Metodi statistici per la valutazione
Transcript
Metodi statistici per la valutazione
IES 2013 Innovazione e società Innovation and Society Metodi statistici per la valutazione Università degli Studi di Milano-Bicocca 9 - 10 dicembre 2013 CONTRIBUTI SPONTANEI A cura di Rosa Falotico, Paolo Mariani, Biancamaria Zavanella Convegno IES 2013 i Introduzione L'attenzione degli statistici verso gli strumenti della valutazione dei servizi per la società è notevolmente aumentata negli ultimi anni, soprattutto per la richiesta proveniente sia del sistema produttivo sia dagli enti pubblici di tecniche idonee ad arontare le problematiche inerenti la valutazione dell'ecacia, dell'ecienza e della qualità, con riferimento non solo alla customer satisfaction ma anche all'impatto che tale valutazione ha sull'innovazione di questi servizi. Il Convegno INNOVAZIONE E SOCIETÀ 2013. Metodi Statistici per la Valutazione (IES2013), quinta edizione di un'iniziativa proposta a cadenza biennale dal Gruppo Permanente Statistica per la Valutazione e Qualità nei Servizi della Società Italiana di Statistica (SIS), si è posto due obiettivi principali. Da un lato questo evento ha voluto orire l'opportunità di presentare una panoramica degli approcci e delle metodologie statistiche per la valutazione attualmente in uso nei diversi contesti dei servizi per la società. Dall'altro lato ha cercato di contribuire alla discussione delle ricadute della valutazione sull'innovazione di tali servizi, coinvolgendo i diversi attori delle politiche economiche e sociali. Per questo motivo, il Convegno si è aperto alla partecipazione e al confronto con studiosi di altre discipline, esperti e responsabili delle politiche di sviluppo che si occupano dei collegamenti tra valutazione, innovazione e società. I contributi spontanei presentati nel corso di questo evento sono stati raccolti sotto forma di abstract in questo lavoro, con l'auspicio che la loro diusione stimoli ulteriori approfondimenti. Gli abstract del Convegno ivi pubblicati vengono pubblicati così come inviati dagli autori al comitato di redazione. Contributi Spontanei ii I Comitati Comitato Scientico Murat Alper Basaran, Akdeniz University, Antalia Turkey Giuseppe Boari, Università Cattolica di Milano Mario Bolzan, Università di Padova Eugenio Brentari, Università di Brescia Gabriele Cantaluppi, Univ. Cattolica di Milano Maurizio Carpita, Università di Brescia Luigi D'Ambra, Università di Napoli Federico I Enrico Ciavolino, Università del Salento Francesco Domenico d'Ovidio, Università di Bari Michele Gallo, Università di Napoli L'Orientale Ron S. Kennet, State University of New York, NY, U.S. Kovacs Peter, University of Szeged, Hungary Donata Marasini, Università di Milano-Bicocca Paolo Mariani, Università di Milano-Bicocca Carla Rampichini, Università di Firenze Pasquale Sarnacchiaro, Università Unitelma Sapienza di Roma Sergio Scippacercola, Università di Napoli Federico II Comitato Organizzatore Biancamaria Zavanella, Università di Milano-Bicocca Paolo Mariani, Università di Milano-Bicocca Rosa Falotico, Università di Milano-Bicocca Caterina Liberati, Università di Milano-Bicocca Piero Quatto, Università di Milano-Bicocca Gianna Monti, Università di Milano-Bicocca Convegno IES 2013 iii Patrocini B-ASC (Bicocca Applied Statistics Center Business Intelligence & Data Mining) Università degli Studi di Milano Bicocca SIS (Società Italiana di Statistica) Comune di Milano Contributi Spontanei iv IES 2013 - INNOVAZIONE E SOCIETÀ, METODI STATISTICI PER LA VALUTAZIONE INNOVATION AND SOCIETY, UNIVERSITY OF MILANO – BICOCCA, DECEMBER, 9 - 10 2013 PROGRAM OF THE MEETING December, 9 09:00-10:00 U7.12 Registration 10:00-10:15 U7.12 Opening Address 10:15-11:00 U7.12 Plenary Session: Chair/Discussant: Luigi D’Ambra Speaker: Ron S. Kenett (Bayesian Network Applications to Customer Surveys) 11:00-11:15 Break (U7, 2nd floor, common room) 11:15-12:15 U7.12 Invited Session: “Evaluation of Teaching” Chair/Discussant: Carla Rampichini Speakers: Donata Marasini, Piero Quatto and Enrico Ripamonti (A measure of ordinal inter-rater agreement); Stefania Mignani and Roberto Ricci (Learning statistics at compulsory education: the achievement results based on the Invalsi tests); Bruno Bertaccini, Leonardo Grilli and Carla Rampichini (Are course ratings predictive of freshmen performances? Evidence from the University of Florence) 12:15-13:15 U7.12 Invited Session: “Effectiveness Evaluation and Career Opportunities” Chair/Discussant: Ornella Giambalvo Speakers: Lucio Masserini and Monica Pratesi (A small area model for analysing job placement survey data of the STELLA Consortium); Giovanna Boccuzzo and Luigi Fabbris (A model for measuring the educational effectiveness of Italian universities); Soru A. “L’esperienza Specula” U7.17 Contributed Session: “Evaluation of Public Administration and Justice” Chair/Discussant: Giuseppe Boari 13:15-14:15 14:15-15:15 Lunch (U7, 2nd floor, common room) U7.12 Invited Session: “Evaluation of Research” Chair/Discussant: Eugenio Brentari Speakers: Sergio Scippacercola (The contradictions of the evaluations ANVUR, GEV13, SIS, VQR of scientific journals in statistics); Daniela Cocchi, Giuseppe Cavaliere, Marzia Freo, Simone Giannerini, Mario Mazzocchi, Carlo Trivisano and Cinzia Viroli (A support for classifying the scientific papers in a University Department); Roberta Paroli (Journals Classification: the Università Cattolica del Sacro Cuore experience) Convegno IES 2013 v 15:15-16-30 U7.12 Invited Session: “Assessment of the Italian University System: the Role of Statistics and Statisticians” Chair/Discussant: Bruno Chiandotto Speakers: Massimo Attanasio, Vincenza Capursi, and Giulio Ghellini (Statistical tools to understand teaching activities and students paths in the Italian Universities); Maurizio Carpita and Donata Marasini (Statisticians and quality assurance in the University) 16:30-16:45 16:45-17:45 Break (U7, 2nd floor, common room) U7.17 Contributed Session: “Evaluation of Teaching, Research and Career Opportunities A” Chair/Discussant: Carla Rampichini U7 De Lillo Contributed Session: “Evaluation of Teaching, Research and Career Opportunities B” Chair/Discussant: Marisa Civardi U7.12 Contributed Session: “Evaluation of Public and Private Sector A” Chair/Discussant: Bruno Chiandotto December, 10 09:00-10:00 U7.17 Contributed Session: “Statistical Methods for Evaluation A” Chair/Discussant: Gianna Monti U7.12 Contributed Session: “Evaluation of Public and Private Sector B” Chair/Discussant: Eugenio Brentari 10:00-11:00 U7.12 Invited Session: “Evaluation in Public Administration and Policy” Chair/Discussant: Mario Bolzan Speakers: Giovanni Urbani (Evaluation policy and performance management in the current crisis); Lodovico Conzimu (The evaluation of active labour policies: the case of Employment Service Centres); Michele Benedetti (eGovernment under certain conditions: the needs of the PA who wants to renew); Anna Giraldo (Impact evaluation of public policy) U7.17 Contributed Session: “Statistical Methods for Evaluation B” Chair/Discussant: Giovanna Nicolini 11:00-11:30 11:30-12:30 Break (U7, 2nd floor, common room) U7.17 Invited Session: “Evaluation of Justice” Chair/Discussant: Francesco D’Ovidio Speakers: Fabio Bartolomeo (The performance of the Italian Civil Justice and comparison with other European judicial systems); Marilene Lorizio and Antonia Rosa Gurrieri (Efficiency of Justice and Economic Systems); Laura Antonucci, Corrado Crocetta and Francesco d’Ovidio (Evaluation of Italian Judicial System) Contributi Spontanei vi U7.12 Round Table: “Evaluation of Public and Private Managers” Chair/Discussant: Michele Gallo / Paolo Mariani Speakers: Donato Limone, Pietro Traverso, Angela Paladino and Federico Neri, Nicoletta Magnetti and Mario Bolzan 12:30-13:45 U7.12 Plenary Session: “Statistical methods for developing, testing and analyzing the customer satisfaction questionnaire” Chair/Discussant: Luigi D’Ambra Speakers: Pasquale Sarnacchiaro, Michele Gallo and Luigi D’Ambra (Three-way decomposition of weighted log-odds ratio for customer satisfaction analysis); Maurizio Carpita and Enrico Ciavolino (MEM and SEM in the GME framework: Modelling Perception and Satisfaction); Alper Basaran (Multiple correspondence analysis for the student perception in quality in higher education) TITOLO AUTORI EVALUATION OF PUBLIC ADMINISTRATION AND JUSTICE Efficiency COMPARISON ON ADMINISTRATIVE business regulation in the G20 Pianura, Pavone Multivariate analysis for the ex post evaluation of the environmental fiscal reform: a methodological proposal Arbolino , Romano Evaluation indices of the judicial system and ITC developments in civil procedure Cusatelli, Giacalone THE EFFECT OF RETIREMENT ON ITALIAN COUPLES’ LABOUR DIVISION: A SIMULTANEOUS EQUATION APPROACH Di Pino Incognito, Caltabiano, Campolo Migration policy: An assessment on the North Africa emergency provisions. Saraceno, della Pellegrina, Suardi The evaluation of active labour policies: the case of Employment Service Centres (Centri Servizi per il Lavoro). On measuring polarization for ordinal data Conzimu Mussini Convegno IES 2013 vii EVALUATION OF TEACHING, RESEARCH AND CAREER OPPORTUNITIES A Evaluation of University Human Capital: knowledge accumulation estimation in a real case Simonetto, Zavarrone A Multilevel Model to analyze the Italian students’ achievement Crisci, Paletta, D'ambra Some Indicators for Tracking University Student Progression Boari, Cantaluppi, Torriero A finite mixture model approach on the first year university drop out probability Assessing the quality of universities: a value addedapproach Matilde Bini, Masserini Ghiselli, Ferrante EVALUATION OF TEACHING, RESEARCH AND CAREER OPPORTUNITIES B Do students answer correctly? An empirical study using Rasch and CUB models dOvidio, Leogrande, Mancarella, Schinzano Mathematics and reading literacy and cultural behaviors of