Relazione sulla gestione_INGLESE DEFINITIVA
Transcript
Relazione sulla gestione_INGLESE DEFINITIVA
REPORT ON OPERATIONS AT 31 DECEMBER 2008 Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 CONTENTS CORPORATE OFFICERS........................................................................................................................................... 5 BPVI GROUP STRUCTURE....................................................................................................................................... 6 TERRITORIAL PRESENCE OF THE BPVi GROUP AT 31 DECEMBER 2008 ................................................. 7 PRINCIPAL DATA AND SUMMARY INDICATORS FOR BANCA POPOLARE DI VICENZA .................... 9 PRINCIPAL DATA AND SUMMARY INDICATORS FOR THE BPVi GROUP............................................... 11 DIRECTORS' REPORT ON OPERATIONS........................................................................................................... 13 ECONOMIC AND FINANCIAL SCENARIO ......................................................................................................... 15 Overview of the macroeconomic situation................................................................................................................. 15 The international economic scenario......................................................................................................................... 16 The Italian economy .................................................................................................................................................. 19 The credit and savings market ................................................................................................................................... 21 The economic situation in the areas in which the Group operates............................................................................ 24 INNOVATIONS IN THE REGULATORY FRAMEWORK.................................................................................. 29 GROWTH OF THE BPVi GROUP: ACTIVITIES OF STRATEGIC IMPORTANCE ...................................... 33 The Business Plan 2008-2011 and the Master Action Plan....................................................................................... 34 Changes in equity investments................................................................................................................................... 37 Measurement of capital adequacy (ICAAP) .............................................................................................................. 39 Ratings....................................................................................................................................................................... 40 Other information ...................................................................................................................................................... 41 OPERATIONAL STRUCTURE ................................................................................................................................ 44 Territorial presence of the Banca Popolare di Vicenza Group ................................................................................. 44 Human resources ....................................................................................................................................................... 48 COMMERCIAL ACTIVITIES: CHARACTERISTICS AND RESULTS ............................................................ 56 Products, services and markets ................................................................................................................................. 59 Commercial communications and promotional initiatives ........................................................................................ 62 Research and development ........................................................................................................................................ 64 SYSTEMS .................................................................................................................................................................... 65 Markets ...................................................................................................................................................................... 65 Regulations ................................................................................................................................................................ 66 Finance ...................................................................................................................................................................... 67 -2- Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Lending ...................................................................................................................................................................... 67 Logistics, Purchasing and Security ........................................................................................................................... 69 Information Technology............................................................................................................................................. 69 THE SYSTEM OF INTERNAL CONTROLS AND AUDITING........................................................................... 71 The system of internal controls and audit functions .................................................................................................. 71 Compliance Function................................................................................................................................................. 74 Risk Management ...................................................................................................................................................... 74 Information about the exposure to high-risk financial products (pursuant to the recommendations on transparency issued by the Financial Stability Forum - FSF)......................................................................................................... 83 Information about lending ......................................................................................................................................... 91 CORPORATE SOCIAL RESPONSABILITY AND IMAGE................................................................................. 95 Annual report on the mutualistic nature of the co-operative pursuant to art. 2545 of the Italian Civil Code........... 95 CONSOLIDATED RESULTS OF OPERATIONS ................................................................................................ 105 Scope of consolidation............................................................................................................................................. 105 Information on financial instruments reclassified following amendments to IAS 39 and IFRS 7 and methods of determining fair value.............................................................................................................................................. 108 Direct deposits......................................................................................................................................................... 112 Indirect deposits ...................................................................................................................................................... 114 Loans to customers ................................................................................................................................................. 115 Financial assets ....................................................................................................................................................... 119 Interbank position and liquidity............................................................................................................................... 120 PRINCIPAL EQUITY INVESTMENTS ................................................................................................................ 123 EQUITY AND REGULATORY CAPITAL ........................................................................................................... 127 COMMENTS ON THE INCOME STATEMENT ................................................................................................. 130 PERFORMANCE OF BPVi GROUP COMPANIES............................................................................................. 139 Performance of the Parent Bank ............................................................................................................................. 140 Performance of other group banks .......................................................................................................................... 155 Performance of other group companies .................................................................................................................. 163 ATYPICAL AND/OR UNUSUAL TRANSACTIONS ........................................................................................... 168 INVESTOR PROTECTION ACT: NEW FIGURE OF THE “FINANCIAL REPORTING MANAGER”..... 168 SIGNIFICANT SUBSEQUENT EVENTS .............................................................................................................. 171 OUTLOOK FOR OPERATIONS............................................................................................................................ 171 PROPOSED ALLOCATION OF NET INCOME.................................................................................................. 174 -3- Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 GLOSSARY ............................................................................................................................................................... 175 BRANCH NETWORK BANCA POPOLARE DI VICENZA............................................................................... 183 -4- Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 CORPORATE OFFICERS BOARD OF DIRECTORS Chairman * Giovanni Zonin Deputy Chairmen * Giovanni Bettanin * Marino Breganze Managing Director * Divo Gronchi Director and Secretary * Giorgio Tibaldo Director Paolo Bedoni Alessandro Benetton Mario Bonsembiante Giovanni Fantoni * Zeffirino Filippi Franco Miranda Gianfranco Pavan Paolo Sartori * Fiorenzo Sbabo Maurizio Sella Paolo Tellatin * Ugo Ticozzi * Giuseppe Zigliotto BOARD OF STATUTORY AUDITORS Chairman Giovanni Zamberlan Acting Auditors Giacomo Cavalieri Laura Piussi Alternate Auditors Giuseppe Mannella Marco Poggi BOARD OF ARBITRATORS Chairman Gianfranco Corà Acting Arbitrators Gian Paolo Boschetti Pierantonio Maule Alternate Arbitrators Altegrado Zilio General Manager Deputy General Manager Deputy General Manager Deputy General Manager Samuele Sorato Franco Tonato Mauro Micillo Emanuele Giustini * Members of the Executive Committee. -5- Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 BPVI GROUP STRUCTURE The structure of the Banca Popolare di Vicenza Group at 31 December 2008 is analysed below by business area. Banks 1.00% 1.00% Banca Nuova S.p.A. 99.59% CariPrato S.p.A. 79% 1.00% Asset Management B.P.Vi Fondi SGR S.p.A. 50% Farbanca S.p.A. 47.52% 88.67% Consumers Loans Prestinuova S.p.A. 6.33% Corporate & Investment Banking Nordest Merchant S.p.A. 80% Nuova Merchant S.p.A. (2) 100% Services Servizi Bancari S.p.A. (1) 97% Proprietary Trading Immobiliare Stampa 100% (1): In February 2009 turned from S.p.a. into S.c.p.a. (2): In March 2009 turned from S.p.a. into S.r.l. -6- BPV Finance International Plc 99.99% 100% NEM SGR S.p.A. NEM DUE SGR S.p.A. Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 TERRITORIAL PRESENCE OF THE BPVi GROUP AT 31 DECEMBER 2008 Presence in Italy Distribution of branches BPVi’s Group at December 2008 1 87 2 4 260 68 BPVi Cariprato Banca Nuova Farbanca 15 94 12 15 79 The sales network of the BPVi' s Group 31/12/2008 Branches Financial shops Private bank. outlets TOTAL Banca Popolare di Vicenza Cassa di Risparmio di Prato Banca Nuova Farbanca 436 94 106 1 1 17 - 18 3 5 - 455 97 128 1 Total 637 18 26 681 -7- Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Geographical distribution of branches 31/12/2008 Number Comp. % Nord Italy Center Italy Sud Italy 437 106 94 68.6% 16.6% 14.8% Total 637 100.0% Presence abroad The presence of the BPVi Group abroad is assured by three Representative Offices: in Hong Kong, operational since the 1980s, in Shanghai, opened in June 2005, and in New Delhi, which was opened in April 2006. In addition, the BPVi Group holds equity investments in a number of Central and Eastern European banks, in order to support those Italian firms that maintain commercial relations with the countries concerned. This support is guaranteed by Italian-speaking personnel who work for the International desks of the local banks in which investments are held. -8- Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 PRINCIPAL DATA AND SUMMARY INDICATORS FOR BANCA POPOLARE DI VICENZA Balance sheet highlights (in millions of euro) 2008 Banking business Direct deposits Indirect deposits Loans to customers Total Assets Risk-weighted assets (RWA) Net interbank position Equity (excluding net income for the year) Regulatory capital 43,995 15,051 12,926 16,018 22,881 17,124 -467 2,693 2,859 Income statement highlights (in millions of euro) 2008 Net interest income Net fee and commission income Net interest and other banking income Operating costs of which: payroll of which: other administrative costs Profit from current operations before tax Net income for the year 405.6 177.6 654.2 -434.1 -254.3 -179.4 190.3 151.0 Other information 2008 Number of employees at year-end (1) Number of branches 3,508 436 (1) The figure at 31/12/2007 includes employees of the former UBI branches. -9- 2007 43,906 13,885 15,108 14,913 21,411 20,266 -743 2,674 2,665 2007 355.3 175.0 582.7 -364.0 -209.9 -162.5 149.1 110.1 2007 3,354 429 Change % Change 89 1,166 -2,182 1,105 1,470 -3,142 276 19 194 0.2% 8.4% -14.4% 7.4% 6.9% -15.5% -37.1% 0.7% 7.3% Change % Change 50.3 2.6 71.5 -70.1 -44.4 -16.9 41.2 40.9 14.2% 1.5% 12.3% 19.3% 21.2% 10.4% 27.6% 37.1% Change % Change 154 7 4.6% 1.6% Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Key performance indicators 2008 2007 Change 2008 /2007 Structure ratios (%) Loans to customers / Total assets Direct deposits / Total assets Loans to customers / Direct deposits Asset management and retirement savings / Indirect deposits Total Assets / Equity (leverage) 70.0% 65.8% 106.4% 30.8% 8x 69.7% 64.8% 107.4% 37.6% 7.7 x 0.3 p.p. 1.0 p.p. -1.0 p.p. -6.8 p.p. 0,3 x 5.6% 0.7% 3.0% 2.0% 65.4% 4.1% 0.6% 3.0% 2.0% 60.8% 1.5 p.p. 0.1 p.p. 0.0 p.p. 0.0 p.p. 4.6 p.p. 4.4 3.7 4.6 117.3 189.1 73.5 4.5 4.9 4.8 115.3 189.1 68.1 -3.4% -23.8% -4.3% 1.7% 0.0% 7.9% 74.80% 3.50% 1.38% 49.82% 34.52% 0.45% 94.70% 3.34% 1.48% 42.45% 31.75% 0.54% -19.90 p.p. 0.16 p.p. -0.10 p.p. 7.37 p.p. 2.77 p.p. -0.09 p.p. 12.04% 12.04% 16.70% 9.69% 9.69% 13.15% 2.35 p.p. 2.35 p.p. 3.55 p.p. Profitability and efficiency ratios (%) Net income for the year / Equity excluding net income for the year (ROE) (1) Net income for the year / Total average assets (ROAA) Net interest and other banking income / Total average assets Administrative costs, amortization and depreciation / Total average assets (2) Cost/Income Productivity ratios (3) Direct deposits per employee (in millions of euro) Indirect deposits per employee (in millions of euro) Loans to customers per employee (in millions of euro) Net interest income per employee (in thousands of euro) Net interest and other banking income per employee (in thousands of euro) Payroll costs per employee (in thousands of euro) Risk ratios (%) Risk-weighted assets / Total Assets Net impaired loans/Net loans Net non-performing loans/Net loans Non-performing loans coverage (%) Impaired loans coverage (%) Performing loans coverage (%) (4) Capital adequacy ratios (%) Core Tier 1 Tier 1 (Tier 1 capital / Total weighted assets) Total Capital Ratio (Regulatory capital / Total weighted assets) (1) Total average assets are determined as the simple average of total assets at the end of the current year and at the end of the previous year. (2) This is the ratio of administrative costs (line item 150) plus net adjustments to property, plant and equipment and intangible assets (line items 170 and 180) to net interest and other banking income (line item 120) plus other operating charges/income (line item 190). (3) The productivity indicators are calculated with reference to the average number of employees. (4) The coverage of non-performing loans at 31 December 2008, including receivables being written off for insolvency proceedings still in progress, was 66.63%. - 10 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 PRINCIPAL DATA AND SUMMARY INDICATORS FOR THE BPVi GROUP Balance sheet highlights (in millions of euro) 2008 Banking business Direct deposits Indirect deposits Loans to customers Total Assets Risk-weighted assets (RWA) Net interbank position Equity (excluding net income for the year) Regulatory capital 60,001 21,406 15,890 22,705 28,933 21,243 -771 2,621 2,425 Income statement highlights (in millions of euro) 2008 Net interest income Net fee and commission income Net interest and other banking income Operating costs of which: payroll of which: other administrative costs Profit from current operations before tax Net income for the year pertaining to the Parent Bank 652.9 271.9 952.4 -678.9 -411.5 -261.2 172.1 108.7 Other information 2008 Number of employees at year-end (1) Number of branches 5,645 637 (1) The figure at 31/12/2007 includes employees of the former UBI branches. - 11 - 2007 58,854 19,484 18,531 20,839 27,255 25,672 -1,290 2,629 2,433 2007 589.8 265.4 877.2 -588.6 -349.4 -237.0 194.2 113.7 2007 5,432 628 Change % Change 1,147 1,922 -2,641 1,866 1,678 -4,429 519 -8 -8 1.9% 9.9% -14.3% 9.0% 6.2% -17.3% -40.2% -0.3% -0.3% Change % Change 63.1 6.4 75.2 -90.3 -62.1 -24.2 -22.0 -5.0 10.7% 2.4% 8.6% 15.3% 17.8% 10.2% -11.4% -4.4% Change % Change 213 9 3.9% 1.4% Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Key performance indicators 2008 2007 Change 2008 /2007 Structure ratios (%) Loans to customers / Total assets Direct deposits / Total assets Loans to customers / Direct deposits Asset management and retirement savings / Indirect deposits Total Assets / Equity (leverage) 78.5% 74.0% 106.1% 33.3% 10.6 x 76.5% 71.5% 107.0% 39.6% 9.9 x 2.0 p.p. 2.5 p.p. -0.9 p.p. -6.3 p.p. 0,7 x 4.1% 0.4% 3.4% 2.5% 70.2% 4.3% 0.4% 3.4% 2.4% 64.8% -0.2 p.p. 0.0 p.p. 0.0 p.p. 0.1 p.p. 5.4 p.p. 3.8 2.9 4.1 117.3 171.2 74.0 3.8 3.6 4.1 114.9 170.9 68.1 1.3% -20.9% 0.5% 2.1% 0.1% 8.6% 73.40% 3.72% 1.51% 49.36% 34.31% 0.49% 94.20% 3.44% 1.51% 44.49% 32.51% 0.52% -20.80 p.p. 0.28 p.p. 0.00 p.p. 4.87 p.p. 1.80 p.p. -0.03 p.p. 7.34% 7.34% 11.42% 5.96% 5.96% 9.48% 1.38 p.p. 1.38 p.p. 1.94 p.p. Profitability and efficiency ratios (%) Net income for the year / Equity excluding net income for the year (ROE) Net income for the year / Total average assets (ROAA) (1) Net interest and other banking income / Total average assets Administrative costs, amortization and depreciation / Total average assets Cost/Income (2) Productivity ratios (3) Direct deposits per employee (in millions of euro) Indirect deposits per employee (in millions of euro) Loans to customers per employee (in millions of euro) Net interest income per employee (in thousands of euro) Net interest and other banking income per employee (in thousands of euro) Payroll costs per employee (in thousands of euro) Risk ratios (%) Risk-weighted assets / Total Assets Net impaired loans/Net loans Net non-performing loans/Net loans Non-performing loans coverage (%) (4) Impaired loans coverage (%) Performing loans coverage (%) Capital adequacy ratios (%) Core Tier 1 Tier 1 (Tier 1 capital / Total weighted assets) Total Capital Ratio (Regulatory capital / Total weighted assets) (1) Total average assets are determined as the simple average of total assets at the end of the current year and at the end of the previous year. (2) This is the ratio of administrative costs (line item 180) plus net adjustments to property, plant and equipment and intangible assets (line items 200 and 210) to net interest and other banking income (line item 120) plus other operating charges/income (line item 220). (3) The productivity indicators are calculated with reference to the average number of employees. (4) The coverage of non-performing loans at 31 December 2008, including receivables being written off for insolvency proceedings still in progress, was 63.60%. - 12 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 DIRECTORS' REPORT ON OPERATIONS Stockholders, The strong results presented in these financial statements were earned in a year without precedent since the Second World War. The sweeping events that affected the domestic and international economies, the financial markets and the banking sector are described in more detail in the section of this report dealing with the macroeconomic situation. Fortified by a strong balance sheet, the BPVi Group took inspiration from its mission and its special characteristics as a people's bank in determining the strategic guidelines and drivers required to face the operational challenges that, still today, are penalizing the entire financial system. These strategic guidelines are in fact set down in the new Business Plan 2008-2011, which was prepared during the first part of the year and definitively approved in September 2008. Key aspects include the maintenance of capital adequacy, a focus on traditional banking activity, improved equilibrium between the growth of lending and the level of direct customer deposits, stronger management and control at Group level, attentive risk control and rigorous cost management. In short, even before the crisis intensified so dramatically, the BPVi Group had already determined its strategy for the consolidation of growth, with a view to improving the profitability and efficiency of the core business over the medium term, and to creating the equity, operational, financial and organizational foundations for a possible new phase of growth in the future. Given current conditions, activity was focused on achieving a priority objective: stand alongside the local economies served by continuing to ensure lending support for households and businesses, especially small and medium-sized firms. Indeed, when approving the 2009 Budget, the Board decided to increase the size of available facilities in order to provide further oxygen to the local economies and their businesses at this crucial time. This approach is reflected in the balance sheet of Banca Popolare di Vicenza, which reports a 7.4% increase in lending over the year to 16 billion euro at the end of 2008. These loans were financed entirely by the direct deposits taken from customers, which now exceed 15 billion euro after a rise of 12.2%, ignoring the liabilities for assets sold but not derecognized. By contrast, indirect deposits have fallen by 14.4% due to adverse conditions in the financial markets and the lower demand for asset management products. - 13 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The assurance sector has also performed well, with growth of 7.2% confirming the benefits of the recent partnership with the Cattolica Assicurazioni Group. The income statement reports net income of 151 million euro, which is more than 37% higher than in the previous year. Despite the macroeconomic and banking sector complexities mentioned earlier, this performance reflects a strong rise in the interest margin (+14.2%), the stability of commission income (+1.5%) and a prudent approach to trading. Net interest and other banking income consequently rose to 654 million euro, up 12.3% with respect to 2007. The results of financial management were also up by more than 12% after adjustments to loans and other financial assets. Operating costs were 19.3% higher than in 2007, due to the physiological effects of the significant increase in scale achieved by the Bank in the recent past. The profit from current operations before tax was 27.6% greater than in the prior year, assisted by pre-tax profits from equity investments of 97.1 million euro, including the capital gain earned on the disposal of the holding in Linea S.p.A.. The net income earned by the Parent Bank means that a dividend of 1.15 euro per share can be proposed (+15% with respect to 2007). This amount, part to be paid in cash (12.5%), part via the distribution of treasury shares, leaves room for a further improvement in the Group's capital ratios and the natural continuation of support for households and businesses. The growth in lending and deposits at a consolidated level reflects the trends already described in relation to the Parent Bank. Loans verso customers amount to 22.7 billion euro at 31 December 2008, up by 9.0% since 31 December 2007. Direct deposits total 21.4 billion euro following a rise of 13.4%, ignoring "liabilities for assets sold but not derecognized", while indirect deposits have fallen due to the performance of the asset management and asset administration sector. As stated, the capital ratios are very strong: The core tier 1 and tier 1 capital ratios are 7.3%, while the total capital ratio is 11.4%. These amounts are considerably higher than those recommended by the Supervisory Authorities and among the highest in the Italian banking system. The consolidated income statement reports net income of 108.7 million euro, down slightly (4.4%) with respect to 2007. This outcome was affected by the economic and financial crisis which influenced the results of certain Group companies. It was mainly achieved due to the good performance by Banca Popolare di Vicenza and the positive contribution made by most subsidiaries that reported profits for the year. - 14 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 ECONOMIC AND FINANCIAL SCENARIO Overview of the macroeconomic situation Global economic conditions deteriorated during the last few months of 2008 at a rate not seen since the Second World War. The contraction in GDP during the fourth quarter confirmed the broad recession afflicting the majority of the world's leading economies. As a consequence, the macroeconomic situation moving into 2009 is somewhat bleak. This picture is confirmed by the changes in the most recent qualitative indicators, which do not suggest any significant recovery during the first part of 2009. On the other hand, the weakness of international economic activity together with the fall in consumption have lowered the rate of inflation in Europe and Italy to less than 2%. This follows the rapid rise during the first part of the year, to a peak at the end of the summer when the consumer price index touched 4% or so. The extremely expansionary approach adopted by international monetary policy during the last part of the year, assisted by the drop in inflation, caused reference rates to fall to historical lows. This was done in an attempt to normalize the functioning of the financial markets and stimulate both business and consumer demand. The effectiveness of this move, at least in the latter case, might however be hampered by the credit-tightening measures implemented by the banking system. The performance of the Italian economy reflected these international trends (2008 GDP was 1% lower than in 2007), although in this case the deterioration in the public sector accounts restricts the scope for recourse to fiscal policy as a driver to stimulate recovery. This extremely difficult and uncertain situation is also confirmed by the performance of the banking sector, where operations were seriously affected by the intense and unexpected credit crunch caused by the collapse of confidence within the financial system. The latest available data shows both a progressive reduction in lending activities, due to the weakness of demand and the tightening by banks of their criteria for the granting of loans, and an acceleration in bank funding operations, especially the issue of bonds, in order to meet their financing requirements despite the overall shortage of liquidity. The focus of the banking system on the more traditional funding methods has penalized other types of investment including, in particular, the asset management sector which suffered another year of major net outflows and contractions in the volume of assets under management. - 15 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 With regard to bank rates, repeated policy action by the ECB resulted, from the end of November, in a generalized fall in both lending and funding rates. Since the latter declined by a lesser extent, the effect was to narrow the banking spread. The international economic scenario With its origins in the 2007 US sub-prime mortgage crisis, the financial crisis spread rapidly throughout the world and has now, in recent months, begun to affect economic activity in the developed countries, which were already weakened by the major rise in commodity prices seen in past months. Indeed, almost all the leading economies reported a contraction in GDP during the final quarter of the year, with a major drop in industrial production, a credit squeeze and a collapse in the confidence of households and businesses to record lows. The consequences for the emerging countries have also become clear, with both the flight of foreign capital, via the sale of shares and bonds held by international banks and investment funds, and the weakening of foreign demand. These factors have contributed to a marked slowdown in economic activity in those countries too, despite their apparent immunity to the financial crisis until a short while ago. The weakness of international economic activity, combined with a fall in consumption, contributed to a sharp fall in commodity prices including oil (stabilized in January at around 40 dollars, compared with a peak of 143 dollars in July 2008), with a consequent reduction in the rate of inflation (December y-o-y: USA +0.1%, Euro area +1.6%, Italy +2.4%). This situation has enabled the leading central banks to adopt a strong expansionary policy in support of the economy, and to help normalize the functioning of the financial markets. This action has involved slashing official interest rates to unheard of levels by January 2009. (the ECB lowered the official rates to 2% in January 2009, while the FED voted unanimously to lower the rates for Fed Funds to between 0% and 0.25%, depending on the requirements). The many steps taken in recent months by governments and central banks, designed to ensure the continuous flow of lending to the economy by banks and restore market confidence, have had the effect of reducing market rates to especially low level. For the moment, however, these moves have not had a significant effect on the international economic situation, which continues to show worrying signs of recession. In particular, GDP data for the principal advanced economies has been among the worst in recent years: in December, the United States reported a drop in GDP for the second consecutive quarter (-1.6% between September and December, -0.1% in the third quarter), while three consecutive falls were reported in the Euro area (-1.5% in Q4, following -0.2% in both September and June), mainly due to the stagnation of both exports and private consumption. The extreme weakness of activity in the Euro area is confirmed by the performance of European - 16 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 industrial production, which suffered a record monthly fall of 2.6% in December 2008 and slumped by 12.0% over the year as a whole. Serious pessimism also stems from the most recent surveys of European business and consumer confidence, which highlight ongoing major concerns about employment, the prospects for savings and the trend in sales. All this is compounded by an extremely high level of uncertainty about the economic situation, as frequently evidenced by the ECB in their most recent monthly bulletins. These doubts continue to reduce the propensity to consume and investment, thus enhancing the risk of slower growth. International monetary policy The abrupt deterioration in the financial crisis and economic situation from the start of September resulted, during the final months of the year, in a radical change in the monetary policy adopted by the international central banks. Until last June, these were actually weighing the possibility of further minor restrictive measures, especially in the Euro area, to combat inflationary pressures. The worsening of the economic situation and the consequent drop in foreign demand caused the prices for commodities, and oil in particular, to collapse and resulted in an unexpected change in the overall picture, with low rates of inflation. These conditions allowed the international central banks to take strong action to tackle the deepening financial crisis, with massive injections of liquidity into the market and steps to save various international financial institutions. The first coordinated monetary policy action in history took place on 8 October 2008, with a simultaneous cut of 50 basis points in the policy rates of many leading international central banks, including the FED, the ECB, the Bank of England and the Bank of Canada. In the following months, there was more action from the FED (-50 basis points on 29 October, -75/-100 basis points on 16 December) and the ECB (-50 basis points on 6 November, -75 basis points on 4 December and -50 basis points on 15 January 2009), which lowered the cost of money to historical minimums: between 0% and 0.25% in the United States and 2% in Europe. The Bank of England also made additional cuts, lowering interest rates to 1% in February 2009, which is the lowest rate since the foundation of the UK's central authority. - 17 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 EUROPE AND USA - Rates trend 6.0 5.0 4.0 3.0 2.0 1.0 D ec Ja 0 6 n0 Fe 7 bM 07 ar -0 Ap 7 r -0 M 7 ay Ju 07 n0 Ju 7 l-0 Au 7 gSe 0 7 p0 O 7 ct -0 N 7 ov D 07 ec Ja 0 7 nFe 0 8 bM 08 ar -0 Ap 8 r -0 M 8 ay Ju -08 n0 Ju 8 l-0 Au 8 gSe 0 8 p0 O 8 ct N 08 ov -0 D 8 ec Ja 0 8 n09 0.0 BCE FED These special measures eased the tensions in the financial markets, as shown by the marked drop in interbank rates (3-month Euribor falling below 2%, a five-year minimum, in early February 2009), even though the level of uncertainty remains exceptionally high, as confirmed by President Trichet during the press conference that followed the ECB meeting on 5 February 2009. On that occasion, the Governing Council decided to leave rates unchanged at 2%, while remaining open to a further cut in March by between 25 and 50 basis points, given the sharp drop in the rate of inflation. International financial markets 2008 was one of the worst years ever in the world financial markets, with extreme volatility and adverse performance that reached and, in some cases, exceeded declines of 50%. On the Milan exchange, only 7 out of the 336 listings managed to close the year ahead; the overall capitalization of this market essentially halved during the year (S&P/Mib down 49.5% from the end of 2007), falling to 372 billion euro or about one quarter of domestic GDP (slightly less than half in 2007). The Milan volatility index jumped from 12.5% in 2007 to 30.5% in 2008, peaking in October at 69.1% which was the highest level in the history of the Italian market: in particular, the exchange reported its largest fall on 1 October (-9.24%), followed by its largest gain on 13 October (+8.26%). The number of contracts made fell only slightly to 69.2 million, -4.6% compared with 2007. Ongoing financial tensions have continued to discourage IPOs on the Italian exchange. No new companies were admitted during the last quarter of 2008, and there were just 7 initial public offerings during the year, compared with 32 in 2007. The number of companies delisted, 18, was - 18 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 broadly in line with recent experience (16 in 2007 and 17 in 2006). Overall, the Italian exchange now lists 336 companies, compared with 344 at the end of 2007. The financial crisis was felt more in Italy than elsewhere (S&P 500, New York -39.4%, Nikkei, Tokyo -42.1%, FTSE, London -31.8%, DAX, Frankfurt -40.4%, CAC40, Paris -42.8%), mainly due to the greater weighting of banking shares on the exchange. These shares were sold heavily during the final months of the year, as news flooded in about the funding difficulties of Italy's leading banks. The Italian economy The Italian economy moved into recession at the start of the second quarter of 2008. Following a positive start to the year (GDP +0.3% in the first quarter), the Italian economy deteriorated rapidly as the international crisis deepened, resulting in the worst slump in GDP for the last 15 years. In particular, GDP fell 0.6% between March and June, 0.7% in the third quarter and 1.9% in the final quarter, resulting in an average decline in 2008 of 1.0%. This sharp fall essentially reflects the worsening of the international situation, with a consequent drop in foreign demand to accompany the persistent weakness of domestic demand and the stagnation of capital investment. Although the Italian statistics were the worst in the Euro area, they were less dramatic than the situation that emerged in Germany, where the rate of growth during the fourth quarter was 2.1 percentage points lower than in the previous quarter. The crisis was also serious in France and Spain (Q4 down respectively 1.2% and 1.0% compared with Q3). There were numerous leading indicators of this adverse performance, including four consecutive monthly falls in domestic industrial production, resulting in a collapse of 12.2% over the year to December 2008. This was the worst result since 1991. Even the jobs market is showing increasing signs of difficulty: employment, having grown for more than 10 years, received a set back in the third quarter of 2008, while the unemployment rate rose 0.5 percentage points over the year to 6.1%. There was also a significant rise in the recourse to government-assisted lay-offs at the end of 2008. Due to a further deterioration in public sector finances, the contribution made to economic recovery by fiscal policy will be weak. Indeed, the most recent data from the Bank of Italy highlights an increase in public borrowing of about 65 billion euro over the year to December 2008, to a staggering record level of 1,663.6 billion euro. This statistic places the ratio of public borrowing to GDP at 105.8% (103.5% at the end of 2007), while the deficit has risen to 3.1% of GDP (1.7% at the end of 2007). This breach of the Maastricht maximum was mainly due to the marked reduction in inflows as a consequence of the economic slowdown. - 19 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Inflation has continued to fall rapidly from its peak back in the summer (+4.1% between July and August): the consumer price index fell for the fifth consecutive month in January 2009, to below the 2% threshold for the first time in about eighteen months (+1.6% in January 2009, down sharply from +2.2% in December 2008). This effect was largely due to the large drop in the price of fuel, while food products remain "hot" although without repeating the significant increases seen throughout 2008. Continuation of this slowdown in the rate of inflation seems to be built into the expectations of most operators. The economic surveys carried out by ISAE at the start of the year have highlighted that both consumers and manufacturers expect a further significant reduction in inflation over the coming months. - 20 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The credit and savings market Trend of operating volum es - % YoY 16.0% Loans 14.0% Deposits 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% 12-07 01-08 02-08 03-08 04-08 05-08 06-08 07-08 08-08 09-08 10-08 11-08 12-08 Bank lending and non-performing loans The growth of bank lending in Italy declined steadily during 2008, falling to +4.9% for the year to December compared with +9.8% at the end of 2007. The brake on bank lending appears closely linked with the weakness of demand for credit, given the prolonged slowdown of the Italian economy, not to mention the tougher criteria adopted by banks for lending to households and businesses. This last phenomenon, mainly reflecting the deterioration in the economic situation and difficulties in the sourcing of funds, heightened from the second half of September following the failure of Lehman Brothers, has been confirmed by the results of recent surveys of banks and firms. These indicate a rise in the margins applied on loans and a reduction, especially in the case of loans to households, of the ratio between the value of the loan and that of the guarantees given. - 21 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Loans to customers and non financial companies ( % YoY ) customers companies 14.0% 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% 12-07 01-08 02-08 03-08 04-08 05-08 06-08 07-08 08-08 09-08 10-08 11-08 12-08 -2.0% The slowdown in lending compared with 2007 has also been affected by the upturn in securitizations intended, for the most part, to create instruments then used to guarantee refinancing transactions with the Eurosystem (retained securitizations). These exceeded 80 billion euro at the end of 2008, compared with 10 billion euro in 2007.) The quality of lending by Italian banks has begun to show signs of deterioration, as reflected in the most recent data available from the Supervisory Authorities at the time of this report. This information, covering the third quarter of 2008, highlights a rise in new nonperforming loans (+18% with respect to September 2007), especially in Northern Italy and the Islands. The stock of watchlist loans also appears to be rising rapidly, both in absolute terms and as a percentage of lending: this dynamic is apparent in all geographical areas and all principal sectors, especially in the Northern regions, and in the business sector (increase in watchlist loans by 1.75 billion euro over the last twelve months) and the household sector (increase of more than 1 billion euro over the past year). Deposits The growth in bank deposits from Italian residents accelerated in 2008, with annual growth to December of +12.5% (+6.6% at the end of 2007) due to a rise in deposits and repurchase agreements and, above all, to an upturn in bond issues. In particular, the market for deposits and repos has been sustained in recent months by increased demand from households, due - 22 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 to the low opportunity cost of holding liquidity. The continued riskiness of the financial markets is, in fact, prompting a reallocation towards financial assets with a low risk-yield profile. The bond sector has grown strongly (+20.6% over the year, compared with +12.1% at the end of 2007) due to financial market tensions that have effectively forced Italian banks to make recourse to this important instrument for their funding needs. Deposits from abroad (borrowing from nonresidents) contracted noticeably during the last part of the year, with the dynamic changing from +20.6% at the end of 2007 to -8.9% in December 2008. 2008 was undoubtedly one of the most difficult years ever for the asset management sector which, evidently, has not yet overcome the profound difficulties that emerged during 2007. The wealth managed by open-end mutual funds and sicavs totaled just 409.2 billion euro in December 2008, after falling 28.2% since the end of 2007. Net outflows continued throughout 2008, totalling about 140 billion euro over the year or almost triple those seen in 2007 (-53 billion euro). The latest data published by Assogestioni, relating to January 2009, does however appear to contain a small ray of hope. In particular, the rate of outflows from mutual funds has slowed considerably with respect to that recorded in 2008 (-4.9 billion euro during the month), with improvements in all segments except for bond funds, which still represent the largest source of outflows from mutual funds. There was also a further decline in the portfolio management activities of Italian banks, which were down over the year to November 2008 by 36% (-12% at the end of 2007). The latest available data for total securities deposited with Italian banks (both under management and held directly by customers) reflects a slight, 2.0% rise over the year to November. Analysis of the type of financial assets held shows, in particular, that savers strongly prefer bonds and short-term treasuries (BOT) over mutual funds and longer-term treasuries (BTP and CCT). Bank interest rates Repeated cuts in the ECB's policy rates from October (-0.50 percentage points on 8 October, 0.50 on 6 November, -0.75 on 4 December and -0.50 on 15 January 2009), only began to influence bank rates from the end of November. Between October and December 2008, the weighted average of bank lending rates on loans to households and non-financial businesses fell by 47 basis points (ABI data); this did not fully reflect the collapse in market rates over the same period (for example, 3-month Euribor dropped by 186 basis points between the end of October and the end of December). This sudden fall in market rates, outpacing that seen in relation to bank lending rates, caused the mark-up to increase from November to 3.19 percentage points at the end of December compared with 1.79 points just two months earlier. The slower dynamic of bank lending rates was partly due to the repricing mechanism applicable to forms of lending indexed to market rates, which frequently - 23 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 take a few months to reflect changes in their reference rate. It also took account of the higher remuneration required for increased counterparty risk, due to the rapid deterioration of the economic situation. This said, from January 2009 there was a more marked and generalized reduction in the bank rates for all forms of lending, given the continued decline in market rates. Funding rates also fell considerably during the final two months of the year, although by less than lending rates, resulting in a narrowing of the spread. At the end of December, the rates paid on deposits and bonds were down by little more than 30 basis points: here too, rates fell further at the start of 2009, albeit not in line with the trend in market rates given the pressure on banks to source liquidity from their customers. The greater reduction in market rates with respect to deposit rates has, over the past few months, given rise to a significant drop in the mark down, to the lowest levels seen in recent years. The economic situation in the areas in which the Group operates Veneto The steady slowdown of the Veneto economy during 2007 continued at a greater pace throughout 2008, with recession setting in during the second part of the year. Based on a study carried out by Unioncamere del Veneto, industrial production fell in the fourth quarter of 2008 both compared with the previous quarter (-2.5%) and with respect to the final quarter of 2007 (-8.2%). This represents the worst result for the past thirty years. Considering the business profile in terms of scale, the y-o-y fall in production during the final quarter of 2008 impacted small (10-49 employees) and medium-sized firms (50-249 employees), down by 7.1% and 7.3% respectively, while large firms were hit even more significantly (-10.6%). The situation for micro businesses (2-9 employees), appears even more critical with a contraction of 13.2%. In sector terms, industrial production fell over the year to December 2008 in all sectors, including in particular electronic and electrical machines (-13.3%), rubber and plastic (-11.6%) and the wood and furniture industries (-9.6%). In line with the fall in production, sales also dropped by 7.4% over the year to December 2008. The contraction affected all sectors, except for food, beverages and tobacco, which was essentially stable (+0.3%). An analysis by province also shows a decline in production and sales across the board, with the greatest impact on the provinces of Belluno (production -11.5%, sales -10.3%) and Vicenza (production -10.2%, sales -9.4%). There is also serious cause for concern on the employment front. With respect to the final quarter of 2007, the indicator highlights a contraction of 2.9% in the fourth quarter of 2008, which - 24 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 was more marked than the y-o-y falls seen in the second and third quarters (respectively -1.5% and -1.6%). This situation affects firms of all sizes in every sector, with special problems for manufacturers including, in particular, goldsmiths (-7.3%) and textiles, clothing and footwear (4.6%). Belluno and Vicenza were also the provinces with the greatest employment difficulties (down 6.0% and 3.8% respectively over the year). Based on the qualitative assessment of Veneto entrepreneurs, production, sales and employment are all set to decline further over the next six months. In terms of tourism, Veneto was confirmed as Italy's leading region with regard to the hospitality industry during 2008. Given a 0.2% fall in arrivals and a 0.9% drop in stays with respect to 2007, Veneto tourism has essentially held up while the industry in Italy as a whole appears to be experiencing serious difficulties. Specifically with regard to Vicenza, the latest economic survey of manufacturing performance during the fourth quarter of 2008, carried out by the Vicenza Chamber of Commerce, confirms a compounding of the difficulties already reported in relation to the first nine months of the year. Small, medium and large-sized firms all reported adverse performance, although small firms were the worst hit. Economic operators expect a further decline in manufacturing and commercial activity in the province of Vicenza during the first part of 2009, with a probable consequent fall in sales and employment. - 25 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Friuli Venezia Giulia The latest data for industrial performance in the region confirms the critical state of the manufacturing sector, which first became evident during the second half of 2007. All indicators are down, both respect to the previous quarter and the same quarter in the prior year. Industrial output remained down during the fourth quarter of 2008 (-3.6% compared with the previous quarter, -14.5% compared with the prior year), despite a slight improvement with respect to the position at the end of September; the situation is similar with regard to total sales, which fell by 2.4% with respect to the previous quarter (-15.7% compared with 2007). Considering other economic indicators, the value of new orders has continued to fall with respect to both September 2008 (-9.9%) and the prior year (-17.7%), while capacity utilization dropped to 76.4% in the final quarter from an average of around 85% in the earlier part of 2008. Examination of the region's most representative manufacturing sectors shows that both "Engineering" and "Wood and wooden furniture" are adversely affected by the downward economic trend. The short-term expectations of industrial entrepreneurs at the end of 2008 also reflected growing concern, especially about the future performance of foreign demand and production. The latest employment statistics show a deterioration during the third quarter of 2008 (-0.9% compared with June 2008) and the stabilization of the unemployment rate at above 4%. Lombardy Data from Unioncamere Lombardia concerning production in Lombardy during the fourth quarter shows an acceleration in the pace of the deterioration that began in the first quarter of 2008. At the end of December 2008, production was 6.0% below the level of the prior year and down 4.1% (deseasonalized) with respect to the third quarter of 2008. This slowdown is evident across many sectors. Indeed, only food remains positive, while other sectors are in decline including, in particular, clothing and textiles. Even sectors important to Lombardy's economy, such as engineering and chemicals, reported a significant decline in production over the year. Similarly, output fell over the year in all the craft sectors. Total sales were also down by 6.9% over the year, and by 3.6% with respect to the third quarter of 2008. Capacity utilization has fallen below 70% with regard to manufacturers, but to around 63% for artisans. The latest ISTAT data for employment, covering the third quarter of 2008, reflect an essentially stable situation with respect to the previous quarter, with an unemployment rate of just over 3%, which is well below the national average of 6.1%. There is however growing recourse to government-assisted lay-offs, involving 15% of firms and 2.5% of total working hours. - 26 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Considering the medium/long-term trends, the flow of orders, expectations and the situation "inherited" from 2008, Unioncamere Lombardia forecasts a further fall in industrial output in the coming quarter. Despite the adverse economic climate, manufacturers in Lombardy still expect to invest during 2009, although at levels below those seen in the past two years. Tuscany The regional economy was marked by a widespread decline during 2008, the first signs of which emerged during the second half of 2007. The most recent data available regarding the third quarter highlight a continuation of this downturn, with a further contraction in industrial production (-3%) and sales (-2.3%). This decline is affecting all Tuscan provinces (except for Livorno) including Prato in particular, which has reported a drop of 8.3% with respect to the third quarter of 2007. Given the general recessionary outlook for manufacturing as a whole, large firms held up well during the third quarter with production slightly ahead (+1.3%) due, in part, to the containment of prices and margins. Performance at sector level varies between the essential stability of metal products and engineering (+0.0% and +0.1% respectively), and the collapse of non-metal products (-8.0%), wood and furniture (-7.0%), and textiles and clothing (-6.0%). This industrial decline is a consequence of lower domestic and foreign demand. In the first case, the weakness of domestic consumption has adversely affected both orders and retail sales, especially in the non-food sector (including in particular durables, items for the home and household appliances) and with regard to the medium-small distribution channels. In the second case, the slowdown in exports is especially worrying since this does not reflect national trends, which remained in positive territory (although not by much) during the period concerned. The worsening local and international economic situation is beginning to have an effect on the jobs market: there was a strong upturn in government-assisted lay-offs during the third quarter of 2008 and a brake on the deseasonalized growth in employment (+0.1% with respect to the second quarter of 2008). Sicily The downturn in the Sicilian industrial sector began during the last quarter of 2007 and continued throughout the first nine months of 2008. Plant utilization declined in the first half of the year, confirming the slowdown in production, although there was a modest recovery during the third quarter. Inventories of finished products remain higher than normal. The construction sector showed signs of contraction, marking an inversion of the upward trend seen over the past several years. In particular, prices for homes fell and the time taken to complete transactions extended. Expectations for a good year in the agricultural sector - 27 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 unfortunately seem set for revision. The harvest is estimated to be up 1.2%, compared with a national average of 3.3%. The best results were achieved in the winegrowing sector with growth of 19% (+10% nationally), while the worst performance came from fruit growing with a contraction of 11% (essentially unchanged at national level). Services are also in progressive decline due to weakness of demand from households and the public administration, as well as to the recent deterioration of demand from businesses. Tourism was also down in terms of both arrivals and stays (-2.7% and -1.4% respectively). In line with the past three years, the statistics for foreigners were better than those for Italian visitors. Data from Assaeroporti for Sicily's three major airports shows that passenger numbers rose by an annual rate of 3.1% during the first eight months of the year, which was somewhat slower than in the prior year (+11.1%) due, most probably, to the troubles that afflicted the national carrier. There was also a deterioration on the jobs front, with a slight fall in employment during the third quarter (-0.7%) with respect to the second, and an inversion of the downward trend in the rate of unemployment which, after a decade, seems to have stabilized at 13% compared with a national average of less than half that rate. - 28 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 INNOVATIONS IN THE REGULATORY FRAMEWORK The current regulatory framework reflects measures taken in the second half of the year to tackle the serious crisis affecting the international economy. The principal legislative changes affecting bank activity during the first half of the year mainly comprised the publication on 30 April of the so-called "Consolidated Law on Safety at Work", implementing art. 1 of Law 123 dated 3 August 2007 on the safeguarding of health and safety in workplaces and, in particular, the publication of Decree 93 dated 27 May 2008, the so-called "fiscal decree", which governs the renegotiation of mortgages on first homes in accordance with criteria established in the convention signed between the Ministry of the Economy and ABI. With regard to supervisory regulations relating to internal systems, the Bank of Italy issued its “Supervisory instructions for the organization and governance of banks” on 4 March 2008. These outlined a complete regulatory framework, as supplemented recently by measures recognizing the central role of systems in the definition of business strategies and policies for the management and control of the risks inherent in banking and financial activity. The general objectives pursued by the new instructions comprise the clear segregation of functions and the appropriate calibration of powers, the balanced membership of corporate bodies, an integrated and effective system of controls, remuneration mechanisms that are consistent with risk management policies and long-term strategies, and appropriate information flows that facilitate knowledgeable operating decisions. In the light of the new instructions, the Board of Directors of the Parent Bank arranged to check the organizational and financial structure, and the procedures for managing conflicts of interest, against the essential governance characteristics described in these instructions. As a result, a draft Group governance plan has been prepared, specifying the organizational and governance measures deemed appropriate in order to comply with the above supervisory instructions. Other instructions affecting the sector were contained in Decree 112 dated 25 June 2008, as converted into Law 133 dated 6 August 2008, containing "Urgent instructions for economic development, the simplification, competitiveness and the stabilization of public finances, and the equitable distribution of taxation". This decree deferred to 2009 application of the socalled "collective action" and introduced important changes to the privacy law by modifying arts. 34 and 38 of Decree 196/2003. The decree also established that a percentage of interest expense (3% in 2008 and 4% from 2009) will not be deductible for IRES and IRAP purposes, and reduced the annual deductible provision against receivables from 0.40% to 0.30% of their book - 29 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 value; provisions in excess of this limit will be deductible on a straight-line basis over the following 18 years (previously over the following 9 years). In the second half of the year, Decree 155 dated 9 October 2008 regarding "Urgent measures to ensure the stability of the banking system and the continuity of lending to businesses and consumers, given the current crisis in the international financial markets" represented the start of action to deal with the crisis situation. Some of the more important measures included: authorization for the Minister of the Economy to support, by subscribing for or underwriting capital increases, the recapitalization of banks with an equity deficit; the ability of banks to go into special receivership in critical situations, such as a liquidity crisis, that prejudice the stability of the financial system, and the ability to use public funds to recapitalize such banks in special receivership. Another notable measure was support for the deposit guarantee offered by banks (on deposits of up to 103 thousand euro in Italy), whereby the Ministry of the Economy is authorized, for a period of 36 months, to make up the difference if the available fund proves insufficient, for the benefit of all depositors whether physical or legal persons (art. 4). Decree 155 was followed by Decree 157 comprising "Additional urgent measures to ensure the stability of the banking system", which has three articles. Pursuant to art. 1, the Ministry of the Economy is authorized to guarantee the bonds with a duration of less than five years issued by banks between the date when the decree came into force and 31 December 2009. The availability of government guarantees, again until 31 December 2009, also extends to those parties (e.g. insurance companies and pension funds) that make securities available to banks for refinancing transactions with the Eurosystem. Law 166 was also published in October 2008. This converted into law Decree 134 dated 28 August 2008 comprising "Urgent measures for the restructuring of major companies in crisis"; certain modifications made on the conversion of this decree altered the requirements applying to major companies that are insolvent, while others increased the resources of the Fund initially consisting of the so-called "dormant accounts", via the addition of two paragraphs to art. 3 of Decree 134/08 to include the amount of bankers' drafts that are not collected before they become time barred. Lastly, Decree 185 was published on 29 November 2008 comprising "Urgent measures in support of families, work, employment and business and to remodel national strategy on an anti-crisis basis". The measures of principal interest to the banking system relate to current mortgages (arranged by physical persons up to 31/10/2008) on principal residences (excluding categories A1, A8 and A9), for which the floating rate for 2009 cannot exceed 4% (the difference between the installments determined on this basis and those deriving from application of the contractual conditions will be paid by the government), and to mortgage contracts (on principal residences) arranged from 2009 onwards, for which the banks must offer customers the option of - 30 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 a floating rate linked to the ECB rate. This decree also introduced regulations to strengthen the Confidi system, in order to mitigate the credit crunch risk for small and medium-sized firms. The objective is to ensure an adequate flow of finance to the economy and an adequate level of capitalization for the banking system, by authorizing the Ministry of the Economy, until 31 December 2009, to subscribe - upon specific request from the banks concerned - for financial instruments without voting rights (art. 2351 of the Italian Civil Code), included in the calculation of regulatory capital, issued by Italian banks whose shares are listed in regulated markets or by the parent companies of Italian banking groups whose shares are listed in regulated markets. Among various tax innovations, the 2008 Finance Law (Law 244 dated 24 December 2007) which came into force on 1 January 2008 introduced significant changes to corporate taxation. The principal changes affecting the 2008 financial statements are summarized below: − Reduction in the standard rates of IRES (from 33% to 27.5%) and IRAP (from 4.25% to 3.9%). − Abolition of the ability to deduct directly in the tax return (section EC) any "off-books" depreciation and writedowns not charged to the income statement. In this regard, an option was introduced to frank the difference between the carrying amount and the tax value of depreciable assets and off-book adjustments. The effect of franking is to realign the tax value of assets with their carrying amounts. This realignment is subject to the application of a flat-rate tax on the amount of the difference to be cancelled. − Changes to IRAP and IRES. With regard to IRAP, the tax base for this regional levy is determined with reference to the amounts stated for statutory reporting purposes, while in the case of IRES for companies that report under international accounting standards (IAS/IFRS), the tax rules apply the accounting policies (measurement, accruals basis, classification) required by those standards (this change envisages the issue of enabling instructions which have not yet been published at the time of preparing this report). With regard to VAT, art. 1.261 of the 2008 Finance Law introduced a new form of VAT exemption from 1 July 2008, applicable - under the conditions established in the regulations - to services provided by consortiums to their members. In addition, commencing from 1 January 2009, the VAT exemption envisaged in art. 6 of Law 133/1999 and applying to ancillary services rendered within banking (or insurance) groups has been abrogated. Again with reference to corporate taxation, Decree 185 dated 29/11/2008, as converted with modifications in Law 2 dated 28/01/2009, envisages inter alia the ability to deduct, with effect from 2008, 10% of the IRAP due on the taxable portion of interest expense or, alternatively, on payroll costs. The above decree also introduced special rules for realigning the differences - 31 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 between tax values and carrying amounts created by the application of international accounting standards. - 32 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 GROWTH OF THE BPVi GROUP: ACTIVITIES OF STRATEGIC IMPORTANCE The global crisis that swept the international financial markets from the middle of September, combined with the general slowdown in economic growth, surprised a number of domestic and international players in the banking world and, in some cases, caught them unprepared. This situation forced many banking groups to make rapid and costly changes to their strategies, with a view to recovering operational equilibrium and defending their capital adequacy following the liquidity crisis and the change in market conditions. In these circumstances, the BPVi Group has drawn on its financial solidity, the values embodied in its mission and the special characteristics of people's banks, to define its strategic direction and identify the drivers needed to tackle the operational difficulties weighing on the entire financial system. The strategic guidelines set down in the new Business Plan 2008-2011, prepared earlier in the year and approved in September 2008, thus embrace the maintenance of capital adequacy, a focus on traditional banking, improved balance between the growth in lending and direct customer deposits, a strengthening of the Group's management and control activities, close supervision of risk and strict cost control. In short, even before the crisis became so evidently intense and worrisome, the BPVi Group had already defined its strategy for the consolidation of growth. The objective is to enhance operational profitability and efficiency over the medium term, and create the necessary equity, operational, financial and organizational foundations for a new phase of growth after a preparatory period of about 18-24 months. In order to achieve the established objectives within the timeframe of the Plan, work during the last quarter focused on a new and challenging operational plan that involved the Group's entire management team and which has already achieved important early results. In addition, significant action was taken with regard to equity investments during the year, in order to optimize the structure of the Group by rationalizing non-strategic investments and focusing on those companies that contribute to the development of the business. Action included the reorganization of asset management activities via the merger of BPVi Fondi SGR and Verona Gestioni SGR, the subsequent joint venture between Banca Popolare di Vicenza, Azimut and Cattolica Assicurazioni, and the sale of the interest held in Linea S.p.A.. Lastly, work to manage liquidity risk more effectively during the last part of the year included the securitization of the Group's residential mortgages, under the name Berica 7 Residential MBS, for more than 1 billion euro. This is a “retained” transaction that was taken up in full by the - 33 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 various banks within the BPVi Group, in proportion to the portfolio transferred, in order to create securities for use in funding repurchase agreements with the ECB. The Business Plan 2008-2011 and the Master Action Plan In recent years, the BPVi Group has stood out in the Italian financial market for its relentless pursuit of growth, culminating at the end of 2007 with the purchase of 61 branches from the UBI Banca Group and the strategic partnership signed with the Cattolica Assicurazioni Group. The growth in scale has strengthened Banca Popolare di Vicenza and the entire BPVi Group, facilitating the defence of its autonomy and independence. These are essential conditions for continuing to operate as an authentic people's bank serving the economies of its chosen territories. The results achieved are highly satisfactory: the BPVi Group is now Italy's 11th largest banking group, with a strong presence in the four home regions of the Group's banks. This recent growth path and the good positioning achieved now need to be consolidated, especially now at a time of profound financial crisis and general deterioration in the economic situation. Consolidation will set the potential acquired to work, return efficiency to more appropriate levels and create the conditions needed for the next stage of development. Indeed, the consolidation of growth is the principal strategic guideline underpinning the new Business Plan 2008-2011 approved by the Parent Bank's Board of Directors on 11 September 2008. This objective will be achieved by focusing on the traditional banking core business, drawing on the strong grassroots presence already achieved and building on the ties with and deep knowledge of local economic activity. Emphasis will be given to the role of Distributor Bank, working in partnership with operators specializing in specific sectors (e.g. bankassurance, merchant banking and asset management). Key elements include the renewed emphasis on the performance of branches, the strengthening of the Parent Bank's management and coordination capabilities, the active monitoring of credit risk, strict cost control, the strengthening of the corporate culture and the development of human resources. Subsequent to the 18/24-month consolidation period, the Group plan to review its strategic positioning for the long term and examine new opportunities for growth. Following approval of the Business Plan 2008-2011, steps were taken immediately in September to implement the action planned and reach the established objectives. In particular, a program for change was devised and launched, organized into 7 "Directions" that will involve the entire Group over the plan period on the following main fronts: - 34 - Banca Popolare di Vicenza Group − Report on Operations at 31 December 2008 Revision of the Group's governance model as an essential prerequisite for strengthening the ability to govern, guarantee the uniformity and consistency of the strategic/operational directions, and enhance operational efficiency. − Evolution of the processes and tools for governance and control, with particular reference to strategic planning, operational control and systems of internal control. − Optimization of the corporate structure via work to rationalize, consolidate partnership agreements and develop the existing product factories. − Relaunch of the Group's commercial strategy and rationalization of the sales network, via the closure of branches to re-open them in more attractive areas, and the selective strengthening of the team at "non-performing" branches with growth potential, while aiming to maintain employment at end-2008 levels. − Control of credit risk, drawing on new systems for the measurement and monitoring of risk while, at the same time, capitalizing on the wealth of information made available by the Group's grassroots presence. Work on the Plan, partly due to the immediate involvement and commitment of all Group employees, has already achieved significant results, with the activation of 27 projects out of the 30 envisaged, and the completion by 31 December 2008 of about 25% of all the activities to be performed over the Plan period. The principal results already achieved in each main area of the Business Plan are discussed below. Revision of the Group's governance model As mentioned, the Business Plan envisages strengthening the Parent Bank's ability to direct and coordinate activities by making changes to the way the Group is organized and to the related governance processes. In part, the intention is to maximize profitability via operational efficiency. In summary, the Group's new governance model envisages: − the strengthening of strategic guidance and control activities via both increased emphasis on the role of the Group Coordination Committee, which is chaired by the Managing Director and comprises the General Managers of BPVi and the other banks within the Group, and the extension of the operational governance activities carried out by the Parent Bank; − the simplification and streamlining of the organizational structure at Group banks via the rationalization of duplicated functions; − the completion of work to centralize support activities within specialist service companies. - 35 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 In line with these indications, the Boards of the Group's banks have recently approved the centralization within the Parent Bank and Servizi Bancari, a subsidiary, a number of significant activities (back office, court searches, ICT, purchasing and payroll). In addition, the meeting of the Parent Bank's Board on 16 December 2008 approved, with effect from January 2009, the centralization of a series of additional activities in the areas of lending, marketing, operations, personnel etc., as well as the guidelines for the next revision of the Group Regulations "Guidelines and instructions for the coordination of the banks and companies within the Banca Popolare di Vicenza Group". This document identifies a series of rules and principles comprising the Group's Governance Model which enable the Parent Bank to specify how its duty/powers to manage, coordinate and control the Group will be exercised, while offering all banks/companies within the Group precise points of reference for their activities. Evolution of the processes and tools for governance and control The purpose of moving in this direction is to evolve the logic underlying the planning and control processes towards the safeguarding of capital, enhancement of the ability to identify and monitor risk, and rigorous cost management. Activity in this regard has included approval by the Parent Bank's Board of Directors of the revisions to the Regulations for the Strategic and Operational Planning Process, and the changes to the functions of the Group Coordination Committee, which were subsequently adopted by the other companies within the BPVi Group. The new Regulations formalize the strategic and operational planning process, the process of evaluating strategic investments and the process of operational control. The primary purpose of this is both to ensure consistency in the identification of objectives and related actions to be taken by the Parent Bank and Group companies, as part of and consistent with a united business approach, and to completely define the decision-making process underlying the selection of strategic investments. In this regard, the Internal Audit function has recently been reorganized and expanded, and guidelines have been prepared for the new architecture of the System of Internal Controls, as described in the section on "System of internal controls and audit functions". Optimization of the corporate structure In terms of corporate structure, the Business Plan envisages the rationalization of nonstrategic investments and the promotion of companies contributing to the development of the business. Moves in this direction have included the reorganisation of asset management via the merger of BPVi Fondi SGR and Verona Gestioni SGR and the subsequent joint venture between Banca Popolare di Vicenza, Azimut e Cattolica Assicurazioni, the approval of a strategy to rationalize - 36 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 merchant banking activities, and the sale of the interest held in Linea S.p.A. The above transactions are described below in the section entitled “Changes in equity investments”. Relaunch of the Group's commercial strategy and rationalization of the sales network One of the Business Plan's key commercial guidelines refocuses the BPVi Group on its traditional core business, placing emphasis on the multi-channel approach and relaunching the branches in terms of both performance and image. A number of important results have already been achieved in this area. These include identification of the first batch (10) of branches to be closed and re-opened in more attractive areas, the start of a project to relaunch under-performing branches and, lastly, activation of the new Network Model with a view to simplifying the chain of command at branch level and refocusing on branch activities and the role of the branch manager. A more detailed description of the new Network Model is provided in the section entitled "Commercial Action". Control of credit risk The objective here is to ensure the more organized and effective control of credit risk when granting, managing and recovering loans. Action has included implementing new internal rating systems for the Private Customer, Small Business, Small and Mid Corporate segments, as well as formalizing authorization systems and lending policies based on these ratings and, consequently, including them in the loan granting and management processes. With regard to work to prevent the deterioration of loans, via the development of methodologies and analytical support tools and the implementation of any corrective action required, a new operational "early warning" model has been devised, simulated and calibrated for the environmental monitoring of lending. This model works with internal data and operational experience, combined with the new rating models, and is described further in the section on Risk Management. Changes in equity investments A number of important actions were taken with regard to equity investments during 2008. As envisaged in the guidelines contained in the new Business Plan, the purpose of these steps was to optimize the corporate structure by rationalizing non-strategic investments and promoting those companies that contribute to the development of the business. - 37 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Sale of interest in Linea S.p.A. As mentioned in the half-year report, Banca Popolare di Vicenza sold its 47.96% interest in Linea S.p.A. to Compass S.p.A., a consumer credit subsidiary of Mediobanca, on 27 June 2008 following receipt of the necessary authorizations from the competent authorities. This transaction was mirrored by Banco Popolare, which had the same percentage interest in the company sold. The proceeds from the transaction amounted to 194.25 million euro, with a consolidated gross capital gain of 91.6 million euro. The BPVi Group will nonetheless continue to have a presence in the consumer credit sector both by distributing Linea's products and through Prestinuova, a subsidiary specializing in loans secured against "one-fifth of salary". Merger of BPVi Fondi SGR S.p.A. with Verona Gestioni SGR S.p.A. Having obtained the necessary authorizations from the competent authorities, the absorption of Verona Gestioni SGR S.p.A. by BPVi Fondi SGR S.p.A. was completed on 3 November 2008. These two companies were the Group's principal asset management companies and both were held jointly, 50% each, by BPVi and Cattolica Assicurazioni under the partnership agreement signed in 2007. This transaction took place on a "simplified" basis (merger without share exchange) given the identical ownership structure of both companies. The objective was to create a "product factory" within the asset management sector for the benefit of the BPVi Group and Cattolica Assicurazioni, while releasing the significant synergies deriving from the merger. As of 31 December 2008, the new company is 50% held by BPVi and its carrying amount in the financial statements is 25.8 million euro. Joint venture between Banca Popolare di Vicenza, Cattolica Assicurazioni and Azimut At the end of August 2008, Banca Popolare di Vicenza, Cattolica Assicurazioni and Azimut, an established name in Italy's asset management sector, launched a project to establish an independent asset management company (SGR) controlled equally by the three promoters. This joint venture, still at the preparatory stage, would - among other factors - meet the frequently expressed requirement of the Governor of the Bank of Italy to separate the ownership of SGR's from their operating policies. Azimut, listed on the Milan stock exchange, is the holding company for a group of companies that promote, manage and distribute financial and insurance products. This project envisages Azimut Holding purchasing a 33% interest in BPVi Fondi Sgr, the asset management company owned equally by Banca Popolare di Vicenza and Cattolica Assicurazioni, from the two parent companies. Work is still in progress on the details of the project. - 38 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The first step in the joint venture with Azimut was the signature in January 2009 of a subplacement agreement between BPVi and Azimut for the distribution of the AZ Fund 1 Luxembourg funds to customers of the banking group. Renegotiation of the joint venture agreement between the BPVi Group and the 21 Investimenti Group Other agreements of strategic interest include the renegotiation in May 2008 of the joint venture agreement signed between the BPVi Group and the 21 Investimenti Group in October 2004. The earlier agreement covering a five-year period was signed to strengthen the merchant banking and private equity activities of the Banca Popolare di Vicenza Group and the 21 Investimenti Group, via the concentration of these activities respectively within Nordest Merchant S.p.A. and 21 Investimenti Partners S.p.A., subsidiaries of the two groups concerned. The principal reasons inducing the partners to renegotiate the agreement in force were found in the changes that have taken place since it was signed, which are influencing the current development strategies of the two groups, and in the need to "streamline" the terms of the agreement, especially with regard to the governance of the various companies linked to the joint venture. In particular, under the new partnership agreement which will have a duration of three years, compared with five previously, the no-competition restrictions applying to the BPVi Group in relation to the private equity sector have been eased, since these limited the Bank in terms of becoming more active in that sector. In September 2008, 21 Investimenti S.p.A. sold its interest in 21 Investimenti Partners S.p.A. to the managers of that company. Measurement of capital adequacy (ICAAP) In current market conditions, marked by considerable uncertainty and risk, the careful quantification and planning of capital availability is an increasingly critical driver of operations. An adequate level of capitalization provides room for operational maneuver, ensuring that fluctuations in the economic cycle can be tackled and potential losses from extreme events absorbed. The role of bank equity is strengthened within the new regulatory framework (Basel 2) and the Supervisory Authorities now remind intermediaries with increasing frequency about the need for capital adequacy in order to cover all the risks accepted. For these reasons, the process of checking the overall risk exposure of intermediaries began in early 2008 as part of the socalled Second Basel II Pillar, together with verification of the Parent Bank's own assessment of the capital adequacy of all the banks and companies within the Group. The Second Pillar - 39 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 supplements the quantitative rules envisaged by the First Pillar for the determination of prudent capital with a process (the prudent control process) that takes account, via self assessment and discussions between the Supervisory Authorities and the intermediary, of the latter's special cases and specific risk profiles. This means that the possible effect on intermediaries of changes in markets, products and technologies can be evaluated more readily. In this context, the Banca Popolare di Vicenza Group launched a project in April 2008 to prepare its first Statement on the Internal Capital Adequacy Assessment Process (ICAAP), which was submitted on time to the Supervisory Authorities. The key steps taken by the BPVi Group for the preparation of this statement involved the identification of risks and the creation of a risk map for the Group and for the individual functions within the Parent Bank and its subsidiaries, the development of methodologies for the measurement of "quantifiable" risks and verification of the organizational control over risks (both quantifiable and unquantifiable), the allocation of roles and responsibilities to boards, committees and functions in relation to ICAAP, the preparation of ICAAP Regulations, and the validation of the ICAAP Process by the internal audit function prior to validation by the compliance function as part of the full statement to be completed in April 2009. The first ICAAP statement prepared in simplified form and relating to the situation at 30 June 2008 was therefore sent to the Bank of Italy at the end of October 2008, accompanied by a favorable opinion from the Board of Statutory Auditors. In extreme summary, the assessment of capital adequacy contained in the ICAAP statement shows that regulatory capital is adequate, on both a current and forward-looking basis (31 December 2008), to deal with all the risks faced by the BPVi Group in relation to its operations, reference markets and propensity to accept risk which, as resolved by the Board of the Parent Bank, is measured with reference to a target level of equity and external ratings. This Statement must be prepared on an annual basis and delivered in April with reference to the data at 31 December. Ratings The most recent ratings for BPVi given by Standard & Poor’s and Fitch Ratings are summarized below. Rating' s agency Standard & Poor's Fitch Ratings Long term Short term Outlook Date AA- A-2 F2 Negative Negative 14/10/2008 14/07/2008 - 40 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The usual meetings between the Parent Bank's management and analysts from the rating agencies resulted in confirmation of the positive ratings given in the past, although the changes in the financial and operational profile of the Group, associated with intensive growth at a time of adverse conditions for the economy and the banking sector, have resulted in a revision of the outlook from stable to negative. In particular, the two agencies have recognized that the Bank's strengths include its good positioning in the rich regions of Northern Italy, the good diversification of the loans portfolio and the financial support available from the shareholder base, as confirmed on multiple occasions. Nevertheless, the high level of operating costs, mainly associated with the rapid growth in scale over the past few years, combined with the cost of credit risk, continue to penalize overall performance; in addition, the growth in lending in prior years has increased the potential credit risk in view of the general deterioration in the economic situation. The rating agencies have however recognized that the Bank's renewed management team has already acted to eliminate the critical points identified, and have confidence in the firm will shown to maintain an adequate level of capital adequacy. Other information New securitization: Berica 7 Residential MBS With the intention of managing liquidity risk more efficiently and effectively, the Bank has securitized a new portfolio of residential mortgages, known as Berica 7 Residential MBS,totaling more than 1 billion euro. The related securities were fully taken up from within the BPVi Group. The financial crisis stemming from the US sub-prime mortgage collapse gave rise to a widespread and dangerous international crisis of confidence among financial intermediaries during 2008. This situation essentially froze the normal functioning of the interbank market, making access uncertain to one of the principal sources of finance for financial intermediaries. Banks tackled their funding requirements or managed the risk associated with uncertain access to funds from the interbank market, partly by securitizing portfolios of loans that they then subscribed for in full (so-called retained securitizations). These securities were then used, for example, as collateral for refinancing transactions with the central bank (the total value of retained securitizations exceeded 80 billion euro in Italy during 2008). The Berica 7 Residential MBS transaction was arranged by the BPVi Group to obtain securities for use as collateral for short-term loans, at relatively competitive rates, at times - like now - of liquidity stress in the market. - 41 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Inspection by the Bank of Italy As stated in the 2007 Annual Report and the Half-year Report at 30 June 2008, BPVi was subjected to a general inspection by the Bank of Italy that commenced in October 2007. This inspection was completed in March 2008 and, as a consequence, the Bank of Italy notified its inspection report, containing remarks and issues, on 9 June 2008. On 2 July, the Bank sent its initial thoughts on the observations and considerations expressed by the Bank of Italy to the Supervisory Authorities. On 25 July, a detailed reply to the Inspection Report was prepared containing the Bank's considerations about the matters raised. With regard to certain of the points and exceptions raised in the Inspection Report, the Bank of Italy has commenced a disciplinary procedure, pursuant to arts. 7 and 8 of Law 241 dated 7/8/1990, that may lead to fines for the Directors, the Statutory Auditors and the General Manager in office at the time of the facts identified in the Inspection Report. The outcome of this procedure is not known at the time of preparing this report. Other significant court cases On 6 March 2008 a notice of indictment and a notice advising the conclusion of investigations were served in relation to criminal proceedings brought by the Milan Public Prosecutor's Office. The persons being investigated include Giovanni Zonin, BPVI chairman, and Divo Gronchi, for having, in conjunction with other bank representatives, organized, conducted and taken part in a secret build-up of shares in Banca Nazionale del Lavoro, with the goal of obtaining control of the bank and of blocking the public offer for its shares announced by BBVA. Banca Popolare di Vicenza is required to answer, as the party liable for the administrative offence under para.1 (a) of art. 5, art. 6 and paras. 1 and 2 of art. 25-sexies of Decree 231/2001 governing the administrative responsibility of legal persons, companies and associations without legal personality, for not having, before commission of the deeds ascribed to Giovanni Zonin and Divo Gronchi, adopted and effectively implemented organizational and management models capable of preventing offences such as the one being investigated. The Bank has engaged an external firm of lawyers for its defence. Subsequently, on 3 June 2008, the investigating magistrature applied for the indictment of all the parties investigated for market fraud and other offences. The preliminary hearing has not yet been heard in this case. In March 2008, “Adusbef”, a consumers' association, filed a complaint with the Vicenza Court that challenged the value of the Bank's shares and requested the magistrates to open criminal proceedings against Bank personnel for the crimes envisaged in art. 2622 of the Italian Civil Code (false corporate disclosures to the detriment of the company, the stockholders or the creditors) and art. 2621 (false corporate disclosures), as well as arts. 173 bis (false prospectus), - 42 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 184 (abuse of privileged information) and 185 (market manipulation) of Decree 58/1998, with partial responsibility for the Supervisory Authorities (Bank of Italy and Consob) for failure to check. Subsequent to this complaint, on 10 December 2008 the judge for the preliminary investigation at the Vicenza Court, upon request from the investigating magistrate presented on 20 November 2008, notified the entire Board of Directors and the General Manager of the Bank of the time extension of the preliminary investigation pursuant to art. 405 of the criminal procedures code covering crimes the referred to in art. 2621 of Decree 58/1998, art. 2622 of Decree 58/1998 and art. 173 of Decree 58/1998. The Bank's defence lawyers and the bank personnel involved consider this complaint to be quite obviously without foundation and, for this reason, the lawyers petitioned the Court on 30 March 2008 for the case to be closed. Lastly, on 7 August 2008, Banca Popolare di Vicenza was notified of action by the Competition Authority with regard to alleged improper commercial practices by the Banca and Banca Nuova, a subsidiary, in relation to the free transferability of mortgages. This action, as widely reported in the national press, was commenced following a complaint from a consumers' association that had carried out an investigation, using its own personnel in the role of customers. These investigators visited a number of branches of leading national banks, asking for information about transferability. In particular, the two BPVi Group banks, together with 21 other banks investigated, are accused of impeding the transfer of mortgages (envisaged in art. 8 of Decree 7 dated 31 January 2007, as modified by Law 40 dated 2 April 2007 and Law 244 dated 24 December 2007), by offering customers "the most onerous solution, being replacement of the mortgage rather than its transfer". As a consequence of this violation, Banca Popolare di Vicenza and Banca Nuova, together with other banks, were subjected to an administrative fine of 440 thousand euro. An appeal against this fine was presented to the Lazio Administrative Court (TAR) in mid November 2007. On 28 January 2009, the Lazio TAR ruled to accept the appeal and cancelled the Competition Authority's action. - 43 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 OPERATIONAL STRUCTURE This section of the Report on Operations provides information about the territorial presence and positioning of the branch network and the changes in employment by the BPVi Group. Territorial presence of the Banca Popolare di Vicenza Group Traditional distribution channels The BPVi Group's branch network in present in 11 regions and 56 Italian provinces, with roughly a 1.9% share of total branches nationwide. At the end of 2008, the BPVi Group with 637 branches (9 more than at the end of 2007) is Italy's 11th largest banking group. T rend of branches BPVi's Group 628 528 492 500 99 100 61 67 80 332 332 333 345 de c-2003 de c-2004 de c-2005 de c-2006 453 67 54 BPVI 103 Cariprato Banca Nuova 637 1 1 106 106 92 94 429 436 de c-2007 de c-2008 Farbanca The 5 provinces with the largest number of branches are, in order: Vicenza, Treviso, Brescia, Udine and Prato. The following table shows the territorial presence of the BPVi Group's branch network, analyzed by region and principal province, at 31 December 2008. - 44 - Banca Popolare di Vicenza Group Geographical distribution of branches BPVi' s Group Report on Operations at 31 December 2008 31/12/2008 31/12/2007 Change Veneto Vicenza Treviso Verona Padova Venezia Friuli Venezia Giulia Udine Pordenone Lombardia Brescia Bergamo Milano Emilia Romagna Liguria Piemonte Trentino Alto Adige NORD ITALY 260 98 56 32 31 23 68 39 15 87 40 24 12 15 4 2 1 437 258 98 56 30 31 23 67 39 15 86 40 25 10 13 4 2 0 430 2 0 0 2 0 0 1 0 0 1 0 -1 2 2 0 0 1 7 Toscana Prato Firenze Pistoia Lazio Roma CENTER ITALY 94 34 23 9 12 9 106 92 34 22 6 11 8 103 2 0 1 3 1 1 3 79 25 18 15 94 79 22 18 16 95 0 3 0 -1 -1 637 628 9 Sicilia Palermo Trapani Calabria SUD ITALY TOTAL The Parent Bank opened 9 branches during the year: Corsico (Mi), Castelnuovo del Garda (Vr), Brescia, Cormons (Go) Faenza (Ra), Sesto San Giovanni (Mi), Villafranca di Verona (Vr), Rovereto (Tn), Sassuolo (Mo). Two branches were closed, at Manerbio (Bs) just a few metres from one of the 61 branches purchased from the Ubi Banca Group, and at Treviglio (Bg). In the same period, Cariprato opened 2 branches at Pontassieve (Fi) and Follonica (Gr), while the number of Banca Nuova branches remained unchanged (106) following the opening of 5 - 45 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 branches, 1 in Gela (CI), 2 in Palermo, 1 at Cinisi airport (Pa) and 1 in Rome, and the close of 5 branches at Raddusa (Ct), Monforte (Me), Gerace (Rc), Agrigento and Chiaramente Gulfi (Rg). The following table shows the changes during the year in the branch network of each Group bank. Trend of branches BPVi' s Group 31/12/2008 31/12/2007 Change Banca Popolare di Vicenza Cassa di Risparmio di Prato Banca Nuova Farbanca 436 94 106 1 429 92 106 1 7 2 0 0 Total 637 628 9 In addition to branches, the BPVi Group's sales network includes 18 finance shops (1 for BPVi and 17 for Banca Nuova) and 26 private customer points (18 for BPVi, 3 for Cariprato and 5 for Banca Nuova), as as well as a network of 160 financial promoters (150 with Banca Nuova). Among the other traditional distribution channels, there has been a steady increase in the number of ATMs, to more than 700 at Group level at the end of December (36 more than in 2007), and a continuation of intensive commercial action in support of the POS (Point of Sale) service which now has almost 19,100 active installations, following an increase of more than 1,800 units. Other distribution channels BPVi' s Group 31/12/2008 18 26 160 702 19,084 Financial shops Private banking outlets Financial planners (*) ATM (*) POS 31/12/2007 17 22 163 666 17,261 Change 1 4 -3 36 1,823 (*) 2007 figureres include ATM and POS belonging to the 61 branches acquired from UBI Banca Group Telematic channels In addition to the traditional distribution channels, the Bank also provides an established rate of telematic alternatives to the ordinary branch, allowing private customers and businesses to make queries and give instructions in relation to their accounts. In particular, @Time is a multichannel service that enables private customers to carry out, at low cost on a 24/7 basis, all principal banking transactions via the Internet, by telephone or via Wap - 46 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 and I-Mode. In addition, @Time c/Conto, a multichannel service reserved for holders of the prepaid c/Conto card, was activated recently. A considerable number of Group customers have subscribed to the multichannel @Time service: more than 64,000 at the end of 2008 (+25.0% since the end of 2007). The volume of all types of transactions allowed on a telematic basis also experienced two-digit growth (up 43.0% overall with respect to 2008), with particular emphasis on bank transfers, telephone top-ups and F24 tax payments. Special efforts were made during 2008 to strengthen the security of the multichannel service, with the introduction of a security device (personal key) that enables customers to display the password needed to confirm their transactions. The availability of information has also been extended via the “Documents on line” function, which allows customers to receive directly via their @Time service the paper documents that the Bank usually sent out by post. Companies on the other hand use @Time Impresa, a remote banking solution that connects them directly to the Bank via the Internet. This multi-bank service enables collection and payment instructions to be given to all the banks at which accounts are held, while also providing access to various supporting services (Cerved, WebPos). At the end of December 2008, this service is used Groupwide by almost 38 thousand companies (+12.7% since 2007), whose activities have increased the total number of transactions by 17.2%. Lastly, Treasuries have had access to the @Time Enti service for the past three years, This remote banking product offers information to Treasuries, via the use of a web platform to query accounting data and documents, and an ability to give instructions for the management of payment and collection flows. By year end, 328 Treasuries have subscribed for the @Time Enti service, with a rise over the year of 29.1% in terms of the number of contracts and 17.2% in terms of instructions given. Representative offices abroad The BPVi Group has three long-established representative offices abroad: Hong Kong, opened in the 1980s, Shanghai opened in June 2005, and New Delhi opened in April 2006. The purpose of these representative offices is both to facilitate the commercial transactions between Italian companies and the principal Asian markets, providing appropriate services for entrepreneurs intending to expand in those areas, and to develop lasting business relations with the principal and most experienced banking counterparts in Asia. Collaboration agreements were signed with two foreign banks in 2008, Banco Credicoop in Argentina and Wells Fargo Bank in the USA, in order to facilitate commercial activity and investment by Italian firms in Argentina and the United States, as well as with the Interamerican Development Bank (IDB), which is a sovranational entity based in Washington. - 47 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Human resources The BPVi Group employs 5,645 persons at 31 December 2008, up by 432 since the end of 2007 (+8.3%). This increase mostly took place during the first half of the year, as a consequence of the growth pursued until approval of the new Business Plan 2008-2011 which, by contrast, envisages a phase of consolidation and employment stability for the Group. In particular, the rise in employment at the Parent Bank (+373 since 31 December 2007, +11.9%) was mostly due to the addition to the Group of the persons employed at the 61 branches acquired from the UBI Banca Group (219 persons), together with the strengthening of the Commercial Network (+91 persons, including 56 allocated to the former UBI Banca branches) and, to a lesser extent, the Central Functions (+55 persons) that provide support to the Group. The remaining change related to the increase in employment by the commercial and business functions at Banca Nuova (+49 persons since 31 December 2007, +5.8%) and, to a lesser extent, at Cariprato (+10 persons since 31 December 2007, +1.0%). Among the other Group companies, the rise in employment at Prestinuova (+10 persons, +19.2% over the year) was mainly due to the strengthening of commercial activities in new territories. The following table shows the changes in employment at each company within the BPVi Group. - 48 - Banca Popolare di Vicenza Group Staff Report on Operations at 31 December 2008 31/12/2008 Number 31/12/2007 % Number Change % % Banca Popolare di Vicenza Cariprato Banca Nuova Farbanca 3,508 990 899 29 62.1% 17.5% 15.9% 0.5% 3,135 980 850 28 60.1% 18.8% 16.3% 0.5% 373 10 49 1 11.9% 1.0% 5.8% 3.6% BANKS TOTAL EMPLOYEES 5,426 96.1% 4,993 95.8% 433 8.7% 62 6 37 10 0 5 0 82 17 1.1% 0.1% 0.7% 0.2% 0.0% 0.1% 0.0% 1.5% 0.3% 52 6 40 10 0 4 8 84 16 1.0% 0.1% 0.8% 0.2% 0.0% 0.1% 0.2% 1.6% 0.3% 10 0 -3 0 0 1 -8 -2 1 19.2% 0.0% -7.5% 0.0% n.s. 25.0% -100.0% -2.4% 6.3% 219 3.9% 220 4.2% -1 -0.5% 5,645 100.0% 5,213 100.0% 432 8.3% PrestiNuova BPV Finance (1) B.P.Vi. Fondi SGR Nordest Merchant NEM SGR NEM 2 SGR Nuova Merchant Servizi Bancari Immobiliare Stampa OTHER COMPANIES TOTAL EMPLOYEES TOTAL EMPLOYEES (1): 2007 figure include employees belonging to Verona Gestioni SGR S.p.A. (11 employees), company that during 2008 has been merged into BPVi Fondi SGR S.p.A.. Analysis by function of employment by the Group's banks (excluding persons who are inactive for various reasons, such as those on leave of absence or who are on secondment) shows an overall increase in persons working for the Commercial Network with respect to those at Central Functions (General Management, Credit Assessment and Back Office), rising from 72.5% at the end of 2007 to 73.3% at 31 December 2008. This change was due to addition of the 61 branches acquired from the UBI Banca Group and the policy of strengthening the Commercial Network implemented, for the most part, by the Parent Bank. BANKS EMPLOYEES 31/12/2008 Branch network Corp. Center 31/12/2007 % Branch network Corp. Center % Banca Popolare di Vicenza Cariprato Banca Nuova (1) Farbanca 2,509 664 648 6 869 280 225 22 74.3% 70.3% 74.2% 21.4% 2,199 656 617 6 814 274 208 21 73.0% 70.5% 74.8% 22.2% TOTAL 3,827 1,396 73.3% 3,478 1,317 72.5% (1):Farbanca is on-line-bank and has a call center classificated into Corporate Center With reference to the analysis of employment at Group companies by professional category, there are 132 executives, 2,205 managers and 2,982 clerical employees at the end of December 2008. The "Other" category mainly comprises apprentices. - 49 - Banca Popolare di Vicenza Group Employees by professional category Report on Operations at 31 December 2008 Category Senior managers Remaining staff Other staff 82 11 24 1 1 1 4 3 0 2 2 1 1,465 340 338 5 9 1 9 4 0 0 26 8 1,695 617 508 23 52 4 24 3 0 3 45 8 266 22 29 0 0 0 0 0 0 0 9 0 132 2,205 2,982 326 Banca Popolare di Vicenza Cariprato Banca Nuova Farbanca PrestiNuova BPV Finance B.P.Vi. Fondi SGR Nordest Merchant NEM SGR NEM 2 SGR Servizi Bancari Immobiliare Stampa TOTAL Managers At 31 December 2008, “effective” employment by the BPVi Group, considering the employees of Group companies, persons on secondment and project workers, totals 5,675 persons, up by 8.4% since the end of 2007. The following table shows effective employment by BPVi Group companies at 31 December 2008. - 50 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 31/12/2008 Permanent Staff Staff (a) seconded at other BPVi's Group companies (b) seconded at other companies (c) seconded from other companies (d) Other staff (1) (e) Permanent staff (a-b-c+d+e) Banca Pop. di Vicenza Cariprato Banca Nuova Farbanca PrestiNuova BPV Finance B.P.Vi. Fondi SGR Nordest Merchant NEM SGR NEM 2 SGR Nuova Merchant Servizi Bancari Immobiliare Stampa 3,508 990 899 29 62 6 37 10 0 5 0 82 17 10 17 15 1 0 0 0 4 0 0 0 2 0 2 0 2 0 0 0 0 0 0 0 0 0 0 24 5 2 1 3 0 0 1 3 0 1 0 9 15 0 11 0 8 0 0 0 0 0 0 0 0 3,535 978 895 29 73 6 37 7 3 5 1 80 26 TOTAL 5,645 49 4 49 34 5,675 Management and development of Human Resources Significant organizational changes involving the commercial networks and the general management functions at Group banks were made during the year, with consequent effects for the management of employees. The changes involving the network included the opening of new branches by Group banks and the launch of the new Bergamo-Brescia Area by BPVi, as well as the recent reorganization of the Area model to optimize the commercial chain of command. This has involved eliminating the intermediate level of "area leader" branches and the introduction of the Market Manager role (Corporate, Small Business and Private Customers). In terms of the management of human resources, this change involved identifying the persons concerned and allocating them to their new roles, as well as the revision of job descriptions, in order to draw on the professional skills and potential already available within the Group. With regard to the central functions, internal audit was reorganized as part of work to strengthen the organization and the system of internal controls in order to control business risks and enhance governance. In addition, in order to ensure the consistent application of personnel development policies within the BPVi Group, a support team has been formed at