pupils. A Multilevel Latent Class Analysis Porcu, Tedesco Examination of collaborations between universities and companies Kovacs, Marton Vilmanyi Job opportunities and academic drop-out: the case of the University of Trieste Pauli, Chies, Graziosi Longitudinal Analysis of Post-diploma Orientation among Young People of Bari EVALUATION OF PUBLIC AND PRIVATE SECTOR A Outsourcing services in the Italian National Health Service: the satisfaction of private and public operators. Basile, d'Ovidio Falotico, Mariani, Zavanella A multivariate analysis of the quality of public transport services d'Ovidio, Leogrande, Mancarella, Schinzano, Viola SOCIAL INITIATIVES INFLUENCE ON CUSTOMER BEHAVIOUR: A STRUCTURAL EQUATION model Sarnacchiaro, Boccia The multilevel nature of knowledge sharing processes: Preliminary evidence from innovative manufacturing sectors Evaluating the current evolution of GDP towards quality Cavaliere, Lombardi Frenda, Piana, Scippacercola Contributi Spontanei viii EVALUATION OF PUBLIC AND PRIVATE SECTOR B Hospitalization in geriatric wards: considerations on the evaluation of the outcome Crippa, Marshall, Merchich, Zenga, PLS path analysis and its application in an examination of psychological sense of brand community Kazar The factors of the bank customer (dis)loyalty in portfolio choices Salinas, Schinzano Evaluating the financial literacy in Italy. Mariangela Zenga, Bongini, Trivellato STATISTICAL METHODS FOR EVALUATION A Statistical nomogram for the evaluation of mooring activities in port areas Raffaele Giuseppe A latent variable model for market segmentation Greselin, Ingrassia Componential Segmentation based Conjoint Analysis: the Dummy-coded Parametrization of the Model De Luca Confidence intervals for ranks with application to performance indicators Solari, van Zwet, Meier, Goeman STATISTICAL METHODS FOR EVALUATION B Estimating technical efficiency in the italian Municipalities Settimi, Vidoli, Fusco, Ballanti Evaluating inter-rater agreement for ordinal data: A comparison of weighted indexes Ripamonti, Quatto A comparing among the different approaches for DIF analysis. Camminatiello, Manini, Gallo A statistical based H index for the evaluation of e-markets Giudici, Cerchiello Convegno IES 2013 ix Indice A COMPARING AMONG THE DIFFERENT APPROACHES FOR DIF ANALYSIS. T.Menini, I.Camminatiello, M.Gallo . . . . . . . . . . . . . . . . . . . 3 A FINITE MIXTURE MODEL APPROACH ON THE FIRST YEAR UNIVERSITY DROP OUT PROBABILITY M.Bini, L.Masserini . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 A LATENT VARIABLE MODEL FOR MARKET SEGMENTATION F.Greselin, S.Ingrassia . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 A MULTILEVEL MODEL TO ANALYZE THE ITALIAN STUDENTS' ACHIEVEMENT A.Paletta, A.Crisci, A.D'ambra . . . . . . . . . . . . . . . . . . . . . . 6 A MULTIVARIATE ANALYSIS OF THE QUALITY OF PUBLIC TRANSPORT SERVICES F.D.d'Ovidio, D.Leogrande, R.Mancarella, A.Schinzano . . . . . . . . 7 A STATISTICAL BASED H INDEX FOR THE EVALUATION OF EMARKETS P.Cerchiello, P.Giudici . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ASSESSING THE QUALITY OF UNIVERSITIES: A VALUE ADDEDAPPROACH Ghiselli, Ferrante . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 COMPONENTIAL SEGMENTATION BASED CONJOINT ANALYSIS: THE DUMMY-CODED PARAMETRIZATION OF THE MODEL A.De Luca . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 CONFIDENCE INTERVALS FOR RANKS WITH APPLICATION TO PERFORMANCE INDICATORS E.van Zwet, R.Meier, A.Solari, J.Goeman . . . . . . . . . . . . . . . . 13 DO STUDENTS ANSWER CORRECTLY? AN EMPIRICAL STUDY USING RASCH AND CUB MODELS F.D.d'Ovidio, D.Leogrande, R.Mancarella, A.Schinzano . . . . . . . . 14 EFFICIENCY COMPARISON ON ADMINISTRATIVE BUSINESS REGULATION IN THE G20 A.Pavone, P.Pianura . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Contributi Spontanei x ESTIMATING TECHNICAL EFFICIENCY IN THE ITALIAN MUNICIPALITIES: A ROBUST NON-PARAMETRIC APPROACH C.Settimi, F.Vidoli, E.Fusco, D.Ballanti . . . . . . . . . . . . . . . . . 17 EVALUATING INTER-RATER AGREEMENT FOR ORDINAL DATA: A COMPARISON OF WEIGHTED INDEXES E.Ripamonti, P.Quatto . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 EVALUATING THE CURRENT EVOLUTION OF GDP TOWARDS QUALITY A.Frenda, V.Piana, S.Scippacercola . . . . . . . . . . . . . . . . . . . . 21 EVALUATING THE FINANCIAL LITERACY IN ITALY. P.Bongini, P.Trivellato, M.Zenga . . . . . . . . . . . . . . . . . . . . . 22 EVALUATION OF UNIVERSITY HUMAN CAPITAL: KNOWLEDGE ACCUMULATION ESTIMATION IN A REAL CASE A.Simonetto, E.Zavarrone . . . . . . . . . . . . . . . . . . . . . . . . . 23 EVALUATION INDICES OF THE JUDICIAL SYSTEM AND ITC DEVELOPMENTS IN CIVIL PROCEDURE C.Cusatelli, M.Giacalone . . . . . . . . . . . . . . . . . . . . . . . . . . 24 EXAMINATION OF COLLABORATIONS BETWEEN UNIVERSITIES AND COMPANIES P.Kovacs, M.Vilmanyi . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 HOSPITALIZATION IN GERIATRIC WARDS: CONSIDERATIONS ON THE EVALUATION OF THE OUTCOME F.Crippa, A.H.Marshall, G.Merchich, M.Zenga . . . . . . . . . . . . . 27 JOB OPPORTUNITIES AND ACADEMIC DROP-OUT: THE CASE OF THE UNIVERSITY OF TRIESTE L.Chies, G.Graziosi, F.Pauli . . . . . . . . . . . . . . . . . . . . . . . . 28 LONGITUDINAL ANALYSIS OF POST-DIPLOMA ORIENTATION AMONG YOUNG PEOPLE OF BARI M.Basile, F.D.d'Ovidio . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 MIGRATION POLICY: AN ASSESSMENT ON THE NORTH AFRICA EMERGENCY PROVISIONS. L.della Pellegrina, M.Saraceno, M.Suardi . . . . . . . . . . . . . . . . . 30 MULTIVARIATE ANALYSIS FOR THE EX POST EVALUATION OF THE ENVIRONMENTAL FISCAL REFORM: A METHODOLOGICAL PROPOSAL R.Arbolino, O.Romano . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 ON MEASURING POLARIZATION FOR ORDINAL DATA M.Mussini . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 OUTSOURCING SERVICES IN THE ITALIAN NATIONAL HEALTH SERVICE: THE SATISFACTION OF PRIVATE AND PUBLIC OPERATORS. R.Falotico, P.Mariani, B.Zavanella . . . . . . . . . . . . . . . . . . . . 33 PLS PATH ANALYSIS AND ITS APPLICATION IN AN EXAMINATION OF PSYCHOLOGICAL SENSE OF BRAND COMMUNITY K.Kazar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Convegno IES 2013 xi SOCIAL INITIATIVES INFLUENCE ON CUSTOMER BEHAVIOUR: A STRUCTURAL EQUATION MODEL F.Boccia, P.Sarnacchiaro . . . . . . . . . . . . . . . . . . . . . . . . . . 35 SOME INDICATORS FOR TRAKING UNIVERSITY STUDENT PROGRESSION G.Boeri, G.Cantaluppi, A.Torriero . . . . . . . . . . . . . . . . . . . . 37 STATISTICAL NOMOGRAM FOR THE EVALUATION OF MOORING ACTIVITIES IN PORT AREAS R.Giuseppe, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 THE EVALUATION OF ACTIVE LABOUR POLICIES: THE CASE OF EMPLOYMENT SERVICE CENTRES (CENTRI SERVIZI PER IL LAVORO) L.Conzimu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 THE FACTORS OF THE BANK CUSTOMER (DIS)LOYALTY IN PORTFOLIO CHOICES U.Salinas, A.Schinzano . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 THE MULTILEVEL NATURE OF KNOWLEDGE SHARING PROCESSES: PRELIMINARY EVIDENCE FROM INNOVATIVE MANUFACTURING SECTORS V.F.Cavaliere, S.Lombardi . . . . . . . . . . . . . . . . . . . . . . . . . 45 xii Contributi Spontanei CONTRIBUTI SESSIONI SPONTANEE 1 Convegno IES 2013 3 A comparing among the different approaches for DIF analysis. T. Menini1, I. Camminatiello2, M. Gallo3 Our study focuses on measurement instrument for teaching evaluating (Carpita; 2008). One of the most proper statistic methodology is Item Response Theory IRT (Baker, Kim; 2004), that collects several models, the simplest is Rasch Model - RM (1960). The RM makes several assumptions. In some cases, it can happen it is not possible to identify any set of items consistent with the hypothesis of the RM: this can be caused by a ill calibrated questionnaire or a mixture of individuals apparently belonging to the same population, but in reality related to different populations (Camminatiello, Gallo, Menini; 2010). The latter case can be a symptom of a different functioning of the items corresponding to distinct groups of individuals: this phenomenon is called Differential Item Functioning or DIF. In literature there are several DIF diagnostics (Glas & Verhelst, 1995), but the most used and implemented in the most commonly used software (Wu, Adams, Wilson; 1998) is based on the residual analysis among the subgroups identified by one or more aggregation variables. Other authors (Wang; 1998) treat the DIF as a parameter to be estimated rather simply a sign to be detected. In this study we are going to compare the different approaches for analysing the DIF. References 1. 2. 3. 4. 5. 6. 