the Parent Bank to help Group banks and companies design and implement personnel development initiatives and programs, as well as design and present employee evaluation and incentive systems that are consistent with the guidelines established by the Parent Bank. In this context, the “New Employee Evaluation System” was developed during the first half of the year, with preparation of the related manual and procedures so that the system can be applied effectively. This system - 51 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 will be implemented by the Parent Bank and Farbanca during 2009, while the other Group companies are expected to adopt it from 2010. Other initiatives included the start of an experimental tutorship program at the Parent Bank, involving individual meetings with "new colleagues" with about two years of seniority (about 80 persons involved by 31 December 2008), to identify any integration problems and assess both their levels of satisfaction and their expectations for career development. This program will continue in 2009. Training activities Training activities within the BPVi Group were developed and consolidated along the following principal lines during 2008: − Induction training. This is training for new recruits and all those who change role and need to acquire the technical-operational knowledge needed to perform their new tasks. − Ongoing training. Regular updates that reflect business objectives and convey specialist technical-professional knowledge. − Development training. Programs intended to spread and enhance managerial skills. − Compulsory training. This is training required by laws and regulations (e.g. anti money laundering, Isvap, Mifid etc.) In particular with regard to the induction training, a special training path has been activated for "Professional Apprentices", as required by law and regional regulations. As part of ongoing training, a new module has been developed for branch managers covering the legal and risk aspects of granting loans and, just at the Parent Bank, training on the new lending policies has been delivered to Area Managers, Business Consultants and Branch Managers. Work to enhance managerial skills has included the introduction of a training program for candidate branch managers, comprising not only technical-specialist materials, but also modules focused on the management of staff and the planning of activities. The training requirements imposed by the various regulations in force have been considerable covering, in particular, Isvap rules, anti money laundering, transparency, Decree 231/2001 on the administrative responsibility of legal persons, health and safety in the workplace, with training on hold-up risk and first aid, etc. "Ad hoc" training projects were also devised during the year to meet the specific requirements of individual banks. In this regard, the Parent Bank organized training for the new colleagues joining from the 61 branches acquired from the UBI Banca Group, in order to ensure operational continuity and full integration with BPVi's processes and internal regulations. - 52 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 A training program was also introduced for internal auditors, covering the recent internal reorganization and legal requirements, in order to update their skills. Training was also provided to the branch managers at Banca Nuova covering managerial and risk control matters. Special behavioral and management development training was developed for general management personnel at Cariprato, together with updates on the new regulations (Isvap, Mifid, Basel 2). With regard to the commercial network, branch managers received training on the analysis of creditworthiness and the management of positions considered to be at risk. The large majority of the above courses were delivered by internal "lecturers" with at least three years' experience, thus ensuring the regular update of the training programs and materials. The Group has also continued to work with the leading specialists in the sector, especially with reference to behavioral training. This extensive commitment to training is confirmed by the results shown in the following tables, the first of which relates to the Group's banks while the second is specific to BPVi. - 53 - Banca Popolare di Vicenza Group Training (days) Report on Operations at 31 December 2008 Banks of BPVi Group 2008 2007 change change % 5,196 3,129 4,873 5,405 367 5,246 2,378 3,221 2,332 0 -50 751 1,652 3,073 367 -0.9% 31.6% 51.3% 131.8% n.s. Total 18,970 13,177 5,793 44.0% Mandatory 16,347 30,959 -14,612 -47.2% Total including mandatory 35,317 44,136 -8,818 -20.0% Entrance Apprenticeship Permanent Development Progect UBI Training (days) BPVi 2008 2007 change change % 2,653 2,862 2,294 4,234 367 2,461 2,287 1,853 2,142 0 192 575 441 2,092 367 7.8% 25.1% 23.8% 97.7% n.s. Total 12,410 8,743 3,667 41.9% Mandatory 10,593 19,141 -8,548 -44.7% Total including mandatory 23,003 27,884 -4,881 -17.5% Entrance Apprenticeship Permanent Development Progect UBI The employees of BPVi Group banks received a total of 35,300 mandays of training during 2008, of which 23,000 related to the Parent Bank. This was 20% less than in 2007 (-17.5% at BPVi), when considerable training was required for the application of ISVAP regulations (compulsory training). On the other hand, there was significant growth in the other types of training (+44.0% at Group level and +41.9% at BPVi) including, in particular, an increased commitment to the development of managerial skills (development training). Employment policies Internal discussions with the trade unions covered the organizational changes at the Parent Bank concerning, in particular, certain general management functions and the commercial network. In addition, consultations were still in progress at the end of 2008 regarding the transfer to Servizi - 54 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Bancari S.p.A., the BPVi Group company that provides IT and back office services, of certain administrative, back and middle office activities previously carried out by the individual banks. This transfer involved the sale of the related lines of business. With regard to the other Group companies, Banca Nuova, Cariprato, BPVi Fondi SGR and Servizi Bancari have signed the union agreements on bank bonuses for 2007 and 2008. Cariprato has also reached an important agreement governing the provision of training to employees. Lastly, other agreements were reached by BPVi Fondi SGR on the absorption of Verona Gestioni SGR and by Cariprato on activation of the “Solidarity Fund for sustaining the income of bank personnel”, while BPVi Fondi SGR and Servizi Bancari signed agreements to extend the cover provided by Caspie. During 2008, the Parent Bank commenced and concluded 13 disciplinary procedures, applying the sanctions envisaged in the employment contract. Examination has continued of the regulatory changes introduced by the "Welfare Protocol", the decree governing tax relief for overtime working and variable remuneration, the renewal of the national payroll contract on 8/12/2007 especially with regard to the treatment of apprentices, and the changes to employment law contained in Decree 112 dated 25/6/2008 "Urgent instructions for economic development, the simplification, competitiveness and the stabilization of public finances, and the equitable distribution of taxation” (so-called “Summer Measures”). Finally with regard to employment, the Parent Bank settled 6 disputes with employees before the Mediation Commissions. - 55 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 COMMERCIAL ACTIVITIES: CHARACTERISTICS AND RESULTS Commercial activities by the BPVi Group during 2008 principally included action to broaden the customer base and develop cross-selling via emphasis on the breadth and quality of services, as well as by the use of promotions. These strategic guidelines were reaffirmed in the new Business Plan 2008-2011, which establishes that efforts to re-establish adequate levels of profitability and efficiency will include a focus on the traditional banking core business, with emphasis for BPVi's role as a "distributor bank", and the rebalancing of the loans-deposits ratio, thereby containing the level of borrowing from the interbank market. In order to facilitate achievement of the commercial objectives indicated in the Business Plan, the BPVi Group has taken specific action to simplify the chain of command at branch level and strengthen their commercial push capabilities, thus confirming the central importance of the branch within the customer service-relations model. In particular, actions have included the activation of the new Group Network Model by BPVi from January 2009, thus facilitating the more effective and rapid delivery of services to customers. This model is currently being rolled out to the other banks in the Group. Summarizing, the new model eliminates the intermediate role of the "area leader" branch, creates the role of manager for each of the Corporate, Small Business and Retail markets, and activates efficient mechanisms for coordination between branches and the commercial areas. With regard to the strengthening of commercial-push capabilities, a plan has been devised for renewal of the range of products and services offered to all customer segments including, in particular, retail customers. This segment in fact affords the greater growth opportunities (e.g. renewal of the range of current accounts, solutions for the transfer of mortgages, development of the insurance catalog, etc.). Consistent with the strategic guidelines contained in the Business Plan, work to develop the product catalog during 2008 therefore mainly concentrated on expanding the range of direct deposit products and implementing the partnership agreements reached with Cattolica Assicurazioni and, more recently, Azimut. The principal innovations made to the product catalog during 2008 are described in the section of this report entitled “Products, services and markets”. - 56 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Segment analysis of the BPVi Group's customers Analysis of the customers served and the operations of the banks within the BPVi Group demonstrates the commercial vocation towards private customers and family firms that is typical of people's banks, confirming the close ties established with the various local economies. The distribution of BPVi Group customers Clients composition at 31 December 2008 confirms the preponderance of private customers (mass market and affluent customers), comprising more than 80% of the total, followed by the Vip 3.5% Private 80.5% retail business segment (firms with sales of Small business 10.8% Companie s Other 2.2% 3.1% up to 2.5 million euro), representing 11% of the total. The percentage of customers belong to the VIP segment (managed by the private banking area and by promoters) and the corporate segment (firms with sales of more than 2.5 million euro) is smaller, representing respectively 3.5% and 2.2% of the total. The "Other" category comprises employees, disputed accounts, firms managed directly by central functions etc. Deposits composition Vip 15.1% Private customers also dominant the volume of direct deposits taken, contributing more than 57% of the funds Small business 8.5% gathered by the commercial networks of the BPVi Group's banks. The VIP and Companie s 14.1% corporate segments follow, contributing respectively 15% and 14% of the total, Private 57.5% with retail businesses further behind at Other 4.8% 8.5%. - 57 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Loans composition By contrast, analysis of the contribution made Companie s 51.4% to the growth in lending confirms the leading role of the corporate segment, which absorbs about 51% of total loans. The private customer segment follows with 28.5%, together with the retail business segment with more than 15%. Lending to th VIP segment is marginal (2.8%). Small business 15.5% Vip 2.8% Private 28.5% Other 1.9% Indirect deposits composition With regard to indirect deposits however, Vip 38.9% the weight of the VIP segment is evident with about 39% of the total from just 3.5% of total customers. The contribution from private customers is also significant, at 51.5% of the total, while corporate the contributions segment (6.5%) from and the Small business 0.9% retail businesses (0.9%) are much lower. Private 51.5% Considering the net interest and other Other 2.1% Companie s 6.5% Banking income composition banking income generated by the Group's Small business 20.5% Vip 6.1% commercial network, the greatest contribution is made by private customers (43.3%). These are followed by the corporate segment (28.2%) and retail businesses (20.5%). Finally, the VIP segment contributes 6.1% of the total net interest and other banking income generated by the Private 43.3% commercial networks of the BPVi Group's banks. Other 2.0% - 58 - Companie s 28.2% Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Products, services and markets As mentioned earlier, work continued during 2008 to upgrade the product catalog available to Group banks, and to refine the tools available in support of commercial activity including, above all, CRM tools. Activity in this last area has focused on two key aspects: support for branches in the management of customer relationships and guidance for the management of the sales network. In the first case, improvements have been made in the analysis of customer behavior, with a view to increasing both their loyalty and their satisfaction with their relationships with Group banks. With regard to the second aspect, the tools for monitoring commercial performance have undergone significant renewal, now focusing great attention on the individual customer segments ahead of the introduction of the new Network Model in early 2009. Geomarketing tools have also been upgraded and refined in support of territorial development, with a view to identifying growth potential better and accelerating growth both in the newer territories and in more established areas. The principal commercial innovations made in order to upgrade the product catalog are summarized below in relation to the two macrocategories: private customers and businesses. Private Customers and VIP Segment A new range of current accounts for households was launched in 2008 under the name of “SemprePiù”. This comprises four different proposals that accurately target the specific requirements of customers regarding the remuneration of deposits (“SemprePiù Rendimento”), the containment of costs (“SemprePiù Risparmio”), the certainty of costs for a full range of services (“SemprePiù Famiglia”) and remote current account access (“SemprePiù On-line”). The presentation of these proposals commenced in April with the launch of “SemprePiù Rendimento” and was completed during the second half of the year. With regard to consumer credit, distribution of “Presto” from Linea S.p.A. has continued. Work with this partner during the second half of the year involved making some innovations to further extend the range of available solutions, including the presentation of “Maxiprestito” for loans up to 55,000 euro. Given the increasing importance of the energy issue and the government assistance available for renewable and alternate energy sources, a new line of loans called “Credito Solare” has been introduced to finance the installation by households of solar-powered installations. BPVi has won - 59 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 significant recognition with “Credito Solare”, in the form of the “MF Innovazione Award 2008” first prize in the personal loans category.. In line with market trends with regard to lending to private customers, efforts to sell the Transfer of one-fifth of Salary (CQS) and Payment Authorization products via the branch network were augmented from the middle of 2008. These products are supplied by Prestinuova S.p.A., a specialist company operating within the Group. Considering the regulatory changes influencing the home mortgages market during the year, the Group has developed a complete range of solutions for the transfer of mortgages from other banks, encompassing the possibility of transfer or replacement, as well as opportunities to obtain additional finance. With regard to multi-channel activities, the introduction of the "personal key" and the "Documenti On Line" service mentioned earlier has further increased the quality and security of @Time, BPVi's home banking service. Working with the insurance companies owned together with Cattolica Assicurazioni, the range of products available in the loss insurance, life assurance and investment policy sectors has been rationalized and extended. In particular, in the loss sector, new or restyled insurance products have been presented together Compagnia ABC Assicura. These solutions are either linked to major banking products (such as credit protection insurance for home mortgages), or respond to the need to protect individuals, households or wealth (e.g. accident cover, head-of-household third-party liability, travel-related losses etc.). The range of life assurance policies has been extended, in collaboration with Compagnia Berica Vita, by introducing the “Berica Energy Rendita Immediata” policy for those who wish to ensure a guaranteed income, immediate and adjusted over time, for themselves or their loved ones. In addition, the range was reviewed as a whole in order to enhance the yields recognised to customers. With regard to life assurance for investment purposes, two new lines of investment have been introduced and a new range of unitlinked products has been launched under the name “Guida Life Swing”. This range was developed together with Vicenza Life and is linked to investments in ETFs, with an orientation towards prudent financial investment that, to some extent, is decoupled from equity market trends. In addition to the launch of Fondo Arca Capitale Garantito, created and promoted in the asset management sector by Arca Sgr S.p.A., the portfolio management catalog of BPVI Fondi Sgr has also been revised in order to respond appropriately to changing market conditions, and to the entry into force of the new MiFID regulations. Bonds and certificates issued by third parties were also placed during the year, with a view to offering customers new investment solutions and diversification given the extreme volatility of European and world stock exchanges and of interest rates. - 60 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Lastly, following the agreement reached with Azimut, preparatory work began ahead of the placement of the “Az Fund” sicav funds by Group banks from the start of 2009. In terms of Assurance products for VIP customers, the Group has continued to place established products (unit-linked, index-linked, standard life policies) and has also been successful in placing Personal Portfolio, a product that provides insurance cover for portfolios of securities. The bond sector has also been developed, with the issue of bonds specifically for the this segment. Business Segment During the year, the BPVi Group distinguished itself with the creation of new products including, as already mentioned, the “Credito Solare” loans to finance investment in renewable sources of energy. In addition, consistent with its vocation as a territorial bank attentive to the growth and development needs of small and medium-sized businesses, BPVi has signed a global loan agreement with the European Investment Bank (EIB) for the granting of loans totaling 130 million euro to small and medium-sized businesses. Available for periods of up to 12 years, these loans can finance investment in new works, the acquisition of plant and machinery, restructuring and modernization. The catalog of assisted finance has been expanded significantly, involving agreements with Finlombarda and the EIB, the activation of loans pursuant to Regional Law FVG 29/2005 (commerce), and a contract for the management of grants from the Campania Region. In order to assist customers with their business in foreign markets, the BPVi Group signed important new collaboration agreements during the year with Wells Fargo Bank, San Francisco,, the USA's fifth largest bank with about 6,000 branches, Arab African International Bank, Egypt, and Banco Credicoop, Argentina. Agreements were also signed with Interamerican Development Bank, Washington, with a view to hedging political and commercial risks in Latin America and the Caribbean, and with Istituto per il Commercio con l’Estero (ICE), in order to facilitate the internationalization of Italian companies by making various forms of assistance available to customers. The successful strategic partnership with Volksbank has continued. Banca Popolare di Vicenza's collaboration with this Austrian group has been consolidated by investment in the capital of seven banks situated in Central and Eastern Europe. The international desks staffed by Italian-speaking staff offer specific and professional on-site assistance, as well as consultancy to Italian firms that are either present in the countries concerned or interested in commercial expansion or other investment there. In addition, a representative of the Parent Bank is present on the international desk of Volksbank Romania in Timisoara, with a view to supporting the consolidation and expansion of Italian firms in Romania. - 61 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The gold and silver sector has continued to decline both at home and abroad, where the large majority of domestic production is sent. This contraction is principally due to the deterioration of the international economy, the volatility of the metals market and the changing tastes of end consumers who are tending to purchase alternate discretionary goods. Commercial communications and promotional initiatives The commercial activities addressing private customers and businesses during 2008 were accompanied and sustained by a series of communications campaigns and promotional initiatives. Advertising activities A major advertising campaign covering several channels was launched to support the presentation of the new range of current accounts for households: “SemprePiù”. There were three distinct stages in this campaign. In particular, multimedia campaigns focused mainly on advertising in local media, such as daily newspapers, free press and static/dynamic street hoardings available in the cities and provinces served. Promotional action on the web included a BPVi presence on some of Italy's most important national portals (Corriere.it, Gazzetta.it, Ansa.it, Tiscali.it, Virgilio.it, Libero.it), as well as keyword advertising on the Google search engine. These actions were also supported by the product's own website, www.contosemprepiu.it, referenced by the various promotional tools and the landing site for web advertising, as well as by the despatch of about 1,400,000 promotional e-mails. The addition to the catalog of the “Credito Solare” loan product was supported advertising in the free press and local newspapers, in addition to a campaign in Italy's leading financial press (Il Sole24Ore, MF, Milan Finanza). The advertising campaign also involved Radio 24 and the leading radio stations in the Bergamo and Brescia areas. In order to provide further support for “Credito Solare”, BPVi also took part in the renewal energy sector's principal show with the distribution of brochures. Following the recent legislation relating to mortgages, the Group has launched the “SOS Mutui” project which envisages the activation of a toll-free number for both customers and noncustomers, staffed by specially trained personnel who are able to provide appropriate assistance on the subject. A pilot initiative was carried out in Tuscany during the year, with related advertising by Cariprato in the leading regional newspapers. - 62 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Last but not least, the Banca Popolare di Vicenza brand was promoted to the residents of the Bergamo and Brescia provinces via a press campaign in the leading daily newspapers and the free press. Special attention was given to the development of business customers, with a view to building relations between the Bank and businesses in the Lombardy region. Promotional initiatives Promotional initiatives included the “Vola al Sole” campaign, focused on arranging standing orders for utility payments, which included a trip to Mexico as a prize. The second year of the “Operazioni Studenti” initiative is also worthy of mention. This addresses students between the ages of 13 and 30 and reflects an agreement signed between Banca Popolare di Vicenza and F.T.V., which operates the bus services in the province of Vicenza. This initiative, which commenced in August, offered prizes and discounts to all students using F.T.V.'s services who open a free current account (Amici or Feel Free). Sponsorship of the youth section of Vicenza Calcio included the “Amici – City Camp 2008” initiative which, with a view to drawing the attention of young people to the management of money, made free banking products (deposit books, accounts) available to participants at the summer camps organized by the football club. Persons opening accounts were "rewarded" with the official football of the European Cup. Again with a view to spreading awareness about the management of money among the younger section of the population, the “Scuole a Palazzo Thiene” initiative made free banking products (deposit books, accounts) to children on school visits to Palazzo Thiene. Those opening accounts were "rewarded" with an mp3 player. A further initiative by Banca Popolare di Vicenza involving the local school system resulted in the development of a new automated system for the management of school meals and bus services for infants and primary school children in the Municipality of Vicenza. This initiative was organized with the Municipality as an extension of its treasury management contract. The new system will replace paper meal tickets and travel passes with a prepaid top-up card, using contactless technology, dedicated solely to the use of and payment for these services. Testing of this new automated system for the management of school meals and bus services began at 9 schools in the Municipality of Vicenza at the start of the 2008-2009 school year. Given the success of initiatives that associate tangible rewards with the placement of banking products, an experimental marketing program was tested at just 51 BPVi branches. In particular, persons subscribing for Certificates of Deposit were given a "material" product for daily use in the home (a double quilt). This represents an innovative approach to promotion in the Italian market. - 63 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 During this promotion, the branches concerned were supported by posters, brochures, counter displays and special presentations (e.g. free-standing displays). Research and development In view of its business and industry sector, the BPVi Group does not generally carry out research and development as such. As a result, it has not recognized any intangible assets or costs in this regard. The usual activities of implementing and updating the product catalog, designed to ensure that each business line has a complete range of products and services in line with major competitors, and the revision of procedures and internal processes to ensure that the operational structure functions adequately, do not result in new or significantly improved products, services or processes relative to those already present on the market, since they are not the result of research and development in the strict sense. - 64 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 SYSTEMS As always, the systems area was particularly active during the year. In addition to working on the implementation of the Business Plan 2008-2011, as described in the section on "Activities of strategic importance", the systems area has supported the activities within the Group's Basel II project leading to delivery of the first Statement of Internal Capital Adequacy Assessment Process (ICAAP) to the Supervisory Authorities, and the initial use of the new rating models within the lending process by all BPVi Group banks. The systems area has also been active as part of major revisions to some of the Group's business models involving the chain of command at branch level, the finance area, and the decentralization of the analysis of loan applications, which was previously performed by the central loan labs. In addition, various significant activities (back office, court searches, ICT, purchasing and payroll) described in the section on "Activities of strategic importance" have been centralized within the Parent Bank and Servizi Bancari, and the internal audit function has been reorganized, as discussed in the section on the "System of strategic controls and auditing". The principal activities of the systems area during 2008 with regard to the organization of the Group, IT and procedures are described below with respect to each operational area. Markets The organization model for this area's functions has been updated to reflect related developments within the central functions at the BPVi Group's banks, and the network structure has been revised to take account of changes in the reference markets.. In particular, the new organizational model approved by the Boards of the Group's banks is intended to simplify - by revising the network model - the chain of command at branch level in order to refocus on the branch, and the branch manager in particular, in terms of the provision of customer service. Action included elimination of the intermediate level of "area leader" branches, the creation of three markets (Corporate, Small Business and Retail) and the activation of effective mechanisms for coordinating the activities of branches and commercial areas. This has involved the introduction of two new roles, Business Manager and Private Customer Manager, with a view to - 65 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 focusing the internal organization of areas on the core operating segments (businesses, private customers). Systems work in the markets area also included changes to central functions to make the commercial activities of the network structure more incisive. This action involved the creation of a commercial coordination function that reports directly to the commercial manager at each bank. The new function comprises the managers of the commercial areas and, at the Parent Bank, representatives from two staff functions: branch development and shareholder relations. The new function therefore acts as a point of reference for all business functions responsible for operations and business development. In addition, the CRM and Commercial Planning function has been established with the key objective of improving customer understanding, thereby helping to focus business development initiatives and equip the networks with the sales support tools they need. Regulations In accordance with the supervisory instructions for banks regarding the management and assessment of risk (Bank of Italy circ. no. 263/2006: Basel II), the Banca Popolare di Vicenza Group launched its Basel II project in 2006 in order to define, implement, coordinate and monitor the action needed to ensure that the Group's banks and companies complied with Basel II by the time the new regulations came into force. In this regard, the Group along with the vast majority of the banking system, decided to adopt the new prudential regime from 1 January 2008. As already described in previous Reports on Operations, this project comprised two macro areas: Compliance with Basel II and Development of rating systems. The Banca Popolare di Vicenza Group has adopted the standard methodology for credit and market risks and the basic methodology for operating risks, since it belongs to "class 2". In terms of Compliance with Basel II and, in particular, the Second Basel II Pillar, the process of checking the overall exposure of intermediaries began at the start of 2008, together with the checks on the self-assessment by the Parent Bank, on behalf of all Group banks and companies, of their capital adequacy (ICAAP). The resulting first Statement on the Internal Capital Adequacy Assessment Process (ICAAP) is described in the section on “Activities of strategic importance”. The development of rating systems is described in relation to the Credit area. With regard to the Market in Financial Instruments Directive (MiFID), work continued during 2008 on the adoption and consolidation of this directive throughout the Banca Popolare di Vicenza Group, having regard for the related regulatory changes. Actions involved the launch of a - 66 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 free investment consultancy service available to all customers, review of the product range for consistency with regulatory requirements and business objectives, the development of procedures for managing conflicts of interest and internal Group operations, as well as the improvement of procedures to make IT applications more efficient while continuing to comply with regulatory requirements. Work also continued on the refinement of operating processes, the design and development of the "advanced" consultancy service, and the monitoring of contract completeness. Lastly, in compliance with the supervisory instructions for banks regarding the regulations issued by the Bank of Italy, the Board of the Parent Bank created a Compliance function in late January 2008, tasked with monitoring and managing at Group level the risk of non-compliance with laws and self-imposed regulations (articles of association, codes etc.). See the section on “System of strategic controls and auditing” for a description of the objectives and activities of the new Compliance function. Finance As discussed in the 2007 Annual Report and the Half-year Report at 30 June 2008, work was completed during the year on the strategic review of the business model. This was performed to ensure that Group banks and companies attain significant qualitative and quantitative results by sharing their specific skills, all highly correlated, in the areas of asset management, financial services, wealth management, and the management of Group offerings to the VIP segment. Following this review, in March 2008 the Board approved the new organizational structure which has involved dividing the Finance area into three separate departments (Global Markets, Wealth Management, Private Banking) with their own specific internal controls and reporting lines, regardless of business function. The management and monitoring of market risks has also been simplified and made more efficient via the definition of a new hierarchy of operational portfolios. Lending With regard to the development of rating systems as part of the broader Group Basel II project, new rating models for the corporate and retail segments have now been introduced. These were developed during 2007, drawing on the databases held by the entire banking group, with support from leading Italian consultancy firms. Fully automated statistical models have been - 67 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 devised for private, small business and small corporate customers (with sales of up to 2.5 million euro), while the model for mid corporate customers (with sales of between 2.5 and 50 million euro) has been supplemented with a "qualitative" module and includes the ability to amend the counterpart rating, partly with reference to group membership criteria. Lastly, for larger corporates (with sales in excess of 50 million euro), an ad hoc model has been developed that envisages a more judgemental component, with assessments made by highly experienced personnel. Following a test period of 5 months, the new rating models were integrated within the Electronic Credit Approval Platform for use within the lending process by the entire BPVi Group network from April 2008. In addition, as part of the review of rating models to enhance the tools previously in use, development work has been completed on the new early warning model of credit performance, which takes account of internal data and operational experience as well as the new rating models. Subsequent to the introduction of these more reliable tools that take account of internal experience and information, work is now proceeding on the definition and update of the rules and the process for classifying positions into the various operational states. The result will be to limit the discretion allowed to employees, consistent with the new credit management policies. With regard to the management of lending anomalies, work has commenced on a revision of the organizational structure and processes for credit recovery, as well as on the industrialization of the anomaly management processes, adopting different approaches based on value/customer risk and using supporting tools on an ad hoc basis. In particular, the regulations for the administration of non-performing loans were updated and supplemented during 2008, while the new procedure for the active management of non-performing loans is scheduled for introduction in early 2009. Lastly with regard to Lending, the analysis of loan applications has now been pushed down to the Territorial Areas. This activity was previously performed by central functions at each Group bank (so-called Loan Labs). The problems of inconsistent methodologies and processes that led to the centralization of these functions were deemed to have been overcome in 2008. Accordingly, a project to reorganize them was started and completed, with a view to improving credit culture within the sales network, ensuring on-site collaboration and support for the network organization, and guaranteeing proper control over credit risk. The new decentralized functions, known as “Area Lending”, are coordinated by a person within the Lending function, who also provides guidance on credit management (including credit policies, decisions and opinions on loan applications). These units report functionally to the Area Managers with regard to their objectives for efficiency, credit quality and the development of network credit management skills. - 68 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Logistics, Purchasing and Security Various activities were completed during the year in relation to health and safety at work. These included completion of the "risk assessment" at all Parent Bank locations (including the 61 branches acquired from the UBI Banca Group) and preparation of the related "Improvement plan". In addition, the principal requirements/improvements envisaged by the new "Consolidated law on health and safety at work" (Decree 81/08, replacing Decree 626/94 as amended) have also been identified and implemented, including the provision of safety training (how to deal with hold-ups, fire prevention, first-aid). Lastly, a new "post hold-up" procedure has been prepared and implemented. This classifies such action between "serious" and "not serious", depending on its gravity, and makes "post event trauma assistance" available on a voluntary basis with support from the doctor concerned. Other work performed in relation to security has included the preparation and issue of a new Group Safety Manual, following update of the security features and insurance cover at each branch; branches deemed to be at higher risk of theft (especially those acquired from UBI Banca and those recently opened) have also been equipped with new generation “Cash-in Cash-out” safes. Relations with the police forces have been strengthened by signing a "Protocol of understanding for the prevention and repression of crime" and, in general, security standards at the branches acquired from the UBI Banca Group have been aligned with those of BPVi (alarm systems, access control, strong equipment, transport of valuable, security signage, anti hold-up training, surveillance, etc.). The use of VoIP fixed line telephony has been tested at 19 BPVi branches, using the data transmission lines that are part of the technological infrastructure that links the Parent Bank with Sec Servizi. This experiment was successful and all BPVi telephone traffic will be moved over to VoIP technology during the first half of 2009. Lastly, pursuant to point 26 of the “Technical document on minimum security measures”, attachment B to Decree 196/2003 ("Privacy Code"), it is confirmed that the "Security Planning Document" is kept up to date on a periodic basis. This document describes the measures taken to guarantee the privacy of the personal data processed. Information Technology The principal activities carried out within the Information Technology area included the implementation and introduction of new infrastructure. This has optimized the data traffic over the - 69 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 network used by BPVi, via the replacement of servers at branch level with servers installed at the SEC Servizi consortium. This activity involved all the branches acquired from the UBI Banca Group and has recently been extended to other branches with obsolete servers. The new infrastructure will be extended in future to the other Group banks. Following the same logic, but using different technology, the virtual workplace concept has been introduced for personnel who work on the move and who therefore need remote access to the branch system. The IT systems used by Farbanca were improved and migrated during the year, involving the provision of technical/systems support at the time of the move. Lastly, implementation of the “New Branch System” project began in September 2008, with a view to introducing innovations to users of the network and optimizing operational processes at branch level. Analysis and development activities included: − designing the new desktop in the form of a Web Home Page Web accompanied by new tools, commercial information and operational warning messages, − releasing the new “Commercial Platform” that allows the adoption of new commercial approaches and ways to sell products and services, thus accelerating both operational and consultancy activities, − introducing the advanced ATM, which will have many more functions in future, − creation of a unified dashboard for the management of all conditions, regardless of the originating application. At the end of 2008, the New Branch System was already installed at 31 BPVi branches, 1 branch of Banca Nuova and 1 branch of Cariprato. The system will be rolled out to the rest of the Group network progressively during the year. - 70 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 THE SYSTEM OF INTERNAL CONTROLS AND AUDITING The system of internal controls and audit functions The System of Internal Controls comprises the collection of rules, procedures and organizational structures that seeks to ensure compliance with business strategies and the achievement of effective and efficient business processes, ensure the safeguarding of assets and protection from loss, ensure the reliability, completeness and accuracy of accounting and operational information, and ensure that transactions comply the law, supervisory regulations and internal instructions. The system of internal controls is an integral part of the daily activities of the Group's banks and companies and operates on three levels: − line controls (first level): designed to ensure that transactions are carried out properly. These controls are performed within the same production unit (e.g. hierarchical controls) or are included in the procedures and information systems, or are carried out as a back-office activity; − second-level controls: these controls are performed by functions outside of the production unit and are intended to: o contribute to the definition of methodologies for the measurement of risk, check compliance with the limits granted to the various operational functions and check the consistency of the transactions carried out by each production unit with the risk/yield objectives allocated to them. These activities are assigned to the risk management function. o contribute to the definition of methodologies for the measurement/assessment of compliance risk, identify suitable procedures for preventing the risks identified and request their adoption. This activity is assigned to the new Compliance function described below. o certify corporate accounting information in accordance with legal requirements. This activity is performed by the authorized executive. − Internal audit activity (third level): designed to identify anomalous trends, violations of procedures and regulations, and evaluate the functioning of the system of internal controls, taken as a whole. This work is carried out on a continuous, periodic or exception basis by - 71 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 functions other than independent of the production units, and includes on-site inspections (as required by the Supervisory Instructions, Book IV, Chapter 11, Section II). A significant overhaul of the Group's internal audit activities was carried out in 2008 with a view to redefining the role performed by this function within the Group. The most significant elements of the reorganization included, in the first place, the split of the internal audit function into two distinct organizations: Inspection and Audit. The Inspection team is tasked with checking behavioral compliance with procedures, internal regulations and corporate standards throughout the branch network; in this context, the established methodology based on the inspection of individual processes (lending, finance and operations-accounting) was modified, with the adoption of full branch-level inspections (covering all the various business processes) in order to formulate an overall opinion about the branch concerned. The Audit team on the other hand is focused on the performance of direct verification to assess the functioning of rules, processes and the organizational structure intended to monitor all forms of business risk. Actions taken as part of the above reorganization included the preparation of a plan to strengthen the Internal Audit team, with a view to improving the effectiveness of checking activities and inspections in particular, and introduction of the role of Internal Audit Manager to the BPVi Group's other banks and companies. This person reports to the Manager of the Parent Bank's internal audit function and is the point of reference on internal audit matters for the Group's supervision, management and control bodies. A project has been activated as part of work to implement the Business Plan 2008-2011, with a view to preparing the tools and methodologies to be applied by the internal auditors (inspection guides, checklist, audit tracking tools, methodology for assessing the system of internal controls etc.). Lastly, the reorganization also affected the structure and responsibilities of the Control Committee. In particular, the responsibilities associated with the management of the model pursuant to Decree 231/01, previously attributed to the Control Committee, have now been attributed to a specific Supervisory Body comprising two external members and the Manager of the Internal Audit function; in addition, the responsibilities attributed to the Control Committee have been revised, in order to adopt the new Supervisory Instructions on the Basel II principles (circular 253/2006) and the organization and governance of banks (circular dated 4 March 2008). The changes regarding the Control Committee and the Supervisory Body 231/01 were later adopted by the Group's other banks having regard for their specific situations. With regard to the activities of these two bodies at the Parent Bank during 2008, the Control Committee met 9 times and its analysis included assessment of: the action taken to align the Bank with the anti moneylaundering and Mifid regulations; the audit work performed on processes and central functions; the checks on and analysis of the branch network performed by the Internal Audit department; the risk profile of the loans portfolio; the trends in market risk, and the first ICAAP statement. The Supervisory Body 231/01 met 6 times and focused, in particular, on its own Regulations; analysis - 72 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 of the Organizational Model for prevention of the crimes referred to in Decree 231/2001; analysis of the Parent Bank's regulatory and procedural framework with regard to the new Consolidated Law on Safety at Work, Decree 81/2008 (formerly 626/1994), and in relation to Decree 231/2007 adopting Directive 2005/60/EC on prevention of the use of the financial system for recycling the proceeds of criminal activities and for the financing of terrorism. Lastly, as described in the section on activities of strategic importance, during the year BPVi was charged with administrative improprieties, pursuant to arts. 5 (para. 1.a), 6, 25-sexies, paras. 