1 Baker, F., Kim S.: Item response theory. Parameter estimation techniques, Dekker, New York (2004). Camminatiello I., Gallo M., Menini T.: The Rasch Model for Evaluating Italian Student Performance Journal of Applied Quantitative Methods, Volume 5, Issue 2, June 30 (2010). Carpita M.: Presente e futuro dei sistemi di valutazione dell’università, Statistica & Società, anno VI, n. 1, pp. 2-18. Glas, A., Verhelst, N.: Tests of fit for polytomous rasch models, in G. H. Fischer e I. W. Molenaar, eds, Rasch models. Foundations, recent developments, and applications. Springer-Verlag, pp. 325–352 (1995). Wang, W.C.: An ANOVA-like Rasch analysis of differenzial item functioning. Report (1998). Wu, M., Adams, R., Wilson M.: Acer Conquest. Generalised item response modelling software, Acer Press (1998). Tullio Menini, “Orientale” University of Naples; [email protected] 2 Ida Camminatiello, Federico II University of Naples; [email protected]: 3 Michele Gallo,“Orientale” University of Naples, [email protected] Contributi Spontanei 4 A finite mixture model approach on the first year university drop out probability Matilde Bini and Lucio Masserini Abstract University drop-out is one of the most important problems occurring during the first year of the first cycle degree courses. The aim of this study is to analyze the first year university drop outs at the University of Pisa (Italy). In particular, the analysis is focused on identifying the covariates affecting the response variable (Y = 1, if the student dropped out; Y = 0, otherwise), and especially on detecting unobserved subgroups of students, if they exist, having different probabilities of dropping out. Classical regression models assume that parameters are the same for all units in the population. This assumption is violated whenever the population is made up by an unknown but finite number of subpopulations (latent classes). In this case, explanatory variables may produce different effects on the response variable for each latent class. Hence, when the assumption of population homogeneity is not satisfied, the use of finite mixture regression models is more appropriate. A dataset formed by administrative data of the University of Pisa, collected at enrollment time for the academic years from 2008-2009 to 2012-2013, was used for this purpose. The analysis is limited to students of the first cycle degree courses. The characteristics detected of subgroups and the influential covariates, should represent useful pieces of information for the implementation of academic policy changes that could affect the drop-out rate. 1 Matilde Bini, Department of Human Sciences, European University of Rome; email: [email protected] Lucio Masserini, Statistical Observatory, University of Pisa; email: [email protected] Convegno IES 2013 5 A latent variable model for market segmentation Francesca Greselin and Salvatore Ingrassia Abstract We present a first explorative analysis to model a set of quantitative variables provided by a telecom company, and related to the amount of services used by customers. Motivated by the high correlation observed among the variables, we employ mixtures of factor analyzers, which -at the same time- perform dimension reduction. The purpose is to provide a market segmentation and to compare it to the choice, made by customers, of their traffic plan. Any significative difference between the two classification approaches could be an important information to devise patterns of pre-churn customers. To estimate model parameters, we implement a constrained approach, based on the covariance decomposition in such a way to avoid spurious local maximizers and singularities in EM algorithm. First results highlight a non-unique behavior of customers inside the same traffic plan. Key words: Market segmentation, Mixture of Factor Analyzers, Model-Based Clustering, Constrained EM algorithm. Francesca Greselin University of Milano Bicocca e-mail: [email protected] Salvatore Ingrassia University of Catania e-mail: [email protected] 1 Contributi Spontanei 6 IES 2013 Milano 9-10 dicembre 2013 A Multilevel Model to analyze the Italian students’ achievement Autori: Angelo Paletta, University of Bologna Anna Crisci, Second University of Naples Antonello D’Ambra, Second University of Naples Abstract: The aims of this study is to examine, by means of a Multilevel Model, as the instruction, school and educational system influence the Italian students’ achievement. The main assumption of the model is that student outcomes are influenced by students’ personal characteristics, by the time they actually spend on learning and the way in which they use the opportunities to learn. At each level of instruction three key concepts in educational effectiveness are distinguished: quality of learning, time for learning and opportunity to learn. It is assumed that factors of all levels can have direct and indirect effects on students’ learning outcomes even though differences in these outcomes are though to be largely explained by processes at classroom level and particularly by teachers behavior in the classroom. Convegno IES 2013 A multivariate analysis of the quality of public transport services F. D. d'Ovidio, D. Leogrande, D. Viola, R. Mancarella, A. Schinzano1 Abstract The purpose of this study is to investigate what kind of observable and nonobservable factors can influence passenger satisfaction on the quality of public transport services in the city of Bari. Of course, these results can be used by the transport company in order to modify its business strategies and to improve its business performance and competitive advantage. Based on a sample survey, in the first step, relationships among the intangible dimensions such as quality, satisfaction and loyalty are defined using suitable statistical measuring models, for example Factor Analysis on the results of a Categorical Principal Component Analysis. Successively, multivariate methods, like Segmentation Analysis and Structural Equation Models, are used in order to verify if a cause-effect structure among the previous factors exists. Topic: Transports 1 Francesco Domenico d’0vidio Department of Economics and Mathematics, University of Bari Aldo Moro [email protected] Domenico Leogrande Department of Private Law and Business Studies, University of Bari Aldo Moro [email protected] Domenico Viola Department of Private Law and Business Studies, University of Bari Aldo Moro [email protected] Rossana Mancarella Department of Private Law and Business Studies, University of Bari Aldo Moro [email protected] Andrea Schinzano Department of Private Law and Business Studies, University of Bari Aldo Moro [email protected] 7 Contributi Spontanei 8 A statistical based H index for the evaluation of e-markets Paola Cerchiello and Paolo Giudici Abstract The measurement of the quality of academic research is a rather controversial issue. Recently Hirsch has proposed a measure that has the advantage of summarizing in a single summary statistics all the information that is contained in the citation counts of each scientist. From that seminal paper, a huge amount of research has been lavished, focusing on one hand on the development of correction factors to the h index and on the other hand, on the pros and cons of such measure proposing several possible alternatives. In the present work we propose an exact statistical approach to derive the distribution of the h index. To achieve this objective we work directly on the two basic components of the h index: the number of produced papers and the related citation counts vector, by introducing convolution models. What proposed has been applied to a database of homogeneous scientists in a recent paper. Here we extend what proposed in an application that concerns the evaluation of e-market performances. The results show that the approach is able to rank well e-market places on the basis of an H index based on the number of companies present in the web and their number of orders. Key words: h index, discrete extreme value models, convolution models, e-markets 1 Foreword The measurement of research achievements of scientists has received a great deal of interest, since the paper of Hirsch (2005) that has proposed a ”transparent, unbiased Paola Cerchiello Dep. Economics and Management, University of Pavia, via S. Felice 5, Pavia, e-mail: [email protected] Paolo Giudici Dep. Economics and Management, University of Pavia, via S. Felice 5, Pavia e-mail: [email protected] 1 Convegno IES 2013 9 Assessing the quality of universities: a value added approach Francesco Ferrante and Silvia Ghiselli Abstract A large body of literature straddling economics and psychology shows that the technology of cognitive and non-cognitive skills formation is characterized by the cumulative nature of learning processes and by the presence of significant complementarities and irreversibility in the acquisition of such skills along the educational production chain [Cunha and Heckman 2007]. Tertiary education is the educational level most conditioned by previous learning. Equally ample and consolidated is the empirical evidence on the crucial role performed by contextual factors in learning processes (family of origin, social and educational environment); factors which condition the outcomes of the latter beyond the effects of the quality of educational institutions and teachers. National and international surveys on the quality of primary-level learning [PISA, INVALSI] not only confirm the important role played by the socio-economic context but also depict a highly diversified pattern in Italy – both geographically and by type of school [Montanaro 2008]. From this it follows that, in order to evaluate the quality of universities in terms of effectiveness and efficiency, account should be taken of the quality of the human capital entering the education system and of the role of contextual factors. So it should be possible to make a value added measurement of the university’s quality. This approach is largely restricted to the English-speaking countries. In the presence of significant differences among starting conditions, there is a risk that the superficial use of assessments based on outgoing performance indicators (e.g. graduates’ academic performance, graduates’ employment X years after graduation), and thus conditioned by the scant availability of information and its cost, will, on the one hand, reward universities which, though not particularly virtuous, enjoy more favourable conditions and, on the other, remove valuable resources – in a chronically under-funded system – from universities which, though situated in more disadvantaged areas, operate virtuously. Meritocratic criteria in the allocation of funds among schools 1 Francesco Ferrante, Università di Cassino e del Lazio Meridionale and ALMALAUREA Scientific Board, [email protected] Silvia, Ghiselli, [email protected] ALMALAUREA Interuniversity Consortium, Contributi Spontanei 10 2 Francesco Ferrante and Silvia Ghiselli and universities which do not take account of these considerations, in the absence of effective tools to support the right to study (especially in the form of grants and an adequate university building programme), would exacerbate