1 and 2 of Decree 231/2001, for not having adopted and effectively implemented organizational and management models suitable for preventing the alleged crime notified to the Chairman, Giovanni Zonin, and Divo Gronchi who, together with other banking personnel, are claimed to have promoted, conducted and taken part in a hidden build up of capital in Banca Nazionale del Lavoro. See the “Other information” part of the section on activities of strategic significance for a more detailed description of the charges. The Inspection team carried out 605 routine inspections of the BPVi Group's branch network during 2008, including 330 at the Parent Bank, 120 at Cariprato, 151 at Banca Nuova and 4 at Farbanca. This work was accompanied by activity to obtain information or form an opinion about special circumstances, such as hold-ups, suspected internal or external fraud, analysis of the causes of lending disputes, evaluation of customer transactions etc. The checks envisaged by the regulations that require suspected money laundering transactions and market abuse to be reported are also performed in this context. Turning to the audit of processes and central functions by the Audit team, a series of processes and sub-processes were analyzed at Group level during 2008. This work involved Lending, Finance and ICT, Governance and Support, and operational processes (e.g. the management of savings books, certificates of deposit, credit and/or debit cards). The complaints received were treated as usual in accordance with the “Rules for the management of complaints”, which call for an in-depth analysis of each case.. Consistent with these rules, complaints were drawn to the attention of the Complaints Committee, which met 13 times during 2008. Adequate provisions have been made in relation to the contingencies associated with the complaints, as discussed in the related section of the explanatory notes. Group banks received a total of 2,012 complaints during 2008 (1,428 BPVi, 297 Cariprato, 286 Banca Nuova, and 1 Farbanca), of which 1,587 (78.9%) related to ordinary banking activities and 425 (21.1%) to investment services. About 40% of the complaints relating to ordinary banking activities related to requests for reimbursement due to cloning, theft or loss of debit cards. The Group's banks are not directly responsible for these losses incurred by customers. In certain cases, reimbursements are "advanced" if the related insurance indemnities have not yet been paid out. - 73 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Compliance Function As described earlier, the Compliance function performs second-level control activities for the purpose, envisaged in the regulations (Supervisory Instructions no. 688006 dated 10 July 2007 entitled "The compliance function"), of preventing and managing the risk of non-compliance with the regulations, in order to safeguard the good name of the Parent Bank and the Group and the confidence of the public in the propriety of their operations and management. To this end, the function identifies, assesses and manages the risk of regulatory violations, and ensures that internal procedures are consistent with the objective of preventing the violation of laws, external regulations and self-imposed rules (codes of conduct, ethical codes) applicable to BPVi and to the Group. The Compliance function was established by the Board of the Parent Bank on 29 January 2008. The project to activate the function commenced on that date, bearing in mind the criteria of efficiency and proportion with respect to scale and operational complexity, drawing on the synergies between the various functions and eliminating unnecessary duplications. The first part of the year was therefore dedicated to designing the function in terms of its organizational model and structure, resources and methodologies, as well as the identification of possible relations with other business functions and teams. This project also involved the other banks in the BPVi Group, Prestinuova and the asset management companies. During the second part of the year, actions were taken to strengthen and stabilize the function and a series of compliance-related activities were performed. Typical compliance function activities (assessment of the risk of non conformity) essentially comprised making assessments in relation to the "Management of conflicts of interest regarding the governance and obligations of banking personnel and related parties", the management of the depositary bank and the analysis of the proper completion of portfolio management contracts. At Group level, the function verified compliance with internal regulations and that all responsible persons at Group companies were involved in the assessment work, in order to assist the Parent Company by highlighting specifics in relation to applicable regulations, processes, procedures, functions and internal regulations. Risk Management This section of the report provides significant information about the activities/results of the Group during 2008 with regard to the management of typical banking and financial risks, with special reference to the risk management function. Further details and quantitative information is - 74 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 provided in “Part E" of the explanatory notes entitled “Information about risks and the related hedging policies”. The purpose of the risk management function is to measure and check risk (credit, market, rate, liquidity and operational) on behalf of the Parent Bank and the Group, supporting the delegated functions in determining parameters and methods for the definition of objectives, as well as in the assessment of risk/return and other results. This mission involves: − the definition and development of models and tools for the measurement and control of risk at Group level, as well as the systematic and ongoing verification of the adequacy of the risk management models and tools used, while also monitoring changes in the regulatory guidelines that influence risk management activities, including reference to the matters involved in applying Basel II. − verification that the risk profiles of the Group's banks and companies comply with the limits established by the respective Boards of Directors. In particular, with reference to credit risk, the risk management function develops rating and scoring models, and takes part in the definition at Group level of methodologies for estimating the general and specific provisions needed with reference to the related components of risk. More generally, the function also provides support for the definition of measurement methodologies for accounting purposes. Additionally, a dedicated organizational unit monitors changes in the risk profile of the loans portfolio at a consolidated level and for each Group bank. With regard to market risks, the main activities of the risk management function are to propose, together with the finance function, a system of VaR and operational limits that are consistent with the propensity to accept risk expressed by the Board. The function also monitors compliance with these limits, validates and documents the sources of and the processes for gathering market data, and determines and validates the methodologies and criteria adopted for pricing the financial instruments used by various entities within the Group. In relation to rate and liquidity risks, the risk management function develops strategic ALM models and tools, and produces daily operational maturity ladders and monthly structural maturity ladders, while also analyzing, maintaining and developing the reports that are generated. The function guarantees coordination with the authorized functions within other Group banks and companies. Lastly, with regard to operational risk, the risk management function develops and maintains a system for the identification of operational risks, with particular reference to the process of selfassessment, and determines how to collect data on the operational losses incurred at Group level. - 75 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Risk profile of the BPVi Group Consistent with the self-assessment of capital adequacy and changes in the operating environment, the Board of the Parent Bank determines the Group's propensity to accept risk each year as part of the strategic planning and budgeting process. The BPVi Group's propensity to accept risk was determined in terms of both a target level of capitalization for the Group, by fixing minimum levels for both the Tier one ratio and the Total capital ratio, and a target external rating, by defining an objective for the outlook rating attributed to the Parent and the Group by the rating agencies. With regard to the first and most significant aspect, the level of capitalization, the BPVi Group took account of the changing macroeconomic and sector conditions when approving the 2009 budget, requiring the Tier one ratio and the Total capital ratio to remain consistently above 6.5% and 10.5% respectively. This is higher than the minimums specified by the Supervisory Authorities. In terms of the target rating, the ongoing objective is to maintain the current short, medium and long-term ratings expressed by the rating agencies. Credit risk The BPVi Group has defined credit risk as the risk of loss due to an unexpected deterioration in the creditworthiness of a borrower, whether following contractual non-performance or otherwise. Counterparty risk is included in this context, being the risk that the counterparty to a transaction involving specified financial instruments will default prior to settlement, as is concentration risk, being the risk deriving from a concentration of exposures in the portfolio of loans to counterparties or groups of counterparties operating in the same economic sector, industry or geographical area. In order to support the management of credit risk, the BPVi Group has implemented an internal rating system that has been integrated with its business processes and assists with the assessment of creditworthiness. The internal rating represents a summary assessment, for the coming year, of the credit quality of the customer expressed as a probability that the counterparty may become insolvent. This assessment is expressed on an internal scale of 11 rating classes. A probability of default is associated with each rating class. The rating classes are ordered as a function of credit risk: moving from a lower risk class to a higher risk class means an increase in the probability of default by the debtor. The BPVi Group has decided to develop internal rating models that primarily cover the types of counterparts with which it usually works and to which it is most exposed: retail (private customers and small businesses), small corporate (sales between 2.5 and 50 million euro) and mid corporate (sales between 50 and 200 million euro). The new models for the various segments were completed and put into practice during 2008. The rating system for the corporate segment, used on an experimental basis by the Parent Bank's Loan Lab, has been subjected to a - 76 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 planned revision with reference to the customer database and qualitative information, resulting in improved performance. Work has also been completed on the new internal rating model for the retail segment (private customers and small businesses). Both models have been tested by analysts at the Parent Bank and, with regard to the corporate segment, at Banca Nuova and Cariprato. This testing provided comforting results in terms of the consistency of the output from the models with the assessments made by the experts. Accordingly, the models became operational from the end of April 2008 throughout the Parent Bank's commercial network, and from the beginning of June at Banca Nuova and Cariprato. Companies with sales of more than 200 million euro are currently excluded. Implementation of the model for this segment, based largely on actual experience, is now at an advanced stage at various functions within the Parent Bank. Routine monitoring is based on the performance scoring system used by the three banks within the Group. This is known as SGR (meaning risk management system) and is used to check on the performance of lending relationships. This tools assigns a monthly score to loan positions in excess of 200 euro outstanding with private customers and businesses, and automatically proposes a classification of customers into three classes of increasing risk: “performing”, “ under observation” and “high risk”. In addition to this, the system considers the relations between customers, tracks discussions between account managers and the control bodies, and manages the entire process of classification, authorization and verification of the related powers. Backtesting and monitoring of the model has identified that the environmental rating system has a certain predictive ability, considering the defaults observed over a period of one year. The system is now undergoing profound revision in order to make the tool more effective and timely in the identification of anomalous events, and to integrate it with the new internal rating models. Without altering the current SGR tool and thus protecting the network from operational problems, the new system for the identification of anomalies has already been fully programmed and, following a test phase, will become operational during the first half of 2009. In support of credit management activities, "Credit Policies" also came into force within the Parent Bank's network in October 2008. These govern how the Parent Bank intends to accept credit risk in relation to its customers and cover both granting/renewal and the credit management phase. The purpose of the policies is to facilitate the balanced growth of lending to lower risk customers and limit lending to customers that are less creditworthy. In particular, four different credit policies have been identified: development, operations and protection, rebalancing and withdrawal. The assessment is made by the authorized functions, while the system automatically establishes, based on internal rating and environmental score, the powers of the network authorization committees based on the level of risk (lower powers in the case of high risk and greater powers in relation to more creditworthy customers). - 77 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 See the section on credit risk in "Parte E" of the explanatory notes for more details about the above and other quantitative information. Market risk The BPVi Group has defined market risk as the risk of adverse changes in the value of its exposure to financial instruments included in the trading portfolio for supervisory purposes, due to unfavourable changes in risk factors (interest rate, exchange rate, market prices, credit spread, commodity prices) and their volatility. For some time now, the BPVi Group has quantified market risk and, as a consequence, set operating limits by using a Value-at-Risk model derived from historical simulation. In short, VaR is a statistic measure that indicates the maximum potential loss on an investment in a given period of time. The current process for determining VaR involves estimating the portfolio risk, with a time interval of one day and a 99% confidence interval, with reference to historical market changes. A quantitative analysis relating to 2008 is presented in “Part E” of the explanatory notes. Since this is an estimate, the above internal system for the measurement of risk is subjected to backtesting in order to assess the forecasting efficiency of the VaR results. This involves comparing the loss estimated by the model with the profit & loss effect of measuring the positions using actual market data. In addition, a stress test is performed to assess the ability, in terms of capital availability, to absorb the effects of significant market shocks. This involves re measuring the portfolio using extremely adverse risk factors, as well as remeasuring it using historical market crash scenarios (e.g. the terrorist attack on 11 September 2001, the failure of Lehman Brothers etc.). The stress test therefore complements the VaR and measures the potential vulnerability to exceptional, but nevertheless plausible events. Compliance with the limits set for VaR during the budgeting process should cap, within the established confidence interval, the maximum daily loss. An individual unit may comply with the established limits on daily VaR and report losses over a period of days that fall within these limits; however, the sum of the losses accumulated over a given period of time may still be deemed excessive. This risk is tackled by associating indicators with the daily VaR limits designed to monitor any losses arising over longer periods (Stop Loss). This represent the maximum allowed loss that can be accumulated over a given period of time (one month and the entire year), at a given level of authorization, without the need to take specific action. Lastly, for completeness, additional operational limits have been defined in terms of sensitivity, delta, vega, concentration and credit risk. The risk management function is responsible for the quantification and control of the VaR limits, while the Financial Control function within the Finance Division is responsible for the daily checking of operational and stop-loss limits. - 78 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 During the year, the risk management function carried out the routine monitoring of the VaR limits that were, as usual, revised at the time of preparing the budget. This work was performed for both the Parent Bank and BPV Finance using the system based on the Murex VaR model. The Group has in fact migrated to a single system (Murex) for the calculation of risk, with a view to obtaining a consistent view of the underlying risk factors from the application of consistent methodology. This decision has a double advantage. The same position keeping system can be used for both the measurement and management of risk, while obtaining significant operational synergies with such activities as backtesting and stress testing.. In addition, operational risks have also been reduced as a result of no longer having to replicate in an external system the positions and deals contained in the Group's official system. Interest-rate risk Interest-rate risk may be defined as the current and prospective risk of volatility affecting profits or equity due to adverse changes in interest rates. Interest-rate risk is associated with asset and liability positions within the banking portfolio and mainly derives from the transformation of maturities. In particular, it is generated by the mismatch between interest-earning assets and interest-bearing liabilities in terms of volume, maturity and rate. The Group's exposure to the change in the interest-rate curve is monitored each month using ALMPro, an asset and liability management tool, which measures in "static" conditions the effect on the financial margin and equity of a change in interest rates. Operational and strategic decisions regarding the banking book by the Finance and ALMS Committee are designed to minimize the volatility in net interest income expected in the financial year (12 months) and so minimize the volatility in total equity value when interest rates change. The project to revise the methodologies adopted for the measurement of financial risk was completed at the end of 2007. With regard to interest-rate risk, the decision was taken to migrate from the previous platform to the ALMPro System from Prometeia, a sector leader, with a view to adopting a tool with more structured input processes that allows for the implementation of a dynamic model so that more realistic simulations can be made using diverse scenarios. The BPVI Group's exposure to interest-rate risk has been reduced significantly following completion of the project work, the introduction of a new internal model for demand positions with customers and the activation of hedge accounting tools and processes. These last were approved by the Parent Bank's Board on 3 June 2008 and used for the first time in July 2008 in order to hedge the Bank's long-term fixed rate loans. The Parent Bank's Board is ultimately responsible for the management of interest-rate risk, as assisted by the Finance and ALM Committee and the business functions responsible for the strategic and operational management of such risk, both at Group level and at all companies - 79 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 within the Group. The Parent Bank's Board approves the strategic guidelines and operational limits proposed by the Finance and ALM Committee, and is periodically informed about changes in the exposure to interest-rate risk and the way it is managed. The risk management function inputs a complex and continuous flow of data into the Asset & Liability Management system, and is also responsible for reporting and the monitoring of operational limits. Lastly, the Finance Division is directly responsible for the operational management of interest-rate risk. In order to mitigate its exposure to interest-rate risk, the Group arranges specific hedges for bonds issued at fixed or structured rates, in order to reduce the duration of the liabilities and fix the cost of structured issues. The hedge accounting tools and processes needed for the specific hedge of clusters of similar fixed-rate loans were defined during the first half of 2008. The hedges arranged during the second half of 2008 covered loans that mature after more than 10 years, which do not benefit from the natural hedge generated by the inelastic core component of demand deposits from customers. Further details and quantitative information are provided in the section on credit risk in “Part E” of the explanatory notes. Liquidity risk The BPVI Group has defined Liquidity as the risk of being unable to meet payment obligations caused by inability to obtain funding (funding liquidity risk) and/or the presence of restrictions on the ability to sell assets (market liquidity risk). This risk can also take the form of a loss relative to fair value deriving from a forced sale of assets or, more generally, of a loss in terms of reputation or business opportunities. Funding liquidity risk is incurred in banking activities when institutional counterparties withdraw their usual funding, or request a significantly higher return than in normal circumstances. Market liquidity risk on the other hand relates to the risk that the Group may be unable to sell an asset, except at a capital loss, due to the illiquid nature of the market and/or due to the timing required for the transaction. The exposure of the financial system to liquidity risk and the consequent, sometimes dramatic impact that this risk may have on banking activity emerged with unexpected intensity during 2008. Given this experience, liquidity risk has been classified among the killer risks, being those that have a low probability of arising but which may have major consequences for the operations of the intermediary. During the past year, the financial crisis that began in the US sub-prime mortgage market during 2007 generated, in fact, a widespread and dangerous international crisis of confidence among financial intermediaries. This essentially blocked the functioning of the interbank market, causing serious funding difficulties for financial intermediaries. This crisis of - 80 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 confidence then transformed into a dramatic liquidity crisis which forced the international banking system to rapidly recapitalize and restrict the criteria for the granting of loans. Given events of this gravity, governments and central banks reacted with massive and, for the first time, coordinated action designed to re-establish confidence in the markets, ensure the continuity of lending to financial institutions and to the economy, and extend and strengthen the guarantees for depositors. The effect of the various actions taken has been to reduce market rates to particularly low levels, even if the differential between the rates for unsecured loans(Euribor) and those for secured loans (Eurepo) highlights the ongoing high level of risk in the interbank market. In this context, the BPVi Group reacted promptly via a careful and diversified funding policy, with a progressive move towards longer maturities for its interbank funding while avoiding significant exposures in the very short term. In order to contain market liquidity risk, steps were also taken to sell the less immediately liquid investments in the trading portfolio. In addition, a new securitization of residential mortgages was arranged in November 2008, as described in the section on activities of strategic importance, mainly to increase the quantity of instruments available as collateral for intraday advances. This securitization has enabled the Group to fund lending at relatively competitive rates at a time of liquidity stress. The arrangement of funding repurchase agreements with the ECB and direct customers has broadened the sources of finance with respect to the interbank market, especially considering the recent issues of liquidity by the Central Bank via an unlimited volume of fixed-rate (TUR) repo transactions. With regard to the way liquidity risk is managed, the BPVi Group approved a policy in October 2008 that describes the methodologies for the measurement of risk, the roles and responsibilities of the committees and business functions involved, and the related management reports. The guiding principles underlying the model for the governance of liquidity risk are: - liquidity is managed on a centralized basis by the Parent Bank; - the Parent Bank's Board is responsible for preparing guidelines for the management of liquidity and the related risk, and delegates the task of defining strategic guidelines and the related operational management to the operations committee and the authorized business functions. In particular, short-term liquidity (less than 12 months) is managed using the operational maturity ladder, which determines the mismatch between expected cash inflows and outflows in each time period. The accumulated mismatch is used to calculate the net financing requirement / surplus over the various time horizons considered. Medium/long-term liquidity is managed, on the other hand, using the structural maturity ladder which evaluates the equilibrium between assets and liabilities, not only in terms of the related cash flows, but also and above all with reference to the related balance sheet ratios. The objective is to maintain a sufficiently balanced - 81 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 profile of structural liquidity, placing restrictions on the possibility of financing medium/long-term assets with liabilities whose duration is not consistent. The operational management of liquidity risk is entrusted to a dedicated function within the Finance Division, whose objective is to maintain the best balance between the medium-term maturities of loans and short-term funding, taking care to diversify it by counterparty and maturity arranged over the counter and in the interbank deposits market. In addition to the usual banking treasury activities (daily monitoring of the Group's liquidity and optimization of its short-term management), any medium and long-term imbalances are managed using appropriate funding policies established by the Finance and ALM Committee. Operational risks Operational risk is defined as the risk of losses deriving from inadequate or dysfunctional procedures, human resources or internal systems, or from external events. This category includes losses deriving from fraud, human error, the interruption of operations, the nonavailability of systems, contractual non-performance and natural catastrophes. Operational risk also includes legal risk, but excludes strategic and reputation risk. Back in 2006, the Parent Bank launched the “ORM” (Operational Risk Management) project as part of work to adopt the Basel II requirements. The objective of this project was to define an integrated framework for the measurement and management of operational risks, with a view to working gradually towards the requirements for adoption of the standardized method. During 2007, work on this project resulted in completion of the following phases: “Classification and Riskmapping Models”, “Policy and Governance in the Operational Risk Management process” and “Self Risk Assessment”. The “Operational Risks Manual – Loss Date Collection” was also issued. During 2008, the work performed for the Parent Company, was repeated at a local level for Banca Nuova and Cassa di Risparmio di Prato, in order to enable operational risks to be managed at Group level. This work was completed in June 2008 with the adoption by the two subsidiaries of the “Operating Risks Manual – Loss Date Collection”, while the process of extending risk self-assessment activities to the subsidiaries is still in progress. With regard to the monitoring of operational risks, the Parent Bank was a founding member in 2002 of DIPO, the interbank consortium promoted by ABI that maintains an Italian database of operational losses. As a consequence, the Group gathers regular information about its operational losses. The reporting of such losses continued during the year, benefiting in terms of completeness of the information gathered, from the improved organization of the process following issue of the manual. Commencing from the June 2008 reporting date, Banca Nuova and Cariprato gather information in the same way as the Parent Bank following the above extension of activities and adoption of the related manual. With regard to the way operating risks are - 82 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 managed, the internal audit function carries out remote and on-site checks of the distribution network to verify the consistency of their behavior with corporate standards (in essence: proper application of the regulations and proper performance of line controls). Quantitative information about the operational losses identified for DIPO purposes is presented in “Part E – Operating Risks” of the explanatory notes. Information about the exposure to high-risk financial products (pursuant to the recommendations on transparency issued by the Financial Stability Forum - FSF) The turbulence in the international financial markets from August 2007, caused by the increasing number of insolvencies linked to US sub-prime mortgages, resulted in a general distrust by operators of a vast range of structured credit products. This meant that the markets for these products became highly illiquid and credit spreads widened. Market confidence was further eroded by the inadequate information provided by certain financial intermediaries, which did not always provide sufficient information about the nature of their on and off balance sheet exposures to those instruments and the related level of risk. With a view to encouraging the gradual return to normal market conditions, the report of the Financial Stability Forum (FSF) issued on 7 April 2008 called on financial institutions to provide broad and detailed information about their exposures to certain instruments deemed by the market to be high risk. The report also called for information about the risks accepted by trading, whether directly or via vehicle companies or other non-consolidated entities, in such structured credit products as Collateralized Debt Obligations (CDO), residential mortgage-backed securities (RMBS), commercial mortgage-backed securities (CMBS), other special-purpose entities (SPE) and leveraged finance. Considering these issues, Bank of Italy communication no. 671589 dated 18 June 2008, entitled “instructions about market information”, invited banks to comply with the FSF's transparency recommendations on a complete and timely basis. Consistent with this invitation from the Supervisory Authorities, the following disclosure are provided about the Group's exposure to the above financial products. - 83 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Exposure to structured credit products deriving from securitization transactions originated by the Group. Exposure to special-purpose entities (SPE) Between 2000 and 2008, the BPVi Group has arranged seven securitizations of its performing portfolio of mortgages:Berica MBS Srl, Berica 2 MBS Srl, Berica 3 MBS Srl, Berica Residential MBS 1 Srl, Berica 5 Residential MBS Srl, Berica 6 Residential MBS Srl and Berica 7 Residential MBS Srl. In addition, prior to joining the BPVi Group, Cassa di Risparmio di Prato had securitized performing mortgages under the name of “Siena Mortgages 02-3 Srl”. All the above securitizations were carried out pursuant to Law 130/1999 via the formation of a special-purpose entity (SPE) to which the securitized assets were sold without recourse. None of the above SPEs has been consolidated, since the conditions envisaged by IAS 27 and SIC 12 do not apply. Nevertheless, with regard to the securitizations denominated “Berica 5 Residential Mbs”, “Berica 6 Residential Mbs” and “Berica 7 Residential MBS”, arranged subsequent to 1/1/2004, the residual securitized assets and related liabilities have been written back to the balance sheet, and the related asset-backed securities (ABS) held have been eliminated, since the conditions envisaged by IAS 39 for the derecognition of such assets and liabilities were not met because the Group continued to hold the junior tranche of the ABS issued by the vehicle companies. The most recent multioriginator securitization, “Berica 7 Residential MBS Srl”, was arranged on 1 October 2008 via the sale without recourse of performing mortgages by the Parent Bank, Banca Nuova and Cassa di Risparmio di Prato to Berica 7 Residential MBS Srl, the special-purpose entity formed for the transaction. Mortgage loans totaling 1,012.8 million euro were sold. The transaction was completed in November with the issue of ABS totaling 1,005 million euro (senior notes of 930 million euro and junior notes of 75 million euro) which were taken up in full by the originating banks. The purpose of the transaction was to obtain ABS usable as collateral for funding repo transactions with the European Central Bank. At 31 December 2008, the cash exposures to SPEs in relation to securitization arranged by the Group are summarized below: - 84 - Banca Popolare di Vicenza Group Isin code IT0004432222 IT0004013790 IT0003765176 IT0003641005 IT0004013824 IT0003765184 IT0003765200 IT0003641047 IT0003422117 IT0003422141 IT0003247530 IT0003247563 IT0004432230 IT0004013832 IT0003765218 IT0003641054 IT0003422158 IT0003247571 IT0003112254 Description BERICA 7 MBS MBS A (2) BERICA 6 RES MBS A2 (2) BERICA 5 RES MBS A (2) BERICA RES MBS 1 A BERICA 6 RES MBS D (2) BERICA 5 RES MBS B (2) BERICA 5 RES MBS C (2) BERICA RES MBS 1 C BERICA 3 MBS B BERICA 3 MBS C BERICA 2 MBS B BERICA 2 MBS C BERICA 6 RES MBS E (2) BERICA 7 MBS MBS B (2) BERICA 7 MBS MBS B (2) BERICA 6 RES MBS E (2) BERICA 5 RES MBS D (2) BERICA RES MBS 1 D BERICA 3 MBS D BERICA 2 MBS D BERICA MBS D BERICA RES MBS 1 D SIENA MORGAGES 02-3 Report on Operations at 31 December 2008 Rating Rating Rating Classification (1) S&P Moody' s Fitch Tranche Senior Senior Senior Senior Mezzanine Mezzanine Mezzanine Mezzanine Mezzanine Mezzanine Mezzanine Mezzanine Junior Junior Junior Junior Junior Junior Junior Junior Junior Junior Junior AAA AAA AAA AAA B+ A BBB BBB A+ BBB AABBB n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. Total n.a. Aaa*n.a. n.a. B1/*n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. AAA AAA AAA n.a. A BBB BBB A BBB A+ BBB n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. L&R L&R L&R L&R L&R L&R L&R L&R L&R L&R L&R L&R L&R L&R AFS AFS AFS AFS CFV CFV CFV L&R L&R Book value 930,000,000 144,232,047 60,715,556 1,129,641 8,565,000 4,000,000 16,897,000 8,478,281 5,559,984 3,593,176 3,353,321 4,083,919 1,118,725 21,287,538 75,000,000 4,600,000 35,400,000 22,921,951 8,443,409 5,691,848 2,941,797 3,374,762 1,208,883 1,372,596,837 (1) The acronyms included in this column are used to classify the following financial assets: L&R (loans and receivables): Loans and amounts due from customers/banks; AFS (available for sale): financial assets available for sale; CFV (carried at fair value): financial assets measured at fair value; HFT (held for trading): financial assets held for trading. (2) The exposures considered are not reported as assets since the securities concerned have been eliminated from the balance sheet. This is because the residual securitized assets and related liabilities do not qualify for derecognition under IAS 39 and have been written back. The amounts indicated reflect the residual nominal value of the various tranches of ABS held by the Group. The senior tranches subscribed for and/or repurchased by Group banks were used for refinancing purposes with the European Central Bank. At the same date, the "off balance sheet" exposures towards the above SPEs related to the margins available on lines of credit totaling 11.4 million euro, which were granted to the SPEs solely for use under difficult conditions. Exposures as investor to structured credit products deriving from securitizations originated by third parties At 31 December 2008, the Group's exposures to financial products deriving from securitizations originated by third parties are held solely by Banca Nuova and BPV Finance, as described below. - 85 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Exposures held by Banca Nuova S.p.A. The exposures of Banca Nuova, totaling 30.6 million euro, comprise ABS issued in relation to securitizations arranged pursuant to Law 130/1999 by the Palermo Chamber of Commerce and small and medium-sized businesses in Sicily. This subsidiary acted as arranger in the structuring of the transactions and also acts as servicer, calculation agent, cash manager, paying agent and collection account bank. It has no equity interest in the vehicle company. This activity, carried out by a dedicated internal team, is part of Banca Nuova's investment strategy, in view of the particular attention given to the business world in Sicily. Isin code Description Tranche Maturity date Originator Geographical distribution IT0004306640 TURCHESE A senior 31/12/17 C.C.I.A.A. di Palermo Italy IT0004314164 IT0004250483 TURCHESE A 2 BOREALE FIN. CLASSE A senior senior 31/12/18 23/07/12 C.C.I.A.A. di Palermo PMI siciliane Italy Italy IT0003856611 LIBECCIO TV CLASSEA senior 30/12/15 C.C.I.A.A. di Palermo Italy IT0003702211 MEMOSEC CLASSE 1 senior 31/12/14 C.C.I.A.A. di Palermo Italy IT0004314198 TURCHESE 4,75%18 B 2 mezzanine 31/12/18 C.C.I.A.A. di Palermo Italy IT0004306905 TURCHESE 4,75% 17 B mezzanine 31/12/17 C.C.I.A.A. di Palermo Italy Total Type of asset securitized Performing receivables of Palermo Chamber of commerce (annual fees) Performing receivables of Palermo Chamber of commerce (annual fees) Loans Performing receivables of Palermo Chamber of commerce (annual fees) Performing receivables of Palermo Chamber of commerce (annual fees) Performing receivables of Palermo Chamber of commerce (annual fees) Performing receivables of Palermo Chamber of commerce (annual fees) Rating S&P Rating Rating Classification (1) Moody' s Fitch Book value n.a. n.a. n.a. L&R 8,011,478 n.a. n.a. n.a. n.a. n.a. n.a. L&R L&R 8,097,708 7,080,555 n.a. n.a. n.a. L&R 577,013 n.a. n.a. n.a. L&R 258,877 n.a. n.a. n.a. L&R 3,583,236 n.a. n.a. n.a. L&R 2,964,247 30,573,114 (1) The acronyms included in this column are used to classify the following financial assets: L&R (loans and receivables): loans and amounts due from customers/banks. The securities issued by “Boreale”, an SPE, do not have an official rating from specialist agencies given the "limited" size of the transactions. Nevertheless, they are well guaranteed from a credit standpoint since the sources of cash flow are governed by legislation published in the Official Gazette of the Sicily Region. In particular, the Decree of the General Director of the Sicily Region, no. 1646/7S dated 17/07/07, allocates funds from the Sicily Region directly to the vehicle and, therefore, to Banca Nuova. More than half of the senior securities issued by “Boreale” are due for repayment in 2009, together with all the senior securities and an as yet unknown percentage of the mezzanine securities issued by "Turchese", another SPE. Neither of the above SPEs have been consolidated, since the conditions envisaged by IAS 27 and SIC 12 are not met. - 86 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 All the above exposures are reported as "Loans and advances to customers" and are not subject to impairment losses, as defined in IAS 39. Exposures of BPV Finance (International) PLC The exposures of BPV Finance totaling 123.1 million euro relate to a Collateralized Debt Obligation (CDO) and various Asset-Backed Securities (ABS). BPV Finance specializes in the management of multiple investment portfolios, including one entirely dedicated to transactions in ABS deriving from the securitization of residential and commercial mortgages, as well as leasing receivables, loans to small and medium-sized businesses and credit cards. This subsidiary's investment policy is to optimize the medium-term value of the ABS, requiring that they be denominated in euro and have a minimum rating of single A (unless approved otherwise by the Board). The geographical breakdown of the assets underlying these transactions principally encompasses Western Europe and North America. The exposures to structured credit instruments are measured in accordance with the relevant accounting standards. Except for the positions deriving from the Zoo III securitization, which have been written down in full, this portfolio is not subject to the recognition of any further impairment. Although the ABS portfolio held by the company has not been significantly downgraded by the specialist agencies (except for the OXFORD 2005-1 A1 security which Moody's downgraded from Aaa to Baa2 during 2008), its overall fair value at 31 December 2008 is 85.8 million euro, representing a reduction of about 37.3 million euro with respect to its carrying amount. This adverse effect, principally associated with the illiquid nature of these securities in the financial markets, has not been recognised in the income statement since the entire ABS portfolio is classified among Loans and Receivables, consistent with the amendment to IAS 39 published by the IASB on 13 October 2008 and endorsed by the European Commission on 15 October 2008, Regulation EC no. 1004/2008. The portfolio is not subject to impairment losses pursuant to IAS 39. The exposures at 31 December 2008 are analyzed by type below. 1) Exposures to CDOs (Collateralised Debt Obligations) BPV Finance (International) PLC is exposed to the OXFORD 2005-1 A1 (Isin code XS0232966910) CDO with a nominal value of 5,000,000 euro, being the senior tranche of a CDO issued by Oxford Street Finance Ltd, a SPE based in Jersey. This company appears to be owned by the KBC Financial Products Group, which is entitled to the residual value of the vehicle. - 87 - Banca Popolare di Vicenza Group Isin code Description XS0232966910 OXFORD 2005-1 A1 Report on Operations at 31 December 2008 Tranche senior Expected maturity (1) Legal maturity 07/01/16 07/04/44 Originator Rating S&P KBC Bank n.a. Rating Moody' s Rating Fitch Classification Baa2 - n.a. HFT Total (2) Book value 1,942,892 1,942,892 (1) The expected maturity is estimated with reference to the average duration of the underlying portfolios and the latest available information about the incidence of early repayments. (2) The acronyms included in this column are used to classify the following financial assets: HFT (held for trading): financial assets held for trading. The collateral backing the entire CDO (2 billion euro) consists of an exposure to individual corporate securities (57%), to corporate inner tranches (30%) and to a portfolio of ABS securities (13%). This last element amounts to 260 million euro and the concentration of US sub-prime debt at 30 October 2008 is 53.62% (43 individual ABS) according to Moody’s. The percentage of the entire CDO collateral invested in US sub-prime securities is therefore 6.970% (being 53.62% of 13%). Accordingly, the total indirect exposure to BPV Finance to US sub-prime securities at 31 December 2008 is 348,530 euro. The Oxford Street Finance Ltd CDO comprises two parts: the first is a privately-placed senior credit default swap (representing the most senior part of the credit risk), while the second comprises 9 tranches of publicly-placed asset-backed bonds representing the remainder of the credit risk. The publicly-placed notes totaling 382 million euro are analyzed as follows: Tranche Currency A1 A2 B C D E F G H EUR EUR EUR EUR EUR EUR EUR EUR EUR Nominal 87,000,000.00 80,000,000.00 64,000,000.00 43,000,000.00 33,000,000.00 28,000,000.00 17,000,000.00 16,000,000.00 14,000,000.00 Rating Moody' s Baa2 Ba1 Ba3 Caa2 Caa3 Caa3 Caa3 Caa3 Caa3 The percentage invested in corporate represents investments in "individual names", while the corporate inner tranche part represents tranches of sub-portfolios also deriving from a portfolio of "individual names". According to Moody’s, the ABS part comprises: 4.88% Commercial Real Estate, 1.54% credit card, 1.92% IG Corporate CDO, 3.92% SME Corporate CDO, 4.97% ABS CDOs, 5.08% RMBS Mid-Prime, 8.45% RMBS Prime, 15.62% HY Corp CDO totaling 46.38%. - 88 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The sub-prime ABS (totaling 53.62%) are analyzed below by age of origination: − 2007: 21% − 2006: 25% − 2005: 40% − 2004: 11% − 2003: 3% 2) Commercial Mortgage-Backed Securities - CMBS BPV Finance (International) PLC is exposed for a total of 45.0 million euro towards Commercial Mortgage-Backed Securities, as detailed below: Cod Isin XS0230464314 XS0239251092 XS0246905805 XS0261650674 XS0235420725 XS0310524599 FR0010251504 FR0010255141 IT0004070055 XS0301457635 IT0003872774 FR0010247593 XS0220767106 Description Tranche RECR IV A3 MESDG 1 B PARGN 11X CB PARGN 12X C1B PARGN 10X C1B PARGN 15X CB EURO 21 B EURO 21 C PTRMO 2006-1 C IMMEO 2 C FIPF 1 A2 PROUD 1 C FORES 1 B senior senior mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine Expected (1) maturity Legal maturity 20/10/12 25/01/14 15/04/10 15/08/10 15/12/10 15/06/12 15/08/12 15/08/12 31/12/12 15/12/13 10/07/14 18/08/14 12/05/15 20/10/14 25/07/16 15/10/41 15/11/38 15/06/41 15/12/39 15/08/15 15/08/15 31/12/21 15/12/16 10/01/23 18/08/17 12/05/18 Originator NM Rothschild NIBC Bank Paragon Mortgage Ltd Paragon Mortgage Ltd Paragon Mortgage Ltd Paragon Mortgage Ltd Morgan Stanley Bank International Morgan Stanley Bank International Banca Nazionale Lavoro Fondi SGR Morgan Stanley Mtge Serv Fondo Immobiliare Pubblico Funding FCC Proudreed Properties Immofinanz. Geographical distribution United Kingdom Germany United Kingdom United Kingdom United Kingdom United Kingdom France France Italy Germany Italy France Austria Rating S&P Rating Rating Moody' s Fitch AAA AA A A A A AA A AA AA A+ AA AA Aaa n.a. A2 A2 A2 A2 n.a. n.a. n.a. n.a. Aa2 n.a. n.a. Classification n.a. AAA A A A A n.a. n.a. AAAA AAAA AA (2) Book value L&R L&R L&R L&R L&R L&R L&R L&R L&R L&R L&R L&R L&R 4,746,990 3,778,840 3,294,210 5,602,354 2,872,212 3,478,886 1,813,039 2,911,781 3,031,230 2,510,334 5,512,121 2,086,575 3,378,499 Total 45,017,071 (1) The expected maturity is estimated with reference to the average duration of the underlying portfolios and the latest available information about the incidence of early repayments. (2) The acronyms included in this column are used to classify the following financial assets: L&R (loans and receivables): loans and amounts due from customers/banks. All the above exposures are reported as "Loans and advances to customers" and are not subject to impairment losses, as defined in IAS 39. 3) Residential Mortgage-Backed Securities - RMBS BPV Finance (International) PLC is exposed for a total of 23.3 million euro towards Residential Mortgage-Backed Securities, as detailed below: Cod Isin FR0010029231 IT0003683262 XS0274611317 XS0168666013 XS0184563111 ES0337985024 XS0298976621 Description LOGGI 2003-1 A CREDI 3 B EMACP 2006-3 C GRAN 2003-2 2B GRAN 2004-1 2B UCI 17 B GRANM 2007-2 3M2 Tranche Epected (1) maturity Legal maturity senior mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine 24/02/14 20/08/16 25/10/13 21/07/14 22/09/14 17/09/20 18/05/15 24/11/25 20/11/25 25/04/39 20/07/43 20/03/44 17/12/49 17/12/54 Originator Electricite de France, Gas de France ICCREA GMAC RFC NL Northern Rock Plc Northern Rock Plc Union de Creditos Inmobiliarios Northern Rock Plc Total Geographical distribution France Italy Netherlands United Kingdom United Kingdom Spain United Kingdom Rating S&P Rating Moody' s Rating Fitch Classification n.a. A A AA+ AA+ BBB A Aaa A1 n.a. Aa1 Aa2 n.a. A2 AAA n.d. AAAA AAA AA L&R L&R L&R L&R L&R L&R L&R (2) Book value 2,774,296 3,251,122 1,940,004 1,227,968 2,970,530 5,405,819 5,770,473 23,340,212 (1) The expected maturity is estimated with reference to the average duration of the underlying portfolios and the latest available information about the incidence of early repayments. (2) The acronyms included in this column are used to classify the following financial assets: L&R (loans and receivables): loans and amounts due from customers/banks. - 89 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 All the above exposures are reported as "Loans and advances to customers" and are not subject to impairment losses, as defined in IAS 39. 4) ABS with other forms of underlying loans BPV Finance (International) PLC is exposed for a total of 52.8 million euro towards the SPEs of third parties, as detailed below: Cod Isin XS0254042541 ES0337710026 XS0272064337 XS0190180918 XS0143891488 ES0312271010 ES0312284013 XS0253600521 IT0004137433 IT0003940050 IT0003951123 XS0238920655 Description HARVT IV A1B SANTM 3 A3 EIRLES TWO LIMITED 303 EXPLO 2004-1 M CLISL 1X II AYTBT 2006-II B AYTDS 2006-I B RMFE IV-A III AGRI 2006-1 B PHARM 2 B LOCAT 2005-3 B SMILS 05 C Tranche senior senior senior mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine mezzanine Expected Legal maturity (1) maturity 29/07/11 16/10/11 15/05/14 25/03/09 21/09/15 25/02/13 26/11/11 11/09/16 08/03/15 28/04/13 12/12/13 20/01/12 29/07/21 16/10/49 17/05/21 25/09/12 19/03/20 24/02/16 17/11/19 11/09/22 08/12/23 28/01/25 12/12/26 20/01/15 Geographical distribution Originator Mizuho Corporate Bank Banco Santander Winchester Capital Governo Portoghese Allied Irish Bank Ahorro y Titulizacion Ahorro y Titulizacion RMF Group Banca Agrileasing Comifin SpA Locat SpA ABN AMRO Global Spain Global Portugal Global Spain Spain Global Italy Italy Italy Netherlands Type of asset securitized Loans Loans Loans Taxes and social contributions Loans Loans Loans Loans Leases Leases Leases Loans Total Rating S&P AAA AAA AAA AAA AA n.a. BBBA A A A A Rating Rating Classification (2) Moody' s Fitch n.a. Aaa Aaa A1 Aa2 A2 n.a. A2 n.a. A2 A2 A2 AAA AAA n.a. AAA n.d. A+ A/n.d. A n.a. n.a. AA- L&R L&R HFT L&R L&R L&R L&R L&R L&R L&R L&R HFT Book value 2,881,866 12,427,379 4,577,259 6,990,152 3,521,188 4,306,833 3,183,923 3,213,410 3,211,295 3,161,658 3,340,562 2,014,905 52,830,430 (1) The expected maturity is estimated with reference to the average duration of the underlying portfolios and the latest available information about the incidence of early repayments. (2) The acronyms included in this column are used to classify the following financial assets: L&R (loans and receivables): loans and amounts due from customers/banks; HFT (held for trading): financial assets held for trading. None of the above SPEs have been consolidated, since the conditions envisaged by IAS 27 and SIC 12 are not met. All the above exposures are reported as "Loans and advances to customers" and are not subject to impairment losses, as defined in IAS 39. 5) Other exposures to subprime and Alt-A loans In addition to the sub-prime mortgages and/or Alt-A loans described in point 1) above, BPV Finance also has indirect exposure to the US sub-prime sector via its investment in Blackstone Partners Offshore Sterling Fund Ltd. At 31 December 2008 this is not significant (less than 1,000 euro). 6) Leveraged Finance The BPVi Group has no significant exposure to leveraged finance. - 90 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Information about lending Information about lending by the Group is presented below in terms of concentration, geographical distribution and distribution by economic sector, together with a number of risk indicators. Except for the parameters relating to doubtful loans, the data used in this analysis was drawn from the financial statements and the information reported to the Central Risks Database, including cash loans, guarantees and derivatives. Group banks and companies are excluded from the aggregates, which however do include securitized mortgages in order to provide a complete picture of the way the Group's loans portfolio is structured. Concentration of customers The Group's loans portfolio is well spread overall with 255 thousand positions, of which 247 thousand representing just over 93% of the total have facilities of less than 250 thousand euro. The most numerous band with facilities of up to 25 thousand euro represents 51.3% of the total positions at 31 December 2008, just slightly lower than at the end of 2007 (52.0%) The bands from 26 to 250 thousand euro account for 41.9%, while those with greater facilities represent 6.8% of the total, much in line with 2007. Considering the amounts drawn down, the band with facilities up to 25 thousand euro accounts for just 2.7% of total loans granted by the Group (2.8% in 2007), while the bands from 26 to 250 thousand euro account for 34.7% (35.5% in 2007) and those drawing against greater facilities represent 62.6% of the total (61.7% in 2007). In particular, facilities in excess of 5 million euro account for 28.2% of the total loans drawn down. With regard to the Parent Bank, the Board has taken a clear internal position on the control of concentration risk: in addition to having established in the past that facilities in excess of 60 million euro must not exceed 12% of total facilities granted by the Bank, the Board has also defined new thresholds for the monitoring and control of concentration risk in relation to facilities that exceed 5 million euro. This said, in December 2008 the loans granted to individual counterparts, or those belonging to the same economic group, with facilities in excess of 60 million euro represent 10.7% of total facilities granted by the Bank. This is slight more than 10.4% at the end of 2007 but still below the limit of 12%. With regard to the other facilities, the concentration of the 5 to 30 million euro band has fallen from 26.2% at the end of 2007 to 25.7% in December 2008, while that of the 30 to 60 million euro band is essentially unchanged at 10.7%. As at the Parent Bank, Cassa di Risparmio di Prato and Banca Nuova have established limits for individual counterparts and those belonging to the same economic group, although the scale limit for the 12% threshold is 26 million euro at Cariprato and 20 million euro for Banca Nuova. In the first case, at 31 December 2008 the facilities belonging to this band represented 11.4% of the - 91 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 total, which is just below the limit having increased from 10.6% at the end of 2007; with regard to Banca Nuova, on the other hand, utilization is much lower (4.1%), although higher than at the end of 2007 (2.4%). Geographical distribution The geographical distribution of Group lending at 31 December 2008, by province of residence for physical persons and by location of registered office for companies, shows clearly the addition of the branches acquired from the UBI Banca Group which has helped to reduce the concentration of lending in the original home provinces. Distribution by geographic area December 2007 Distribution by geographic area December 2008 Vicenza, 17.6% V icenza, 18.4% Other areas, 38.3% Other areas, 41.0% Milano, 7.7% Milano, 8.2% Treviso, 8.1% Palermo, 4.3% Treviso, 7.0% Prato, 6.2% Prato, 7.8% V erona, 5.0% Udine, 5.2% Palermo, 4.6% Padova, 5.3% V erona, 5.1% Udine, 5.1% Padova, 5.2% In particular, 17.6% of total lending is distributed in the province of Vicenza, down from 18.4% at the end of 2007. The concentration in the province of Treviso has also declined from 8.1% al 7.0%, thus reducing its relative importance from 2nd to 3rd place. Similarly, the weighting of Prato has fallen (from 7.8% to 6.2%, from 3rd to 4th place). Padua and Udine at respectively 5.2% and 5.1% have decline slightly in percentage terms with respect to 2007. Considering the provinces where Banca Nuova is present, Palermo has increased its weighting from 4.3% at the end of 2007 to 4.6% in December 2008, while Trapani is stable at around 1.90%. The province of Milan has grown strongly to 8.2% from 7.7% in December 2007, becoming the Group's second most important province, while Brescia (2.6%) and Bergamo (1.4%) together account for 4% of all Group loans, compared with 0.8% at the end of 2007. - 92 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Distribution by economic sector Distribution by business sector December 2008 Non Distribution by business sector December 2007 Non f inancial companies, 55.6% f inancial companies, 59.8% Households , 31.1% Other sectors, 0.6% Individual companies, 6.4% Other sectors, 0.7% Individual companies, 6.7% Finance companies, 6.3% Households , 30.2% Finance companies, 2.6% Analysis of the distribution of the loans portfolio by economic sector highlights, at Group level, a marked increase in "Non-financial companies" from 55.6% at the end of 2007 to 59.8% in December 2008. By contrast, there has been a notable reduction in the weighting of loans to "Financial companies" (from 6.3% to 2.6%). "Households" absorbed 31.1% of total lending in December 2007, but this weighting is now 0.9 percentage points lower due to the slowdown in demand for residential mortgages. “Personal businesses” now represent 6.7% of total lending, up over the year by 0.3 percentage points. Analyzing the loans to non-financial companies and personal businesses, which together represent 66.5% of the total loans portfolio, the Group is found to be mainly present in 6 segments: “Other services for sale” represent 21.6% of total lending, Commerce 11.6%, Construction 6.6%, Engineering (total of “Metal products” and “Agricultural and industrial machinery”) 4.5%, “Textiles, leather and footwear, clothing” (which includes tanning and, in particular, the districts of Prato and Alto Vicentino) 3.8%, and “Other industrial products” (including gold and furniture) 2.6%. Risk indicators At 31 December 2008, consolidated gross impaired loans (including non-performing, watch list, past due, over drawn and restructured) amount to 1,285 million euro, up by 224 million euro (+21.1% since 31 December 2007). This rise in impaired loans reflects an increase in nonperforming loans (+110 million euro, or +19.4% since the end of 2007), watchlist loans (+94 million euro, +26.1%) due to a more restrictive definition of objective watchlist loans established by the Bank of Italy, and past due loans (+34 million, +36.4%). Despite this increase, the quality of the Group's loans portfolio expressed as the ratio of doubtful loans to total lending has - 93 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 deteriorated only moderately since the end of 2007: the ratio of gross impaired loans to gross lending has risen from 4.98% at the end of 2007 to 5.52% at December 2008, while the ratio of non-performing loans to gross lending has increased from 2.67% to 2.92%. This increase should be assessed in the light of the slowdown in the growth of lending during 2008. Changes in the risk relating to performing loans are monitored using the Risk Management System (SGR). This has been operational for more than three years and uses a system of counterpart scoring that classifies customers is decreasing order of credit quality. The calculations are based on trend indicators and information received from the IT systems of Group banks that might be relevant to a change in the level of risk associated with the counterpart. In particular, the SGR system classifies performing positions with anomalous trends into two categories: “under observation” or “high risk”. At Group level, the loans classified as "under observation" as a percentage of the total loans portfolio has risen from 2.8% at the end of 2007 to 3.3% in December 2008, while "high risk" loans have increased from 1.3% to 1.7%. With reference to the most significant economic sectors in terms of total Group lending, the highest risk sectors (lowest percentage of "performing" loans) are “Textiles, leather and footwear, clothing” (performing at 78.3%), “Other industrial products” (79.6%) and Construction (85.5%). The principal sectors with the lowest level of risk, on the other hand, include "Agricultural and industrial machinery" (93.4%), “Other services for sale” (92.3%) and "Commerce" (89.9%). - 94 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 CORPORATE SOCIAL RESPONSABILITY AND IMAGE This chapter will describe projects supported and actions adopted by the Parent Bank for the benefit of all its stakeholders. The purpose is to confirm our Bank's firm desire to be an active and responsible part of the social and environmental context in which it operates, knowing that contributing to the economic and social progress of its local area and residents is part of the essence of co-operative banking with its central values and principles of mutualism and solidarity. Annual report on the mutualistic nature of the co-operative pursuant to art. 2545 of the Italian Civil Code When co-ordinating the provisions of the Italian Civil Code with the special rules for co-operative banks contained in articles 29 et seq of the Consolidated Law on Banking and Lending, the legislator has restated that «popolare» banks belong to the co-operative category and has recognized the specific nature of their mutualistic purpose, stating that the associated principles adopted must be suitably disclosed in the present report. The mutualistic purpose, especially in a co-operative bank, is pursued not only in the typical forms of "internal" mutuality, but also those of "external" mutuality relating to the community and social context in which the bank itself operates and which is increasingly important in terms of corporate social responsibility. In the case of Banca Popolare di Vicenza, its mutualistic purpose involves: − providing members with banking services at times under preferential conditions; − taking actions in favour of the local area, households and businesses aimed at enhancing the local economy for the specific benefit of the community as a whole; − allocating funds to projects of social benefit, charities, welfare and cultural initiatives with benefits for the community and local area in which the Bank directly operates. Banking services for Members An effective mutualistic relationship with its Members also involves the specific offer of financial services relating to the principal products and services, starting with current accounts. - 95 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The main product for Members is called the “Socio Più” (Members Plus) account, a complete package offered by Banca Popolare di Vicenza for the personal and family needs of its Members under absolutely preferential conditions. The package includes some of its more exclusive services free of charge, such as the Oro Socio Più (Gold Members Plus) credit card and the international debit card which now boasts microchip security and functionality, the securities deposit service, the safety deposit box, discounts on mortgage and loan arrangement fees, access to the latest multi-channel banking services and the prestigious fur coats custody service. Members also enjoy exclusive insurance coverage: the Lost Baggage policy, which covers all material damage to the personal effects and baggage of Members and their family as a result of theft, robbery, fire and other accidents, the Member-Customer Accidents policy which insures against occupational and non-occupational accidents resulting in death or permanent disability and the Medical policy which offers a daily reimbursement for hospital stays resulting from accidents or major surgery plus a specialist information and booking service. Members who opt for the "Socio Più" account are entitled to access a series of non-banking services, some of which provided through “Carta SemprePiù”, the prestigious service card provided free of charge which offers a series of discounts and benefits on exclusive goods and services supported by a freephone service and special website. Members are also entitled to free guided tours of Palazzo Thiene (the bank's historic headquarters) and its rich art collection and are constantly kept abreast of what is going on in the Bank through free subscription to the "BPVI Oggi" magazine sent to them at home. Member admission criteria and management of member relationships The close relationship between the Bank and its Members is one of the hallmarks of the cooperative banking model, featuring the presence of a large number of Members each with one vote and prevention of the formation of controlling majorities. The close relationship between the Bank and its Members is evident from the very moment of a new member's admission, which is governed by art. 8 et seq of the articles of association. Applications for admission to membership are examined, before presentation to the Board of Directors, by a special Members Committee, set up under a board resolution adopted on 23 February 1999, which has the task of evaluating whether such applications satisfy the requirements contained in the acceptance clause in the articles of association and comply with the co-operative spirit. In particular, the Members Committee checks that existing or new members seeking the allocation of new shares are not acting for purely speculative ends, but have demonstrated their loyalty and attachment to the Bank over time; in this way, the committee puts forward only those applications that best respond to the nature and goals of co-operative banking. - 96 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 An intense mutualistic relationship with Members is also reflected in constant, effective communications. Among the tools adopted are the publication of the annual Social Report, which looks in detail at the relationship between the Bank and its stakeholders, with particular reference to internal stakeholders such as Members, and the letter sent at least twice a year in which the Bank's management provides information on the Bank's results and performance, in compliance with the principle of providing the market with the same information. Information on the shareholding structure of Banca Popolare di Vicenza Banca Popolare di Vicenza had 53,329 Members at the end of 2008 (+1.6% compared with the end of 2007), plus 3,425 simple stockholders without voting rights, for a total of 56,754. Our Bank's commercial development has been put on a more solid footing thanks to the entry of new Members, especially in the recent, new areas of operation in Bergamo and Brescia, while membership in our traditional areas has continued to rise steadily. The analysis of members' composition reveals one of the typical hallmarks of the co-operative model, namely a large number of Members, almost entirely comprising natural persons (99.0%) with a small representation of companies, entities and institutions (1.0%). Shareholders composition Men Women Companies, administrative body, institution Total 2008 Comp. % 2007 Change Change % 33,616 22,565 573 59.2% 39.8% 1.0% 33,136 22,441 528 480 124 45 1.4% 0.6% 8.5% 56,754 100.0% 56,105 649 1.2% Another feature which also reflects the primarily mutualistic character of BPVi is the huge number of private individuals and personal businesses who are both customers and Members of an entity that since its origin has sought to act “…so that the working classes, small businesses, retailers and shopkeepers” can “easily access credit born of the fruitful and liberal principle of providence and mutuality”. In fact, around 97.5% of all the Members are individuals falling into the category of consumer households, followed by 1.5% who belong to the personal businesses category. The rest of the shares are held by companies, religious institutes, banks, financial institutions, insurance companies and public entities. - 97 - Banca Popolare di Vicenza Group Shareholders composition by business sector Households Individual companies Companies Religious institutions Banks, insurances, etc. Administrative body Total Report on Operations at 31 December 2008 2008 Comp. % 2007 Change Change % 55,341 861 453 41 50 8 97.5% 1.5% 0.8% 0.1% 0.1% 0.0% 54,758 840 420 36 46 5 583 21 33 5 4 3 1.1% 2.5% 7.9% 13.9% 8.7% 60.0% 56,754 100.0% 56,105 649 1.2% More than 62% of the stockholders have been Members of the Bank for over 10 years. This figure reflects the long-term, non-speculative nature of investing in BPVi and the close fiduciary relationship that has always bound the Bank to its Members. Shareholders composition by ageing of the relationship 2008 Less than 5 years Between 6 and 10 years More than 10 years Total Change % 21,313 16,105 19,336 37.6% 28.4% 34.1% 56,754 100.0% In fact, the expectations of these Members are many and complex, being not only investors but also customers, employees of the Bank and many players from the traditional areas of operation, whose objective is not based on mere short-term economic “return” on the investment but above all aimed at ensuring lasting, balanced development for the Bank itself, in harmony with the local social and economic environment, thereby creating the necessary conditions for uninterrupted pursuit of the corporate mission. The Bank's ties with its local area are even more evident from the geographical breakdown of Members, which confirms its deep roots in its traditional regions: over 80% of Members reside in the Veneto region and around 14% in Friuli Venezia Giulia. The proportion in Lombardy has increased because of the admission of new Members presented by the branches acquired from the UBI Banca Group in the provinces of Brescia and Bergamo. - 98 - Banca Popolare di Vicenza Group Shareholders distribution by geographical area Veneto Vicenza Treviso Padova Verona Venezia Belluno Rovigo Friuli V. G. Udine Pordenone Gorizia Trieste Lombardia Emilia Rom. Sicilia Lazio Other italian area Abroad Total Report on Operations at 31 December 2008 2008 2007 Comp. % N. N. Change % 45,774 28,085 8,122 4,058 3,049 1,619 732 109 7,900 6,307 1,158 214 221 1,445 380 246 227 665 117 80.7% 49.5% 14.3% 7.2% 5.4% 2.9% 1.3% 0.2% 13.9% 11.1% 2.0% 0.4% 0.4% 2.5% 0.7% 0.4% 0.4% 1.2% 0.2% 45,680 28,216 8,052 4,028 2,995 1,579 734 76 7,941 6,385 1,112 218 226 971 375 216 207 599 116 0.2% -0.5% 0.9% 0.7% 1.8% 2.5% -0.3% 43.4% -0.5% -1.2% 4.1% -1.8% -2.2% 48.8% 1.3% 13.9% 9.7% 11.0% 0.9% 56,754 100.0% 56,105 1.2% Banca Popolare di Vicenza and the community The mission of "external" mutuality harmoniously complements that of "internal" mutuality and involves numerous actions by the Bank in favour of the local area and the local community. In fact, as required by art. 53 of the Parent Bank's articles of association, BPVi distributed a total of 1,869,311 euro in 2008 from the sum approved by the Members' Meeting for charitable works, welfare, culture and projects of social benefit. The sums donated to projects of social benefit were basically the same as in 2007 and involved 965 individual donations (+2.7% relative to 2007), of which 38.7% in the sector of culture and safeguarding of artistic heritage, 19.7% in the sector of health and welfare, 14.4% for research, studies and education, 13.4% to voluntary entities and associations involved in social and cultural aggregation and in support of the underprivileged (which received 40.3% of total donations in this category), 4.9% for sport and youth associations, and the remaining 8.9% to other minor causes. - 99 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Donations in support of art and culture included: − a contribution to the Fondazione Teatro Comunale Città di Vicenza (Vicenza's Municipal Theatre), of whom the Parent Bank is a founding member, in support of the programme of activities in 2008; − support for the Bertoliana Civic Library in Vicenza for the celebration of its 300th anniversary and the publication of a book on the history of this institution; − a contribution to the Cathedral in Castelfranco Veneto for restoring the eighteenth century wooden choir stalls flanking the high altar; − support for making a copy of the crown of the statue of the Monte Berico Madonna, stolen at the end of 2008; Donations in support of studies, education and research included: − a major three-year contribution to the Vicenza University Campus, particularly in support of the degree course in Business Economics and Administration; − a contribution in support of the Centro Universitario di Organizzazione Aziendale (Corporate Organization University Centre) in Altavilla Vicentina, traditionally backed by BPVi, for the establishment of a scholarship to attend the Masters course in Banking and Finance; − a contribution to the Centro Internazionale di Studi di Architettura Andrea Palladio (Andrea Palladio International Centre for Architectural Studies), in support of the traditional course on Palladian architecture for young Italian and foreign student; − support to the University of Venice for the annual seminar on banking contracts; Donations in the field of medical care and welfare were made to: − the Vicenza Green Cross to buy an ambulance; − the S.O.S. Village in Vicenza to buy a property to house children from difficult family backgrounds; − the Padua section of the Italian Multiple Schlerosis Association to buy a specially equipped vehicle for transporting the disabled. Still in the area of medical care and welfare, of particular relevance was the renewed contribution to medical facilities operating in the Vicenza area and in Italy's North East. The "Progetto Sanità 2008" (Health Project 2008), to which a total of 250,000 euro was allocated, included the following principal donations: − donation of equipment to the Urological Unit at Vicenza Hospital (for treating prostatic adenoma), to the Spinal Unit at Vicenza Hospital (for rehabilitating patients with medullar injury) and to the Pro Senectute Association in Vicenza (for the experimental treatment of Alzheimer's disease); − scholarships for specialization and medical research in the Pediatric Surgery Unit and Plastic Surgery Unit at Vicenza Hospital, for Vicenza's Friends of the Kidney Association - 100 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 (for the doctor working in the Nephrology Unit at Vicenza Hospital) and for the Foundation for Advanced Biomedical Research in Padua. Donations in the field of sport included: − renewed support for the mini-marathon in Udine, now part of the sporting tradition in the Veneto and Friuli Venezia Giulia; Lastly, all the ticket sales from the exhibition entitled “Returned Masterpieces - Paintings in the collection of the Banca Popolare di Vicenza Group”, held in Rome from 28 February to 15 June 2008, were donated to the Italian Cancer Research Association. Corporate Social Responsibility Report During 2008 the Parent Bank presented the sixth edition of its Corporate Social Responsibility Report for 2007. It considers this an increasingly important tool for clearly and transparently communicating the effects that its activities have on all the principal stakeholders operating within and without its business, namely Human Resources, Members, Customers and the Community as a whole. In fact, Banca Popolare di Vicenza firmly believes that the primary need of creating lasting value for any business cannot be separated from the close and growing interdependence between economic results and social performance. Attention to progress and establishment of its role in its local areas is even more important for a co-operative bank like ours whose core values and operational guidelines are based on mutuality and solidarity. These principles now appear to be even more relevant for the banking system as a whole, exposed to high reputational risk in an increasingly difficult and complex market. This document, which is available on the website, briefly summarizes the key stages in the Bank's history, its underlying values and its mission. As usual, plenty of room is given to the section entitled “Social Report”, which identifies and examines the most useful and effective indicators of actions taken in the interests of all stakeholders. This section begins with a presentation of the “Social Dashboard”, comprising a “system of indicators”, representing the results of the Bank's “social performance”, thus providing an overview of how our Bank fits into its local environment and interacts with local players. External communication and corporate image The economic and socio-cultural role played by Banca Popolare di Vicenza in its local areas has been enhanced during the year by many, valid initiatives and by its continued support for - 101 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 institutions like Vicenza Calcio (Vicenza football club), of which BPVi is co-sponsor, and of the junior team of which the bank is official sponsor. Other initiatives include the official sponsorship of the 81st National Alpine Corps Meeting, held in May in Bassano del Grappa 60 years after the corps' undertaking to rebuild the Bassano Bridge, and the sponsorship of the Rovigo Rugby Club. We have also been involved in a number of high profile national events, such as renewed sponsorship for the Campiello Literary Prize, organized by Confindustria Veneto and the Guido Piovene Journalism Prize, created to celebrate this great Vicenza-born writer and organized by the Bank once every two years, reaching its fifth edition in 2008, accompanied by the second edition of the Piovene Youth Competition, organized in partnership with "Il Giornale di Vicenza", a local newspaper and open to students of upper secondary schools in Vicenza and its province. In the musical sphere, the Bank continued its intense programme of events, including the “Spring Concert”, offered by the Bank to the City of Udine and performed by the Orchestra of the Olympic Theatre in Vicenza, the much applauded concert of the Solisti Veneti, accompanied by James Galway on the flute, in the Hermitage Church in Padua, the traditional choral concert entitled “Invitation to Summer” hosted in June in the Palladian courtyard of the historic headquarters of Palazzo Thiene and performed by the Cadore Brigade choir, the concert of the Solisti Veneti in Castelfranco Veneto in November, and the traditional “Christmas Concert” offered to the City of Vicenza which saw the St. John’s Orchestra and the OSJ London Voices conducted by John Lubbock perform in the Temple of the Sainted Crown. In the sphere of art and culture, the Bank confirmed its commitment to promoting and enhancing the value of its artistic heritage through a series of important local and national events. Apart from the usual “Sunday lectures”, on the myth of Venus and Love, held in Palazzo Thiene in the first quarter of the year and following on from the “Returned Masterpieces” exhibition in 2007, the Bank organized, a major exhibition in the first half of the year, together with the Memmo Foundation in Rome, entitled “Returned Masterpieces. Paintings in the collection of the Banca Popolare di Vicenza Group”. This event, receiving the patronage of the Ministry of Culture, and the high patronage of the President of Italy, saw the prestigious setting of Palazzo Ruspoli in Rome host over 100 masterpieces from the collections of Banca Popolare di Vicenza, Cariprato and Banca Nuova. At the same time as this important event in Rome, the Republic of San Marino decided to issue a collection of stamps reproducing four masterpieces from the Group's collection, thus confirming the importance of the Bank's cultural project to recover great works of Venetian art from the art markets and safeguard them. In exchange for this initiative, last summer the Bank lent the St. Frances Art Gallery in San Marino three of the four paintings for the exhibition: “Tiepolo Pellegrini Bassano. Three masterpieces in San Marino from the collection of the Banca Popolare di Vicenza Group”. - 102 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Since 2008 marked the Vth centenary of the birth of Andrea Palladio, the Bank had the honour to host at Palazzo Thiene, a masterpiece of Palladian architecture and a Unesco world heritage site, Giorgio Napolitano, the President of Italy, during his visit to Vicenza for the Palladio anniversary celebrations. The visit, on 19 September 2008, came 56 years after the visit by another Italian President, Luigi Einaudi, and has been commemorated by a special plaque in the palace's porch. To mark the Palladian anniversary our Bank not only supported a series of events organized for the occasion by the Province of Vicenza with the patronage of the Veneto Region, it also organized the “Schools Project at Palazzo Thiene”, involving the exceptional opening of Palazzo Thiene for school year 2008-2009 to pupils of primary and secondary schools in the Veneto, Friuli Venezia Giulia, Bergamo and Brescia, with special educational tours for visiting the palace and its collections. Still as part of the Palladian anniversary celebrations, in September the Bank organized at Palazzo Thiene the exhibition “The Doge of Palladio. Portraits of Nicolò da Ponte by Tintoretto in the 1700s”, which paid homage to the doge serving in the year of the celebrated architect's death. This was also the occasion for presenting the city with the “Portrait of the Doge Nicolò da Ponte”, a recently purchased eighteenth century Venetian school replica of the Tintoretto original already in the Bank's collection. As for the Bank's art collection, we recall the acquisition of the matching paintings by Giulio Carpioni: “Bacchanal” and “The plage of Aegina”; precious canvases by the Venetian seventeenth century master and now on display in Palazzo Thiene, and the purchase of a medallion of the Doge Andrea Gritti, year IV – 1526, adding to the Bank's collection of Venetian medallions which is now missing only one example to be complete. The Bank also purchased “Alexander's triumph in Babylon”, a large painting by Antonio Zanchi, a seventeenth century Venetian master; this painting, recovered on the North American art market and brought back to Italy by the Bank, was the centrepiece of the traditional exhibition of “Returned Masterpieces” organized at year end in Palazzo Thiene. The exhibition entitled “Antonio Zanchi. Alexander the Great in triumph” displayed, in addition to the rediscovered masterpiece, several works from public and private collections and a multi-media section on the topic of “Film triumphs”. Internal communication Internal communication activities continued in 2008, with them playing an important role in quickly spreading information and enhancing a common corporate culture throughout the Group. In particular, efforts focused on improving the quantity and quality of the services broadcast by the BPVI Channel, the Corporate TV channel of the BPVi Group, by increasing the time devoted to commercial and other initiatives by all the Group's banks with the goal of creating a real corporate community around this medium. - 103 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The corporate publications BPV OGGI and Linea Diretta also continued to appear regularly and actually increased the number of topics addressed and improved the quality of their pictures. As regards the house organ "BPV OGGI" (BPV TODAY), the editorial style was consolidated in 2008 with the goal of reporting the key facts relating to all the Group's banks as well as giving ample space to exclusive articles on economics, finance, foreign politics, art and culture by national journalists or experts. The "Linea Diretta" (Direct Line) magazine has established itself as the periodical for the Group's employees, which consider it theirs and eagerly anticipate its publication. The articles and reports about employees in their daily jobs are very popular, like those on leisure and sport. In almost eight years of publication, the "La parola ai Colleghi" (Employee forum) column has never been short of input, confirming the attention and affection that the magazine enjoys; the "Bear or Bull" competition devised and organized by "Linea Diretta" also proved a great success with over 3,500 participants. - 104 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 CONSOLIDATED RESULTS OF OPERATIONS Scope of consolidation The scope of consolidation at 31 December 2008 is summarized below: Companies consolidated on a line-by-line basis Companies consolidated at net equity Parent Bank Banca Popolare di Vicenza S.c.p.A. 99.59% Banca Nuova S.p.A. 30% Farmanuova S.p.A. 88.67% Prestinuova S.p.A. 6.33% 79% 47.52% 21 investimenti Partners S.p.A. Cariprato S.p.A. 20% SEC Servizi S.c.p.A. 47.04% Magazzini Generali e Derrate S.p.A. 25% 50% NEM SGR S.p.A. Bpvi – Cattolica Mediaz. Creditizia S.p.A. NEM 2 SGR S.p.A. Cattolica di Assicurazione S.c.p.A. 1.66% 0.10% 50% BPVI Fondi SGR S.p.A. 80% Nordest Merchant S.p.A. 20% 50% 100% 100% 100% 100% 50% BPV Finance International Plc Vicenza Life Ltd. 1% Servizi bancari S.c.p.A. 100% 50% 49% Berica Vita S.p.A. 1% 1% 50% 50% 100% 12.72% Nuova Merchant S.p.A. 1% 97% Interporto della Toscana S.p.A. 1.02% Farbanca S.p.A. 50% 20% Immobiliare Stampa S.p.A. Monforte 19 S.r.l. - 105 - 50% ABC Assicura S.p.A. Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The scope of consolidation has undergone the changes discussed below since 31 December 2007. Acquisitions, mergers and cancellations Verona Gestioni SGR S.p.A.: on 15 October 2008 this company was merged into BPVI Fondi SGR S.p.A. (50% controlled), effective from 1 January 2008 for accounting purposes pursuant to art. 2504 of the Italian Civil Code, and resulting in the cancellation of Verona Gestioni SGR S.p.A. Linea S.p.A.: on 27 June 2008 the entire 47.96% interest in Linea S.p.A. was sold to Compass S.p.A. (Mediobanca Group). In compliance with IFRS 5, this equity investment had been classified in “Non-current assets held for sale” at 31 December 2007. Otto a Più Investimenti SGR S.p.A.: the subsidiary BPVI Fondi SGR S.p.A. sold its entire 20.00% interest in this company during the year. Changes in equity interests Farbanca S.p.A.: during the year the Parent Bank acquired another small interest in this company, taking its holding from 47.44% in December 2007 to 47.52% at the end of 2008. Other changes Società Cattolica di Assicurazione S.c.p.A.: further to Cattolica di Assicurazione S.c.p.A. taking a 0.50% interest in Banca Popolare di Vicenza on 31 October 2008, a "significant influence" is now considered to exist between our Group and this company as defined by IAS 28 “Investments in associates”. In fact, this interest by Cattolica Assicurazioni in the Bank has sealed the existing strategic and business alliance between the two groups, further strengthening their major partnership in the sector of insurance, banking and financial services, also confirmed by the fact that each has a representation on the other's Board of Directors. The 12.72% interest held in Cattolica Assicurazioni, previously classified in “financial assets available for sale”, has now been reclassified to “equity investments” at the carrying amount against cancellation of the previously recognized valuation reserve. This company has therefore been consolidated in 2008 using the equity method, with the share of its related income and expenses included from 1 November 2008. Temporary investments held as part of merchant banking activities and insignificant interests have been excluded from the scope of consolidation, even though such holdings may exceed - 106 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 20% of capital, and are classified as "financial assets available for sale" (note that insignificance is defined in terms of the effect of exclusion on the financial and operating structure of the consolidated financial statements, with regard to potential line-by-line consolidations, and on the components of equity, with regard to potential measurement using the equity method). The balance sheets and income statements used for consolidation purposes (line-by-line, proportional, equity method) are those approved by the Boards of Directors of the individual companies as of 31 December 2008. These financial statements have been adjusted, where necessary, to align them with proper and consistent accounting policies adopted by the Group. The financial statements of companies consolidated line-by-line, but presented using formats that differ from those established in Circular 262 of 22 December 2005, have been duly reclassified in accordance with these formats. The investments in Interporto della Toscana Centrale S.p.A.1 and Magazzini Generali e Derrate S.p.A. have been reported using the equity method with reference to their 2007 financial statements, while the holdings in Cattolica di Assicurazione S.c.p.A. and 21 Investimenti Partners S.p.A. have been carried at equity with reference to their financial statements at 31 December 2008 and 31 December 2007 respectively. The consolidated financial statements of the Banca Popolare di Vicenza Group as of 31 December 2008 therefore comprise, as required by IAS 27, the financial information reported by the Parent Bank and its direct and indirect subsidiaries and associated companies: 1) consolidated line-by-line (unless otherwise specified, control is held by the Parent Bank): − Banca Popolare di Vicenza S.C.p.A. - Parent Bank − Banca Nuova S.p.A. (99.59% controlled) − Cassa di Risparmio di Prato S.p.A. (79.00% controlled) − Farbanca S.p.A. (47.52% controlled) − B.P.Vi. Fondi SGR S.p.A. (50.00% controlled) − Nordest Merchant S.p.A. (80.00% controlled) − NEM SGR S.p.A. (100% controlled by Nordest Merchant S.p.A.) − NEM 2 SGR S.p.A. (100% controlled by Nordest Merchant S.p.A.) − Nuova Merchant S.p.A. (100% controlled) − BPV Finance (International) Plc (99.99% controlled) − Servizi Bancari S.c.p.A. (97.00% controlled with 1.00% owned by Banca Nuova S.p.A., 1.00% by Cassa di Risparmio di Prato S.p.A. and 1.00% by Farbanca S.p.A.) − 1 PrestiNuova S.p.A. (6.33% owned with 88.67% controlled by Banca Nuova S.p.A.) Although the interest in the company's equity exceeds the carrying amount of the investment, the company has reported losses in recent years and, for the sake of prudence, its carrying amount has not been adjusted. - 107 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 − Immobiliare Stampa S.p.A. (100% controlled) − Monforte 19 S.r.l. (100% controlled) 2) consolidated using the equity method (unless otherwise specified, the equity investment is held by the Parent Bank): − Berica Vita S.p.A. (49.00% owned with 1.00% held by Banca Nuova S.p.A.) − Vicenza Life Ltd (50.00% owned) − ABC Assicura S.p.A. (50.00% owned) − Cattolica di Assicurazione S.c.p.A. (12.72% owned) − 21 Investimenti Partners S.p.A. (20.00% owned) − Farmanuova S.p.A. (30.00% owned by Banca Nuova S.p.A.) − BPVI – Cattolica Mediazione Creditizia S.p.A. (50.00% owned) − Magazzini Generali Merci e Derrate S.p.A. (25.00% owned) − SEC Servizi S.C.p.A. (47.04% owned, with 1.66% held by Banca Nuova S.p.A., 1.02% by Cassa di Risparmio di Prato S.p.A. and 0.10% by Farbanca S.p.A.) − Interporto della Toscana Centrale S.p.A. (20% owned by Cassa di Risparmio di Prato S.p.A.). Information on financial instruments reclassified following amendments to IAS 39 and IFRS 7 and methods of determining fair value. The serious crisis hitting financial markets in the second half of 2008 led governments in the European Union to ask the International Accounting Standards Board (IASB), an independent body responsible for issuing international accounting standards, to amend the accounting standards applying to the classification of financial instruments (also to bring them into line with the related US standards) and the method of determining their fair value in situations of market illiquidity like at present. The following paragraphs will describe the amendments made in October 2008 to IAS 39, allowing the possibility of reclassifying financial instruments, and the IASB's recommendations concerning measurements in light of the problems of measuring fair in unstable financial markets. The decisions adopted by the BPVi Group in this regard will also be discussed. - 108 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Reclassification of financial instruments: changes introduced following the amendments to IAS 39 and IFRS 7 With reference to the classification of financial assets, on 13 October 2008 the IASB published some amendments to IAS 39 “Financial instruments: recognition and measurement” and to IFRS 7 “Financial instruments: disclosures” in a paper entitled “Reclassification of Financial Assets”, endorsed under urgent procedures by the European Commission on 15 October 2008 in Regulation EC 1004/2008. In brief, these amendments allow companies that apply international accounting standards the option to reclassify certain financial instruments from their originally designated category in accordance with specific instructions and in rare circumstances. The current situation on financial markets undoubtedly qualifies as one of the “rare circumstances” envisaged by the amendments. In more detail, the amendment to IAS 39 has removed the previous ban on reclassifying nonderivative financial instruments from the assets held for trading category (measured at fair value through profit or loss) to other categories (assets held to maturity, asset available for sale, and loans and receivables). It is now also possible to reclassify certain financial assets available for sale to loans and receivables. Such reclassifications are permitted when a financial asset, in rare circumstances, is no longer held for near-term trading, even though it was purchased primarily for such purpose, and the company has the intention and ability to hold it for the foreseeable future or to maturity. The financial instrument's characteristics must nonetheless be such as to allow its transfer into the new category at the reclassification date. The provisions of IAS 39 already permitting reclassification of financial instruments from “financial assets held to a maturity” to “financial assets available for sale” and vice versa still hold good. A reclassified financial asset is recorded in its new category at its fair value on the reclassification date and profits and losses previously recognized in the income statement must not be reversed. Solely for reclassifications approved before 1 November 2008 is it permitted, in view of the exceptional circumstances, to use the fair value of the financial instrument at 1 July 2008 as the transfer value. In the event of reclassifying a financial instrument from “financial assets available for sale”, the profits and losses previously deferred in equity, if referring to an instrument with a predetermined maturity, are amortized over the term of the investment using the effective interest method; conversely, if the instrument does not have a predetermined maturity, such profits and losses stay in the reserve until the instrument is sold or cancelled. - 109 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Reclassifications by the Banca Popolare di Vicenza Group The turmoil on financial markets and the reduced liquidity of certain financial instruments means that it is no longer possible to pursue in the near term the intent under which they were originally classified as financial assets held for trading, effectively forcing them to be held over the medium/long term or to maturity. In view of these circumstances, the Banca Popolare di Vicenza Group has applied the options allowed by the amendments to the international accounting standards discussed above and made the following reclassifications totalling 465.7 million euro (of which 118.9 million euro pertaining to the Parent Bank Banca Popolare di Vicenza and 346.8 million euro to the subsidiary BPV Finance Plc): (in millions of Euro) Category before reclassfication Category after reclassfication Amount reclassified Financial assets available for sale Loans and advances to customers 253.3 29.4 223.9 Financial assets available for sale Loans and advances to banks 149.2 44.1 105.1 Financial assets held for trading Financial assets available for sale 63.2 45.4 17.8 465.7 118.9 346.8 Total of which: BPVI of which: BPV Finance Since the Boards of Directors of the Parent Bank and the subsidiary BPV Finance resolved to make these reclassifications before 1 November 2008, they have been made with effect from 1 July 2008 (as permitted by the amendment to IAS 39), with the fair value recognized in the new category equal to the related book value at 30 June 2008. Purchases of additional securities after 30 June 2008 have been reclassified with effect from the purchase date, using the price on such date as the fair value. As a result of these reclassifications, the financial instruments reclassified to “loans and advances to customers” and “loans and advances to banks” are now being measured at “amortized cost” as adjusted to take account of any impairment in compliance with IAS 39. At 31 December 2008 the book value of financial assets reclassified in the year amounted to 461.8 million euro compared with a fair value of 387.9 million euro. The fair value of the above financial assets has been determined on the basis of the related market prices at 31 December 2008 which in some cases reflect situations of severe illiquidity. The following table provides the information required by paragraph 12A of IFRS 7 in the event of reclassifying financial instruments from the fair value through profit or loss category (in - 110 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 compliance with paragraph 50B or 50D of IAS 39) or from the “available for sale” category (in compliance with paragraph 50E of IAS 39): (in millions of Euro) Category before reclassfication Category after reclassfication fair value gain/loss: Book value Fair value recognised in not recognised in not recognised as at as at profit/loss in recognised in profit/loss in in AFS reserve 31/12/2008 31/12/08 the previous profit/loss in the year year Financial assets available for sale Financial assets available for sale Financial assets held for trading Loans and advances to customers Loans and advances to banks Financial assets available for sale Total in the year the year 257.9 199.2 - - - -58.7 150.7 135.5 - - - -15.2 53.2 53.2 -6.7 -16.1 -2.4 - 461.8 387.9 -6.7 -16.1 -2.4 -73.9 At the reclassification date, the effective interest rate of the financial assets reclassified from “financial assets available for sale” and “financial assets held for trading” to “loans and advances to customers” or to “loans and advances to banks” is close to the nominal interest rate of the reclassified financial instruments, and in view of the fact that they are classified as performing, the estimated amount of expected cash flows are near to their book value. Determination of fair value of financial assets With reference to the methods of measuring financial instruments if their market is “not active”, the IASB set up an advisory panel in May 2008 to define the rules for determining fair value in illiquid or no longer active markets; the results were published on 31 October 2008 in a paper entitled "Measuring and disclosing the fair value of financial instruments in markets that are no longer active". These guidelines are consistent with those already issued by the Financial Accounting Standards Board (FASB) in the United States and are designed to allow greater use of valuation techniques, also based on assumptions by management, if the market for an asset is no longer considered to be active. In brief, the paper includes the following indications: − no deviations are permitted from fair value; − the objective of a fair value measurement is to establish the price at which a transaction would ordinarily take place between market participants, not the price resulting from a forced liquidation or a distress sale; - 111 - Banca Popolare di Vicenza Group − Report on Operations at 31 December 2008 even at times of market crisis not all market activity represents forced liquidations or distress sales, meaning that even if a market is inactive the price of transactions cannot be ignored; − the fundamental value (independent estimate by a company's management on the basis of expected cash flows) if left unadjusted, is unsuitable for determining fair value since it does not consider factors that the market would consider (credit/liquidity risk); − if a market becomes inactive - meaning there is little observable input data - it is possible to determine values other than market prices that are equally reliable using valuation techniques and models which consider the different factors of risk; − if a valuation technique is used for determining fair value, it is necessary to periodically calibrate the model used for observable market data to ensure that it represents current market conditions and to identify any weaknesses in it; − if the fair value measurement differs from market prices, the disclosures are of prime importance for the purposes of measurement transparency. As regards the criteria for determining fair value, the new guidelines have confirmed the approach already generally followed by the Group. Direct deposits Direct deposits, excluding “liabilities for assets sold but not derecognized”, amounted to 20,253 million euro at 31 December 2008, reporting an increase of 13.4% on the year before (+9.9% including “liabilities for assets sold but not derecognized”). Direct deposits (in millions of Euro) Current accounts and unrestricted deposits Current accounts and restricted deposits Repurchase agreements and other payables Bonds Certificates of deposit and other securities 31/12/2008 10,002 182 801 8,968 300 31/12/2007 Changes (+/-) % 8,625 25 1,074 7,827 302 1,377 157 -273 1,141 -2 16.0% 628.0% -25.4% 14.6% -0.7% sub-total 20,253 17,853 2,400 13.4% Liabilities for assets sold but not derecognized 1,153 1,631 -478 -29.3% Total direct deposits 21,406 19,484 1,922 9.9% - 112 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The changes in the different types of direct deposit reflect strong growth in “bonds” (+14.6%) and “current accounts and unrestricted deposits” (+16.0%), but a contraction in “repurchase agreements and other payables” (-25.4%). This downward trend in repurchase agreements in favour of other types of funding is a positive sign in terms of liquidity, with our Group closing such funding transactions with lending transactions generally in the same technical form. “Certificates of deposit and other securities” and “current accounts and restricted deposits” have settled for some time now at much reduced levels: while the former posted a modest decrease over the twelve months of 0.7%, the later grew by 157 million euro in absolute terms (+628.0%). With reference to the Group's own bond issues, which account for 42% of all direct deposits, the Group made no new issues in the year under its European Medium Term Notes programme , after issuing more than 1,815 million euro in notes in 2007; consequently, the entire change for the year is attributable to ordinary placement activities with retail customers , with obvious benefits in terms of diversification of the sources and cost of funding. “Liabilities for assets sold but not derecognized” were 29.3% lower than at 31 December 2007. These relate to the "Berica 5 Residential MBS" and “Berica 6 Residential MBS” securitizations arranged in 2004 and 2006 respectively, which, as discussed in the section on loans, have been “reinstated” in the balance sheet, as required by IAS 39. In fact, they represent notes issued by vehicle companies that are backed by securitized home mortgages; their decrease since 31 December 2007 reflects partial repayment of such securities and the Parent Bank's repurchase of 208.9 million euro in senior and mezzanine notes issued as part of the above securitizations which have consequently been derecognized. With reference to the latest securitization known as “Berica 7 Residential MBS”, carried out in November 2008 and also “reinstated” in the balance sheet under IAS 39, since all the related asset backed securities (ABS) were subscribed by the originator banks (BPVi, Banca Nuova and Cariprato), no “liabilities for assets sold but not derecognized” have been recognized. - 113 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Direct deposits 25,000 ( in millions of Euro) 20,000 21,406 19,484 15,000 10,000 +9.9% 5,000 0 31/12/2008 01/01/2008 31/12/2007 01/01/2007 Indirect deposits Indirect deposits had a total market value of 15,890 million euro at 31 December 2008, reporting a decrease of 14.3% on a year earlier. This aggregate has been seriously affected by the recent turmoil on financial markets and the decline in its value is almost entirely attributable to negative performance in the asset management sector, which although accounting for only 20% of all indirect deposits, posted an absolute decrease in value of 2,142 million euro over the year (-40.0%). Assets under administration, which represent 67% of the total aggregate, also reported a negative performance although not as large (-5.3%). Pension premiums, accounting for 13% of total indirect deposits, increased by 4.8% over the year, reflecting the benefits of partnership with the Cattolica Assicurazioni Group. Indirect deposits (in millions of Euro) 31/12/2008 31/12/2007 Changes (+/-) % Mutual funds Personal asset management Pension premiums Shares Other securities Treasury shares 2,484 735 2,078 1,347 5,519 3,727 3,845 1,516 1,982 2,198 5,255 3,735 -1,361 -781 96 -851 264 -8 -35.4% -51.5% 4.8% -38.7% 5.0% -0.2% Total indirect deposits 15,890 18,531 -2,641 -14.3% -2,142 96 -595 -40.0% 4.8% -5.3% assets under management retirement savings assets under administration 3,219 2,078 10,593 - 114 - 5,361 1,982 11,188 Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Looking at the various forms of indirect deposits, the sharp contraction in assets under management, which for some time has witnessed a reduction in volumes due to investor disaffection for this sector, reflects decreases in both “mutual funds” (-35.4%) and “personal asset management” (-51.5%). With regard to assets under administration, “shares” were 38.7% lower mainly because of the steep drop in global share prices, while “other securities” were 5.0% higher. “Treasury shares” were generally stable. Lastly, “pension premiums” posted an annual increase of 4.8% to more than 2 billion euro at 31 December 2008. Indirect deposits 20,000 18,531 ( in millions of Euro) 15,890 15,000 10,000 -14.3% 5,000 0 31/12/2007 1-gen-07 31/12/2008 1-gen-08 Loans to customers The volume of loans to businesses and households in our home regions continued to grow in a satisfactory fashion in 2008, all of which was funded by the growth in direct deposits from customers. - 115 - Banca Popolare di Vicenza Group Loans to customers (in millions of Euro) Report on Operations at 31 December 2008 31/12/2008 31/12/2007 Changes (+/-) % Ordinary current accounts Mortgage loans Syndicated loans Import/export loans Other loans Debt securities Repurchase agreements (1) Net non-performing loans 4,573 9,064 1,736 1,374 2,907 331 32 312 4,354 8,562 1,650 1,316 2,908 38 8 300 219 502 86 58 -1 293 24 12 5.0% 5.9% 5.2% 4.4% 0.0% 771.1% 300.0% 4.0% sub-total 20,329 19,136 1,193 6.2% Assets sold but not derecognized 2,376 1,703 673 39.5% Total net loans 22,705 20,839 1,866 9.0% (1) This does not include non-performing loans related to “assets sold but not derecognized”. Net of impairment adjustments, loans to customers increased by 9.0% on the prior year to 22,705 million euro at 31 December 2008 (+6.2% excluding “assets sold but not derecognized”). This increase also reflects the reclassification of 253.3 million euro in debt securities from “financial assets available for sale” to “loans and advances to customers”, after the Group took up the option allowed by the IASB, as endorsed by the European Commission (Regulation 1004/2008 of 15 October 2008), of reclassifying certain financial instruments in rare circumstances like those caused by the current financial crisis. Ignoring these reclassifications, discussed in a specific section of this report, cash loans to customers would have amounted to 22,452 million euro, with an increase of 7.7% on 31 December 2007 (+4.9% excluding “assets sold but not derecognized”). In terms of individual lending products, all the different technical forms grew despite the economic slowdown. In particular, “mortgage loans” grew by 5.9%, “ordinary current accounts” by 5.0%, “syndicated loans” by 5.2% and “import-export loans” by 4.4%. The increase in “debt securities” (+771.1%) reflects the effect of the above reclassification of financial instruments further to the amendments to IAS 39. “Repurchase agreements”, of relatively immaterial absolute amount, were up 300%, while “other loans” were unchanged. - 116 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Loans to customers 25,000 22,705 20,839 ( in millions of Euro) 20,000 15,000 +9.0% 10,000 5,000 0 31/12/2007 31/12/2008 “Mortgage loans”, grew at a slower pace than in the past, reflecting a contraction in individual customer demand throughout the banking industry as a whole, and the securitization, carried out in November 2008, under which the Parent Bank, Banca Nuova and Cariprato sold 968.4 million euro in performing residential mortgage loans to a special purpose entity called “Berica 7 Residential MBS Srl”. Like the “Berica 5 Residential Mbs” and “Berica 6 Residential MBS” securitizations, this securitization does not meet the derecognition requirements of IAS 39;2accordingly, the residual securitized assets have been “reinstated” in the balance sheet at 31 December 2008 as “assets sold but not derecognized”, which have therefore increased by 673 million euro (+39.5%). “Mortgage loans” nonetheless continued to represent around 40% of total loans (and over 50% including the securitized mortgages classified in “assets sold but not derecognized”). Credit risk indicators have deteriorated throughout the banking industry in the wake of the financial market crisis in the second half of the year and the resulting deterioration in an already weak economy. These events have had a negative impact on the quality of the Group's loan book, which has deteriorated at the end of 2008 relative to 31 December 2007. This deterioration, expressed in terms of the ratio between impaired loans and total loans, was less than for the banking industry as a whole. 2 With regard to the other securitizations carried out before 1 January 2004, the securitized assets were not reinstated on first-time adoption of IAS 39, as allowed by paragraph 27 of IFRS 1. - 117 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Impaired loans net 1,000 ( in millions of Euro) 750 843.9 716.0 500 +17.9% 250 0 31/12/2007 31/12/2008 Impaired loans to customers (net of adjustments and including any impaired loans classified as “assets sold but not derecognized”) were 127.9 million euro higher (+17.9%) at 31 December 2008 than a year earlier; however, as a percentage of total net loans, impaired loans increased by just 0.28 percentage points, from 3.44% at 31 December 2007 to 3.72% at the end of 2008. The ratio of net non-performing loans to net loans to customers was 1.51%, the same as at 31 December 2007. Looking at the composition of impaired loans, it is mainly the watchlist loans and positions past due by more than 180 days that have deteriorated most, increasing by 79.0 million euro (+29.0%) and 33.8 million euro (+38.6%) respectively; non-performing loans have increased by 28.1 million euro (+8.9%), while restructured loans have fallen by 13.0 million euro (-32.2%). In terms of coverage, meaning the ratio between total provisions and gross exposure, the coverage of impaired loans has increased from 32.51% at 31 December 2007 to 34.31% at 31 December 2008, mainly due to higher provisions against non-performing loans, whose coverage, ignoring partial write-offs, has risen from 44.49% at 31 December 2007 to 49.36% at the end of 20083. Lastly, the “general provision” for “performing” loans amounted to 106.7 million euro at 31 December 2008, providing coverage of 0.49%, slightly down from 0.52% at 31 December 2007. 