the polarization of Italy’s educational system. They would penalize the least mobile students, regardless of their talent, and especially those from the more disadvantaged social groups, and schools/universities in more backward areas independently of the merits/deficiencies of their personnel. These conclusions acquire greater value with the transition from tertiary education systems characterized by strong homogeneity among matriculants to systems with broader entry – like those towards which the OECD countries and Europe have been moving in the past twenty to thirty years, and which are inevitably characterized by greater heterogeneity. This prospect has been confirmed by the Europe 2020 document, which sets a 40% target for the proportion of graduates in the 30-34 age group. The aim of this paper is to assess graduates’ performance (regularity, employment status etc) after controlling for matriculants quality and the role of context factors. The assumption of this study, based on the ALMALAUREA data bank, is that students constitute both the fundamental input to tertiary educational processes and their output. Consequently, referring in abstract to the ‘quality of universities’ without considering the quality of their students at matriculation is methodologically inappropriate [Zhang, 2009], especially in the presence of high variability in the quality of secondary schools and of limited students’ geographical mobility. In order to control for the quality of the input it is necessary to detect a standardized and reliable measure of the matriculants’ skills and competences. The first candidate for this function is the high-school diploma grade. However, the PISA and INVALSI surveys raise doubts about its reliability. The empirical investigation here proposed is based on joint use of the CISIA test scores and of a normalized measure of the high-school diploma grade, as alternative measures of the quality of incoming students . The standardized CISIA test verifies the extent to which matriculants possess the basic skills (logic, mathematics and sciences). It has the merit of absorbing the effects and interactions between subjective traits and contextual factors, yielding a measure of cognitive and non-cognitive skills at an age when they should be consolidated and stabilized. AlmaLaurea is a public consortium of 64 Universities (collecting the curricula of the 80% of graduates in Italy). AlmaLaurea analyzes every year graduates' characteristics and performances, allowing a direct comparison between different courses, faculties and universities and examines employment opportunities of graduates 1, 3 and 5 years after graduation. The 2013 Survey [ALMALAUREA 2013] involves almost 227.000 graduates of the year 2012. References 1. 2. 3. 4. ALMALAUREA: XV indagine - Profilo dei Laureati 2012. Scelte, processi, esiti nell'istruzione universitaria (2013). Available on www.almalaurea.it/universita/profilo/profilo2012 ALMALAUREA: XV Indagine - Condizione occupazionale dei laureati. Investire nei giovani: se non ora, quando? (2013). Available on www.almalaurea.it/universita/occupazione/ occupazione11 Cunha F. and Heckman J.: The Technology of Skill Formation. In: American Economic Review, vol. 97(2): 31-47 (2007) Montanaro P.: I divari territoriali nella preparazione degli studenti italiani: evidenze dalle indagini nazionali e internazionali. In: Banca d’Italia, Questioni di Economia e Finanza, n. 14 (2008) Convegno IES 2013 11 Assessing the quality of universities: a value added approach 5. 3 Zhang J.: A value-added estimate of higher education quality of US states. In: Education Economics, vol. 17(4): 469-89 (2009) Contributi Spontanei 12 Componential Segmentation based Conjoint Analysis: the Dummy-coded Parametrization of the Model Amedeo De Luca Abstract. In componential segmentation (CS) each component of each consumer profile, considered jointly with each component of the product profile, is supposed to contribute to the overall evaluation of the product. The CS focuses on the effect of interactions between the product profile, x, and the person profile z (a vector of dummy variables that describes the person in terms of a certain set of background characteristics ) on preference for the product. A consumer’s reaction to a product is broken into the sum of two components: 1) the average part-worth utilities due to the attribute levels of that product (pooled across all persons) and 2) the interactions between the consumer’s background variables and the attribute levels. The multivariate regression model is estimated by the metric approach to COA and in two steps. First step: modelization of the preference and estimation of part-worth; second step: explanation of B by background variables. The model is the following: were: X = design matrix; B = matrix of utility coefficients; Z' = matrix of sociodemographic characteristics in binary coding; . E and F = error matrix; Q = number stimuli, G = number judgments; K = number levels; S = number socio-demographic group Each value , generic term of , can be interpreted as a measure of the preference of the s-th socio-demographic group for the k-th attribute level. We provide an application of the model and an interpretation of interaction effects. 1 Amedeo De Luca, Università Cattolica del Sacro Cuore di Milano, Dipartimento di Scienze Statistiche; email: [email protected] Convegno IES 2013 13 Confidence intervals for ranks with application to performance indicators Erik van Zwet, Rosa Meier, Aldo Solari and Jelle Goeman Abstract Ranks are notoriously difficult to estimate, yet there is a growing demand to rank health care providers on the basis of certain ”performance indicators”. It is therefore very important to convey the uncertainty in a ranking to decision makers by providing them with confidence intervals. We propose a method to construct confidence intervals for ranks that have simultaneous coverage of 95%. Simultaneous confidence intervals are appropriate when, for instance, one is interested in the ten worst performing centres. We contrast our approach with the Empirical Bayes method which is often employed. Our approach is based on a fixed effects model and on testing multiple comparisons, while Empirical Bayes is based on a random effects model. Application of the Empirical Bayes approach leads to shrinkage of the centre effects to a common mean. This has definite advantages, but also produces some difficulties. Our approach is targeted to avoid these problems. We demonstrate on a large data set from the Netherlands. Key words: multiple comparisons, performance indicators, ranks, simultaneous confidence intervals Erik van Zwet MSBI, Leiden University Medical Centre, The Netherlands, e-mail: E.W.van [email protected] Rosa Meier MSBI, Leiden University Medical Centre, The Netherlands, e-mail: [email protected] Aldo Solari DEMS, University Milano-Bicocca, Italy, e-mail: [email protected] Jelle Goeman MSBI, Leiden University Medical Centre, The Netherlands, e-mail: [email protected] 1 Contributi Spontanei 14 Do students answer correctly? An empirical study using Rasch and CUB models F. D. d'Ovidio, D. Leogrande, R. Mancarella, A. Schinzano1 Abstract The main purpose of this study is to analyze student satisfaction on the quality of teaching services and dedicated structures of the University of Bari, in order to support this Institution in its investment decisions. However, being well-know that latent factors such as uncertainty and feelings can influence people’s answers, it’s very important to identify the statistical tool that can better verify the existence of possible violations of answer coherence principles. So, in this study, Rasch models and CUB models are applied to a large databases containing evaluations provided by all students of the University of Bari during several academic years, and then their results are compared. Topics: Education References 1. 2. Cicia G., Corduas M., Del Giudice T., Piccolo D. (2008) L’analisi delle preferenze dei consumatori nei confronti delle produzioni di qualità: uno studio del consumo di caffè equosolidale mediante il modello CUB, SIDEA Meeting, Portici, 25-27 September 2008. Kass G. V. (1980) An Exploratory Technique for Investigating Large Quantities of Categorical Data, Journal of Applied Statistics, Vol. 29, 2: 119-127. 1 Francesco Domenico d’0vidio Department of Economics and Mathematics, University of Bari Aldo Moro [email protected] Domenico Leogrande Department of Private Law and Business Studies, University of Bari Aldo Moro [email protected] Rossana Mancarella Department of Private Law and Business Studies, University of Bari Aldo Moro [email protected] Andrea Schinzano Department of Private Law and Business Studies, University of Bari Aldo Moro [email protected] Convegno IES 2013 3. 4. 15 Iannario M., Piccolo D. (2009c) A program in R for CUB models inference, Version 2.0, available at http://www.dipstat.unina.it, this paper. Iannario M., Piccolo D. (2010a) A new statistical model for the analysis of customer satisfaction, Quality Technology and Quantitative Management, 7, 149–168 Contributi Spontanei 16 Efficiency comparison on administrative business regulation in the G20 economies Antonio Pavone e Paola Pianura Abstract This paper focuses on the G20 economies, split into mature markets (MMs) and rapid growth markets (RGMs), according to the International Monetary Fund definition of “advanced economies” and “emerging and developing economies” The aim is to evaluate their administrative business regulation efficiency in term of two components: efficiency spread in each market group and differences between the bestpractice frontiers of each market group. We collect data from Doing Business Survey by World Bank, referring to two topics used to evaluate administrative compliance for businesses: starting a business and trading across borders (divided in import and export components), in the pooled period 2007 - 2012, in order to have a reasonable number of observations to make a meaningful evaluation. To measure efficiency we apply a nonparametric method based on envelopment techniques. The empirical analysis suggests two broad conclusions. In terms of within-market group, seems that RGMs exhibit a small dispersion of efficiency spreads of levels among countries respect to MMs at least for starting a business. This is likely to be a result of internal ability to reduce business administrative burdens. However, the group efficiency component is the major determinant of performance in business regulation that makes differences between two market groups. Exploring ICT infrastructure data, statistic comparison suggest that: MMs are more active in keeping up with new technologies rather than exploiting their existing production potential, while, RGMs use traditional way to comply, determining high administrative cost, time and procedures for businesses. 