3 The coverage of non-performing loans, including write-offs for bankruptcy proceedings still in progress at 31 December 2008, was 63.60% at year end, while that of gross impaired loans would be 45.55%. . - 118 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Financial assets The Group's financial assets amounted to 1,273 million euro at 31 December 2008, 41.4% below the figure of 2,174 million euro reported at the end of 2007. Financial assets (in millions of Euro) 31/12/2008 Financial assets held for trading Financial assets at fair value Financial assets available for sale Financial assets held to maturity Total 31/12/2007 Changes (+/-) % 794 17 436 26 886 26 1,216 46 -92 -9 -780 -20 -10.4% -34.6% -64.1% -43.5% 1,273 2,174 -901 -41.4% Under the option allowed by the IASB and endorsed by the European Commission (Regulation 1004/2008 of 15 October 2008) to reclassify certain financial instruments in rare circumstances, such as those caused by the current financial crisis, the Group has transferred 402.5 million euro in debt securities from “financial assets available for sale” to “loans and advances to customers” and “loans and advances to banks” and 63.2 million euro in debt securities from “financial assets held for trading” to “financial assets available for sale”. Excluding these reclassifications, described in a specific section of this report, financial assets would have amounted to 1,676 million euro at the end of 2008, with a decrease of 22.9% on 31 December 2007. Financial assets breakdown Financial assets held to maturity 2.0% Financial assets available for sale 34.3% Financial assets held for trading 62.4% Financial assets at fair value 1.3% Assets held for trading represented 62.4% of the Group's financial assets at 31 December 2008, 10.4% below the year before. Over 91% of these assets were derivatives (724 million euro). - 119 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Financial assets available for sale accounted for 34.2% of total financial assets, down 64.1% on 2007. Excluding the reclassifications described earlier, “financial assets available for sale” would have amounted to 775 million euro, with a decrease of 36.2% relative to 31 December 2007, and representing 46.3% of total financial assets. Financial assets are analyzed by type of assets as follows: Financial assets breakdown (in millions of Euro) 31/12/2008 Debt securities Equities Mutual funds Assets sold but not derecognized Financial derivatives Loans Total Changes 31/12/2007 (+/-) % 216 164 109 50 724 10 1,058 365 96 81 574 - -842 -201 13 -31 150 10 -79.6% -55.1% 13.5% -38.3% 26.1% n.s. 1,273 2,174 -901 -41.4% Interbank position and liquidity The Group's net exposure to the interbank market was a negative 771 million euro at 31 December 2008, down from -1,290 million euro a year earlier. The improvement in the interbank position is attributable to better matched growth between customer lending and deposits, one of the Group's top priorities, and to the cash generated from selling financial assets and equity investments. Net interbank position (in millions of Euro) 31/12/2008 31/12/2007 Changes (+/-) % Loans and advances to banks 2,306 1,989 317 15.9% Deposits from banks 3,077 3,279 - 202 -6.2% Total -771 -1,290 519 -40.2% The following table summarizes the cash flow statement for 2008 and 2007 presented in the consolidated financial statements at 31 December 2008 and prepared on the basis of IAS/IFRS. - 120 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 This shows that the Group absorbed 12.0 million euro in net liquidity in 2008, having generated 31.4 million euro in net liquidity the year before. Changes 31/12/2008 31/12/2007 186,946 155,504 31,442 20.2% Net liquidity generated/absorbed by operating activities 76,157 134,409 - 58,252 -43.3% Net liquidity generated/absorbed by investing activities 85,066 - 470,904 555,970 -118.1% - 173,235 367,937 - 541,172 -147.1% - 12,012 31,442 - 43,454 -138.2% (in thousands of Euro) Cash and cash equivalents at the beginning of the year Net liquidity generated/absorbed by funding activities Net liquidity generated/absorbed in the year Cash and cash equivalents at the end of the year 174,934 186,946 (+/-) -12,012 % -6.4% Net liquidity generated by operating activities amounted to 76.2 million euro in 2008 (134.4 million euro in 2007) and is the product of: - liquidity of -2,142.7 million euro absorbed by financial assets (-3,547.1 million euro in 2007) of which -2,086.7 million euro for increased loans to customers (-4,347.8 million euro in 2007); it is recalled that a total of 968.4 million euro in loans were sold during the year as part of the “Berica 7 Residential MBS” securitization. - liquidity of 1,941.8 million euro generated by financial liabilities (3,254.2 million euro in 2007); - liquidity of 277.1 million euro generated by operations (427.3 million euro in 2007). With reference to liquidity generated by financial liabilities, deposits from banks decreased by 202 million euro, while amounts due to customers increased by 1,160.5 million euro, debt securities in issue by 387.4 million euro and financial liabilities at fair value by 573.8 million euro. Net liquidity generated by investing activities amounted to 85.1 million euro in 2008 (-470.9 million euro in 2007). In particular: - liquidity generated by investing activities amounted to 216 million euro (79.4 million euro in 2007), of which 194.3 million euro from the sale of the entire interest in Linea S.p.A. - liquidity absorbed by investing activities amounted to -130.9 million euro (-550.3 million euro in 2007), of which -85.3 million euro relating to the purchase of a new property in Milan by the subsidiary Monforte S.r.l. - 121 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Lastly, net liquidity absorbed by funding activities amounted to -173.2 million euro in 2008 (+367.9 million euro generated in 2007), as follows: - liquidity of 100.6 million euro absorbed to buy back equity instruments and treasury shares (+436.2 million euro generated in 2007 following the issue of new shares); - liquidity of -72.6 million euro absorbed by paying dividends (-68.3 million euro in 2007). - 122 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 PRINCIPAL EQUITY INVESTMENTS The Group continued to work in 2008 towards a more rational, effective management of its equity investments, including in relation to the Parent Bank's co-ordinating role and its assistance to subsidiaries with their own equity investments and partnership agreements. In completion of the information presented in the section on activities of strategic importance, the principal agreements, acquisitions and disposals relating to equity investments made in 2008 will now be described. Agreements Strategically important agreements include the joint venture between Banca Popolare di Vicenza, Azimut and Cattolica Assicurazioni and the renegotiation of the agreement between the BPVi Group and the 21 Investimenti Group, already described in the section on activities of strategic importance. In May 2008, Banca Popolare di Vicenza made an agreement with Banco di Sicilia S.p.A. (Unicredit Group) to buy a controlling 76.26% interest in IRFIS, a bank based in Palermo that specializes in medium/long-term lending to small and medium businesses. The remaining interest in IRFIS is held by the Region of Sicily (21.00%) and other smaller stockholders (2.74%). The Bank of Italy had not yet authorized the purchase of the controlling interest in IRFIS at 31 December 2008, having requested Banca Popolare di Vicenza to provide it with additional information. Lastly, the controlling stockholders of Polis Fondi SGR S.p.A. (some of whom are major cooperative banks) entered an agreement in October 2008 to sell a controlling interest in this company to Sopaf S.p.A., a property company listed on the Milan Stock Exchange. Under this agreement Banca Popolare di Vicenza would sell a 9.80% interest in this company; the sale is subject to the Bank of Italy's authorization. Corporate actions Changes in holdings of equity investments during 2008 are described below. The following changes took place in investments held by the Parent Bank Banca Popolare di Vicenza: - 123 - Banca Popolare di Vicenza Group − Report on Operations at 31 December 2008 Compagnia Investimenti e Sviluppo S.p.A. Banca Popolare di Vicenza subscribed to its share of a capital increase, from 60 million to 75 million euro, by Compagnia Investimenti e Sviluppo S.p.A. in February 2008. By taking up its rights, the Bank subscribed to 625,000 new shares, thus increasing the value of its investment in this company by 1.25 million euro. The Bank's equity interest of 4.167% in Compagnia Investimenti e Sviluppo S.p.A. was carried at a value of 6.25 million euro in the balance sheet at 31 December 2008. − Equitalia S.p.A. In the first half of 2008 the Bank was allocated 5 financial instruments with a nominal value of 250 thousand euro in exchange for its interest in S.F.E.T. S.p.A., the company previously responsible for tax collection in Friuli Venezia Giulia; this was the conclusion of an operation that saw Banca Popolare di Vicenza, along with other shareholder banks, sell their interests in S.F.E.T. S.p.A. in September 2006 to Equitalia S.p.A. (a state-controlled company under whom all tax collecting activities have been centralized nationally, having been previously decentralized to regional collection agencies). These instruments, which earn interest for their holders, will be purchased by the public shareholders of Equitalia by the end of 2010. − Veneto Sviluppo S.p.A. The Bank subscribed its share of a capital increase in 2008, which was partly a bonus issue and partly a rights issue; as a result, it subscribed to 23,549 new shares for 235 thousand euro, increasing the carrying amount of the equity investment to 1.5 million euro at 31 December 2008. − Hopa S.p.A. Under a settlement for the repayment of a customer loan, the Bank took over ownership of a package of shares in Hopa S.p.A. worth around 700 thousand euro, thereby increasing its existing interest in this company. The Bank held 1.202% of Hopa S.p.A. at 31 December 2008, with a book value of 3.3 million euro. − Cattolica-BPVI Mediazione Creditizia S.p.A. This company was set up in 2007 under the partnership agreement with Cattolica Assicurazioni for the placement of basic banking products through the latter's agency network and is owned in equal shares by the two partners. Cattolica Assicurazioni and BPVi paid in a total of 800 thousand euro, split equally between the two, to this company in 2008 in order to strengthen its capital structure; the sum paid in by the Bank has increased the book value of the equity investment to 550 thousand euro at 31 December 2008. - 124 - Banca Popolare di Vicenza Group − Report on Operations at 31 December 2008 Nuova Merchant S.p.A. Following a recapitalization of Nuova Merchant, in which Banca Nuova S.p.A. did not participate (it used to hold 20% while the other 80% was held by Banca Popolare di Vicenza), Banca Popolare di Vicenza subscribed to all of the new capital stock for 120 thousand euro, thus becoming this company’s sole stockholder at 31 December 2008. The extraordinary stockholders' meeting of Nuova Merchant resolved on 10 March to transform it legal status from that of an "S.p.A." (joint stock company) to an "S.r.l." (limited liability company) with a consequent change of name to "NUOVA MERCHANT S.r.l.". Capital stock, all of which owned by the sole stockholder Banca Popolare di Vicenza, was reduced and reinstated to the legal minimum of 10,000 euro for limited liability companies. The change of legal status is in preparation for the subsequent merger of Nuova Merchant into Nordest Merchant, the BPVi Group's other merchant banking company, with the goal of rationalizing corporate structure as set out in the new Business Plan for 2008-2011. The merger will come into effect during the first half of 2009. − Servizi Bancari S.p.A. In December 2008, the Bank sold its banking subsidiaries (Cariprato, Banca Nuova and Farbanca) an overall 3% interest in Servizi Bancari S.p.A., the group company that provides IT and back office services. The sale of this interest, which reduced the Parent Bank's share from 100% to 97%, was a precursor to transforming the company from a joint stock company into a cooperative and took place at a value based on the company's equity. Furthermore, in February 2009, with 60 days having passed since filing the resolution of transformation without any opposition from creditors, Servizi Bancari was transformed from a joint stock company into a cooperative; this transformation had been approved in an extraordinary stockholders' meeting in December 2008 with the aim of optimizing the benefits of rationalizing back office processes for the banking group as a whole. Lastly, on 27 February 2009 Banca Popolare di Vicenza, Cariprato and Banca Nuova formalized the transfer of their respective back offices to Servizi Bancari, as envisaged in the Business Plan for 2008-2011; at the same time, Servizi Bancari transferred its ICT activities to Banca Popolare di Vicenza. In addition, on 19 December 2008 the extraordinary stockholders' meetings of Banca Nuova S.p.A. and Cariprato S.p.A. voted to make bonus increases in capital of 12.9 and 50 million euro respectively (with the par value of outstanding shares increased from 3.0 euro to 4.3 euro in the case of Banca Nuova and from 51.65 euro to 76.65 euro in the case of Cariprato), by allocating almost all of the existing “revaluation reserves” to capital stock. This bonus increase in capital has a positive impact on the Tier 1 capital of these two banks, with these reserves now included in Tier 1 capital rather than in Tier 2 like before. - 125 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Lastly, the Parent Bank's Board of Directors decided in December 2008 to transfer Banca Popolare di Vicenza's interest in Cattolica Assicurazioni from the AFS portfolio to the “Equity investments” portfolio. This transfer is mainly the result of strengthening the strategic and business alliance between these two financial groups in 2008 such that there is now a "significant influence" between our Group and Cattolica Assicurazioni within the meaning of IAS 28. For the purposes of ensuring a consistent accounting treatment between the separate and consolidated financial statements, the entire interest held by BPV Finance (International) Plc in Cattolica Assicurazioni comprising 458,000 shares was transferred to the Parent Bank on 22 December 2008 involving a wholesale market transaction at a carrying amount of 21.5 million euro. As regards the other banks in the BPVi Group, Cariprato subscribed to a capital increase by Lineapiù S.p.A., a company operating in the textiles and yarn sector, which required an investment of 126 thousand euro, and paid in the remaining 75%, corresponding to 105 thousand euro, of a capital increase by Fidi Toscana S.p.A., a company operating in the collective underwriting of loans, for which the original 25% had been paid in 2007. Banca Nuova subscribed to its 30% share of a capital increase by Farmanuova S.p.A. involving an investment of 122 thousand euro (following on from a previous capital increase for 717 thousand euro in December 2007), raising the book value of this equity investment to 1.1 million euro at 31 December 2008. Sale of equity investments Apart from the sale of the equity investment in Linea S.p.A., already described in the section on activities of strategic importance, in January 2008 BPVi sold its 14.44% interest in Santex Holding S.p.A. after the controlling stockholder exercised a call option. Under the terms of the option contact, the Bank received 739 thousand euro for the sale of its 520,000 shares in Santex Holding S.p.A., realizing a capital gain of almost 170 thousand euro. Other equity investments classified as “available for sale” (AFS) BPVi purchased 200 thousand shares in Aachener und Munchener Beteiligung A.G. (AMB), corresponding to a 0.37% interest, for 15.6 million euro. This German company, listed on the Frankfurt Stock Exchange, heads up the business of the Generali Group in Germany, and is in turn controlled by its Italian parent. Lastly, in December 2008 the Bank acquired a package of shares representing a 1.95% interest in Banca Profilo S.p.A., a company listed on the Milan Stock Exchange, for 1.3 million euro, and 0.20% of Autostrada Brescia – Verona – Vicenza – Padua S.p.A., manager of the motorway between Brescia and Padua, for 2.2 million euro. - 126 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 EQUITY AND REGULATORY CAPITAL Consolidated equity pertaining to the Group amounted to 2,729.9 million euro at 31 December 2008, reporting a decrease of 13.0 million euro (-0.5%) since 31 December 2007. Group equity (in thousands of Euro) Capital stock Additional paid-in capital Equity instruments Valuation reserves Reserves Treasury shares 31/12/2008 261,460 1,960,355 13,104 90,362 392,812 - 96,981 Equity Net income for the year pertaining to the Group Total equity 31/12/2007 261,656 1,963,297 13,630 66,081 324,487 - 2,621,112 2,629,151 108,739 113,731 2,729,851 2,742,882 Changes (+/-) % - 196 - 2,942 - 526 24,281 68,325 - 96,981 -8,039 - 4,992 -13,031 -0.1% -0.1% -3.9% 36.7% 21.1% n.s. -0.3% -4.4% -0.5% The decreases of 196 thousand euro in “capital stock” and of 2,942 thousand euro in “additional paid-in capital” reflect the combined effect of issuing new shares allotted to employees after achieving a specific length of service and of reimbursing shares to estates of deceased members and then cancelling them. “Equity instruments” of 13.1 million euro at 31 December 2008 refer to the equity component embedded in the convertible bond known as “BPVI 13.a Emissione 2007-2015”, placed by the Parent Bank in July 2007, and reported separately in accordance with IAS 32. The decrease of 526 thousand euro reflects bonds that were bought back but have not yet been resold. Apart from the changes in fair value recognized in the year for financial instruments classified as “financial assets available for sale”, the increase of 24.3 million euro in the "valuation reserves" mainly reflects: -52.4 million euro for the bonus increase in capital by Banca Nuova and Cassa di Risparmio di Prato in October, using 12.9 and 39.5 million euro respectively in revaluation reserves; +65.7 million euro for cancelling the negative valuation reserves relating to the interest in Cattolica Assicurazioni after reclassifying it to “equity investments” with effect from 31 October 2008. - 127 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The "valuation reserves" also include the reserves arising from the valuation of land, buildings and works of art at deemed cost on the first-time adoption of IAS/IFRS, as well as the reserves relating to special revaluation laws. The increase of 68.3 million euro in other “reserves” reflects +41.1 million euro in allocations of prior year net income to the Group's reserves, -23.2 million euro for the effects of the first-time consolidation of the interest in Cattolica Assicurazioni at equity, +52.4 million euro for the effect, described above, of reducing the revaluation reserves of the subsidiaries Banca Nuova S.p.A. and Cassa di Risparmio di Prato S.p.A involving a matching increase in other reserves forming part of consolidated equity4 and -2 million euro in other effects. These reserves also include reserves formed from prior year earnings, as well as the positive and negative reserves arising on first-time adoption of IAS-IFRS not recognized in other equity accounts. These reserves also include the former "reserve for general banking risks" recorded pursuant to Decree 87/92 which, in accordance with IAS, has been reclassified to equity. A total of 1,616,346 treasury shares were held at 31 December 2008 with a value of 97.0 million euro. These were the result of buy-backs in the year using the specific reserve for treasury shares previously set up. The amount of the Group's capital is adequate and provides reliable coverage of business risks, while fully satisfying the minimum requirements established by the Supervisory Authorities. Consolidated regulatory capital is made up as follows: (in millions of Euro) Changes 31/12/2008 31/12/2007 1,559.1 872.3 -18.9 1,529.6 906.7 -29.4 29.5 -34.4 10.5 1.9% -3.8% -35.7% 2,412.5 2,406.9 5.6 0.2% 12.4 25.8 -13.4 -51.9% 2,424.9 2,432.7 -7.8 -0.3% Tier 1 capital Tier 2 capital Deductions Regulatory capital Tier 3 capital Regulatory capital including Tier 3 capital 4 (+/-) % Consolidated equity includes not only the Parent Company's “valuation reserves” but also those of its subsidiaries, in proportion to its interest in such companies. Therefore, every change in the “valuation reserves” of subsidiaries has a corresponding opposite impact on the Group's “Other reserves”. - 128 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The consolidated prudential ratios are as follows: Capital adeguacy ratios Core Tier 1 capital ratio Tier 1 capital ratio (Tier 1 capital/Risk-weighted assets) Total capital ratio (Regulatory capital/ Risk-weighted assets) 31/12/2008 31/12/2007 7.34% 7.34% 11.42% 5.96% 5.96% 9.48% Changes 2008/2007 1.4 b.p. 1.4 b.p. 1.9 b.p. Regulatory capital and risk assets were calculated at 31 December 2007 using the previously applicable rules of Basel I, while those at 31 December 2008 have been determined under the rules of Basel II. - 129 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 COMMENTS ON THE INCOME STATEMENT Despite the most unprecedented financial crisis in recent history, the impact of which started to spill over into the real economy in the last part of the year, the Banca Popolare di Vicenza Group closed 2008 with 108.7 million euro in net income, only 4.4% below the prior year. The Group was able to face the effects of the crisis in a calm fashion thanks to the nature of the Group, comprising banks focused on their core business with deep roots in their home areas, and its time-honoured attention to a solid balance sheet. Consolidated net income primarily reflected the results of core retail banking activities, even if it included the increase in operating costs due to the rapid growth in size in recent years and the prudent policy of providing against risks and charges, especially necessary at times of great uncertainty. Income and expenses not relating to the core business, particularly the capital gain on the sale of the interest in Linea S.p.A., reported a net positive balance of 525 million euro and helped further strengthen the Group's capital base. The good resistance of the Parent Bank's results and the performance of the subsidiary Banca Nuova, which closed the year with 15.2 million euro in net income (+51.5% on 2007), have supported the Group's results, despite the loss of 21.7 million euro reported by the subsidiary BPV Finance (which had 2.0 million in net income in 2007) and the modest contribution of 462 thousand euro from the subsidiary Cassa di Risparmio di Prato (12.2 million euro in 2007). This result, combined with the establishment of adequate capital buffers against risks and further potential for growth thanks to our increase in size in recent years make us moderately optimistic about the future despite the significant uncertainties permeating the environment. For the purposes of better appreciating the contribution of the various areas of the Group's operations to consolidated net income, trends in the principal performance indicators during 2008 are discussed below and compared with those in the prior year. Changes in the scope of consolidation in 2007, particularly the method of consolidating the insurance companies Berica Vita and Vicenza Life, which were consolidated line-by-line up until 31 August 2007 and thereafter at equity, as well as the impact of acquiring 61 branches from the UBI Group at the end of 2007, mean that there are some limits on the comparability of a number of lines in the income statement. 5 Calculated by deducting the amount reported in line item 130 b) “Net impairment adjustments to financial assets available for sale” (-33.2 million euro) from the sum of line items 240 “Income from equity investments” (86.4 million euro), 250 “net gains (losses) arising on fair value adjustments to tangible and intangible fixed assets” (95 thousand euro), 260 “Adjustments to goodwill” (-1.4 million euro) and 270 “Profits/losses from disposals of investments” (-0.2 million euro). - 130 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Net interest income Captions (in thousands of Euro) 10. 20. Interest income and similar revenues Interest expense and similar charges 30. Net interest income Changes 31/12/2008 31/12/2007 1,533,552 (880,602) 1,256,160 (666,324) 277,392 (214,278) 22.1% 32.2% 652,950 589,836 63,114 10.7% (+/-) % Net interest income of 652.9 million euro was 10.7% up on 2007, reflecting higher volumes as well as spread management policies, fostered by the favourable trend in market rates in 2008. Net interest and other banking income Captions (in thousands of Euro) 31/12/2008 31/12/2007 Changes (+/-) % 30. Net interest income 652,950 589,836 63,114 10.7% 40. 50. Fee and commission income Fee and commission expense 300,321 (28,467) 304,508 (39,092) (4,187) 10,625 -1.4% -27.2% 60. Net fee and commission income 271,854 265,416 6,438 2.4% 70. 80. 90. 100. 110. Dividend and similar income Net trading income Net hedging gains (losses) Gains (losses) on disposals/repurchases of: a) loans and advances b) financial assets available for sale d) financial liabilities Net change in financial assets and liabilities at fair value 29,114 (13,226) 461 13,548 (50) (931) 14,529 (2,324) 38,824 (16,329) 6,264 (1) 4,538 1,727 (6,845) (9,710) 3,103 461 7,284 (49) (5,469) 12,802 4,521 -25.0% -19.0% n.s. 116.3% n.s. -120.5% 741.3% -66.0% 120. Net interest and other banking income 952,377 877,166 75,211 8.6% Net interest and other banking income came to 952.4 million euro in 2008, reporting an increase of 8.6% on the prior year. This is a particularly satisfying result in view of the difficult circumstances in which it was achieved. Net fee and commission income was 2.4% higher than in 2007 at 271.9 million euro. Even this result is gratifying given the growing loss of customer confidence in financial markets and the consequently sharp fall in the acceptance of orders and placement of asset management products. The breakdown of fees and commission by type of business shows a steep contraction in those from placement of personal asset management products but an increase in those from the sale of other products, primarily insurance. - 131 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Dividend and similar income of 29.1 million euro was 25.0% lower than in the prior year which had benefited from a number of short-term investment transactions in equities close to their exdiv dates. Net trading income reported a loss of 13.2 million euro, compared with a loss of 16.3 million euro in the prior year. Given the major turmoil affecting global financial and stock markets in 2008, even if this result is negative it should be seen in a positive light and reflects the particularly prudent, vigilant management of the Group's trading activities. Net hedging gains (losses) reported a net gain of 461 thousand euro, having been zero at 31 December 2007. Losses on disposal of financial assets available for sale (caption 100 b) amounted to 931 thousand euro, compared with gains of 4.5 million euro in the prior year, almost all of which refers to the sale of the sale of shares in Banca Popolare di Intra. Gains on repurchases of financial liabilities (caption 100 d) amounted to 14.5 million euro (compared with 1.7 million euro in 2007) and mostly refer to the repurchase of part of the senior and mezzanine notes relating to the fifth and sixth securitizations organized by the Group, which are “reinstated” in the financial statements. The net change in financial assets and liabilities at fair value was a negative 2.3 million euro compared with a negative 6.8 million euro in the prior year, with this year's figure penalized by the negative change in fair value of junior notes relating to the first three of the securitizations organized by the Parent Bank. Comparison of net interest and other banking income reported in 2008 with the prior year shows increased contributions from net interest income (68.6% versus 67.2%), from net gains on the disposal or repurchase of financial assets and liabilities, caption 100 (1.4% versus 0.7%) and from the net change in financial assets and liabilities at fair value (-0.2% versus -0.8%). Although net trading income made a generally stable contribution (-1.4% versus -1.9%), net fee and commission income made a smaller contribution (28.5% versus 30.3%) as did dividend and similar income (3.1% versus 4.4%). - 132 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Net income from financial and insurance activities Captions (in thousands of Euro) 120. Net interest and other banking income 130. Net impairment adjustments to: a) loans and advances b) financial assets available for sale d) other financial transactions 140. Net income from financial activities 150. 160. Net premium income Other insurance income (charges) 170. Net income from financial and insurance activities Changes 31/12/2008 31/12/2007 952,377 877,166 75,211 8.6% (186,319) (152,115) (33,237) (967) (146,291) (135,843) (10,022) (426) (40,028) (16,272) (23,215) (541) 27.4% 12.0% 231.6% 127.0% 766,058 730,875 35,183 4.8% 241,177 (236,330) (241,177) 236,330 n.s. n.s. 735,722 30,336 4.1% - 766,058 (+/-) % Net income from financial and insurance activities was 4.1% higher at 766.1 million euro, up from 735.7 million euro in the prior year. Net impairment adjustments to loans and advances were 12.0% higher at 152.1 million euro, up from 135.8 million euro in the prior year, also reflecting increased coverage of impaired loans due to vigilant and prudent policies of credit risk evaluation. Net impairment adjustments to financial assets available for sale amounted to 33.2 million euro, compared with 10.0 million euro in the prior year. These adjustments include another writedown of 3.4 million euro against the investment in Hopa Spa, taking its carrying amount to 0.25 euro per share. Net impairment adjustments also include 15.3 million euro in writedowns against a structured loan provided under the sale agreement completed in the year relating to all the shares in Linea S.p.A. Net impairment adjustments to other financial transactions amounted to 967 thousand euro (426 thousand euro in 2007) and refer to adjustments against guarantees and commitments to disburse funds. Unlike in the prior year, the Group's consolidated results do not contain any contribution from net income from insurance activities; this is because 50% of Berica Vita and Vicenza Life was sold under the partnership agreement with the Cattolica Assicurazioni Group made in the last quarter of 2007, meaning that these companies are now being consolidated at equity. - 133 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Operating costs Captions 180. (in thousands of Euro) 190. 200. 210. 220. Administrative costs: a) payroll b) other administrative costs Net provisions for risks and charges Net adjustments to property, plant and equipment Net adjustments to intangible assets Other operating charges/income 230. Operating costs Changes 31/12/2008 31/12/2007 (672,697) (411,516) (261,181) (22,464) (20,427) (5,729) 42,453 (586,427) (349,420) (237,007) (41,092) (17,401) (3,752) 60,074 (86,270) (62,096) (24,174) 18,628 (3,026) (1,977) (17,621) 14.7% 17.8% 10.2% -45.3% 17.4% 52.7% -29.3% (678,864) (588,598) (90,266) 15.3% (+/-) % Operating costs were 15.3% higher at 678.9 million euro, reflecting the natural effects of the Group's recent growth in size. Analysis of the different components of cost reveals that payroll increased by 17.8% on 2007 to 411.5 million euro, mainly because of the cost of staff in the former UBI branches (not included at 31 December 2007), new recruits to staff newly opened branches and the costs for accessing the Law 449/1997 solidarity fund during the year. Other administrative costs climbed by 10.2% to 261.2 million euro, reflecting the costs of the new branches acquired from the UBI Group and higher costs associated with internally-driven expansion . Net provisions for risks and charges amounted to 22.5 million euro and were 45.3% lower than at 31 December 2007; last year's figure included major provisions against possible negative outcomes on certain types of financial products acquired from customers, which, given the state of financial markets, had suggested making suitable provisions against the related risks. Net adjustments to property, plant and equipment increased by 17.4% from 17.4 million euro in 2007 to 20.4 million euro in 2008, while those to intangible assets increased by 52.7% from 3.8 to 5.7 million euro; the increase in net adjustments to intangible assets mostly reflects higher amortization (of 1.6 million euro) after allocating 24.1 million euro of the purchase price paid for acquiring the former UBI branches to “intangibles” (which reduced the amount provisionally booked to goodwill in the prior year and reflects the value of the acquired relationships), in compliance with the treatment envisaged by IFRS 3 “Business combinations”. Other operating charges/income reported 42.5 million euro in net income, down 29.3% on 60.1 million euro in 2007, partly due to costs of closing out early certain financial instruments subscribed by customers and costs of renegotiating securitized mortgage loans. - 134 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The cost/income ratio1 was 70.25% compared with 64.83% in 2007. Profit (loss) from current operations before tax Captions 240. 250. 31/12/2008 (in thousands of Euro) 31/12/2007 46,911 Changes (+/-) % 86,445 260. 270. Profit (loss) from equity investments Net gains (losses) arising on fair value adjustments to property, plant and equipment and intangible assets Adjustments to goodwill Gains (losses) on disposal of investments 39,534 84.3% 95 (1,386) (201) 172 (660) 645 (77) (726) (846) -44.8% 110.0% -131.2% 280. Profit (loss) from current operations before tax 172,147 194,192 (22,045) -11.4% Profit (loss) from current operations before tax was 11.4% below the prior year at 172.1 million euro. Profits from equity investments amounted to 86.4 million euro, compared with 46.9 million euro in 2007, and reflect the capital gain of 91.6 million euro realized on the disposal of the entire interest in Linea S.p.A. to Compass S.p.A., less the losses for the year of certain associates consolidated at equity. Net gains (losses) arising on fair value adjustments to property, plant and equipment and intangible assets reported immaterial amounts. Adjustments to goodwill amounted to 1.4 million euro, compared with 660 thousand euro in the prior year, and reflect the recognition of impairment losses on all the remaining goodwill arising on consolidation relating to the subsidiary Nuova Merchant. Lastly, losses on disposal of investments amounted to 201 thousand euro compared with gains of 645 thousand euro in the prior year. 1 This indicator reports administrative costs (caption 180) plus net adjustments to property, plant and equipment and intangible assets (captions 200 and 210) as a proportion of net interest and other banking income (caption 120) plus other operating charges/income (caption 220). - 135 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Net income for the year pertaining to the Parent Bank Captions (in thousands of Euro) 31/12/2008 31/12/2007 Changes (+/-) % 280. Profit (loss) from current operations before tax 172,147 194,192 (22,045) -11.4% 290. Income taxes on current operations (61,092) (76,652) 15,560 -20.3% 300. Profit (loss) from current operations after tax 111,055 117,540 (6,485) -5.5% 320. Net income for the year 111,055 117,540 (6,485) -5.5% 330. Minority interests (2,316) (3,809) 1,493 -39.2% 340. Net income (loss) for the year pertaining to the parent bank 108,739 113,731 (4,992) -4.4% Income taxes amounted to 61.1 million euro (with a tax rate of 35.5%), compared with 76.7 million euro in 2007 (with a tax rate of 39.5%). Following the above charge for tax, profit (loss) from current operations after tax and net income for the year amounted to 111.1 million, down 5.5% on the prior year. Net income pertaining to minority interests in subsidiary companies came to 2.3 million euro compared with 3.8 million euro in 2007, while net income for the year pertaining to the Parent Bank was 108.7 million euro, down 4.4% on the prior year. Reconciliation of equity and net income of the Parent Bank with the related consolidated amounts The following table reconciles equity and net income reported in the Parent Bank's individual financial statements for 2008 with the corresponding figures in the consolidated financial statements. - 136 - Banca Popolare di Vicenza Group (in thousands of Euro) Parent bank' s financial statement Report on Operations at 31 December 2008 31/12/2008 of which: net Equity profit for the year 2,844,153 151,035 31/12/2007 of which: net Equity profit for the year 2,783,607 110,090 Year results pertaining to the Gruop, as to: - companies consolidated line-by-line - companies valued at shareholders'equity - 17,030 - 17,030 33,214 33,214 - 948 - 948 12,757 12,757 - 3,838 23,226 - 24,323 - 415 - 28,419 - 19,305 7,729 - 776 Differences compared to carrying values, as to: - companies consolidated line-by-line - companies valued at shareholders'equity Write-off of dividends collected during the year from: - companies consolidated line-by-line - companies valued at shareholders'equity Derecognition of intercompany profit and loss Derecognition of intercompany capital gains from discontinuing and contributing operations Other consolidation adjustments Consolidated financial statement - 27,688 - 33,218 - 2,943 - 8,608 10,474 2,226 4,606 1,859 - 83,831 - 66 - 83,765 82 9,290 232 9,057 - 1,254 2,729,851 108,739 2,742,882 113,731 Consolidated equity pertaining to the Parent Bank of 2,729.9 million euro is 114.3 million euro lower than that reported in the Parent Bank's individual financial statements. The changes in consolidated equity are detailed in a specific schedule forming part of the consolidated financial statements. Consolidated net income for the year pertaining to the Parent Bank of 108.7 million euro is 42.3 million euro lower than that reported in the Parent Bank's individual financial statements; this difference mainly reflects the negative contribution by the subsidiaries BPV Finance (-21.7 million euro after consolidation adjustments) and Nuova Merchant (-4.9 million euro after consolidation adjustments) which were affected by the difficulties on financial markets, and the smaller amount of the capital gain reported for consolidation purposes (-19.4 million euro) on the sale of all the shares in Linea S.p.A. during the year. Information relating to the ownership and sale of treasury shares Information relating to treasury shares of the Parent Bank and of companies included in the consolidation is provided in the explanatory notes. - 137 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Audit of the consolidated financial statements The Parent Bank has had its individual and consolidated financial statements audited by KPMG SpA, who were reappointed as the Group's auditors for the three-year period 2008-2011 at the stockholders' meeting held on 19 April 2008, with the approval of the Board of Statutory Auditors. - 138 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 PERFORMANCE OF BPVi GROUP COMPANIES Highlights from the 2008 balance sheets and income statements of the Group's companies are presented and discussed below. The principal aggregates of each of the Group's banking subsidiaries are presented below, thereby putting them into perspective within the Group as a whole and providing an overview of the scale of its banking activities. Intercompany transactions and balances have not been eliminated from these figures. Items (in thousands of Euro) BPVi Banca Nuova Cariprato Farbanca Gruppo 1 BPVi Loans to customers 16,018 2,856 3,394 319 22,705 Direct deposits 15,051 3,494 2,871 95 21,406 Indirect deposits 12,926 1,271 1,671 21 15,890 Equity 2,844 210 279 37 2,730 Net income for the year 151.0 15.2 0.5 2.7 108.7 Number of outlets 2 455 128 97 1 681 Number of branches 436 106 94 1 637 3,508 899 990 29 5,645 Number of employees 3 1 The Group's figures refer to the consolidated financial statements and not to the sum of the companies presented above. The number of outlets includes bank branches, money shops and private banking offices. 3 As of 31 December 2008. 2 - 139 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Performance of the Parent Bank Direct deposits Direct deposits, excluding “liabilities for assets sold but not derecognized”, amounted to 14,271 million euro at 31 December 2008, reporting an increase of 12.2% on the year before (+8.4% including “liabilities for assets sold but not derecognized”). Direct deposits (in millions of Euro) 31/12/2008 31/12/2007 Changes (+/-) % Current accounts and unrestricted deposits Current accounts and restricted deposits Repurchase agreements and other payables Bonds Certificates of deposit and other securities 5,946 200 575 7,386 164 5,344 22 604 6,571 180 602 178 -29 815 -16 11.3% 809.1% -4.8% 12.4% -8.9% sub-total Liabilities for assets sold but not derecognized 14,271 780 12,721 1,164 1,550 -384 12.2% -33.0% Total direct deposits 15,051 13,885 1,166 8.4% The changes in the different types of direct deposit reflect strong growth in “bonds” (+12.4%) and “current accounts and unrestricted deposits” (+11.3%), but a contraction in “repurchase agreements and other payables” (-4.8%). This downward trend in repurchase agreements in favour of other types of funding is a positive sign in terms of liquidity, with the Bank closing such funding transactions with lending transactions generally in the same technical form. “Certificates of deposit and other securities” and “current accounts and restricted deposits” have settled for some time now at much reduced levels: while the former posted a decrease over the twelve months of 8.9%, the later grew by 178 million euro in absolute terms (+809.1%). With reference to the Bank's own bond issues, which account for 49% of all direct deposits, the Bank made no new issues in the year under its European Medium Term Notes programme, after issuing more than 1,815 million euro in notes in 2007; consequently, the entire change for the year is attributable to ordinary placement activities with retail customers, with obvious benefits in terms of diversification of the sources and cost of funding . “Liabilities for assets sold but not derecognized” were 33.0% lower than at 31 December 2007. These relate to the "Berica 5 Residential MBS" and “Berica 6 Residential MBS” securitizations - 140 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 arranged in 2004 and 2006 respectively, which, as discussed in the section on loans, have been “reinstated” in the balance sheet, as required by IAS 39. In fact, they represent notes issued by vehicle companies that are backed by securitized home mortgages; their decrease since 31 December 2007 reflects partial repayment of such securities and the Bank's repurchase of 208.9 million euro in senior and mezzanine notes issued as part of the above securitizations which have consequently been derecognized. With reference to the latest securitization known as “Berica 7 Residential MBS”, carried out in November 2008 and also “reinstated” in the balance sheet under IAS 39, since all the related asset backed securities (ABS) were subscribed by the originator banks (BPVi, Banca Nuova and Cariprato), no “liabilities for assets sold but not derecognized” have been recognized. Direct deposits ( in millions of Euro) 20,000 15,000 15,051 13,885 10,000 +8.4% 5,000 0 31/12/2008 31/12/2007 Indirect deposits Indirect deposits had a total market value of 12,926 million euro at 31 December 2008, reporting a decrease of 14.4% on a year earlier. This aggregate has been seriously affected by the recent turmoil on financial markets and the decline in its value is almost entirely attributable to negative performance in the asset management sector, which although accounting for only 19% of all indirect deposits, posted an absolute decrease in value of 1,792 million euro over the year (-42.2%). Assets under administration, which represent 69% of the total aggregate, also reported a negative performance although not as large (-5.2%). Pension premiums, accounting for 12% of total indirect deposits, increased by 7.2% over the year, reflecting the benefits of partnership with the Cattolica Assicurazioni Group. - 141 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Indirect deposits (in millions of Euro) 31/12/2008 31/12/2007 Changes (+/-) % Mutual funds Personal asset management Pension premiums Shares Other securities Treasury shares 1,993 457 1,536 1,202 4,029 3,709 3,148 1,094 1,433 1,938 3,773 3,722 -1,155 -637 103 -736 256 -13 -36.7% -58.2% 7.2% -38.0% 6.8% -0.3% Total indirect deposits 12,926 15,108 -2,182 -14.4% assets under management retirement savings assets under administration 2,450 1,536 8,940 4,242 1,433 9,433 -1,792 103 -493 -42.2% 7.2% -5.2% Looking at the various forms of indirect deposits, the sharp contraction in assets under management, which for some time has witnessed a reduction in volumes due to investor disaffection for this sector, reflects decreases in both “mutual funds” (-36.7%) and “personal asset management” (-58.2%). With regard to assets under administration, “shares” were 38.0% lower mainly because of the steep drop in global share prices, while “other securities” were 6.8% higher. “Treasury shares” were generally stable. Lastly, “pension premiums” posted an annual increase of 7.2% to 1,536 million euro at 31 December 2008. Indirect deposits 20,000 ( in milions of Euro) 15,000 15,108 12,926 10,000 -14.4% 5,000 0 31/12/2007 31/12/2008 Loans to customers The volume of loans to businesses and households in our home regions continued to grow in a satisfactory fashion in 2008, all of which was funded by the growth in direct deposits from customers. - 142 - Banca Popolare di Vicenza Group Loans to customers (in millions of Euro) Report on Operations at 31 December 2008 31/12/2008 Ordinary current accounts Mortgage loans Syndicated loans Import/export loans Other loans Debt securities Repurchase agreements Net non-performing loans sub-total (1) Changes (+/-) % 3,265 5,910 1,541 1,177 2,160 48 47 193 3,194 5,364 1,468 1,132 2,332 18 7 207 71 546 73 45 -172 30 40 -14 2.2% 10.2% 5.0% 4.0% -7.4% 166.7% 571.4% -6.8% 14,341 13,722 619 4.5% 1,677 1,191 486 40.8% 16,018 14,913 Assets sold but not derecognized Total net loans 31/12/2007 1,105 7.4% This does not include non-performing loans related to “assets sold but not derecognized”. Net of impairment adjustments, loans to customers increased by 7.4% on the prior year to 16,018 million euro at 31 December 2008 (+4.5% excluding “assets sold but not derecognized”). In terms of individual lending products, almost all the different technical forms grew despite the economic slowdown. In particular, “mortgage loans” grew by 10.2%, “ordinary current accounts” by 2.2%, “syndicated loans” by 5.0% and “import-export loans” by 4.0%. The increase in “debt securities” (+166.7%) is mainly due to the reclassification in the year of certain financial instruments previously classified as “financial assets available for sale”; this reclassification was permitted under the amendments to IAS 39 endorsed in Regulation EC 1004/2008, as already discussed in an earlier section of this report. “Repurchase agreements”, of relatively immaterial absolute amount, were 40 million euro higher (+571.4%), while “other loans” were 7.4% lower. - 143 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Loans to customers 20,000 ( in milions of Euro) 15,000 16,018 14,913 10,000 +7.4% 5,000 0 31/12/2007 31/12/2008 “Mortgage loans” grew at a slower pace than in the past, reflecting a contraction in individual customer demand throughout the banking industry as a whole, and the new securitization carried out in November 2008, under which BPVi, Banca Nuova and Cariprato sold a total of 968.4 million euro in performing residential mortgage loans (of which 682.4 million euro related to BPVi) to a special purpose entity called “Berica 7 Residential MBS Srl”. Like the “Berica 5 Residential Mbs” and “Berica 6 Residential MBS” securitizations, this securitization does not meet the derecognition requirements of IAS;6 accordingly, the residual securitized assets have been “reinstated” in the financial statements at 31 December 2008 as “assets sold but not derecognized” (which have therefore increased by 486 million euro (+40.8%). “Mortgage loans” nonetheless continued to represent around 37% of total loans (and over 47% including the securitized mortgages classified in “assets sold but not derecognized”). Credit risk indicators have deteriorated throughout the banking industry in the wake of the financial market crisis in the second half of the year and the resulting deterioration in an already weak economy. These events have had a negative impact on the quality of the Bank's loan book, which has deteriorated somewhat at the end of 2008 relative to 31 December 2007. This deterioration, expressed in terms of the ratio between impaired loans and total loans, was less than for the banking industry as a whole. 6 With regard to the other securitizations carried out before 1 January 2004, the securitized assets were not reinstated on the first-time adoption of IAS 39, as allowed by paragraph 27 of IFRS 1. - 144 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Impaired loans net 1,000 ( in milions of Euro) 800 600 560.8 498.3 +12.5% 400 200 0 31/12/2007 31/12/2008 Impaired loans to customers (net of adjustments and including any impaired loans classified as “assets sold but not derecognized”) were 62.5 million euro higher (+12.5%) at 31 December 2008 than a year earlier; however, as a percentage of total net loans, impaired loans increased by just 0.16 percentage points, from 3.34% at 31 December 2007 to 3.50% at the end of 2008. The ratio of net non-performing loans to net loans to customers was 1.38%, marking an improvement of 0.10 percentage points on the figure of 1.48% reported at the end of 2007. Looking at the composition of impaired loans, it is mainly the watchlist loans and positions past due by more than 180 days that have deteriorated most, increasing by 64.3 million euro (+34.5%) and 11.3 million euro (+19.0%) respectively; non-performing loans have increased by 928 thousand euro (+0.4%), while restructured loans have fallen by 14.0 million euro (-44.3%). In terms of coverage, meaning the ratio between total provisions and gross exposure, the coverage of impaired loans has increased from 31.75% at 31 December 2007 to 34.52% at 31 December 2008, mainly due to higher provisions against non-performing loans, whose coverage, ignoring partial write-offs, has risen from 42.45% at 31 December 2007 to 49.82% at the end of 20087. Lastly, the “general provision” for “performing” loans amounted to 69.2 million euro at 31 December 2008, providing coverage of 0.45%, down from 0.54% at 31 December 2007. This reduction is mainly due to the smaller impact of discounting after the cuts in interest rates in the last part of the year. 7 The coverage of non-performing loans, including write-offs for bankruptcy proceedings still in progress at 31 December 2008, was 66.63% at year end, while that of gross impaired loans would be 48.01%. - 145 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Equity and regulatory capital The equity of Banca Popolare di Vicenza amounted to 2,844.2 million euro at 31 December 2008, reporting an increase of 60.5 million euro (+2.2%) since 31 December 2007. Equity (in thousands of Euro) Capital stock Additional paid-in capital Equity instruments Valuation reserves Reserves Treasury shares 31/12/2008 261,460 1,960,355 13,104 38,049 517,131 - 96,981 Equity Net income for the year Total equity 31/12/2007 261,656 1,963,297 13,630 - 43,225 478,159 - 2,693,118 2,673,517 151,035 110,090 2,844,153 2,783,607 Changes (+/-) - 196 - 2,942 - 526 81,274 38,972 - 96,981 19,601 % -0.1% -0.1% -3.9% -188.0% 8.2% n.s. 0.7% 40,945 37.2% 60,546 2.2% The decreases of 196 thousand euro in “capital stock” and of 2,942 thousand euro in “additional paid-in capital” reflect the combined effect of issuing new shares allotted to employees after achieving a specific length of service and of reimbursing shares to estates of deceased members, now cancelled. “Equity instruments” of 13.1 million euro at 31 December 2008 refer to the equity component embedded in the convertible bond known as “BPVI 13.a Emissione 2007-2015”, placed by the Parent Bank in July 2007, and reported separately in accordance with IAS 32. The decrease of 526 thousand euro reflects bonds that were bought back but have not yet been resold. The increase of 81.3 million euro in the "valuation reserves" reflects the changes in fair value recognized in the year for financial instruments classified as “financial assets available for sale” as well as 60.7 million euro for cancelling the negative valuation reserves relating to the interest in Cattolica Assicurazioni after reclassifying it to “equity investments” with effect from 31 October 2008. The "valuation reserves" also include the reserves arising from the valuation of land, buildings and works of art at deemed cost on the first-time adoption of IAS/IFRS, together with the reserves relating to special revaluation laws. The increase of 39.0 million euro in other "reserves" reflects 37.5 million euro in allocations of prior year net income to the Group's reserves, and 1.5 million euro in other changes. These reserves also include reserves formed from prior year earnings, as well as the positive and - 146 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 negative reserves arising on first-time adoption of IAS-IFRS not recognized in other equity accounts. They also include the former "reserve for general banking risks" recorded pursuant to Decree 87/92 which, in accordance with IAS, has been reclassified to equity. A total of 1,616,346 treasury shares were held at 31 December 2008 with a value of 97.0 million euro. These were the result of buy-backs in the year using the specific reserve for treasury shares previously set up. Capital stock comprised 69,722,736 shares at 31 December 2008 compared with 69,775,066 at 31 December 2007, reporting a net decrease of 52,330 reflecting the issue of 5,620 new shares to employees upon reaching a specific length of service and the cancellation of 57,950 shares. Excluding the 1,616,346 treasury shares held by the Bank, the number of outstanding shares at 31 December 2008 was 68,106,390. The shares of the Bank, which is one of the Relevant Issuers listed in CONSOB Resolutions 11.768/98 and 11.862/99, are dematerialized and centralized with Monte Titoli, in accordance with the provisions of Decree 58/98 and Decree 213/98. The following table reports the Bank's purchases and sales of its shares in accordance with art. 18 of the articles of association. Treasury shares 31/12/07 Purchases Sales 31/12/2008 (1) Number of shares % on Equity (1) Amount (in thousands of Euro) 5,211,730 3,595,384 7.47% 5.15% 312,704 215,723 1,616,346 2.32% 96,981 % determined with reference to the number of shares outstanding at year end. Capital stock at 31 December 2008 was held by 53,329 Members; this was 849 more than at 31 December 2007, reflecting the admission of 3,234 new Members in the year and the departure of 2,385 Members. - 147 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Number of Shareholders 55,000 50,000 53,329 52,480 47,561 45,000 40,000 2006 2007 2008 The amount of the Bank's capital is adequate and provides reliable coverage of business risks, while satisfying the minimum requirements established by the Supervisory Authorities. The Bank's regulatory capital is made up as follows: (in millions of Euro) Changes 31/12/2008 31/12/2007 2,061.8 823.9 -26.8 1,963.9 728.1 -26.8 97.9 95.8 0.0 5.0% 13.2% 0.0% 2,858.9 2,665.2 193.7 7.3% Tier 1 capital Tier 2 capital Deductions Regulatory capital (+/-) % The prudential ratios are as follows: Capital adeguacy ratios Core Tier 1 capital ratio Tier 1 capital ratio (Tier 1 capital/Risk-weighted assets) Total capital ratio (Regulatory capital/ Risk-weighted assets) 31/12/2008 31/12/2007 12.04% 12.04% 16.70% 9.69% 9.69% 13.15% var. 2008 /2007 2.4 b.p. 2.4 b.p. 3.6 b.p. Regulatory capital and risk assets were calculated at 31 December 2007 using the previously applicable rules of Basel I, while those at 31 December 2008 have been determined under the rules of Basel II. - 148 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Comments on the income statement Banca Popolare di Vicenza closed 2008 with 151.0 million euro in net income, 37.2% above the prior year. This result is more than satisfactory in view of the context in which it was achieved, with the most unprecedented financial crisis in recent history starting to spill over into the real economy in the last part of the year. The Bank was able to face the effects of the crisis in a calm fashion thanks to its focus on core business and its deep roots in its home areas, combined with time-honoured attention to a solid balance sheet. Net income primarily reflected the results of core retail banking activities and careful management of the Bank's own portfolios, even if it included the increase in operating costs due to the rapid growth in size in recent years and the prudent policy of providing against risks and charges, especially necessary at times of great uncertainty. Income and expenses not relating to the core business, particularly the capital gain on the sale of the interest in Linea S.p.A., reported a net positive balance of 728 million euro and helped further strengthen the Group's capital base. This result, combined with the good resistance of the core business, the establishment of adequate capital buffers against risks and further potential for growth thanks to our increase in size in recent years make us moderately optimistic about the future despite the significant uncertainties permeating the environment. For the purposes of better appreciating the contribution of the various areas of the Bank's operations to net income, trends in the principal performance indicators during 2008 are discussed below and compared with those in the prior year. Net interest income Captions (in thousands of Euro) 10. 20. Interest income and similar revenues Interest expense and similar charges 30. Net interest income Changes 31/12/2008 31/12/2007 1,110,538 (704,906) 877,720 (522,448) 232,818 (182,458) 26.5% 34.9% 405,632 355,272 50,360 14.2% (+/-) % Net interest income of 405.6 million euro was 14.2% up on 2007, reflecting higher volumes as well as spread management policies, fostered by the favourable trend in market rates in 2008. 8 Calculated by deducting the amount reported in line item 130 b) “Net impairment adjustments to financial assets available for sale” (-24.5 million euro) from the sum of line items 210 “Income from equity investments” (97.1 million euro) and 240 “Profits/losses from disposals of investments” (-0.2 million euro). - 149 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Net interest and other banking income Captions (in thousands of Euro) 31/12/2008 31/12/2007 Changes (+/-) % 30. Net interest income 405,632 355,272 50,360 14.2% 40. 50. Fee and commission income Fee and commission expense 194,894 (17,325) 193,435 (18,446) 1,459 1,121 0.8% -6.1% 60. Net fee and commission income 177,569 174,989 2,580 1.5% 70. 80. 90. 100. 110. Dividend and similar income Net trading income Net hedging gains (losses) Gains (losses) on disposals/repurchases of: a) loans and advances b) financial assets available for sale d) financial liabilities Net change in financial assets and liabilities at fair value 55,340 1,485 273 17,670 (38) 3,961 13,747 (3,723) 68,299 (18,437) 5,122 (17) 4,055 1,084 (2,566) (12,959) 19,922 273 12,548 (21) (94) 12,663 (1,157) -19.0% n.s. n.s. 245.0% 123.5% -2.3% n.s. 45.1% 120. Net interest and other banking income 654,246 582,679 71,567 12.3% Net interest and other banking income came to 654.2 million euro in 2008, reporting an increase of 12.3% on the prior year. This is a particularly satisfying result in view of the difficult circumstances in which it was achieved. Net fee and commission income was 1.5% higher than in 2007 at 177.6 million euro. Even this result is gratifying given the growing loss of customer confidence in financial markets and the consequently sharp fall in the acceptance of orders and placement of asset management products. The breakdown of fees and commission by type of business shows a steep contraction in those from placement of personal asset management products but an increase in those from the sale of other products, primarily insurance. Dividend and similar income of 55.3 million euro was 19.0% lower than in the prior year which had benefited from a number of short-term investment transactions in equities close to their exdiv dates. Net trading income reported a profit of 1.5 million euro, compared with a loss of 18.4 million euro in the prior year. Given the major turmoil affecting global financial and stock markets in 2008, this result should be seen in a positive light and reflects the particularly prudent, vigilant management of the Bank's trading activities. Net hedging gains (losses) reported a net gain of 273 thousand euro, having been zero at 31 December 2007. - 150 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Gains on disposal of financial assets available for sale (Caption 100 b) amounted to 4.0 million euro, staying generally in line with the prior year (-2.3%). Gains on repurchases of financial liabilities (caption 100 d) amounted to 13.7 million euro (compared with 1.1 million euro in 2007) and mostly refer to the repurchase of part of the senior and mezzanine notes relating to the fifth and sixth securitizations organized by the Group, which are “reinstated” in the financial statements. The net change in financial assets and liabilities at fair value was a negative 3.7 million euro, compared with a negative 2.6 million euro in the prior year, with this year's figure penalized by the negative change in the fair value of junior notes relating to the first three of the securitizations organized by the Parent Bank. Comparison of net interest and other banking income reported in 2008 with the prior year shows increased contributions from net interest income (62.0% versus 61.0%), from net gains on the disposal or repurchase of financial assets and liabilities, caption 100 (2.7% versus 0.9%) and from net trading income (0.3% versus -3.2%). Although the net change in financial assets and liabilities at fair value made a generally stable contribution (-0.6% versus -0.4%), net fee and commission income made a smaller contribution (27.1% versus 30.0%) as did dividend and similar income (8.5% versus 11.7%). Net income from financial activities Captions (in thousands of Euro) 120. Net interest and other banking income 130. Net impairment adjustments to: a) loans and advances b) financial assets available for sale d) other financial transactions 140. Net income from financial activities Changes 31/12/2008 31/12/2007 654,246 582,679 71,567 12.3% (126,710) (101,313) (24,475) (922) (112,206) (102,790) (9,117) (298) (14,504) 1,477 (15,358) (624) 12.9% -1.4% 168.5% 209.4% 527,536 470,473 57,063 12.1% (+/-) % Net income from financial activities amounted to 527.5 million euro compared with 470.5 million euro in the prior year, posting an increase of 12.1%. Net impairment adjustments to loans and advances were 1.4% lower at 101.3 million euro, down from 102.8 million euro in the prior year. Net impairment adjustments to financial assets available for sale amounted to 24.5 million euro, compared with 9.1 million euro in the prior year. These adjustments include another writedown of 3.4 million euro against the investment in Hopa Spa, taking its carrying amount to - 151 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 0.25 euro per share. Net impairment adjustments also include 15.3 million euro in writedowns against a structured loan provided under the sale agreement completed in the year relating to all the shares in Linea S.p.A. Net impairment adjustments to other financial transactions amounted to 922 thousand euro (299 thousand euro in 2007) and refer to adjustments against guarantees and commitments to disburse funds. Operating costs Captions 150. (in thousands of Euro) 160. 170. 180. 190. Administrative costs: a) payroll b) other administrative costs Net provisions for risks and charges Net adjustments to property, plant and equipment Net adjustments to intangible assets Other operating charges/income 200. Operating costs Changes 31/12/2008 31/12/2007 (433,704) (254,337) (179,367) (15,332) (7,456) (4,430) 26,831 (372,363) (208,897) (162,466) (26,105) (5,673) (2,199) 42,339 (62,341) (45,440) (16,901) 10,773 (1,783) (2,231) (15,508) 16.7% 21.8% 10.4% -41.3% 31.4% 101.5% -36.6% (434,091) (364,001) (71,090) 19.5% (+/-) % Operating costs were 19.3% higher at 434.1 million euro, reflecting the natural effects of the Bank's recent growth in size. Analysis of the different components of cost reveals that payroll increased by 21.2% on 2007 to 254.3 million euro, mainly because of the cost of staff in the former UBI branches (not included at 31 December 2007) and of new recruits to staff newly opened branches. Other administrative costs climbed by 10.4% to 179.4 million euro, reflecting the costs of the new branches acquired from the UBI Group and higher costs associated with internally-driven expansion. Net provisions for risks and charges amounted to 15.3 million euro and were 41.3% lower than at 31 December 2007; last year's figure included major provisions against possible negative outcomes on certain types of financial products acquired from customers, which, given the state of financial markets, had suggested making suitable provisions against the related risks. Net adjustments to property, plant and equipment increased by 31.4% from 5.7 million euro in 2007 to 7.5 million euro in 2008, while those to intangible assets increased by 101.5% from 2.2 to 4.4 million euro; the increase in net adjustments to intangible assets mostly reflects higher amortization (of 1.6 million euro) after allocating 24.1 million euro of the purchase price paid for acquiring the former UBI branches to “intangibles” (which reduced the amount provisionally booked to goodwill in the prior year and reflects the value of the acquired relationships), in compliance with the treatment envisaged by IFRS 3 “Business combinations”. - 152 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Other operating charges/income reported 26.8 million euro in net income, down 36.6% on 42.3 million euro in 2007, partly due to costs of closing out early certain financial instruments subscribed by customers and costs of renegotiating securitized mortgage loans. The cost/income ratio1 was 65.42% compared with 60.84% in 2007. Profit (loss) from current operations before tax Captions 31/12/2008 (in thousands of Euro) 210. 240. Profit (loss) from equity investments Gains (losses) on disposal of investments 97,070 (178) 250. Profit (loss) from current operations before tax 190,337 31/12/2007 Changes (+/-) % 42,628 9 54,442 (187) 127.7% -2077.8% 149,109 41,228 27.6% Profit (loss) from current operations before tax was 27.6% above the prior year at 190.3 million euro. Profit from equity investments amounted to 97.1 million euro, compared with 42.6 million euro in 2007, and reflects the capital gain of 110.0 million euro realized on the disposal of the entire interest in Linea S.p.A. to Compass S.p.A., less the impairment losses recognized against the value of certain subsidiaries. Lastly, losses on disposal of investments amounted to 178 thousand euro compared with gains of 9 thousand euro in the prior year. Net income for the year Captions (in thousands of Euro) 31/12/2008 31/12/2007 Changes (+/-) % 250. Profit (loss) from current operations before tax 190,337 149,109 41,228 27.6% 260. Income taxes on current operations (39,302) (39,019) (283) 0.7% 270. Profit (loss) from current operations after tax 151,035 110,090 40,945 37.2% 290. Net income for the year 151,035 110,090 40,945 37.2% 1 This indicator reports administrative costs (caption 150) plus net adjustments to property, plant and equipment and intangible assets (captions 170 and 180) as a proportion of net interest and other banking income (caption 120) plus other operating charges/income (caption 190). - 153 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Income taxes amounted to 39.3 million euro (with a tax rate of 20.6%), compared with 39.0 million euro in 2007 (with a tax rate of 26.2%). Following the above charge for tax, profit (loss) from current operations after tax and net income for the year amounted to 151.0 million euro, up 37.2% on the prior year. - 154 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Performance of other group banks Banca Nuova S.p.A. Balance sheet and income statement highlights (in millions of euro) 2008 2007 Change % Change Balance sheet highlights Direct deposits Indirect deposits Loans to customers Total Assets Risk-weighted assets (RWA) Equity (including net income for the year) Regulatory capital 3,494.5 1,271.4 2,856.3 4,087.8 2,214.0 210.3 186.4 2,887.1 1,333.5 2,520.3 3,263.0 2,371.8 205.0 194.4 607.4 -62.1 336.0 824.8 -157.8 5.3 -8.0 21.0% -4.7% 13.3% 25.3% -6.7% 2.6% -4.1% 98.9 144.4 -108.0 -60.1 15.2 91.8 136.9 -103.4 -55.1 10.0 7.1 7.5 -4.6 -5 5.2 7.7% 5.5% 4.4% 9.1% 52.0% Income statement highlights Net interest income Net interest and other banking income Operating costs of which: payroll Net income for the year Other information 2008 Number of employees at year-end Number of branches 2007 899 106 Key performance indicators 2008 Change 850 106 2007 % Change 49 0 Change 2008 /2007 Structure ratios (%) Loans to customers / Total assets Direct deposits / Total assets Loans to customers / Direct deposits 69.9% 85.5% 81.7% 77.2% 88.5% 87.3% -7.3 p.p. -3.0 p.p. -5.6 p.p. 7.8% 0.4% 74.2% 5.1% 0.3% 72.1% 2.7 p.p. 0.1 p.p. 2.1 p.p. 4.0 3.3 165.8 3.4 3.0 162.4 17.1% 9.7% 2.1% 3.70% 1.67% 57.38% 41.82% 3.49% 1.67% 57.10% 42.31% 0.21 p.p. 0.00 p.p. 0.28 p.p. -0.49 p.p. 6.44% 6.44% 8.42% 5.29% 5.29% 8.20% 1.15 p.p. 1.15 p.p. 0.22 p.p. Profitability and efficiency ratios (%) Net income for the year / Equity excluding net income for the year (ROE) Net income for the year / Total average assets (ROAA) Cost/Income (2) Productivity ratios (1) (3) Direct deposits per employee (in millions of euro) Loans to customers per employee (in millions of euro) Net interest and other banking income per employee (in thousands of euro) Risk ratios (%) Net impaired loans/Net loans Net non-performing loans/Net loans Non-performing loans coverage (%) Impaired loans coverage (%) Capital adequacy ratios (%) Core Tier 1 Tier 1 (Tier 1 capital / Total weighted assets) Total Capital Ratio (Regulatory capital / Total weighted assets) (1) (2) Total average assets are determined as the simple average of total assets at the end of the current year and at the end of the previous year. This is the ratio of administrative costs (line item 150) plus net adjustments to property, plant and equipment and intangible assets (line items 170 and 180) to net interest and other banking income (line item 120) plus other operating charges/income (line item 190). (3) The productivity indicators are calculated with reference to the average number of employees. - 155 - 5.8% 0.0% Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Banca Nuova, 99.59% owned by Banca Popolare di Vicenza (which carries it at a book value of 284.1 million euro), is a retail bank with deep roots in Sicily, where it has branches in every province, and which has gradually expanded into the regions of Calabria and Lazio in recent years. Its commercial network had 128 outlets at 31 December 2008: 106 bank branches, 17 money shops and 5 private banking offices. It had 899 employees at this date, of whom 22 under fixed-term contracts, 7 under apprenticeship contracts and 24 part-timers, with a net increase of 49 since the end of the prior year. The Financial Promoter network had 150 consultants at 31 December 2008, two fewer than a year earlier. Banca Nuova managed to expand its banking business significantly in 2008: the bank's total deposits amounted to 4,765 million euro at 31 December 2008, 12.9% more than a year earlier, while net loans were 13.3% higher at 2,856 million euro. Direct deposits increased by 607 million euro to 3,494 million euro (+21%). Most of this increase was attributable to growth in “current accounts and unrestricted deposits” and “bonds”. In fact, current accounts and unrestricted deposits grew by more than 563 million euro (+31.5%) since 31 December 2007, while bonds increased by around 124 million euro (+19.7%). Indirect deposits amounted to over 1,271 million euro, reporting a decrease of 63 million euro since the end of the prior year (-4.7%). In particular, the largest decreases were in the mutual funds and shares sectors, only partly offset by growth in asset administration and in other securities. Net loans increased by 336 million euro to 2,856 million euro (13.3%); in detail, “current accounts” increased by over 111 million euro (+34.6%), “repurchase agreements” by more than 31 million euro (considered exceptional following a transaction at year end), “mortgage loans” by 162 million euro (+11.2%), “import-export loans ” by more than 10 million euro (+46.1%) and “debt securities” by 10 million euro (+53.5%). In contrast, “syndicated loans ” decreased by around 16 million euro (-28.1%) and “other loans” by 130 million euro (-31.3%), mostly attributable to a loan repaid by the subsidiary Prestinuova. Assets sold but not derecognized increased by 151 million euro (+75.2%) following the new multioriginator securitization carried out in the year known as “Berica 7 Residential MBS”. With reference to the indicators of credit risk, the ratio of net impaired loans to net loans (including those loans represented by "Assets sold but not derecognized") went from 3.49% at 31 December 2007 to 3.70% at 31 December 2008, while the ratio of net non-performing loans to net loans was stable at 1.67%. - 156 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 In terms of the subsidiary's income statement, it reported 15.2 million euro in net income for the year (+51.5% on 2007), particularly reflecting the improvement in net interest income which was 7.1 million euro higher at 98.9 million euro (+7.8%). Even though net fee and commission income was generally stable (+0.8%) largely because of downturn in the asset management business, net interest and other banking income was 7.5 million euro higher at 144.4 million euro (+5.5%). Net income from financial activities improved by 5.8% to 133.6 million euro. Operating costs rose by 4.5% to 108 million euro. Profit (loss) from current operations before tax came to 25.1 million euro, posting an absolute increase of around 3 million euro (+13.5%) on 2007. Income taxes were 2.2 million euro lower than in the prior year at 9.9 million euro (-18.1%). The reduction reflects 1.9 million euro for franking the differences between asset book and tax values arising from off-book adjustments made up until 31 December 2007 (so-called franking of Form EC). Net income for the year came to 15.2 million euro, reporting an absolute increase of 5.2 million euro (+51.5%) on 2007. - 157 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Cariprato S.p.A. Balance sheet and income statement highlights (in millions of euro) 2008 2007 Change % Change Balance sheet highlights Direct deposits Indirect deposits Loans to customers Total Assets Risk-weighted assets (RWA) Equity (including net income for the year) Regulatory capital 2,871 1,671 3,394 3,897 3,041 279.1 267.0 2,684 2,064 3,193 3,811 3,394 288.8 268.1 187 -393 201 86 -353 -9.7 -1.1 7.0% -19.0% 6.3% 2.3% -10.4% -3.4% -0.4% 122.1 161.4 -117.4 -73.2 0.5 109.4 156.3 -109.8 -64.7 12.2 12.7 5.1 -7.6 -9 -11.7 11.6% 3.3% 6.9% 13.1% -96.2% Income statement highlights Net interest income Net interest and other banking income Operating costs of which: payroll Net income for the year Other information 2008 Number of employees at year-end Number of branches 2007 990 94 Key performance indicators 2008 Change 980 92 2007 % Change 10 2 Change 2008 /2007 Structure ratios (%) Loans to customers / Total assets Direct deposits / Total assets Loans to customers / Direct deposits 87.1% 73.7% 118.2% 83.8% 70.4% 119.0% 3.3 p.p. 3.3 p.p. -0.8 p.p. 0.2% 0.0% 71.4% 4.4% 0.3% 66.7% -4.2 p.p. -0.3 p.p. 4.7 p.p. 3.0 3.5 165.9 2.8 3.4 165.2 4.0% 3.3% 0.4% 4.96% 2.16% 39.82% 27.95% 3.84% 1.64% 38.73% 27.68% 1.12 p.p. 0.52 p.p. 0.27 p.p. 1.09 p.p. 8.86% 8.86% 8.78% 6.47% 6.47% 7.90% 2.4 p.p. 2.4 p.p. 0.9 p.p. Profitability and efficiency ratios (%) Net income for the year / Equity excluding net income for the year (ROE) (1) Net income for the year / Total average assets (ROAA) (2) Cost/Income Productivity ratios (3) Direct deposits per employee (in millions of euro) Loans to customers per employee (in millions of euro) Net interest and other banking income per employee (in thousands of euro) Risk ratios (%) Net impaired loans/Net loans Net non-performing loans/Net loans Non-performing loans coverage (%) Impaired loans coverage (%) Capital adequacy ratios (%) Core Tier 1 Tier 1 (Tier 1 capital / Total weighted assets) Total Capital Ratio (Regulatory capital / Total weighted assets) (1) Total average assets are determined as the simple average of total assets at the end of the current year and at the end of the previous year. (2) This is the ratio of administrative costs (line item 150) plus net adjustments to property, plant and equipment and intangible assets (line items 170 and 180) to net interest and other banking income (line item 120) plus other operating charges/income (line item 190). (3) The productivity indicators are calculated with reference to the average number of employees. - 158 - 1.0% 2.2% Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Cariprato, 79% owned by Banca Popolare di Vicenza (which carries it at a book value of 404.8 million euro), is a retail bank with its home in the Prato business district. It has expanded significantly in recent years (as many as 25 new branches were opened between 2006 and 2007), with the number of branches rising from 53 at the end of 2002, concentrated just in the provinces of Prato, Florence and Pistoia, to 94 at present, which are spread all over Tuscany. At 31 December 2008, the bank had 990 employees, of whom 89 with part-time contracts. This was 10 more than a year earlier (+1%) and reflected 36 joiners and 26 leavers. The net increase of 10 since the end of 2007 involved strengthening both the commercial network and the management team. The bank's total deposits amounted to 4,542 million euro at 31 December 2008, 4.3% less than a year earlier. Direct deposits from customers amounted to 2,871 million euro at 31 December 2008, up 7.0% on a year earlier, while indirect deposits were 19.0% lower at 1,671 million euro, with 28.8% of the decrease attributable to asset management and 9.9% to asset administration, reflecting not only the collapse in market values, particularly of shares and corporate bonds, but also the transfer of funds into the bank's bonds, preferred by customers as a low-risk investment. Loans to customers rose by 6.3% on 2007 to 3,394 million euro at the end of 2008. With reference to the indicators of credit risk, the ratio of net impaired loans to net loans (including those loans represented by "Assets sold but not derecognized") went from 3.8% at 31 December 2007 to 5.0% at 31 December 2008, while the ratio of net non-performing loans to net loans climbed from 1.6% to 2.2%. The coverage of impaired loans went from 27.7% at 31 December 2007 to 28.0% at 31 December 2008, while that of non-performing loans rose from 38.7% to 39.8%. In terms of the income statement, net interest income rose by 11.7% on 2007 to 122.1 million euro, while net interest and other banking income climbed by 3.3% to 161.4 million euro. Net fee and commission income was 4.2% lower, entirely attributable to lower income from placement activities and operations in the asset administration and management sector. Commission on commercial operations with customers were stable, while that on the disbursement of syndicated loans rose considerably. The negative performance of the local economy caused an increase in impaired loans with a consequent increase in loan impairment adjustments, which rose from 21.8 million euro in 2007 to 36.7 million euro in 2008 (+68.2%). Payroll costs, excluding 4.7 million euro in charges for accessing the Solidarity Fund in 2008, climbed by 5.5%. This partly reflects increases after fully staffing the branches opened in 2007. - 159 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The growth of 6.5% in other administrative costs is largely a reflection of the bank's territorial expansion. Operating costs as a whole increased by 6.9%. As a consequence of the above factors, profit from current operations before tax came to 7.2 million euro, compared with 24.4 million euro in 2007, while net income for the year was 96.2% lower at 0.46 million euro, down from 12.2 million euro in 2007. - 160 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Farbanca S.p.A. Balance sheet and income statement highlights (in millions of euro) 2008 2007 Change % Change Balance sheet highlights Direct deposits Indirect deposits Loans to customers Total Assets Risk-weighted assets (RWA) Equity (including net income for the year) Regulatory capital 95.5 21.2 319.0 341.2 287.5 37.4 35.9 65.0 25.7 206.0 239.5 226.2 35.8 34.7 30.5 -4.5 113.0 101.7 61.3 1.6 1.2 46.9% -17.5% 54.9% 42.5% 27.1% 4.5% 3.5% 8.9 9.7 -4.2 -2.4 2.7 6.1 6.7 -4.0 -1.8 1.6 2.8 3.0 -0.2 -0.6 1.1 45.9% 44.8% 5.0% 33.3% 68.8% Income statement highlights Net interest income Net interest and other banking income Operating costs of which: payroll Net income for the year Other information 2008 Number of employees at year-end Number of branches 2007 29 1 Key performance indicators 2008 Change 28 1 2007 % Change 1 0 Change 2008 /2007 Structure ratios (%) Loans to customers / Total assets Direct deposits / Total assets Loans to customers / Direct deposits 93.5% 28.0% 334.0% 86.0% 27.1% 316.9% 7.5 p.p. 0.9 p.p. 17.1 p.p. 7.8% 0.9% 44.3% 4.7% 0.7% 58.0% 3.1 p.p. 0.2 p.p. -13.7 p.p. 3.3 11.0 334.5 2.3 7.4 239.3 41.9% 49.5% 39.8% 1.41% 0.20% 76.61% 37.53% 1.90% 0.28% 66.28% 28.06% -0.49 p.p. -0.08 p.p. 10.33 p.p. 9.47 p.p. 12.49% 12.49% 12.49% 15.34% 15.34% 15.34% -2.9 p.p. -2.9 p.p. -2.9 p.p. Profitability and efficiency ratios (%) Net income for the year / Equity excluding net income for the year (ROE) (1) Net income for the year / Total average assets (ROAA) (2) Cost/Income Productivity ratios (3) Direct deposits per employee (in millions of euro) Loans to customers per employee (in millions of euro) Net interest and other banking income per employee (in thousands of euro) Risk ratios (%) Net impaired loans/Net loans Net non-performing loans/Net loans Non-performing loans coverage (%) Impaired loans coverage (%) Capital adequacy ratios (%) Core Tier 1 Tier 1 (Tier 1 capital / Total weighted assets) Total Capital Ratio (Regulatory capital / Total weighted assets) (1) Total average assets are determined as the simple average of total assets at the end of the current year and at the end of the previous year. (2) This is the ratio of administrative costs (line item 150) plus net adjustments to property, plant and equipment and intangible assets (line items 170 and 180) to net interest and other banking income (line item 120) plus other operating charges/income (line item 190). (3) The productivity indicators are calculated with reference to the average number of employees. - 161 - 3.6% 0.0% Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Farbanca is an on-line bank specializing in the offer of banking services to pharmacies; the Parent Bank Banca Popolare di Vicenza owns a direct interest of 47.52%, carried at a book value of 22.9 million euro. It had 29 employees at 31 December 2008; its commercial structure at this date was unchanged, with three representative offices in Milan, Naples and Catania which follow customers in these areas, while the office in Bologna follows all other customers. The bank has a team of financial promoter employees for door-to-door services, who have been trained in-house to acquire knowledge of this sector and the ability to serve the bank's pharmacist customers. Net of impairment adjustments, loans amounted to 319.0 million euro at 31 December 2008, 54.9% more than at 31 December 2007; direct deposits climbed by 47.0% to 95.5 million euro while indirect deposits fell by 17.6% to 21.2 million euro. The income statement reports 9.7 million euro in net interest and other banking income, an increase of 43.8% on the prior year primarily thanks to a 45.1% growth in net interest income to 8.9 million euro, reflecting significant growth both in average volumes and in market rates. Net impairment adjustments to loans amounted to 1.1 million euro, compared with 141 thousand euro in writebacks in 2007. Operating costs were 5.5% higher at 4.2 million euro, up from 4.0 million euro in 2007. The containment of costs combined with an increase in margins helped the cost/income ratio improve from 58.0% in 2007 to 44.3% in 2008. Profit (loss) from current operations before tax was significantly higher, climbing from 2.8 million euro in 2007 to 4.3 million euro at 31 December 2008 (+52.0%). Net income for the year soared 70.9% to 2.7 million euro from 1.5 million euro in 2007. - 162 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Performance of other group companies PrestiNuova S.p.A. Banca Popolare di Vicenza has a direct interest of 6.33% in PrestiNuova and an indirect one of 88.67% through Banca Nuova; this company has a total carrying amount 33.1 million euro. Its core business comprises “lending secured against one-fifth of salary/pension” and loans, particularly to public-sector employees, that are repaid through withholdings from salaries/pensions. In fact, PrestiNuova was set up to rationalize and enhance the Group's existing business in the consumer credit sector, especially after Banca Nuova made a three-year agreement in 2004 with INPDAP (Italy's social security agency for public-sector employees) for the disbursement of loans to pensioners as well, with repayment automatically deducted at source. This agreement was renewed during the second half of 2007. The temporary business group (comprising PrestiNuova, Banca Popolare di Vicenza, Banca Nuova and Cassa di Risparmio di Prato) is one of the leading banks and financial institutions partaking in the new agreement (which involves managing loans secured against/repaid from pensions and public-sector employee wages, and disbursing specific consumer loans and mortgages). This has placed PrestiNuova in a position of privilege as well as offering it important opportunities for development. The company's distribution network at 31 December 2008 comprised 25 offices within branches of group banks and 4 separate offices in the cities of Genoa, Naples, Padua and Vicenza. PrestiNuova had 65 employees at 31 December 2008. At 31 December 2008 "Loans secured against one-fifth of salary", representing all of the company's lending, amounted to 368.5 million euro, net of impairment adjustments, compared with 313.4 million euro at 31 December 2007 (+17.6%). In terms of its income statement, Prestinuova closed 2008 with 2.8 million euro in net income, 1.7% more than the year before. Net interest income was 16.4% higher than in 2007 at 10.3 million euro, accounting for 91.1% of net interest and other banking income. Net fee and commission income of 1.0 million euro accounted for the remaining 8.9% of net interest and other banking income, most of which commission income passed back to the company from insurance companies in relation to life and job-loss insurance policies taken out by customers to secure the loans received. Net interest and other banking income was 13.4% up on the prior year at 11.4 million euro. - 163 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Net impairment adjustments to loans came to 1.2 million euro in 2008 compared with 201 thousand euro in 2007. Administrative costs were 24.6% higher at 5.8 million euro, of which 3.9 million euro related to payroll costs (+27.0%) and 1.9 million euro to other administrative costs (+20.0%). The increase in administrative costs particularly reflects investment in strengthening the company's structure and sales network. Profit from current operations before tax came to 4.9 million euro, down 6.1% on 2007. The cost/income ratio, serving as an overall indicator of operating performance, was 50.5% in 2008 compared with 49.7% in the previous year. After deducting 1.8 million euro in tax (corresponding to a tax rate of 39.6%), net income for the year came to 2.8 million euro, an increase of 1.7% on the prior year. BPV Finance (International) Plc This Irish-registered company is 99.99% owned by Banca Popolare di Vicenza and operates out of Dublin's International Financial Services Centre. The carrying amount of this investment is 93.4 million euro. BPV Finance specializes in proprietary trading, and carries out its business by investing in securities of Italian and international companies and by providing loans to foreign subsidiaries of the Group's corporate customers in Italy. More specifically, the company's portfolio, which has a generally high rating, mostly consists of bonds issued by European and US banks and financial institutions, corporate securities, asset backed securities (ABS) (with European and US collateral), shares traded on the Italian Stock Exchange and commercial loans granted to foreign subsidiaries of Italian companies. The year 2008 was a rather critical one for BPV Finance with the recent financial crisis having a major impact on its investment portfolio, which suffered severe losses in view of its typical investment activities, the types of securities in its portfolio and the evident instability of financial markets during the year. The portfolio of banking securities was hard hit by this crisis, being the prime sector affected by defaults on US subprime loans. BPV Finance nonetheless managed to limit its losses by reducing exposure to positions considered most at risk and by exploiting the few market opportunities emerging during the year. The corporate portfolio suffered less than the financial sector one, even if it now reflects expectations for lower profits in every segment of industry; BPV Finance's exposure to the corporate segment is nonetheless very limited. - 164 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 The subsidiary's ABS portfolio suffered serious losses in 2008, mainly because of the impairment of certain positions relating to European residential mortgages and to the commercial sector. Despite the high credit rating of the bonds held, this portfolio is exposed to the market risks of this sector, even if the portfolio does not contain any “toxic” securities and its exposure to the United States is only marginal. The subsidiary's equity portfolio suffered from its exposure to the financial sector, with regard to financial instruments held both for trading and for investment purposes. This portfolio also suffered a major loss on a single position relating to a hedge fund associated with a recent financial fraud by a US businessman, that came to light in December 2008. As a result, the subsidiary closed 2008 with a loss of 37.2 million euro, with a negative contribution on the Group’s result of 21.7 million euro (after consolidation adjustments), and a reduction of 7.6 million euro in its equity for changes in the fair value of available-for-sale financial instruments. The company's equity amounted to 41.2 million euro at 31 December 2008. B.P.Vi Fondi SGR S.p.A. This company is 50% controlled by Banca Popolare di Vicenza, which carries it at a value of 5.2 million euro. B.P.Vi Fondi acts as the asset manager for the entire Banca Popolare di Vicenza Group and supports the placement business by the provision of training and information to the sales network. Verona Gestioni Sgr was merged into BPVi Fondi Sgr in November 2008, with the goals of creating a “product factory” devoted to the asset management sector at the service of the BPVi Group and Cattolica Assicurazioni and of achieving major synergies through this combination. The company reported a considerable outflow of assets in 2008, like for the rest of the asset management industry nationwide, causing a contraction in the assets under management. This trend was particularly affected by customer disaffection for asset management products, especially by those customers with a low propensity for risk, who preferred liquid investments with known returns given the highly uncertain and volatile situation on financial markets. The contraction in volumes had a consequent impact on the company's results, which closed 2008 with 914 thousand euro in net income. Nordest Merchant S.p.A. This company, 80% owned by Banca Popolare di Vicenza and reported in its financial statements at a carrying value of 3.3 million euro, is the Group's merchant bank. Its main business is the provision of extraordinary finance to small and medium enterprises, particularly involving - 165 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 acquisition financing, corporate finance and mergers and acquisitions, also through its two wholly-owned managers of closed-end and speculative investment funds (NEM Sgr and NEM 2 Sgr). The company reported 828 thousand euro in net income for 2008. NEM SGR S.p.A. This wholly-owned subsidiary of Nordest Merchant S.p.A. carries out collective asset management activities by promoting, launching and managing closed-end mutual funds. The company reported 433 thousand euro in net income for 2008. NEM 2 SGR S.p.A. This company, formed in October 2006 as a wholly-owned subsidiary of Nordest Merchant S.p.A, carries out collective asset management by promoting, launching and managing speculative mutual funds and particularly mezzanine funds. NEM 2 SGR, in operation since May 2007, continued to manage the “NEM Mezzanine” fund throughout 2008 but terminated “NEM Mezzanine II”, a new speculative fund, in advance of its natural expiry. The company reported 579 thousand euro in net income for 2008. Nuova Merchant S.p.A. This wholly-owned subsidiary of the Banca Popolare di Vicenza Group provides support and development services for business projects in Central and Southern Italy. Nuova Merchant closed 2008 with a loss of 3.5 million euro. As a result of the subsidiary's negative performance, the Parent Bank voted to cover its losses and reinstate its capital stock to the legal minimum after having resolved to transform its legal status from that of an "S.p.A." (joint stock company) to an "S.r.l." (limited liability company). In order to ensure continued business, it was also resolved that the company would be absorbed by Nordest Merchant S.p.A., a BPVi Group company also active in the merchant banking sector. The merger will come into effect during the first half of 2009. Servizi Bancari S.p.A. This wholly-owned subsidiary of Banca Popolare di Vicenza provides back office and IT services to the Group's companies. The transformation of Servizi Bancari from a joint stock company into a co-operative came into effect in February 2009; this transformation had been approved in an extraordinary stockholders' meeting in December 2008 with the aim of optimizing the benefits of rationalizing back office processes for the banking group as a whole. In addition, during the same - 166 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 month Banca Popolare di Vicenza, Cariprato and Banca Nuova formalized the transfer of their respective back offices to Servizi Bancari, as envisaged in the Business Plan for 2008-2011; at the same time, Servizi Bancari transferred its ICT activities to Banca Popolare di Vicenza. The company reported 324 thousand euro in net income for 2008. Immobiliare Stampa S.p.A. This wholly-owned subsidiary of Banca Popolare di Vicenza, with a carrying value of 195.9 million euro, manages the real estate portfolio of Banca Popolare di Vicenza and provides it, along with Cariprato and Banca Nuova, with real estate services, as well as carrying out administrative activities relating to the management of group properties leased to third parties and of third-party properties leased by group companies. The company reported 2.8 million euro in net income for 2008. Monforte 19 S.r.l. This company, a wholly-owned subsidiary of Banca Popolare di Vicenza, is the owner of two prestigious buildings in Milan, let to third parties outside the banking group. This company's carrying amount is 13.7 million euro. It closed 2008 with a loss of 1.7 million euro. - 167 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 ATYPICAL AND/OR UNUSUAL TRANSACTIONS Atypical and/or unusual transactions are defined as all significant transactions, as defined in the explanatory notes to the condensed consolidated, which due to the nature of the counterparties, the purpose of the transactions, the method of determining the transfer price or the timing of the event (proximity to the accounting reference date) may give rise to doubts about the correctness/completeness of the information reported in the financial statements, about possible conflicts of interest, the safeguarding of company assets or the protection of minority stockholders. As required by CONSOB Communication 6064293 dated 28 July 2006, it is reported that no atypical and/or unusual transactions were undertaken in 2008 such as to have a significant impact on the balance sheet, results of operations and financial position of the Banca Popolare di Vicenza Group. INVESTOR PROTECTION ACT: NEW FIGURE OF THE “FINANCIAL REPORTING MANAGER” The process of revising the rules and models of corporate governance already started for listed companies under Law 262 dated 28 December 2005 (“Provisions for the protection of investors and regulation of financial markets”, which amended the Consolidated Financial Markets Act (Decree 58/98), has been extended under Decree 195 dated 6 November 2007 to companies which issue financial instruments that are admitted to trading on regulated markets; the latter decree was in implementation of the Transparency Directive (Directive 2004/109/EC) on the harmonization of transparency requirements. Like with the US experience of implementing the Sarbanes-Oxley Act, these laws address the problems of financial markets, and enhance and amend the rules on corporate governance, banking transparency, auditing, systems of administration and control, and the system of penalties and fines, with the aim of integrating and perfecting the tools for protecting investors and restoring confidence in the markets and their credibility. These new laws have introduced the new figure of the “Financial reporting manager” (art. 154-bis – Consolidated Financial Markets Act) and establish that the Board of Directors (or other - 168 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 delegated bodies) and the Financial Reporting Manager have specific responsibilities and duties in order to ensure the true and fair presentation of the balance sheet, income statement and financial position of the issuer and of the group of companies included in the consolidation. Banca Popolare di Vicenza has issued bonds that are listed on the Luxembourg Stock Exchange as part of its European Medium Term Notes programme, choosing Italy as its member state of origin. As a result, it is now obliged under art. 154-bis of the Consolidated Financial Markets Act as amended by Decree 195/2007 which adopted the Transparency Directive, to establish the position of a Financial Reporting Manager. In view of these legal requirements, the Parent Bank's Board of Directors: − amended the Bank's articles of association (art. 39) on 3 June 2008 to establish the position of “Financial Reporting Manager”, as well as the required experience that such person must have and the methods of their appointment; − appointed Franco Tonato, the Deputy General Manager in charge of the Financial Reporting and Equity Investments Department, as Financial Reporting Manager on 17 June 2008, after verifying his integrity and experience and having obtained the consent of the Board of Statutory Auditors; − delegated its functions on 28 August 2008 regarding the attestation under art. 154-bis of the Consolidated Financial Markets Act to Divo Gronchi, the Managing Director; − approved on 23 September 2008 the Governance and Control Model for accounting and administrative processes (Organizational and methodological model of the Financial Reporting Manager). In compliance with the mandate received from the Board of Directors, the Financial Reporting Manager had rapidly embarked on a project with the assistance of Deloitte Consulting, designed: − to foster full compliance with the new law, with particular reference to the contents of art.154-bis of the Consolidated Financial Markets Act; − to adopt a method of governance and control that ensures the Financial Reporting Manager a constant and complete vision of the areas of business that are effectively relevant for the purposes of preparing the company's financial reports. This project, which was started in July 2008, involved two modules: − Module 1: Design of the Financial Reporting Manager Model; − Module 2: Development and application of the Model to the processes of Credit, Finance and Consolidation, deemed to be particularly “sensitive” for financial reporting purposes. - 169 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 Module 1 was completed on 23 September 2008 when the Board of Directors of Banca Popolare di Vicenza approved the Financial Reporting Manager Governance and Control Model and the related operational manual. Module 2, which started in September 2008, has developed and applied the Model relating to: − the process of Credit at Banca Popolare di Vicenza and its subsidiaries Cariprato and Banca Nuova; − the process of Finance at Banca Popolare di Vicenza and BPV Finance; − the process of the Group's financial consolidation. The review of the adequacy of the processes examined revealed that the Group is exposed to a generally “acceptable” level of accounting and administrative risk These results provide top management and the Financial Reporting Manager with reasonably certainty that the above processes which generate accounting data are adequately controlled and that the related controls are effectively applied, and allow the Financial Reporting Manager and Managing Director to make their attestation on the individual and consolidated financial statements for 2008. - 170 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 SIGNIFICANT SUBSEQUENT EVENTS With reference to the disclosure of significant events subsequent to year end, required by article 2428 (5) of the Italian Civil Code, this information can be found in the explanatory notes in Part A "Accounting policies" - Section 3 "Subsequent events". OUTLOOK FOR OPERATIONS The latest economic data and market surveys confirm that the Euro-zone and its principal trading partners are going through a prolonged period of major economic slowdown, made worse by a persistent and exceptionally high level of uncertainty. The latest forecasts for 2009 have revised down economic growth in the Euro-zone to around -2.5%, with only a slight recovery in 2010. Inflationary pressures are diminishing in the Euro-zone. Annual inflation could come down even more in coming months, mainly because of the underlying effects of past trends in energy prices, and by mid-year it could reach a very low level indeed. However, inflation is expected to start increasing again in the second half of the year because of the same underlying effects. As for the Italian economy, the signs are that 2009 will also be a year of recession. GDP is expected to contract by around 2.5% relative to 2008, the same amount currently estimated for the Euro-zone as a whole. The additional contraction in economic activity in 2009 will be mostly determined by the strong adverse impact bequeathed by the downturn in the last part of 2008 to the current year. Furthermore, the most recent economic indicators, especially in the first part of 2009, reveal a situation dominated, with few exceptions, by negative signs. There are a few weak signs of improvement in consumer confidence, thanks to the rapid retreat in inflation, while the news relating to industrial activity continues to be very bad. In fact, business confidence is at an all-time low, affected by a fresh shrinkage in order books for both the domestic and export markets, while there is a continued increase in the number of businesses that are practising forms of credit rationing to others. As for credit markets, the outlook is equally difficult and uncertain for the whole of 2009, due not only to the slower growth in volumes intermediated but also to the expected reduction in the spread between banking lending and borrowing rates. In fact, the business of financial - 171 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 intermediaries will probably continue to be severely affected throughout 2009 by the effects of the liquidity crisis exploding in 2008. This factor, combined with the deterioration in the macroeconomic environment will cause a further slowdown in the growth in bank lending. With continued lack of confidence on the interbank market, the need for banks to satisfy their funding requirements should carry on supporting the growing trend in direct funding from traditional channels, especially from bonds. The worsening economic scenario will cause an increase in problem loans (watchlist and non-performing) both in the household and corporate segments, with a consequent rise in risk indices. As regards the asset management sector, the liquidity needs of banking intermediaries and continued high demand for government debt securities by savers should penalize net inflows to funds and personal asset management, causing another contraction in volumes, which are expected to start rising only in 2010. The profitability and efficiency of the banking system is expected to worsen in 2009 relative to 2008, basically because of a contraction in net interest and other banking income and an increase in adjustments, only partly offset by greater focus on reducing operating costs. Income, in particular, could be affected by reduced volumes of lending and a reduction in the spread between bank lending and borrowing rates, as well as by another decrease in asset management revenue. In this decidedly unfavourable context that is opening up for 2009, the BPVi Group is seeking to face the risks and operational difficulties with prudence, but also with reasonable optimism, in compliance with the values of a co-operative bank at the service of its territory. The level of capitalization achieved, considered adequate and reassuring, and the policy of reducing liquidity risks, implemented by developing “traditional” direct funding from customers and using and increasing the quantity of securities that can be refinanced with the ECB, should make it possible to provide constant support to companies and individuals, through a growth in lending, albeit selectively, by exploiting the competitive advantage typical of local banks, based on their extensive knowledge of local business, supported by the new methods and instruments for more effective credit risk management described in this report. The Parent Bank's Board of Directors has approved a budget which forecasts loans to grow by more than 10%, dependent on the Group's ability to finance this with direct customer deposits. A key contribution to the Group's profitability should nonetheless come, as predicted in the Business Plan 2008-2011 and confirmed in the Budget for 2009, from enlargement of the customer base, full operation of the new branches, resulting from recent internal and external-led growth, and from full exploitation of the strategic partnerships in the sectors of insurance/pensions and asset management. There nonetheless continue to be high risks relating to the economy and strong uncertainties over the recovery in financial markets, which could cause a higher-than-expected level of adjustments and an insufficient contribution from trading activity, with a consequently negative impact on the Group's earnings. In summary, - 172 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 as stated in the Budget for 2009, the BPVi Group considers that it is adequately “equipped” to face the risks and uncertainties of the current year and to continue effectively pursuing its corporate mission, with the achievement of another positive set of results in 2009. - 173 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 PROPOSED ALLOCATION OF NET INCOME Stockholders, We propose that you should approve the following allocation to equity reserves out of the net income for the year, which amounted to Euro 151,035,348.32: Euro 10,000,000.00 = to the Legal reserve; Euro 32,000,000.00 = to the Extraordinary reserve; Euro 28,000,000.00 = to the reserve for the purchase of treasury shares. Following these allocations, we propose that you allocate the residual amount of Euro 81,035,348.32 as follows: Residual income available for allocation • • 81,035,348.32 To the Stockholders: €. 