1 Antonio Pavone, Italian National Institute of Statistics, [email protected] Paola Pianura, Italian National Institute of Statistics, [email protected] Convegno IES 2013 17 Estimating technical efficiency in the Italian Municipalities: a robust non-parametric approach Claudia Settimi, Francesco Vidoli, Elisa Fusco and Danilo Ballanti Abstract The focus of public national account systems in the last decades is shifting to the need, both in the short term, but especially in the medium-long term, to build stable, flexible and proactive control spending systems, both at central level and, mainly, at local level [1]. Given these constraints, for governments the real challenge is to build spending perequation and account control systems that allow to maintain the levels of public service, as much as possible, unchanged by minimizing the overspending due to inefficiency, incorrect allocations of production factors or chronic misalignments in optimal Local Authorities sizing. Due to these needs, an innovative autonomy path for Local Authorities has started in Italy in 2009 linked to a fundamental change in the funding criteria. The statutory law on fiscal federalism (Law No. 42, May 5th 2009) and the determination of standard requirements for Local Authorities (Municipalities, Provinces and Metropolitan cities) issued through Legislative Decree No. 216, November 26th 2010, are allowing to modernize intergovernmental financial relations and to minimize Local Authorities cost (overall 77 billion Euro in 2010, equal to 5% of GDP and 10% of consolidated public spending). This constitutional reform intersects, also, with a more contingent need caused by the structural Italian public finances imbalances, removing disparity conditions a territorial and national level. In 2012 the Legislative Decree No. 95 (also called ”spending review”) emphasized the need to adopt in the short term ”urgent measures for the reduction of public spending keeping constant level of services”. However, efficiency analysis and local grants perequation criteria still remain separated both in the theoretical systematization and in the practical implementation. The main aim of this paper is, therefore, to estimate with a robust nonparametric methodology [2] the technical efficiency of the services provided by General Register Offices for the year 2009; in particular labour-capital input and output - services SOSE, Soluzioni per il Sistema Economico, Via M. Maggini 48c, Roma, Italy Claudia Settimi e-mail: [email protected] · Francesco Vidoli e-mail: [email protected] · Elisa Fusco e-mail: [email protected] · Danilo Ballanti e-mail: [email protected] 1 Contributi Spontanei 18 2 Claudia Settimi, Francesco Vidoli, Elisa Fusco and Danilo Ballanti has been measured for each Italian Municipality through a specific questionnaire realized by SOSE in partnership with IFEL [3]. The collected data, in conjunction with the expenditure information and supply and demand contextual factors, represent an unique, very recent and detailed database on all 6,712 Italian municipalities. Key words: Public governments expenditure needs, Technical efficiency, Nonparametric frontier, Robust estimation References 1. Blochliger, H., Merk, O., Charbit, C., Mizell, L.: Fiscal equalization in oecd countries. Tech. rep., OECD network on fiscal relations across levels of government, Working paper , n. 4 (2007) 2. Daraio, C., Simar, L.: Advanced Robust and Nonparametric Methods in Efficiency Analysis. Springer (2007) 3. SOSE: Fc01c questionnaire. http://tinyurl.com/FC01C-questionnaire Convegno IES 2013 Evaluating inter-rater agreement for ordinal data: A comparison of weighted indexes Enrico Ripamonti and Piero Quatto Abstract In this paper we use a database of evaluation of University courses by the University of Milan-Bicocca. Our goal is to calculate a satisfaction index, and a measure of inter-rater agreement between observers. We introduce a new version of the s statistic for ordinal data and we compare the use of different weightings. 1 Introduction As for the accreditation of university courses, Italy is adapting to the standards of other European countries. The ANVUR (National Agency for the Evaluation of the University System and Research) is aligning itself to numerous other agencies already existing in Europe, which have been established after the agreements of Bergen in 2005 (Bergen Communiqué). The accreditation process will have its official launch for the academic year 2013-14 following the criteria, indicators and benchmarks prepared by the same ANVUR (ANVUR, Final Document, 2012). This process aims at compelling Italian universities to adopt effective tools to improve services offered to students and society. In this context of self-assessment and evaluation, particular importance is given to questionnaires designed to detect the satisfaction of undergraduate and graduate students as far as the quality of teaching is concerned (ANVUR, Annexes to the Final Document, 2012). 2 Aims of this paper In this paper we consider the questionnaires compiled by students of the Bachelor of Science and of the Master of Science in Statistics and Economics at the University of Milan-Bicocca, in the academic year 2011-12. We focus on two questions on teachers, which also appear in the new questionnaires designed by the ANVUR. Our goal is to measure the satisfaction of students with respect to the performance of their teachers. Besides a measure of satisfaction, we need measures of inter-rater agreement. From one hand, if such agreement is weak, there is a dissemination of judgments, and this lowers the strength of the satisfaction index. From the other hand, in the case of high concordance, responses are compact in one of two directions: either towards 1 Enrico Ripamonti, Department of Economics, Statistics and Management, University of Milan-Bicocca, [email protected] Piero Quatto, Department of Economics, Statistics and Management, University of Milan-Bicocca, [email protected] 19 Contributi Spontanei 20 2 Enrico Ripamonti and Piero Quatto satisfaction, or towards dissatisfaction. In this paper we have compared several measures of inter-rater agreement. 3 A comparison of weighted indexes As a measure of agreement, it has been proposed to use the s statistic (Quatto, 2004) which has been derived as an alternative to the kappa statistic (Fleiss, 1971 Fleiss et al. , 2003). Both these statistics measure the agreement between multiple observers and multiple categories. The kappa statistics, even if wellknown in several applied contexts, has been shown to be affected by some important paradoxes (Feinstein and Cicchetti, 1990); these problems are solved using the s statistic. Nevertheless s has some drawbacks as well, such as the fact that it does not take into account the use of an ordinal scale. We have generalized the s statistic to the case of ordinal variables and with a different number of examiners for each row. This has been done introducing appropriate weightings, taking into account the variability of the ordinal scale. In particular, we have compared the use of: (i) linear weights; (ii) truncated linear weights; (iii) quadratic weights; (iv) weights dependent from a measure of ordinal dispersion (Leti, 1983). Last, this new statistic, used as a descriptive measure of concordance, has been applied to the database available from the University of Milan-Bicocca. References 1. ANVUR, Final document, http://www.anvur.org/, 2012 2. Bergen Communiqué, http://www.processodibologna.it/, 2005 3. Feinstein, A.R. and Cicchetti, D.V. High agreement but low kappa: I. The problems of two paradoxes. Journal of Clinical Epidemiology, 43, 543--549 (1990) 4. Fleiss J.L. Measuring nominal scale agreement among many raters, Psychological Bulletin, 76, 378--382 (1971) 5. Fleiss J.L., Levine B., Paik M.C. Statistical Methods for Rates and Proportions. John Wiley & Sons, Hoboken (2003) 6. Leti G. Statistica descrittiva. Il Mulino, Bologna (1983) 7. Quatto P. Un test di concordanza tra più esaminatori. Statistica, LXIV, 1, 145—151 (2004) Convegno IES 2013 Evaluating the current evolution of GDP towards quality Antonio Frenda1, Valentino Piana2, Sergio Scippacercola3 Abstract The Quality Domestic Product (QDP) is the measurement of the share of Gross Domestic Product (GDP) recognized as characterized by “high quality”, leaving the rest in the category of “low quality”, providing a metrics for evaluating the effectiveness of policies aimed ad restructuring GDP by increasing its “high quality” component. New procedures to obtain disaggregated sectorial estimations of medium-to-long-term components are proposed and tested, based on the New Eurocoin indicator (NE), the real time indicator for the Euro area, published monthly by the Banca d’Italia and CEPR, which provides a summary index of the medium to long-run component (MLRG) of the whole GDP for the entire aggregate Euro area. Estimations of NE are obtained through the generalized dynamic factor model. These models allow a net reduction of the cross-sectional size of the dataset. Since New Eurocoin indicator provides a summary index of the medium to long-run component (MLRG) of the GDP solely for the whole Euro area aggregate, the main empirical contribution of this research, extending Altissimo et al. (2009), Forni et al. (2005), is to propose some procedures to estimate the sectoral smoothed growths of disaggregated components of European GDP. We focus on medium to long-run component of the growth (MLRG), i.e. the smoothed component of the GDP growth rate obtained by removing the fluctuations of a period shorter than (or equal to) one year, without any relationship to any linear or non-linear definition of trend. The Eurocoin approach is used in this paper to estimate monthly smoothed GDP components by added value sectors (industries). These values are couples with estimation of the corresponding share of high quality production, following the QDP methodology. The GQP is a bottom-up computation of the split in total national monetary current-price GDP into two components: quality vs. non-quality. The starting level is the statistical sector, as defined at twodigit NACE classification, possibly with some aggregations. At this level, national updated statistics are available for value added. For each sector, an estimation of the quality share is carried out, with grand totals adding sectors and residuals (like certain taxes). QDP represent a new way to look at a key macroeconomic variable as GDP by separating “what’s is well done” from what is not. In the methodology used in Siniscalco, Piana et al. (2007), a procedure to elicit from expert an estimation of sector share of quality (defined according to 5 key dimensions). In 2010, experts have been substituted by quantitative indicators, renouncing to the diversification of quality dimensions. In both cases, sectoral shares of good quality production have been obtained. By multiplying the shares for the nowcasting of the GDP sectors, one obtains the nowcasting of quality vs. non-quality production in the overall GDP month by month. Depending on data availability and the requirements, quality shares can be assumed constant for one year (and recomputed each year) or being nowcasted as well. In synthesis, this paper couples for the first time a new nowcasting technique with a quality-oriented analysis of GDP to provide citizen-satisfaction-oriented policymakers a tracking tool for their policies and innovations. Main references Altissimo F., R. Cristadoro, R. Forni, M. Lippi, G. Veronese: New Eurocoin: tracking economic growth in real time, CEPR Discussion Paper 5633 (2006). Forni, M., M. Hallin, M. Lippi, and L. Reichlin: The generalized dynamic factor model: one-sided estimation and forecasting. Journal of the American Statistical Association, 100, 830-840 (2005). Piana V.: Gross domestic product, quoted in European Parliament (2007). Piana V.: Bringing heterodox recipes to policymakers: the case of “Innovative Economic Policies for Climate Change Mitigation”, University IV of Bordeaux – The 12th Annual Conference of the Association of Heterodox Economics, The Economy of Tomorrow (2010). Siniscalco D., Piana V., et al.: PIQ – Prodotto Interno Qualità 2007, retrieved from http://www.symbola.net/din/adminphp/doc/PIQ%20-%20def.%2026.05.06.pdf (2007). 1 Antonio Frenda, Member of Italian Statistical Society (SIS) Valentino Piana, Economics Web Institute 3 S. Scippacercola, Economics, Management, Institutions Department, “Federico II” University (Naples) 2 21 Contributi Spontanei 22 Evaluating the financial literacy in Italy. Paola Bongini, Paolo Trivellato and Mariangela Zenga Abstract In recent years, financial literacy has gained the attention of a wide range of organizations, both at the national level - policymakers and financial regulatory authorities - and at the international level, with the OECD leading the way with its International Gateway for Financial Education (IGFE) and the International Network on Financial Education (INFE). Interested groups are concerned that consumers may lack the minimum knowledge of financial concepts to be able to make informed financial decisions in their day-by-day life, namely: budgeting; managing money, credit and debt effectively; assessing needs for insurance and protection; evaluating the different risks and returns involved in savings and investment options; saving for long-term goals. Such lack of financial literacy has been widely acknowledged as an aggravating factor of the recent financial crisis (OECD-INFE, 2009). At the same time, the crisis has exacerbated the risks that less financially literate consumers face: lacking the sophistication required to absorb financial shocks, they are more vulnerable to financial market fluctuations. In this work we will evaluate the financial literacy in Italy, showing the results of the survey Indice di Cultura Finanziaria 2013 promoted by Pattichiari. Key words: financial literacy, Italian adults, Indice di cultura Finanziaria 2013. References 1. OECD-INFE: Financial education and the crisis. Policy paper and guidance. (2009) Paola Bongini, Paolo Trivellato and Mariangela Zenga Milano Bicocca University, Via B. degli Arcimboldi , 8, Milano, Italy e-mail: [email protected] 1 Convegno IES 2013 23 Evaluation of University Human Capital: knowledge accumulation estimation in a real case Anna Simonetto1 Emma Zavarrone 2 Keywords: University human capital, Latent growth model, Gompertz curve, Structural Equation Model, Cluster Analysis Abstract: Human capital can be evaluated from many points of view. One aspect that is gaining more and more importance is the assessment of the acquisition of academic knowledge. It is a major challenge for both the academic world, as it allows to improve the educational processes, and the employment’s world, which is increasingly interested to be able to discriminate between the various candidates. The difficulties of this approach are innumerable. Obviously there are many aspects that contribute to the assessment of capital university, some of that can be easily measured with the objective data of students’ careers, other aspects should be investigated with appropriate techniques to consider the time-variant nature of such data. The goal of our work is to implement different latent variable models to analyze the trend of university knowledge acquisition, assessing its stability over time (referring to different cohorts of students), and to study the characteristics of the different types of students identified in the analysis. We will focus on the latent growth curves to model the latent change in University Human Capital from one time to another. We will use the latent Gompertz curve to model the acquisition of UHC over time by individual students: =1∗ + ∗ + = 1,2, … , = exp −exp α ∗ i − λ = 1,2, … , . = 1,2, … , are the temporal splits, α is the rate of change, λ represents the time at which maximum growth rate occurs, is the lower asymptote, and + is the upper asymptotic value of the function. In a second phase, we use the UHC estimates to cluster students. In literature, there are some similar studies, but mainly referring to scientific degree courses, while in our work, we will focus on the real data of a faculty of humanistic studies. 1 Department of Economics and Management, University of Brescia, e-mail: [email protected] Department of Communication, Behaviour and Consumption “Giampaolo Fabris”, IULM University, email: [email protected] 2 Contributi Spontanei 24 Evaluation indices of the judicial system and ITC developments in civil procedure Carlo Cusatelli, Massimiliano Giacalone Abstract The reform that by Presidential Decree (13th February 2001, n. 123) introduced “telematics civil procedure” in our system has the objective of a more efficient and rapid justice. The combination of justice and Information and Communications Technology is now a path to be not only in terms of functionality and cost management, but also to adjust the Italian quality standards respect to the other European states. From the statistical point of view as an indirect measure of the judiciary evaluation, we analyze the indices of average length in the various proceedings, as the main tool for assessing the efficiency court, noting the repeated condemnations against the Italian state, by the European Court of Human Rights, for failure to comply with the principle of reasonable duration of the process. Then we analyze some of the data relating to the average duration of proceedings in Italy in the various proceedings, a further confirmation of the unfortunate situation that our country is facing on the topic of judicial authority. Finally, it is shown telematics civil procedure in its architecture, in its draft implementation and benefits arising from its actual use. References 1 2 3 Amendolagine V.: Processo civile - le novità del decreto crescita, Ipsoa (2012) Aubyn M. St.: Law and Order Efficiency Measurement - A Literature Review, Iseg, WP n. 19 (2008) Bassoli E.: Lezioni di diritto dell’informatica ed elementi di informatica giuridica. ECIG, Genova (2009) 1 Carlo Cusatelli, Jonico Department, Bari University “Aldo Moro”; email: [email protected] Massimiliano Giacalone, Bologna University “Alma Mater Studiorum”; email: [email protected] Convegno IES 2013 25 2 Name of First Author and Name of Second Author 4 CEPEJ (European Commission for the Efficiency of Justice). European judicial systems: Efficiency and quality of justice, 2010 data. Council of Europe Publishing, Strasbourg (2012) D'Agostini D.: L'informatica negli studi legali e nel processo civile, Experta (2005) Kessler D.P., Rubinfeld D.L.: Empirical study of the civil justice system, NBER WP n.10825 (2004) MIPA - Consorzio per lo sviluppo delle metodologie e delle innovazioni nelle