1.15 for each of the 68,106,390 shares outstanding with full enjoyment rights (on the basis described below) 78,322,348.50 1,437,158.47 To the Directors • To social support, charities, culture and the public interest Total 1,275,841.35 81,035,348.32 The dividends declared will become payable with a value date of 30 April 2009. In terms of how the dividend will be paid, we propose making the payment partly in cash (12.50%) and partly by allotment of the treasury shares held by the Bank (87.50%). The treasury shares held by the Bank would be allotted to each stockholder in proportion to the shares already held, as rounded down if the number of shares due is not a whole number. Any fractions of shares would be also be settled as a cash payment. The above proposal is justified by the need to strengthen consolidated stockholders' equity and improve the Group's prudential coefficients. Considering that the shares to be allotted were purchased by the Bank at a price of 60 euro per share, this method of payment will not dilute the stockholders, which would be the situation in the event of a capitalization issue of shares. - 174 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 GLOSSARY ABS (Asset-backed Securities deriving from securitizations and, therefore, guaranteed by a securities) portfolio comprising various underlying assets (consumer loans, credit cards, mortgages, lease installments etc.). Acquisition Loans financing the acquisition of businesses financing ALMS Asset & Liability Management System. This is an instrument for measuring interest rate risk relating to interest-bearing assets and liabilities and identifies how changes in rate curves influence the Bank's future profit margins. The ALMS is a valid tool for management allowing it to assess ex-ante at what level of risk the Bank intends to position itself in expected financial scenarios and to estimate the value of balance sheet items by discounting future cash flows, thus keeping a constant eye on the Bank's value. Euro-zone The group of countries which have adopted the euro as the single currency. The Euro-zone comprises the following countries: Belgium, Germany, Greece, Spain, France, Ireland, Italy, Cyprus, Luxembourg, Malta, Holland, Austria, Portugal, Finland, Slovenia and, starting from 1 January 2009, Slovakia. Assessment An assessment is an evaluation involving an opinion on the likely turn of the events assessed. Asset management The management of wealth on behalf of third parties, comprising collective management (open-end and closed-end mutual funds, real estate funds, pension funds and SICAVs), endowment assurance products and individual management (by banks, brokers and trust companies). ATM Automatic Teller Machine: a machine for dispensing cash. The "Bancomat" machines installed by banks are ATMs. Back office The department of a financial institution which deals with all the disclosure, accounting and administrative requirements relating to transactions carried out by the front office (branches). - 175 - Banca Popolare di Vicenza Group Back testing Report on Operations at 31 December 2008 Retrospective analysis to test the reliability of measurements of the sources of risk associated with asset positions. Banking book Generally relates to securities and financial instruments in general, identifying that part of the investment portfolio held for internal purposes. ECB European Central Bank. This meets periodically to analyze the economic situation in Europe (GDP, inflation, unemployment rate etc) and to decide monetary policy. Benchmark Indicator, measure, reference parameter against which a company assesses its performance relating to products, services, business processes. Securitization A securitization represents a special issue of bonds with the payment of coupons and the redemption of principal on maturity funded by the cash flows deriving from a portfolio of financial assets (mortgages, commercial paper, leasing contracts) held by the vehicle company (v.) issuing the securitization. Each securitization is divided into various tranches of bonds with different ratings (from AAA to BBB or even lower), depending on the credit risk involved. CDO (Collateralized Securities issued as part of securitization transactions, guaranteed by an Debt Obligations) underlying represented by loans, securities or other financial assets. Certificates These are derivative instruments quoted on a market in the form of negotiable securities. They replicate the performance of an underlying asset. They can have a leverage effect or otherwise. The issuer who quotes them is liable for reimbursing them to the holder at maturity. Compliance The compliance function serves to prevent the risk of non-compliance by (function) company activity with compulsory regulations and laws or self-regulatory ones (for example, articles of association, codes of conduct, self-regulatory codes etc.). Economic trend This indicates the general state of the national economy and its related growth trend. - 176 - Banca Popolare di Vicenza Group CONSOB Report on Operations at 31 December 2008 The "Commissione Nazionale per le Società e la Borsa" (Italian stockmarket regulator), set up under Law 216 dated 7 June 1974, is an independent administrative authority, with a separate legal identity and full autonomy under Law 281/1985, whose activities are aimed at investor protection, and the efficiency, transparency and development of the Italian stock market. Corporate finance Comprises the full range of products offered by the Bank to meet the financing and consultancy needs of businesses. Cost income An economic indicator which expresses in percentage terms the ratio between a bank's cost and its income. The lower it is the more efficient the bank. Performing loans Loans for which no risk of default is perceived. Creditor protection An insurance policy combined with financial products which allow customers to insurance insure the residual debt or repayment instalment against the occurrence of events that might make such repayment difficult (eg. death, permanent disability or loss of employment). Period-on-period Growth relative to the previous reporting period (for example, the previous growth quarter). Year-on-year Growth relative to the same period in the prior year. growth CRM (Customer Methods and software products that contribute to optimizing the management Relationship of customer relationships. Management) Cross selling This is an indicator of the average number of products held by each customer; the higher the number of products held, the greater the degree of customer loyalty and the more profitable the relationship. Probability of The probability that a counterparty enters a state of default, even if default (PD) temporarily, before the end of the reference period (one year). This measure is the output of a rating system. - 177 - Banca Popolare di Vicenza Group Euribor Report on Operations at 31 December 2008 Euribor (Euro Interbank Offered Rate) is the principal market reference rate and is calculated as the weighted average of interest rates applied to financial transactions in euro between prime European banks. It is published on a daily basis by the European Banking Federation with quotations for 1 month, 3 month and 6 month maturities. Fair value The amount at which an asset could be exchanged, or a liability settled, between knowledgeable, willing parties in an arm's length transaction. FED Federal Reserve System. This is the central bank of the United States, authorized by Congress to issue money and implement monetary policy; it thus determines the quantity of the money supply and sets the level of interest rates. Financial Stability The FSF is an international entity created by the G7 in February 1999 with a Forum (FSF) view to promoting the stability of the international financial system. The Forum comprises senior members from the national financial authorities (e.g. central banks, supervisory authorities, treasury departments), international financial institutions and international supervisory and regulatory bodies, committees of central bank experts and the European Central Bank. Mario Draghi, governor of the Bank of Italy, is currently chairman of the Forum. The FSF maintains a small secretariat at the Bank for International Settlements in Basel. Governance This term is used to refer to the governing bodies of a company and the associated rules (voting rights, hierarchies etc.). It indicates the set of principles and processes adopted by a company to create value for its stockholders and the well-being of its other stakeholders. Home banking, Telematic connection to access bank accounts, carry out transactions and Remote banking check movements and terms and conditions. House organ Periodic publication by a business to communicate with its employees and/or customers. - 178 - Banca Popolare di Vicenza Group IAS/IFRS International Report on Operations at 31 December 2008 Accounting Standards/International Financial Reporting Standards. These are the international accounting standards issued by the IASB (International Accounting Standards Board), whose application is compulsory (under a decree published in November 2004) for the purposes of preparing separate and consolidated financial statements by a wide array of companies, including banks. Impairment In the context of international accounting standards (IAS), impairment represents the loss in the value of an asset that is recognized if its carrying amount exceeds its recoverable value, being the amount that could be obtained by selling it or using it in the business. Impairment testing must be performed on all assets, except for those measured at fair value since, in this case, any losses (or gains) are implicit in such value. ISAE ISAE (Institute for studies and economic analysis) is a public research body that mainly carries out analysis and studies in support of the social and economic policy decisions taken by the government, parliament and the public administration. ISTAT Italy's publicly-operated central statistics office. It has been in operation since 1926 and is the principal producer of official statistics in support of citizens and public policy-makers. ISVAP This institute supervises the insurance industry. It has a separate legal identity under public law and was set up under Law 576 dated 12 August 1982 to supervise insurance and reinsurance companies, and all other parties governed by the law on private insurers, including agents and insurance brokers. ISVAP carries out its duties on the basis of government-determined policy. Joint venture A company or business set up under joint ownership for a specific purpose. Mark-down Negative differential relative to a reference indicator, normally an interbank rate, applied to the rate on customer deposits. - 179 - Banca Popolare di Vicenza Group Mark-up Report on Operations at 31 December 2008 Positive differential relative to a reference indicator, normally an interbank rate, applied to the rate on loans to customers. Merchant Banking This comprises a series of services to companies such as: investments in risk capital, advice on special financing transactions etc., mainly for the purpose of company reorganization, growth in business, or satisfaction of financial needs in view of a subsequent sell-off. Mezzanine A type of financing with characteristics partly similar to debt and partly similar financing to an equity interest. It generally takes the form of convertible bonds or warrants. Mission A clear statement of strategic objectives that a company wants to achieve and which must be widely shared by its entire organization. Multi-channel The offer of retail banking products and services both through traditional activities physical channels (branches) and through telematic channels. OTC (market) Over the counter market. All those “markets” in which financial assets are traded other than official regulated ones. The methods of contracting are not standardized and it is possible to agree "atypical" contracts. Securities traded on an OTC market are generally less liquid that those traded on official markets. Outlook When used by rating agencies, this means a company's forecast or prospects. GDP Acronym of Gross Domestic Product. It refers to the value of all goods and services produced by an economy, plus indirect taxes on imports less goods for intermediate consumption. It is the fundamental measure of economic activity. In national accounting, GDP is the same as national income. POS POS (Points of Sale) are small terminals at cash registers in shops and supermarkets used for making payments with debit or credit cards. - 180 - Banca Popolare di Vicenza Group Rating Report on Operations at 31 December 2008 Classification or rating of an issuer of securities on international financial markets, by a specialist agency. A rating expresses the creditworthiness of issuers of bonds using letters that indicate the debtor's reliability. For example, a triple A (AAA) rating represents the highest quality investment grade; the scores descend progressively (AA, A, BBB, BB, B). Triple C (CCC) ratings are awarded to the least reliable debtors. Recession Negative economic situation featuring a reduction in industrial output, a fall in consumption, and a decrease in household income. Risk management This refers to all practices (measurements, estimates, analyses, actions) that allow the Bank to be constantly and promptly informed about the status of risks to which it is exposed and any changes therein and to be able to intervene when the risks requires mitigating and/or the instruments and functions of control require revision. The Risk Management unit is independent from the units that assume risk and is responsible for developing methods and principles for measuring credit, financial and operational risks so as to let top management and the Board of Directors govern the exposure to such risks. The Risk Management unit is therefore part of the wider spectrum of the Bank's risk management. Sec Servizi SEC SERVIZI is a credit and finance outsourcing co-operative which provides highly innovative services ranging from software applications, centralized back office services and advanced multi-channel solutions, consulting, training and support services. Sgr SGRs (Società di Gestione del Risparmio) or asset management companies are companies authorized to promote, set up, organize and manage the assets of a mutual fund (collective asset management), keeping their own assets separate from those of the fund. An SGR can also manage funds set up by other asset management companies. Small business Market segment relating to small and very small businesses (typically tradesmen and shopkeepers). Stress testing Simulation used to measure the impact of extreme market scenarios on the bank's overall exposure to risk. - 181 - Banca Popolare di Vicenza Group Subprime Report on Operations at 31 December 2008 Literally “less than prime”, being a residential mortgage that carries more risk that prime quality US mortgages. Sub-prime mortgages are granted to low quality borrowers: in many cases, installments in the first two years are extremely low. Alt-A mortgages fall half way between sub-prime (for high risk borrowers) and prime (top-end borrowers), and target borrowers with low savings. VaR Value at Risk is an estimate of the expected potential loss on a portfolio of financial instruments in a specified time period, with a defined level of probability, upon the occurrence of unfavourable market conditions. VIP Category of very wealthy customers who require advisory services and sophisticated investment management. - 182 - Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 BRANCH NETWORK BANCA POPOLARE DI VICENZA - 183 - REGISTERED OFFICE AND GENERAL MANAGEMENT I-36100 Vicenza Via Btg. Framarin, 18 Tel. (0444) 339111 CENTRAL SERVICES 36100 Vicenza Via Btg. Framarin, 22 Tel. (0444) 339111 Telefax (0444) 329364 Teltex 480178 BPVSCE Swift BPVIIT 22 • Stock Exchange Tel. (02) 62481800 Telefax (02) 29062724 • Exchange office Tel. (02) 62481000 Telefax (02) 29062724 • Gold Tel. (0444) 339133 Telefax (0444) 545982 • Treasury Tel. (02) 62481260 Telefax (02) 29062724 • International Tel. (0444) 339577/339564 Telefax From Italy 199 1511247455 From abroad +39 0444 537455 BRANCHES Province of Vicenza • 36100 Vicenza Contrà Porti, 12 Tel. (0444) 906411 Telefax (0444) 320059 • 36100 Vicenza – Branch no. 1 Corso Ss.Felice e Fortunato, 145 Tel. (0444) 327460 Telefax (0444) 321118 • 36100 Vicenza - Branch no. 2 Corso Padova, 42 Tel. (0444) 505466 Telefax (0444) 512273 • 36100 Vicenza - Branch no. 3 Viale delle Fornaci, 2 Tel. (0444) 961047 Telefax (0444) 962075 • 36100 Vicenza - Branch no. 4 Via S. Agostino, 9/11 Tel. (0444) 963223 Telefax (0444) 566999 • 36100 Vicenza - Branch no. 5 Viale Trieste, 335 Tel. (0444) 512655 Telefax (0444) 512403 • 36100 Vicenza - Branch no. 6 Via Btg. Framarin, 20 Tel. (0444) 339197 Telefax (0444) 339563 • 36100 Vicenza - Branch no. 7 Via Vecchia Ferriera, 72 Tel. (0444) 961509 Telefax (0444) 961450 • 36100 Vicenza - Branch no. 8 Viale dal Verme, 100 Tel. (0444) 927222 Telefax (0444) 927255 • 36100 Vicenza - Branch no. 9 Via Giuriato, 67 Tel. (0444) 301700 Telefax (0444) 301698 • 36100 Vicenza - Branch no. 10 Via F.lli Rosselli, 58 Tel. (0444) 240334 Telefax (0444) 240318 • 36100 Vicenza - Branch no. 11 Via Ca’ Balbi, 309 Tel. (0444) 912733 Telefax (0444) 912742 • 36100 Vicenza - Branch no. 12 Via dell’Oreficeria, 16/A Tel. (0444) 565656 Telefax (0444) 963988 • 36100 Vicenza - Branch no. 13 Via E. Fermi, 130 Tel. (0444) 964694 Telefax (0444) 964697 • 36100 Vicenza - Branch no. 14 Via Marosticana, 345 Loc. Polegge Tel. (0444) 945729 Telefax (0444) 595143 • 36100 Vicenza - Branch no. 15 S.S. Pasubio, 335 - Loc. Maddalene Tel. (0444) 980610 Telefax (0444) 980695 • 36100 Vicenza - Branch no. 16 Piazzola Gualdi, 10 Tel. (0444) 320447 Telefax (0444) 326219 • 36100 Vicenza - Branch no. 17 Via Zamenhof, 94 Tel. (0444) 914462 Telefax (0444) 914437 • 36100 Vicenza - Branch no. 18 Corso Palladio, 13 Tel. (0444) 325044 Telefax (0444) 321597 • 36100 Vicenza - Branch no. 19 Viale della Pace, 234 Tel. (0444) 304878 Telefax (0444) 304842 • 36020 Albettone Piazza Umberto I, 15 Tel. (0444) 790355 Telefax (0444) 790555 • 36077 Altavilla Vicentina - Branch no. 1 Via Vicenza, 232 Tel. (0444) 348833 Telefax (0444) 348848 • 36041 Alte di Montecchio M. Via Trieste, 7 Tel. (0444) 698533 Telefax (0444) 698090 • 36011 Arsiero Piazza Francesco Rossi, 37 Tel. (0445) 740308 Telefax (0445) 742032 • 36071 Arzignano Via Trento, 59 Tel. (0444) 673000 Telefax (0444) 674240 • 36071 Arzignano - Branch no. 1 Viale del Lavoro, 39/A Tel. (0444) 477711 Telefax (0444) 675549 • 36012 Asiago Piazza G. Carli, 61 Tel. (0424) 64546 Telefax (0424) 462641 • 36061 Bassano del Grappa Via Roma, 85 Tel. (0424) 527111 Telefax (0424) 524966 Banca Popolare di Vicenza Group • 36061 Bassano - Branch no. 1 Viale Pecori Giraldi, 24 Tel. (0424) 502405 Telefax (0424) 503998 • 36061 Bassano - Branch no. 2 Via Cellini, 2 - Loc. Ca’ Baroncello Tel. (0424) 510280 Telefax (0424) 512263 • 36050 Bolzano Vicentino Via Zuccola, 3 Tel. (0444) 350034 Telefax (0444) 350775 • 36042 Breganze Piazza Mazzini, 27 Tel. (0445) 873133 Telefax (0445) 300373 • 36040 Brendola Via Roccolo, 1 Tel. (0444) 400831 Telefax (0444) 601973 • 36030 Caldogno Via Risorgimento, 2 Tel. (0444) 585799 Telefax (0444) 905133 • 36043 Camisano Vicentino Piazza Umberto I, 11 Tel. (0444) 610170 Telefax (0444) 410489 • 36010 Canove di Roana Via Milano Tel. (0424) 692090 Telefax (0424) 692838 • 36010 Carrè Piazza 4 Novembre Tel. (0445) 892777 Telefax (0445) 892594 • 36050 Cartigliano Piazza Concordia, 14 Tel. (0424) 828541 Telefax (0424) 827354 • 36065 Casoni di Mussolente Via Cuccarollo, 1/A Tel. (0424) 573088 Telefax (0424) 573107 • 36022 Cassola Via Valsugana, 70 Tel. (0424) 566738 Telefax (0424) 566767 • 36030 Castelnovo di Isola Vic.na Via S. Antonio, 6 Tel. (0444) 977388 Telefax (0444) 977382 Report on Operations at 31 December 2008 • 36010 Cavazzale Via Chiesa, 3 Tel. (0444) 595144 Telefax (0444) 595699 • 36072 Chiampo Piazza Stazione, 7 Tel. (0444) 420966 Telefax (0444) 420970 • 36010 Chiuppano Via Amabile Peguri, 1 Tel. (0445) 891955 Telefax (0445) 390144 • 36073 Cornedo Vic. no Via Monte Verlaldo,16 - Loc. Cereda Tel. (0445) 446389 Telefax (0445) 953466 • 36051 Creazzo Viale Italia, 200 Tel. (0444) 521400 Telefax (0444) 340291 • 36056 Cusinati di Tezze sul Brenta S.S. 47- Via Nazionale Tel. (0424) 560011 Telefax (0424) 561452 • 36031 Dueville Piazza Monza, 39 Tel. (0444) 360400 Telefax (0444) 360438 • 36060 Fellette di Romano d’Ezzelino Via Bassanese, 32 Tel. (0424) 512559 Telefax (0424) 512554 • 36032 Gallio Piazza Gen. Turba, 3 Tel. (0424) 445171 Telefax (0424) 445415 • 36053 Gambellara Piazza Marconi, 5 Tel. (0444) 444622 Telefax (0444) 444125 • 36040 Grisignano di Zocco Via Serenissima, 3 Tel. (0444) 614558 Telefax (0444) 414358 • 36023 Longare Via Marconi, 38 Tel. (0444) 953580 Telefax (0444) 953585 • 36045 Lonigo Via Q. Rossi, 5 Tel. (0444) 830542 Telefax (0444) 831259 - 185 - • 36046 Lusiana Viale Europa, 12/A Tel. (0424) 406014 Telefax (0424) 406438 • 36034 Malo Via Raffaello, 2 Tel. (0445) 602021 Telefax (0445) 580410 • 36035 Marano Vicentino Piazza Silva, 30 Tel. (0445) 621013 Telefax (0445) 560038 • 36063 Marostica Piazza Castello, 44 Tel. (0424) 73641 Telefax (0424) 72103 • 36040 Meledo di Sarego Via D. Chiesa Tel. (0444) 820355 Telefax (0444) 820430 • 36060 Molvena Via Ponticello, 30 Tel. (0424) 411996 Telefax (0424) 411091 • 36054 Montebello Vicentino Via Marconi, 15 Tel. (0444) 649033 Telefax (0444) 649472 • 36075 Montecchio Maggiore Via S. Valentino Tel. (0444) 696668 Telefax (0444) 491221 • 36030 Montecchio Precalcino Via Summano, 12/B Tel. (0445) 864433 Telefax (0445) 334044 • 36047 Montegalda Via D. Cattaneo, 30 Tel. (0444) 737100 Telefax (0444) 737213 • 36024 Nanto Via Riviera Berica, 73 Tel. (0444) 639955 Telefax (0444) 638437 • 36025 Noventa Vicentina Corso G. Matteotti, 84 Tel. (0444) 860177 Telefax (0444) 760030 • 36040 Orgiano Via Libertà, 1 Tel. (0444) 874100 Telefax (0444) 874617 Banca Popolare di Vicenza Group • 36013 Piovene Rocchette Via Libertà, 2 Tel. (0445) 650444 Telefax (0445) 550105 • 36026 Pojana Maggiore Via Matteotti, 8/A Tel. (0444) 794079 Telefax (0444) 794084 • 36021 Ponte di Barbarano Via Riviera Berica, 25 Tel. (0444) 795305 Telefax (0444) 795298 • 36050 Pozzoleone Via Roma, 2 Tel. (0444) 462212 Telefax (0444) 462198 • 36050 Quinto Vicentino Via Martiri della Libertà, 25 Tel. (0444) 357674 Telefax (0444) 357668 • 36027 Rosà Via Capitano A.lessio, 69 Tel. (0424) 581890 Telefax (0424) 581905 • 36028 Rossano Veneto Viale Monte Grappa 15 Tel. 0424 219682 Telefax 0424 541403 • 36070 San Pietro Mussolino Via Risorgimento, 59/B Tel. (0444) 487487 Telefax (0444) 487288 • 36030 San Vito di Leguzzano Via Roma, 1 Tel. (0445) 519655 Telefax (0445) 519699 • 36066 Sandrigo Piazza Vittorio Emanuele, 11 Tel. (0444) 658477 Telefax (0444) 750048 • 36014 Santorso Piazzetta Villa Vicentina, 3 Tel. (0445) 640820 Telefax (0445) 640774 • 36015 Schio Piazza Garibaldi, 2 Tel. (0445) 529790 Telefax (0445) 531093 • 36015 Schio - Branch no. 1 Via Veneto, 2/B Tel. (0445) 575492 Telefax (0445) 575508 Report on Operations at 31 December 2008 • 36015 Schio - Branch no. 2 Via Riva di Magrè Tel. (0445) 530670 Telefax (0445) 530680 • 36040 Sossano Via Roma, 20 Tel. (0444) 888406 Telefax (0444) 885911 • 36050 Sovizzo Viale degli Alpini, 11 Tel. (0444) 536384 Telefax (0444) 536619 • 36067 Termine di Cassola Viale Venezia, 33 Tel. (0424) 32100 Telefax (0424) 511575 • 36016 Thiene Via Trento, 2 Tel. (0445) 854211 Telefax (0445) 363999 • 36016 Thiene - Branch no. 1 Viale del Lavoro, 2 Tel. (0445) 369700 Telefax (0445) 368825 • 36036 Torrebelvicino Piazza A. Moro Tel. (0445) 570200 Telefax (0445) 570057 • 36040 Torri di Quartesolo Via Roma, 33 Tel. (0444) 581933 Telefax (0444) 380293 • 36070 Trissino Via dell’Industria, 91 Tel. (0445) 491044 Telefax (0445) 491180 • 36078 Valdagno Piazza Dante, 8 Tel. (0445) 409200 Telefax (0445) 408933 • 36010 Velo D’Astico Via Roma, 16 Tel. (0445) 740900 Telefax (0445) 740141 • 36020 Villaganzerla Via Piazza, 118 Tel. (0444) 639121 Telefax (0444) 638460 • 36030 Villaverla Via Milano, 1 Tel. (0445) 855622 Telefax (0445) 856388 - 186 - • 36010 Zanè Via Manzoni 26 Tel.(0445) 380224 Telefax (0445) 381118 • 36050 Zermeghedo Via Michelangelo, 3 Tel. (0444) 484099 Telefax (0444) 484222 • 36030 Zugliano Via Roma, 68 Tel. (0445) 330200 Telefax (0445) 330093 Province of Asti • 14100 Asti Piazza Medici, 18 Tel. (0141) 598798 Telefax (0141) 598808 Province of Belluno • 32021 Agordo Via XXVII Aprile 1945, 44 Tel. (0437) 640606 Telefax (0437) 640631 • 32030 Arten di Fonzaso Piazza San Gottardo, 23 Tel. (0439) 568125 Telefax (0439) 568015 • 32041 Auronzo di Cadore Via Roma, 63/A Tel. (0435) 400805 Telefax (0435) 400806 • 32100 Belluno Via Vittorio Veneto, 187 Tel. (0437) 9351 Telefax (0437) 931800 • 32100 Belluno - Branch no. 1 Piazza Martiri, 27/C Tel. (0437) 950807 Telefax (0437) 950726 • 32016 Farra d’Alpago Via Matteotti, 75/B Tel. (0437) 46096 Telefax (0437) 454751 • 32032 Feltre Viale Monte Grappa, 18/B Tel. (0439) 840813 Telefax (0439) 83035 • 32013 Longarone Via Marconi, 1 Tel. (0437) 573425 Telefax (0437) 578780 • 32026 Mel Via Tempietto, 15/B Tel. (0437) 540240 Telefax (0437) 540257 Banca Popolare di Vicenza Group • 32010 Pieve d’Alpago - Loc. Paludi Via dell’Industria, 6/A Tel. (0437) 989283 Telefax (0437) 989317 • 32014 Ponte nelle Alpi Viale Dolomiti, 23 Tel. (0437) 990562 Telefax (0437) 990522 • 32035 Santa Giustina Via Roma, 15/D Tel. (0437) 859355 Telefax (0437) 859362 • 32036 Sedico Piazza della Vittoria, 19/B Tel. (0437) 853109 Telefax (0437) 82548 • 32040 Tai di Cadore Piazza Venezia, 14 Tel. (0435) 501538 Telefax (0435) 501540 • 32028 Trichiana Via Roma, 35 Tel. (0437) 555571 Telefax (0437) 555564 • 32040 Vallesella di Cadore Via Vittorio Veneto, 2 Tel. (0435) 728150 Telefax (0435) 728292 Province of Bergamo • 24061 Albano Sant’Alessandro Via Aldo Moro, 8/10 Tel. (035) 583220 Telefax (035) 583231 • 24052 Azzano San Paolo Via Trieste, 16 Tel. (035) 534141 Telefax (035) 534079 • 24123 Bergamo Viale Giulio Cesare, 69 Tel. (035) 363220 Telefax (035) 345216 • 24020 Casnigo Piazza San Giovanni Battista, 30 Tel. (035) 724370 Telefax (035) 724371 • 24020 Cene Via Vittorio Veneto, 1 Tel. (035) 716211 Telefax (035) 716207 • 24060 Costa di Mezzate Via Roma, 10 Tel. (035) 683563 Telefax (035) 680772 Report on Operations at 31 December 2008 • 24035 Curno Via Terzi di Sant’Agata, 2/4 Tel. (035) 4158011 Telefax (035) 4158034 • 24044 Dalmine Viale Betelli, 32/34 Tel. (035) 4157211 Telefax (035) 4157298 • 24064 Grumello del Monte Via Roma, 95 Tel. (035) 4495411 Telefax (035) 4495440 • 24040 Lallio Via Mascagni, 2/A Tel. (035) 201191 Telefax (035) 201250 • 24044 Mariano al Brembo Piazza Vittorio Emanuele II, 8 Tel. (035) 502882 Telefax (035) 502664 • 24030 Mozzo Piazza Trieste Tel. (035) 4376849 Telefax (035) 4376447 • 24027 Nembro Via Roma, 13 Tel. (035) 470241 Telefax (035) 470791 • 24022 Nese Via Europa, 67 Tel. (035) 514471 Telefax (035) 513150 • 24050 Orio al Serio Via Locatelli, 10 Tel. (035) 318780 Telefax (035) 320227 • 24010 Petosino Via Martiri della Libertà, 51 Tel. (035) 577211 Telefax (035) 577239 • 24058 Romano di Lombardia Via Duca d’Aosta, 44 Tel. (0363) 901832 Telefax (0363) 902867 • 24068 Seriate Piazza Giovanni XXIII, 6/A Tel. (035) 301401 Telefax (035) 300396 • 24040 Stezzano Piazza Libertà, 12 Tel. (035) 4540371 Telefax (035) 4540372 - 187 - • 24047 Treviglio - Branch no. 1 Piazza Mentana, 1/A Tel. (0363) 312811 Telefax (0363) 312898 • 24047 Treviglio - Branch no. 2 Via De Gasperi, 3 Tel. (0363) 303967 Telefax (0363) 304729 • 24040 Verdellino Piazza Affari, 32 Tel. (035) 4820355 Telefax (035) 4820517 • 24018 Villa D’Almè Via Roma, 31 Tel. (035) 639860 Telefax (035) 639896 Province of Bologna • 40122 Bologna Viale Vicini, 16/18 Tel. (051) 6494777 Telefax (051) 6494761 • 40033 Casalecchio di Reno Via Ronzani, 7/40 Tel. (051) 6132829 Telefax (051) 6130484 • 40068 San Lazzaro di Savena Via Emilia Est, 214 Tel. (051) 465216 Telefax (051) 467416 Province of Brescia • 25043 Breno Piazza Vittoria, 3 Tel. 0364 320822 Telefax 0364 22219 • 25124 Brescia Via Malta, 16 Tel. (030) 2428866 Telefax (030) 2425658 • 25125 Brescia - Branch no. 1 Via Orzinuovi, 46/A Tel. (030) 3462711 Telefax (030) 347305 • 25127 Brescia - Branch no. 2 Via Farfengo, 65 Tel. (030) 2411500 Telefax (030) 2411077 • 25125 Brescia - Branch no. 3 Via Orzinuovi, 82 c/o Mercato Ortofrutticolo Tel. (030) 3541180 Telefax (030) 349862 • 25128 Brescia - Branch no. 4 Via Crocifissa di Rosa, 1 Tel. (030) 390239 Telefax (030) 390774 Banca Popolare di Vicenza Group • 25136 Brescia - Branch no. 5 Via Triumplina, 125 Tel. (030) 2016411 Telefax (030) 2016444 • 25128 Brescia - Branch no. 6 Via Trento, 3 Tel. (030) 3707711 Telefax (030) 3707740 • 25128 Brescia - Branch no. 7 Via San Bartolomeo, 17 Tel. (030) 304122 Telefax (030) 301072 • 25124 Brescia - Branch no. 8 Via Malta, 43 - Fraz. Folzano Tel. (030) 2160720 Telefax (030) 266553 • 25122 Brescia - Branch no. 9 Corso Giuseppe Garibaldi, 14/E Tel. (030) 3754555 Telefax (030) 3752499 • 25124 Brescia - Branch no. 10 Via San Zeno, 121 Tel. (030) 3533910 Telefax (030) 3533786 • 25126 Brescia - Branch no. 11 Via Volturno, 62 Tel. (030) 293176 Telefax (030) 40825 • 25031 Capriolo Via Vittorio Emanuele II°, 5 Tel. (030) 7461131 Telefax (030) 7461150 • 25030 Castel Mella Via Quinzano, 80/A Tel. (030) 2685911 Telefax (030) 2685935 • 25020 Flero Piazza IV Novembre, 105 Tel. (030) 2560233 Telefax (030) 2560235 • 25063 Gardone Val Trompia Via Matteotti, 71 - Inzino Tel. (030) 8911906 Telefax (030) 8911909 • 25085 Gavardo Via Quarena, 145 Tel. (0365) 372007 Telefax (0365) 374438 • 25016 Ghedi Via XX Settembre, 112 Tel. (030) 9050702 Telefax (030) 9050755 Report on Operations at 31 December 2008 • 25064 Gussago Viale Italia, 1 Tel. (030) 2523911 Telefax (030) 2524367 • 25065 Lumezzane Via Monsuello, 29/D Tel. (030) 8921895 Telefax (030) 8922787 • 25065 Lumezzane - Branch no. 1 Via Virgilio Montini, 19 Tel. (030) 8925988 Telefax (030) 8925087 • 25040 Malonno Via Torre, 10 Tel. (0364) 635579 Telefax (0364) 635028 • 25025 Manerbio - Branch no. 1 Via Roma, 18/20 Tel. (030) 9389711 Telefax (030) 9389712 • 25080 Mazzano Via Alcide de Gasperi, 6 Tel. (030) 2120787 Telefax (030) 2120805 • 25018 Montichiari Via Trieste, 68 Tel. (030) 9653411 Telefax (030) 9653440 • 25034 Orzinuovi Via Giordano Bruno Tel. (030) 944332 Telefax (030) 9941070 • 25060 Polaveno Via Tonetti, 27 Tel. (030) 84814 Telefax (030) 8940115 • 25011 Ponte San Marco Piazza della Preistoria, 11 Tel. (030) 9980988 Telefax (030) 9980979 • 25037 Pontoglio Piazza XXVI Aprile, 21 Tel. (030) 7471231 Telefax (030) 7376306 • 25024 Porzano di Leno Via San Martino, 24 Tel. (030) 9048118 Telefax (030) 906499 • 25070 Preseglie Via Roma, 58 Tel. (0365) 824313 Telefax (0365) 824030 - 188 - • 25086 Rezzato Via Garibaldi, 1/3 Tel. (030) 2498511 Telefax (030) 2498540 • 25030 Roncadelle Via Enrico Mattei, 37/39 Tel. (030) 2583253 Telefax (030) 2583166 • 25038 Rovato Corso Bonomelli, 40/42 Tel. (030) 7720311 Telefax (030) 7720398 • 25087 Salò Via Montessori, 1 Tel. (0365) 521846 Telefax (0365) 521847 • 25010 San Martino della Battaglia Piazza della Concordia, 11 Tel. (030) 9108269 Telefax (030) 9910304 • 25068 Sarezzo Via Antonini, 26 Tel. (030) 8935411 Telefax (030) 8935498 • 25080 Serle Via Galileo Galilei, 1 Tel. (030) 6896783 Telefax (030) 6910993 Province of Como • 22100 Como Piazza Cavour, 24 Tel. (031) 303544 Telefax (031) 309217 Province of Ferrara • 44100 Ferrara Via S. Balboni, 7 Tel. (0532) 470276 Telefax (0532) 766269 Province of Genoa • 16043 Chiavari Corso Dante, 39 Tel. (0185) 323400 Telefax (0185) 323074 • 16121 Genoa Via delle Casaccie, 78/98 Tel. (010) 5762811 Telefax (010) 585908 Province of Gorizia • 34071 Cormons Via Matteotti, 44 Tel. (0481) 639270 Telefax (0481) 639350 Banca Popolare di Vicenza Group • 34170 Gorizia Corso Italia, 45 Tel. (0481) 538902 Telefax (0481) 538905 • 34072 Gradisca d’Isonzo Piazzale dell’Unità, 20 Tel. (0481) 969605 Telefax (0481) 92240 • 34073 Grado Via Martiri della Libertà, 29 Tel. (0431) 877044 Telefax (0431) 877037 • 34074 Monfalcone Via Duca d’Aosta, 97 Tel. (0481) 413654 Telefax (0481) 414106 • 34077 Ronchi dei Legionari Via Roma, 94 Tel. (0481) 776451 Telefax (0481) 474600 Province of Imperia • 18100 Imperia Via della Repubblica, 7 Tel. (0183) 299011 Telefax (0183) 299005 • 18038 Sanremo Corso Mombello, 33/35 Tel. (0184) 503121 Telefax (0184) 506424 Province of Mantua • 46043 Castiglione delle Stiviere Via Cavour Tel. (0376) 670311 Telefax (0376) 631981 • 46100 Mantua Corso Vittorio Emanuele, 31 Tel. (0376) 329605 Telefax (0376) 328912 • 46019 Viadana Piazza Benedetto Cellini, 9 Tel. (0375) 782266 Telefax (0375) 781077 Province of Milan • 20094 Corsico Via Vincenzo Monti, 46 Tel. (02) 4402933 Telefax (02) 45119850 • 20123 Milan Via Torino - Ang. Via S. Vito Tel. (02) 864941 Telefax (02) 86450672 • 20136 Milan - Branch no. 1 Via Col di Lana, 6 Tel. (02) 8360048 Telefax (02) 8378762 Report on Operations at 31 December 2008 • 20154 Milan - Branch no. 2 Corso Como, 15 Tel. (02) 29010129 Telefax (02) 29010321 • 20148 Milan - Branch no. 3 Via Civitali, 23 Tel. (02) 4039350 Telefax (02) 4075146 • 20155 Milan - Branch no. 4 Via Tolentino, 1 Tel. (02) 316064 Telefax (02) 315709 • 20144 Milan - Branch no. 5 Via San Michele del Carso, 13 Tel. (02) 4694299 Telefax (02) 4694499 • 20138 Milan - Branch no. 6 Viale Ungheria, 20 Tel. (02) 58011002 Telefax (02) 58018062 • 20158 Milan - Branch no. 7 Piazza Schiavone ang. V.R.M. De Capitani, 14 Tel. (02) 39312917 Telefax (02) 39322534 • 20124 Milan - Branch no. 8 Viale Tunisia, 12 - ang. Via Lecco Tel. (02) 29401695 Telefax (02) 20240606 • 20099 Sesto San Giovanni Viale Fratelli Casiraghi, 79 Tel. (02) 24839279 Telefax (02) 24412158 • 20059 Vimercate Via Luigi Cadorna, 2 Tel. (039) 6260568 Telefax (039) 6084230 Province of Modena • 41100 Modena Via Pietro Giardini, 187 Tel. (059) 239307 Telefax (059) 237977 • 41049 Sassuolo Via Radici in Piano, 61/63 Tel. (0536) 580399 Telefax (0536) 815494 Province of Padua • 35031 Abano Terme Via Martiri d’Ungheria, 14 Tel. (049) 8602928 Telefax (049) 8602691 • 35020 Albignasego Via Roma, 117 Tel. (049) 8626728 Telefax (049) 8626732 - 189 - • 35010 Busa di Vigonza Via Regia, 37 Tel. (049) 8935025 Telefax (049) 8935057 • 35010 Cadoneghe Strada del Santo, 17 Tel. (049) 8871951 Telefax (049) 8872654 • 35012 Camposampiero Via Rialto, 1 Tel. (049) 9303022 Telefax (049) 9303218 • 35010 Carmignano di Brenta Via Roma, 14 Tel. (049) 9430792 Telefax (049) 9430262 • 35013 Cittadella Borgo Padova, 6 Tel. (049) 5979343 Telefax (049) 9403578 • 35026 Conselve Viale Venezia, 1 Tel. (049) 5384039 Telefax (049) 9501342 • 35042 Este Via G. Matteotti, 23 Tel. (0429) 604317 Telefax (0429) 601482 • 35015 Galliera Veneta Via Roma, 164 Tel. (049) 5969133 Telefax (049) 5969460 • 35010 Limena Via del Santo, 4 Tel. (049) 8842956 Telefax (049) 8842163 • 35010 Loreggia Piazza Papa Luciani, 8 Tel. (049) 5793055 Telefax (049) 5794442 • 35015 Mottinello di Galliera V. Via Mottinello Nuovo, 31 Tel. (049) 9440066 Telefax (049) 9440301 • 35027 Noventa Padovana Via Roma, 1 Tel. (049) 8935936 Telefax (049) 8935940 • 35010 Onara di Tombolo Via Sen. G. Cittadella, 5/A Tel. (049) 5993788 Telefax (049) 5993761 Banca Popolare di Vicenza Group • 35121 Padua Via Trieste, 45 Tel. (049) 660222 Telefax (049) 660952 • 35139 Padua - Branch no. 1 Corso Milano, 22 Tel. (049) 656132 Telefax (049) 8756129 • 35127 Padua - Branch no. 2 Corso Stati Uniti, 23 Tel. (049) 6988333 Telefax (049) 8704758 • 35133 Padua - Branch no.3 Via Tiziano Aspetti, 246 Tel. (049) 600849 Telefax (049) 8644462 • 35126 Padua - Branch no. 4 Via Facciolati, 59 Tel. (049) 756008 Telefax (049) 8033060 • 35028 Piove di Sacco Via Marconi, 2 Tel. (049) 9701428 Telefax (049) 5842652 • 35020 Ponte S. Nicolò Via Volturno, 2 Tel. (049) 8962205 Telefax (049) 8962148 • 35030 Rubano Via Rossi, 3/N Tel. (049) 8987272 Telefax (049) 8987274 • 35010 Saletto di Vigodarzere Via Leonardo Da Vinci, 101 Tel. (049) 8849110 Telefax (049) 8849101 • 35010 San Giorgio in Bosco Via Valsugana, 86 Tel. (049) 9451053 Telefax (049) 9451085 • 35018 San Martino di Lupari Via Roma, 68 Tel. (049) 9461288 Telefax (049) 9461261 • 35011 Sant’Andrea di Campodarsego Via Caltana, 182 Tel. (049) 9201226 Telefax (049) 9200911 • 35010 Sant’Eufemia di Borgoricco Via della Pieve, 43 Tel. (049) 9335454 Telefax (049) 9335144 Report on Operations at 31 December 2008 • 35030 Tencarola di Selvazzano Via Padova, 24 Tel. (049) 8687071 Telefax (049) 8687074 • 35019 Tombolo Via Roma, 7/A Tel. (049) 9470813 Telefax (049) 9470893 • 35010 Trebaseleghe Via C. Menotti, 32 Tel. (049) 9386810 Telefax (049) 9386813 Province of Parma • 43043 Borgo Val di Taro Piazzale Lauro Grossi, 2 Tel. (0525) 920018 Telefax (0525) 920037 • 43036 Fidenza Via Cornini Malpeli, 13 Tel. (0524) 528180 Telefax (0524) 528140 • 43100 Parma Via Emilia Est, 56/B Tel. (0521) 480411 Telefax (0521) 242408 • 43100 Parma - Branch no. 1 Piazzale Santa Croce, 29 Tel. (0521) 207122 Telefax (0521) 231223 • 43100 Parma - Branch no. 2 Via Toscana, 94 Tel. (0521) 460714 Telefax (0521) 460916 Province of Pavia • 27020 Alagna Piazza Castello, 15 Tel. (0382) 818137 Telefax (0382) 818129 • 27030 Castello d’Agogna Via Novara, 1 Tel. (0384) 256550 Telefax (0384) 256555 • 27100 Pavia Via Golgi, 63/A Tel. (0382) 422766 Telefax (0382) 422934 • 27020 Sartirana Lomellina Via Cavour, 133 Tel. (0384) 800203 Telefax (0384) 800223 • 27020 Scaldasole Via Roma, 5 Tel. (0382) 907772 Telefax (0382) 907962 - 190 - • 27029 Vigevano Via Merula, 24/26 Tel. (0381) 88607 Telefax (0381) 75675 Province of Piacenza • 29100 Piacenza - Branch no. 1 Via Medaglie d’Oro, 7 Tel. (0523) 713081 Telefax (0523) 758113 Province of Pordenone • 33082 Azzano Decimo Via Maestri del Lavoro, 28 Tel. (0434) 633438 Telefax (0434) 640898 • 33080 Bannia Piazza E. Fermi, 1 Tel. (0434) 560465 Telefax (0434) 957535 • 33084 Cordenons Piazza della Vittoria, 36 Tel. (0434) 581285 Telefax (0434) 581275 • 33080 Fiume Veneto Via San Francesco, 36/38 Tel. (0434) 564211 Telefax (0434) 561563 • 33085 Maniago Piazza Italia, 32 Tel. (0427) 733044 Telefax (0427) 733028 • 33075 Morsano al Tagliamento Piazza Daniele Moro, 3 Tel. (0434) 697014 Telefax (0434) 697839 • 33087 Pasiano di Pordenone Via Roma, 102 Tel. (0434) 604077 Telefax (0434) 604078 • 33080 Porcia Piazzetta Conte Silvio di Porcia e Brugnera, 1 Tel. (0434) 923108 Telefax (0434) 591366 • 33170 Pordenone Via Martelli, 14 Tel. (0434) 241477 Telefax (0434) 241166 • 33080 Prata di Pordenone Via Cesare Battisti, 68 Tel. (0434) 611177 Telefax (0434) 621992 • 33077 Sacile Viale Lacchin, 64 Tel. (0434) 737208 Telefax (0434) 737209 Banca Popolare di Vicenza Group • 33078 San Vito al Tagliamento Piazza del Popolo, 62 Tel. (0434) 875095 Telefax (0434) 875223 • 33079 Sesto al Reghena Via degli Olmi, 11/A Tel. (0434) 699010 Telefax (0434) 699292 • 33097 Spilimbergo Via Barbacane, 6 Tel. (0427) 926123 Telefax (0427) 419080 • 33080 Zoppola Via Pancera, 4 Tel. (0434) 574522 Telefax (0434) 574512 Province of Ravenna • 48018 Faenza Via G. Marconi, 32 Tel. (0546) 21075 Telefax (0546) 665531 Province of Reggio Emilia • 42027 Montecchio Emilia Via Prampolini, 48/50 Tel. (0522) 861312 Telefax (0522) 865531 • 42100 Reggio Emilia Via Emilia all’Ospizio, 18 Tel. (0522) 580914 Telefax (0522) 454683 Province of Rovigo • 45011 Adria Corso Garibaldi, 38/A Tel. (0426) 900514 Telefax (0426) 900878 • 45030 Occhiobello Via Eridania, 153/F Tel. (0425) 758267 Telefax (0425) 758347 • 45014 Porto Viro Via Risorgimento, 157 Tel. (0426) 320205 Telefax (0426) 323388 • 45100 Rovigo Via Sacro Cuore, 5 Tel. (0425) 423853 Telefax (0425) 29822 Province of Turin • 10123 Turin Via Lagrange, 10 Tel. (011) 5424010 Telefax (011) 539988 Report on Operations at 31 December 2008 Province of Trento • 38068 Rovereto Via Cavour, 31 Tel. (0461) 870067 Telefax (0461) 480887 Province of Treviso • 31040 Bavaria di Nervesa della B. Via Aldo Moro, 2 Tel. (0422) 882266 Telefax (0422) 882267 • 31030 Bessica di Loria Via D. Alighieri, 22 Tel. (0423) 471001 Telefax (0423) 471010 • 31030 Bigolino Piazza Mons. Guadagnini, 58 Tel. (0423) 981385 Telefax (0423) 982015 • 31031 Caerano S. Marco Via A. Gramsci, 9 Tel. (0423) 859679 Telefax (0423) 859680 • 31011 Casella d’Asolo Via Tiziano, 150 Tel. (0423) 950860 Telefax (0423) 950861 • 31033 Castelfranco Corso XXIX Aprile, 23 Tel. (0423) 423211 Telefax (0423) 423214 • 31033 Castelfranco - Branch no. 1 Borgo Treviso, 159/161 Tel. (0423) 722801 Telefax (0423) 722859 • 31033 Castelfranco - Branch no. 2 Loc. Treville Via Castellana, 29 Tel. (0423) 472985 Telefax (0423) 472488 • 31033 Castelfranco - Branch no. 3 Via Brenta, 10 Tel. (0423) 720025 Telefax (0423) 721176 • 31033 Castelfranco - Branch no. 4 Borgo Padova, 34 Tel. (0423) 721902 Telefax (0423) 721774 • 31033 Castelfranco - Branch no. 5 Piazza della Serenissima, 32 Tel. (0423) 722578 Telefax (0423) 744098 • 31030 Castello di Godego Via Marconi, 22 Tel. (0423) 469041 Telefax (0423) 469881 - 191 - • 31034 Cavaso del Tomba Loc. Caniezza Via San Pio X, 2 Tel. (0423) 543401 Telefax (0423) 543402 • 31030 Cison di Valmarino Via IV Novembre, 11 Tel. (0438) 975375 Telefax (0438) 85400 • 31010 Col San Martino Via Giarentine, 1 Tel. (0438) 898104 Telefax (0438) 989567 • 31015 Conegliano Via XXIV Maggio, 12 Tel. (0438) 415462 Telefax (0438) 415526 • 31030 Dosson di Casier Piazza Leonardo Da Vinci, 2 Tel. (0422) 491419 Telefax (0422) 491429 • 31050 Fanzolo di Vedelago Via Stazione, 28/A Tel. (0423) 487011 Telefax (0423) 476507 • 31010 Farra di Soligo Via Calnova, 1/A Tel. (0438) 900101 Telefax (0438) 900121 • 31010 Fregona Via Mezzavilla Centro, 3 Tel. (0438) 915009 Telefax (0438) 915090 • 31040 Guia di Valdobbiadene Strada di Guia, 16 Tel. (0423) 901090 Telefax (0423) 901090 • 31036 Istrana Piazzale Roma, 91 Est Tel. (0422) 832414 Telefax (0422) 832394 • 31037 Loria Via Roma, 19 Tel. (0423) 755125 Telefax (0423) 755090 • 31021 Mogliano Veneto Piazza Caduti, 38/39 Tel. (041) 5904333 Telefax (041) 5904340 • 31044 Montebelluna Via Roma, 51 Tel. (0423) 614165 Telefax (0423) 614173 Banca Popolare di Vicenza Group • 31010 Moriago della Battaglia Via A. Moro, 46 Tel. (0438) 890083 Telefax (0438) 890133 • 31045 Motta di Livenza Via Sante Nardini, 22 Tel. (0422) 861556 Telefax (0422) 860009 • 31046 Oderzo Via Spinè, 2 Tel. (0422) 815957 Telefax (0422) 815959 • 31050 Onigo di Pederobba Via Case Rosse, 2/A Tel. (0423) 688686 Telefax (0423) 688942 • 31038 Paese Via Postumia, 130 Tel. (0422) 450480 Telefax (0422) 450483 • 31053 Pieve di Soligo Piazza Caduti nei Lager, 1 Tel. (0438) 841859 Telefax (0438) 82045 • 31047 Ponte di Piave Via Roma, 24 Tel. (0422) 857986 Telefax (0422) 857987 • 31022 Preganziol Via Roma, 4 Tel. (0422) 331564 Telefax (0422) 639070 • 31023 Resana Via Castellana, 41 Tel. (0423) 480105 Telefax (0423) 480216 • 31039 Riese Pio X Via A. De Gasperi, 5/A Tel. (0423) 483207 Telefax (0423) 454330 • 31056 Roncade Piazza I Maggio, 15 Tel. (0422) 841531 Telefax (0422) 841532 • 31020 Rua di S. Pietro di Feletto Via Roma, 17/D Tel. (0438) 486997 Telefax (0438) 486997 • 31020 San Fior Via Europa, 67 Tel. (0438) 260303 Telefax (0438) 260265 Report on Operations at 31 December 2008 • 31020 San Giacomo di Veglia Piazza Fiume, 37 Tel. (0438) 912080 Telefax (0438) 912111 • 31020 San Polo di Piave Via Roma, 60 Tel. (0422) 856688 Telefax (0422) 856689 • 31020 San Vendemiano Via Roma, 13 Tel. (0438) 400378 Telefax (0438) 400347 • 31020 San Zenone degli Ezzelini Via Marconi, 68 Tel. (0423) 968080 Telefax (0423) 968989 • 31040 Segusino Viale Italia, 229 Tel. (0423) 978971 Telefax (0423) 978977 • 31020 Sernaglia della Battaglia Piazza Martiri, 24 Tel. (0438) 966230 Telefax (0438) 966184 • 31040 Signoressa di Trevignano Via Feltrina, 1/F-1/G Tel. (0423) 677173 Telefax (0423) 671043 • 31058 Susegana Via Conegliano, 96 Tel. (0438) 60813 Telefax (0438) 451511 • 31100 Treviso Viale Luzzatti, 82 Tel. (0422) 431970 Telefax (0422) 432467 • 31100 Treviso - Branch no. 1 Via G. Dannunzio, 17/B Tel. (0422) 591047 Telefax (0422) 540738 • 31100 Treviso - Branch no. 2 Via S. Pelajo, 119 Tel. (0422) 307246 Telefax (0422) 307193 • 31100 Treviso - Branch no. 3 Via Montegrappa, 32 Tel. (0422) 264282 Telefax (0422) 234110 • 31100 Treviso - Branch no. 4 Via 4 Novembre, 84/A Tel. (0422) 546192 Tel. (0422) 546129 - 192 - • 31049 Valdobbiadene Piazza Marconi, 15 Tel. (0423) 970611 Telefax (0423) 972625 • 31050 Vedelago Via Crispi, 8 Tel. (0423) 400116 Telefax (0423) 401331 • 31020 Vidor Via Capitello, 7 Tel. (0423) 987121 Telefax (0423) 987101 • 31050 Villorba Via A. Pacinotti, 1/C Tel. (0422) 608368 Telefax (0422) 918128 • 31029 Vittorio Veneto Via Dante, 133 Tel. (0438) 940980 Telefax (0438) 940951 Province of Trieste • 34015 Muggia Via Manzoni, 4 Tel. (040) 9278651 Telefax (040) 9278664 • 34121 Trieste Via Mazzini, 12 Tel. (040) 662662 Telefax (040) 662002 • 34122 Trieste - Branch no. 1 Piazza San Giovanni, 1 Tel. (040) 662750 Telefax (040) 662796 • 34123 Trieste - Branch no. 2 Via Locchi, 26/1 Tel. (040) 313333 Telefax (040) 312323 • 34141 Trieste - Branch no. 3 Via Settefontane, 37 Tel. (040) 9380282 Telefax (040) 9380283 • 34133 Trieste - Branch no. 4 Via Coroneo, 17/E Tel. (040) 3478145 Telefax (040) 630297 • 34147 Trieste - Branch no. 5 Via Flavia, 120 Tel. (040) 281291 Telefax (040) 8320070 • 34135 Trieste - Branch no. 6 Via L. Stock, 4/4 Tel. (040) 420771 Telefax (040) 418247 Banca Popolare di Vicenza Group Province of Udine • 33041 Aiello del Friuli Piazza Roma, 19 Tel. (0431) 973011 Telefax (0431) 973200 • 33030 Buia Via S. Stefano, 105 Tel. (0432) 965109 Telefax (0432) 965110 • 33042 Buttrio Via Cividale, 10 Tel. (0432) 636000 Telefax (0432) 673702 • 33052 Cervignano del Friuli Piazza Libertà, 16/17 Tel. (0431) 32320 Telefax (0431) 32708 • 33043 Cividale del Friuli Via Europa, 2 Tel. (0432) 701055 Telefax (0432) 701105 • 33033 Codroipo Via IV Novembre, 5 Tel. (0432) 908688 Telefax (0432) 908677 • 33100 Cussignacco Via Verona, 6 Tel. (0432) 602306 Telefax (0432) 602308 • 33010 Feletto Umberto Via Udine, 18 Tel. (0432) 573027 Telefax (0432) 573573 • 33013 Gemona del Friuli Via Dante Alighieri, 207 Tel. (0432) 971496 Telefax (0432) 971525 • 33050 Gonars Via A. De Gasperi, 1 Tel. (0432) 992412 Telefax (0432) 992288 • 33054 Lignano Sabbiadoro Viale Europa, 19/A Tel. (0431) 723011 Telefax (0431) 723069 • 33044 Manzano Via San Giovanni, 6/A Tel. (0432) 740046 Telefax (0432) 740225 • 33035 Martignacco Via Cividina, 16 Tel. (0432) 678833 Telefax (0432) 678534 Report on Operations at 31 December 2008 • 33057 Palmanova Piazza Grande, 2 Tel. (0432) 928300 Telefax (0432) 929754 • 33037 Pasian di Prato Via S. Caterina, 23/A Tel. (0432) 699033 Telefax (0432) 69585 • 33027 Paularo Via S. Sbrizzai, 12 Tel. (0433) 71056 Telefax (0433) 71062 • 33040 Povoletto Via Ermes di Colloredo, 30 Tel. (0432) 679217 Telefax (0432) 664270 • 33050 Pozzuolo del Friuli Via della Cavalleria, 13 Tel. (0432) 665050 Telefax (0432) 669788 • 33040 Pradamano Via I Maggio, 62 Tel. (0432) 670688 Telefax (0432) 671201 • 33040 Premariacco Piazza Marconi, 9 Tel. (0432) 729867 Telefax (0432) 729868 • 33038 San Daniele del Friuli Via Garibaldi, 11 Tel. (0432) 940906 Telefax (0432) 940924 • 33048 San Giovanni al Natisone Piazzetta Brazzà, 5 Tel. (0432) 743296 Telefax (0432) 756331 • 33050 San Vito al Torre Via Roma, 27 Tel. (0432) 997001 Telefax (0432) 997727 • 33017 Tarcento Via Garibaldi, 5 Tel. (0432) 783915 Telefax (0432) 783923 • 33018 Tarvisio Via Roma, 22 Tel. (0428) 41029 Telefax (0428) 41043 • 33028 Tolmezzo Piazza XX Settembre, 12 Tel. (0433) 41900 Telefax (0433) 44300 - 193 - • 33019 Tricesimo Piazza Garibaldi, 45 Tel. (0432) 881725 Telefax (0432) 881372 • 33100 Udine Via Cavour, 24 Tel. (0432) 516501 Telefax (0432) 516356 • 33100 Udine - Branch no. 1 Viale Europa Unita, 85 Tel. (0432) 503020 Telefax (0432) 501147 • 33100 Udine - Branch no. 2 Piazzale Chiavris, 36 Tel. (0432) 547200 Telefax (0432) 546222 • 33100 Udine - Branch no. 3 Viale L. Da Vinci, 107 Tel. (0432) 402828 Telefax (0432) 400460 • 33100 Udine - Branch no. 4 Viale Forze Armate, 4 Tel. (0432) 581827 Telefax (0432) 284810 • 33100 Udine - Branch no. 5 Via Pozzuolo, 143 Tel. (0432) 532353 Telefax (0432) 532301 • 33100 Udine - Branch no. 6 Via Marghera, 2 Tel. (0432) 503437 Telefax (0432) 512470 • 33100 Udine - Branch no. 7 Via Gemona, 35 Tel. (0432) 229362 Telefax (0432) 229354 • 33100 Udine - Branch no. 8 Viale Vat, 109 Tel. (0432) 471693 Telefax (0432) 471721 • 33100 Udine - Branch no. 9 Piazzale XXVI Luglio, 62 Tel. (0432) 534378 Telefax (0432) 534075 • 33100 Udine - Branch no. 10 Via Pradamano, 41/B Tel. (0432) 526153 Telefax (0432) 524363 Province of Varese • 21052 Busto Arsizio Via Zappellini, 17 Tel. (0331) 677293 Telefax (0331) 670843 Banca Popolare di Vicenza Group Province of Venice • 30020 Bibione Corso del Sole, 49 Tel. (0431) 437418 Telefax (0431) 437207 • 30021 Caorle Via Strada Nuova, 30 Tel. (0421) 212429 Telefax (0421) 211153 • 30020 Cinto Caomaggiore Via Roma, 125 Tel. (0421) 241274 Telefax (0421) 241254 • 30016 Jesolo Via Aquileia, 221 Tel. (0421) 630255 Telefax (0421) 371105 • 30020 Marcon Via Alta, 55 Tel. (041) 5950663 Telefax (041) 5952177 • 30030 Martellago Via Castellana, 40/H Tel. (041) 5402332 Telefax (041) 5402600 • 30030 Mellaredo di Pianiga Via Noalese Sud , 44/1 Tel. (041) 5190339 Telefax (041) 5190342 • 30020 Meolo Riviera 18 Giugno, 62 Tel. (0421) 345431 Telefax (0421) 345424 • 30174 Mestre Via F.lli Rondina, 3 - P.zza A. Coin Tel. (041) 959952 Telefax (041) 958497 • 30172 Mestre - Branch no. 1 Ca’ Marcello, 67/A Tel. (041) 5310005 Telefax (041) 5316713 • 30174 Mestre - Branch no. 2 Via Terraglio, 17 - c/o Coin Tel. (041) 958054 Telefax (041) 979395 • 30034 Mira Via Nazionale, 226 Tel. (041) 4265144 Telefax (041) 4265834 • 30035 Mirano Via Gramsci, 54 Tel. (041) 5701500 Telefax (041) 5701320 Report on Operations at 31 December 2008 • 30026 Portogruaro Via Martiri della Libertà, 109 Tel. (0421) 280496 Telefax (0421) 72299 • 30028 San Michele al Tagliamento Via Venudo, 15 Tel. (0431) 521838 Telefax (0431) 521801 • 30027 San Donà di Piave Corso Silvio Trentin, 75 Tel. (0421) 332188 Telefax (0421) 332180 • 30036 Santa Maria di Sala Via Cavin di Sala, 53 Tel. (041) 5760235 Telefax (041) 5760234 • 30037 Scorzè Via Venezia, 33 Tel. (041) 5841932 Telefax (041) 5840962 • 30019 Sottomarina di Chioggia Viale Veneto, 20 Tel. (041) 5500995 Telefax (041) 5501102 • 30039 Stra Piazza O. Tombolan Fava Tel. (049) 9801544 Telefax (049) 9801536 • 30020 Stretti di Eraclea Via Cadorna, 21 Tel. (0421) 316500 Telefax (0421) 316496 • 30125 Venice Rialto S. Polo 370/371 (Campo Beccarie) Tel. (041) 5210722 Telefax (041) 5205987 • 30125 Venice S. Croce Sestiere S. Croce, 509 Tel. (041) 2770530 Telefax (041) 2412053 • 30124 Venice S. Marco Calle Goldoni, 4403 Sestiere di S. Marco Tel. (041) 2413240 Telefax (041) 2413237 Province of Verona • 37040 Bevilacqua Via Roma, 45/A Tel. (0442) 93666 Telefax (0442) 93650 - 194 - • 37040 Bonavigo Via Trieste, 13/15 Tel. (0442) 670077 Telefax (0442) 670090 • 37051 Bovolone Via Giuseppe Garibaldi, 52/54 Tel. (045) 6901911 Telefax (045) 7100462 • 37012 Bussolengo Via Verona, 8/A Tel. (045) 6700377 Telefax (045) 6700504 • 37043 Castagnaro Via D. Alighieri, 40 Tel. (0442) 675588 Telefax (0442) 675582 • 37014 Castelnuovo del Garda Via Marconi, 17 Tel. (045) 6450895 Telefax (045) 6450089 • 37053 Cerea Via Roma, 2 Tel. (0442) 320871 Telefax (0442) 321042 • 37044 Cologna Veneta Corso Gua’ Dea Piccini, 76 Tel. (0442) 412467 Telefax (0442) 410360 • 37030 Colognola ai Colli Via Stra’, 52 Tel. (045) 6151400 Telefax (045) 6151404 • 37020 Dolcè Via Passo di Napoleone, 1103 E/F/G Tel. (045) 6862896 Telefax (045) 7732655 • 37063 Isola della Scala Via Marconi, 13 Tel. (045) 7300142 Telefax (045) 7301043 • 37017 Lazise Loc. La Pezza, 4/B Tel. (045) 7581318 Telefax (045) 7581286 • 37045 Legnago Via Duomo, 17 Tel. (0442) 603245 Telefax (0442) 602414 • 37054 Nogara Via Maso, 1 Tel. (0442) 510749 Telefax (0442) 89581 Banca Popolare di Vicenza Group • 37019 Peschiera del Garda Via Risorgimento, 5/B Tel. (045) 6401612 Telefax (045) 7552340 • 37047 Prova di S. Bonifacio Via Prova, 47/C Tel. (045) 6101544 Telefax (045) 6102079 • 37034 Quinto di Valpantena Via Valpantena, 31 Tel. (045) 8700769 Telefax (045) 8700818 • 37056 Salizzole Via Roma, 53 Tel. (045) 6901444 Telefax (045) 6901448 • 37035 San Giovanni Ilarione Via Ca’ Rosse, 32 Tel. (045) 7465200 Telefax (045) 7465233 • 37057 San Giovanni Lupatoto Via Roma, 3 Tel. (045) 8752848 Telefax (045) 9250160 • 37036 San Martino Buon Albergo Via Nazionale, 1/C Tel. (045) 995224 Telefax (045) 995434 • 37040 Santo Stefano di Zimella Via Martiri della Libertà, 40 Tel. (0442) 490064 Telefax (0442) 490559 • 37067 Valeggio sul Mincio Piazza Vittorio Veneto, 5/C Tel. (045) 7952226 Telefax (045) 6370620 • 37122 Verona Corso Cavour, 29 Tel. (045) 8057611 Telefax (045) 8031242 • 37138 Verona - Branch no. 1 Corso Milano, 114 Tel. (045) 8101088 Telefax (045) 8100953 • 37135 Verona - Branch no. 2 Largo Perlar, 8/10 Tel. (045) 502090 Telefax (045) 506693 • 37131 Verona - Branch no. 3 Via del Capitel, 3/D Tel. (045) 524635 Telefax (045) 8402458 Report on Operations at 31 December 2008 • 37126 Verona - Branch no. 4 Via Todeschini, 19 Tel. (045) 8350985 Telefax (045) 8350692 • 37124 Verona - Branch no. 5 Via Mameli, 152 Tel. (045) 8309088 Telefax (045) 8309152 • 37047 Villabella di S. Bonifacio Crosaron di Villabella, 18 Tel. (045) 7613822 Telefax (045) 7613647 • 37069 Villafranca di Verona Corso Vittorio Emanuele II, 131 Tel. (045) 6305547 Telefax (045) 7903577 • 37062 Villafranca - Loc. Dossobuono Via Cavour, 71 Tel. (045) 8600642 Telefax (045) 8600150 REPRESENTATIVE OFFICES • Hong Kong Room 1306, Nine Queen’s Road Central - Hong Kong Tel. 00852-21472955 Telefax 00852-21472997 • Shanghai Unit 3307b, The Center, No. 989 Changle Road, Xuhui District, Shanghai P.R. China Postcode: 200030 Tel. (86.21) 540754455, 54075456 Telefax (86.21) 54075457 • New Delhi 1510-12, Narain Manzil 23 Barakhamba Road, New Delhi, India Postcode: 110001 Tel. +91-11-41524344/41524345 Telefax +91 11 41524346 SUBSIDIARY BANKS • Dublin BPV Finance (International) P.l.c. KBC House - 4 George’s Dock IFSC - International Financial Service Centre - Dublin (Ireland) Tel. 00353-1-6720630 Telefax 00353-1-6720633 Swift BPVIIE21 E-mail: [email protected] - 195 - MINORITY PARTICIPATIONS • Bratislava Volksbank Slovensko A.S. Namestie SNP 15 SK-81000 Bratislava Slovakia Tel. 00421-2-59651298 Swift LUBA SK BX Mr. Miroslav Gecik • Bucharest Volksbank Romania S.A. Apolodor Street 42 District 5 RO 050741 - Bucharest - Romania Tel. 004021-4056530 Swift VBBU RO BU Mr. Angelo Manera • Budapest Magyarorszagi Volksbank Zrt R´ak´oczi ´ut 7 H-1088 Budapest - Ungheria Tel. 0036-1-3286677 Swift MAVO HU HX Ms. Kinga Szekelyhidy • Ljubljana Volksbank-Ljudska Banka D.D. Dunajska 128A SLO-1000 Ljubljana - Slovenia Tel. 00386-1-5307596 Swift SLBV SI 2X Mr. Tadej Sˇenk • Praga Volksbank CZ A.S. Lazarska 8/13 CZ-12000 Praha 1 - Repubblica Ceca Tel. 00420-234-706827 Swift: VBOE CZ 2X Mr. Giorgio Migliorini • Sarajevo Volksbank BH D.D. Fra Anðela Zvizdovi´ca 1 BIH-71000 Sarajevo-Bosnia Erzegovina Tel. 00387-33-250010 Swift: VBSA BA 22 Mr. Edin Zeco • Zagabria Volksbank D.D. Varšavska 9 HR-10000 Zagreb - Croazia Tel. 00385-1-6001285 Swift: VBCR HR 22 Ms. Sandra Posic´ Banca Popolare di Vicenza Group Report on Operations at 31 December 2008 ASSOCIATED BANKS • Beograd Volksbank A.D. Bulevar M. Pupina, 165g RS-11070 Beograd Serbia Tel. 00381-11-2017083 Swift: VBOE CS BG Ms. Dragona Cvetkovic • Sliema Volksbank Malta LTD Dingli Street, 53 SLM 09 Sliema - Malta Tel. 00356-234-94211 Swift: VBMA MT M3 Ms. Jeannette Apap • Lviv Volksbank Ukraine Grabovskogo, 11 UA - 79000 LVIV Tel. 00380-32-2550279 Mr. Karl Schlagenhaufen - 196 -
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