pubbliche amministrazioni: Sistemi giudiziari e statistiche in Europa. Indicatori di funzionamento e statistiche ufficiali: un confronto tra paesi europei. Roma: Istat (2004) 5 6 7 Contributi Spontanei 26 Examination of collaborations between universities and companies Peter Kovacs and Marton Vilmanyi Abstract The effectiveness and manageability of collaborations between universities and companies are extremely significant in the period when cooperative R&D projects enjoy increased support. University-corporate relationships may imply a lot of advantages that can yield significant potential added value for all participants. This added value can be translated as contribution to human resource development, access to additional resources, learning impacts, other social gains, or the sum of the synergies of all these benefits. The precondition for the success of these unique business-nonbusiness collaborations is the management of projects implemented within the framework of cooperation, as well as the management of the entire cooperation. We adapt the performance management’s performance-approach to examine collaborations between universities and companies, thus as a new approach we model the effectiveness of collaborations after the conception of collaboration performance. Our study focuses on this latter issue. By interpreting the results of empirical research, and by using the tools of relationship marketing we are trying to find the answer to the question whether (governmental, regional, institution or other) programmes designed to enhance the closeness of cooperation improve the effectiveness of university-corporate collaborations in economic terms. As a starting point of our analysis we conducted a pilot research on the relationship portfolio of the University of Szeged during 2007 and 2013. During the analysis we applied a dual approach, which means that the relationship between the effectiveness of cooperation and the closeness of cooperation was studied not only from the viewpoint of the corporate, or university party, but from both viewpoints in parallel. In addition to answering this question, this paper pays special attention to the study of the possible gains of university-corporate cooperation, to the components of effective cooperation, as well as to the interpretability of the closeness of cooperation in relation to these two sectors. 1 Peter Kovacs, associate professor, University of Szeged, Faculty of Economics and Business Administration, Hungary, email: [email protected]; Marton Vilmanyi, associate professor, University of Szeged, Faculty of Economics and Business Administration, Hungary; email: [email protected] Footnotes Convegno IES 2013 27 Hospitalization in geriatric wards: considerations on the evaluation of the outcome Franca Crippa, Adele H.Marshall, Gianluca Merchich and Mariangela Zenga Abstract Within a defined law framework, the Italian central health system dictates the standards for hospitalization to local care units, which are in turn allowed to establish their own effectiveness criteria. The appropriateness of the hospitalisation decision is therefore predetermined at patients admission, whereas its effectiveness relies on the ex post patient well-being as a result of the complex system of reciprocal relations between patients and healthcare agents at the ward level. We consider the outcomes in geriatric wards referring to the national health system, with respect both to patients traits at the individual level and wards/hospital settings. The risk that models the healthcare outcome is accordingly adjusted for covariates at the different levels of analysis (Goldstein and Spiegelhalter, 1996), thus allowing to differentiate among outcomes in terms of the hospitalisation structure and, when appropriate, of territorial aggregation. Key words: geriatric wards, risk adjustment, hierarchical model Franca Crippa Department os Psychology, [email protected] Adele H.Marshall Queens University of [email protected] piazza Belfast, dell’Ateneo University Road, Nuovo, Belfast 1, Milano, BT7 1NN, Italy e-mail: UK e-mail: Gianluca Mercich Mariangela Zenga via B. degli Arcimboldi, 20126 Milano, Italy e-mail: [email protected] Mariangela Zenga via B. degli Arcimboldi, 20126 Milano, Italy e-mail: [email protected] 1 Contributi Spontanei 28 Job opportunities and academic drop-out: the case of the University of Trieste Laura Chies, Grazia Graziosi and Francesco Pauli We analyze the main determinants of the performance of university students enrolled at the University of Trieste to a three-year degree course from 2003/04 to 2010/11, with the main goal of determining the charactheristics of the students influencing the drop-out probability at first year, defined as not enrolling to university of Trieste for a second year. We consider a data set built by collecting information on students enrolled for the first time at the University of Trieste to a three-year course from 2003 to 2010 from a set of administrative sources. In particular the information collected include the academic career path of the students (enrollments, number and score of exams, ...), socioeconomic related information (on personal income and university grants), past education performance (type and mark of high school degree). In addition, we consider the job position of the students (whether they work, how many days and which type of contract) as available from Ergon@t, the administrative dataset of FVg region. A total of 23665 students is considered, overall 18.9% are drop-outs, the dropout rate per Faculty is ranging from 6.4% to 28.1%. The probability of drop-out will be modeled as a function of the characteristics of the students and of the Faculty they are enrolled to, focusing in particular on the heterogeneity of effects between Faculties and will be pursued by means of a hierarchical generalized linear model, the response being the drop-out as defined above. Issues related to the selection of explanatory variables will be discussed. Laura Chies DEAMS, University of Trieste, via Valerio 1, e-mail: [email protected] Grazia Graziosi DEAMS, University of Trieste, via Valerio 1, e-mail: [email protected] Francesco Pauli DEAMS, University of Trieste, via Valerio 1, e-mail: [email protected] 1 Convegno IES 2013 Longitudinal Analysis of Post-diploma Orientation among Young People of Bari M. Basile1, F. D. d'Ovidio2 1 2 Language and Technical-Economic State High School “Marco Polo” [email protected] Department of Economics and Mathematics, University of Bari Aldo Moro [email protected] The aim of this paper is the analysis of the current status in the final year of secondary school degree. It aims to guide pupils in order to take a well weighted decision. It is known that students are confused at the end of the secondary education and are unable to get a clear view of the landscape and the opportunities that exist in the academic world or in the work market. Objectives of the present research work are to give a tool to students to take well weighted decision regarding their professional and future studies, through variance analysis between what was declared by interviewed people (ex-ante survey) and the effective choice at the end of the study cycle (ex-post choice). It was identified an educational continuity between the secondary school level, the world of work and / or the university system. An easy indicator was introduced in order to measure the coherence between ex-ante questions and the final choices after first diploma. This indicator was placed at the base of the subsequent multivariate analysis methodology in order to identify a forecasting model. References BREIMAN L., FRIEDMAN J.H., OLSHEN R.A., STONE C.J. (1984) Classification and Regression Trees, Chapman & Hall, New York-London. DE LEEUW J., YOUNG F.W., TAKANE Y. (1976) Additive Structure in Qualitative Data: an Alternative Least Squares Method with Optimal Scaling Features. Psychometrika, 41: 471-504. EDELMAN G. (1998)“Neural Darwinism. The theory of neuronal group selection”, 1998. GIFI A. (1981) Nonlinear Multivariate Analysis, Department of Data Theory, University of Leiden, The Netherlands. KASS G. V. (1980). An Exploratory Technique for Investigating Large Quantities of Categorical Data, Journal of Applied Statistics, Vol. 29, 2: 119-127. LEIBOLD C. (2004) Stability Analysis of Asynchronous States in Neuronal Networks with Conductance-Based Inhibition”, 2004. Topic: Education 29 Contributi Spontanei 30 Migration policy: An assessment on the North Africa emergency provisions. Lucia dalla Pellegrina, Margherita Saraceno, and Mattia Suardi Abstract Emergency rules temporary changing migration >regulation can be seen as natural experiments which can be exploited to assess effectiveness of migration policies. In 2011, the Italian Government released the North Africa Emergency Provisions (ENA) temporary relaxing immigration policies for refugees fled to Italy as a consequence of the Arab Spring and the Libyan civil war in 2011. To take advantage of this experimental opportunity, we run difference-in-differences regressions on an original dataset to estimate the effects of ENA provisions on the probability of obtaining a permit of stay. The dataset includes micro-data self-collected from an important charity in Milan (Casa della Carità) which regularly provides migrants with legal assistance so as to help them to comply with immigration rules. Estimates show that the provisions actually increased the number of permits of stay to migrants entitled to ENA benefits. On the other hand, however, migrants who were not entitled to such provisions suffered from exacerbated difficulties in complying with standard regulation. 1 Lucia dalla Pellegrina, DEMS, University of Milano-Bicocca and “Paolo Baffi” Center, Università Bocconi; [email protected] Margherita Saraceno, DEMS, University of Milano-Bicocca and Amsterdam Center for Law and Economics, University of Amsterdam; [email protected] Mattia Suardi, IUSS Pavia, [email protected] Convegno IES 2013 31 Multivariate analysis for the ex post evaluation of the environmental fiscal reform: a methodological proposal Arbolino R., Romano O. Abstract: The environmental fiscal reform includes several measures such as taxes, subsidies, investment incentives, aimed at reducing the negative consequences on the environment from productive and others activities, and at achieving jointly economy policy goals, such as promoting employment through the reduction of taxes on labour. Although from the theoretical point of view, the benefits of the reform are undeniable. An issue of ex post valuation that would allow for the objective estimation of the social environmental and economic and economic results still persists. This is mainly due to the fact that the integration moony fiscal tools do not allow at isolating the impact on pre-defined objectives. The aim of the paper is to show how the multivariate analysis could be usefully employed for the qualitative, multi-criteria and multi-objective evaluation of possible strategies of action relating to environmental fiscal reform at European level. The evaluation of a reform in fact requires a careful analysis of the current situation, the evolution trends, the strengths and weaknesses with respect to the possible development strategies. The proposed approach aims at verifying the effectiveness of this complex phenomenon - through the use of factor analysis and cluster analysis - in order to make a comparison between the ex ante situation and the changes obtained in terms of achieved after the implementation of the reform. The comparison, based on a careful analysis of the choice of indicators for the identification of relevant factors, will represent a quantitative basis on which to rely for necessary changes to get the desirable output. 1 Roberta Arbolino, Università degli Studi di Napoli “L’Orientale”, Department of Social and Human Science, [email protected] Oriana Romano, Università degli Studi di Napoli “L’Orientale”, Department of Social and Human Science, [email protected] Footnotes Contributi Spontanei 32 On measuring polarization for ordinal data: an application to self-reported health data Mauro Mussini1 Statistics surveys frequently comprise one or more questions asking respondent to self-assess his status (e.g., health, well-being, satisfaction) by choosing a response category from a set of ordered categories. When analysing polarization in the distribution of an ordinal variable, one approach consists of imposing cardinality on ordinal categories in order to calculate synthetic measures. However, Apouey (2007) argues that transforming ordinal data into cardinal data is a supra-ordinal assumption, and proposes bi-polarization indices which do not require supra-ordinal assumptions. The concept of bi-polarization differs from that of polarization, since the latter is the tendency of grouping around local poles (Deutsch et al., 2013) which can be more than two and different from the extreme categories. Polarization is a relevant topic in studies on income distribution (Esteban and Ray, 1994; Duclos et al., 2004) and its original notion is related to the concept of identification-alienation: individuals identify themselves with those having similar income levels, whereas they feel alienated from those with different income levels. When attention is focused on measuring polarization for ordinal data, Fusco and Silber (2011) note that polarization arises when groups of individuals characterized by within-group homogeneity (identification) and between-group heterogeneity (alienation) are observable. Following this approach, the situations of minimum and maximum polarization can be defined by assuming that groups are established a priori. Polarization is minimal if each group shows the same distribution of individuals among the various ordered categories; that is, if an individual cannot identify himself with the members of his group or distinguish himself from those of the other groups. Polarization is maximal if all the individuals within a group belong to the same ordered category differing by group; that is, if an individual can perfectly identify himself with the members of his group and feel alienated from those of the other groups. This approach based on within-group homogeneity and between-group heterogeneity is in line with that suggested by Zhang and Kanbur (2001) for measuring income polarization. Grilli and Rampichini (2002) decomposed the Leti index of heterogeneity (Leti, 1983) into two components: a within-group component measuring heterogeneity within groups, and a betweengroup component measuring heterogeneity between groups. The ratio of the between-group component to the overall index can be interpreted as a measure of polarization. This polarization measure equals 0 if polarization is minimal and 1 if polarization is maximal; moreover, it does not require transforming ordinal data into cardinal data. An application to Italian survey data on selfreported health status is shown. Essential references Apouey, B. (2007) Measuring health polarization with self-assessed health data, Health Economics, 16, 875-894. Deutsch, J., Fusco, A. and Silber, J. (2012) The BIP trilogy (Bipolarization, Inequality and Polarization): one saga but three different stories, Economics, Discussion Paper No. 201249. Available at http://www.economics-ejournal.org/economics/journalarticles/2013-22 1 Mauro Mussini; Dipartimento di Economia, Metodi Quantitativi e Strategie di Impresa, Università degli Studi di Milano Bicocca, Piazza dell'Ateneo Nuovo, 1 - 20126, Milano (Italy); e-mail: [email protected] Convegno IES 2013 33 Duclos, J. Y., Esteban, J. M. and Ray, D. (2004) Polarization: Concepts, measurement, estimation, Econometrica, 72, 1737-72. Esteban, J. M. and Ray, D. (1994) On the measurement of polarization, Econometrica, 62, 819-51. Fusco, A. and Silber, J. (2011) Ordinal Variables and the Measurement of Polarization, CEPS Working Paper No 2001-33, Luxembourg. Grilli, L. and Rampichini, C. (2002) Scomposizione della dispersione per variabili statistiche ordinali, Statistica, 62, 111-116. Leti, G. (1983) Statistica descrittiva, il Mulino, Bologna. Wolfson, M. C. (1994) When inequalities diverge? American Economic Review, 84, 353-58. Zhang, X. and Kanbur, R. (2001) What difference do polarization measures make? An application to China, Journal of Development Studies, 37, 85-98. Contributi Spontanei 34 Outsourcing services in the Italian National Health Service: the satisfaction of private and public operators. Paolo Mariani, Rosa Falotico and Biancamaria Zavanella Abstract Outsourcing has shown itself worldwide to be a useful tool for improving partnership between private and public companies. The budgetary constraints imposed by the Italian government on health industry are enhancing the urgency to outsource to face costs. Our study deals with the relationship between ASLs (Aziende Sanitarie Locali, the Italian local health authority) and private operators outsourcing in Italy. We studied 44 pharmaceutical companies (with a yearly turnover of about € 6 billion) and 34 ASLs (with about 12 million users) to find out the areas in which they used outsourcing, the amount and the frequency of such investment, their satisfaction and, therefore, their future intentions. We analysed the answers in search for possible relationships between location, size, frequency of use and other features to uncover a possible convergence between public and private interest in outsourcing. To better evaluate the convergence we analyse and compare satisfaction of both the operators involved in outsourcing (ASL and private operators). We aim to offer a representation of the current state of outsourcing in the Italian Healthcare System and a first indication of possible contrasts in the relationship between public and private partners. The results suggest that public and private operator have a different satisfaction level and in particular their expectations are in contrast whit their satisfaction: ASLs that are generally more satisfied than pharmaceutical companies, expect a considerable reduction of outsourced, private companies less satisfied, provide an increase in these activities. References 1. 2. 1 Macinati MS. Outsourcing in the Italian National Health Service: findings from a national survey. The International Journal of Health Planning and Management 2008. Mariani P, Falotico R, Data G. Aziende Sanitarie Locali italiane: una lettura dai bandi di gara pubblicati sul web. Tendenze Nuove 2011, 3: 145-160. Paolo Mariani ,University of Milan-Bicocca, DEMS, [email protected] Rosa Falotico,University of Milan-Bicocca, DEMS, [email protected] Biancamaria Zavanella University of Milan-Bicocca, DEMS [email protected] Convegno IES 2013 PLS path analysis and its application in an examination of psychological sense of brand community Klára Kazár Abstract Latent variable modeling is an actual question in many fields in which structural equation modeling (SEM) is frequently applied. Within the model family the most popular techniques are the covariance based (CB-SEM) and the variance based (PLS-SEM) methods; the latter is known as PLS path analysis or PLS regression, which is less widely applied yet. The aim of this paper to give a short overview about the PLS-SEM and introduce an application in the field of marketing. In the application I would like to examine how can – a kind of brand community – the psychological sense of brand community occur, and how the psychological sense of brand community can influence loyalty. The results show that in the case of a music festival the psychological sense of brand community influences the brand commitment, the loyalty intentions and the word-of-mouth positively as well. 1 Klára Kazár, University of Szeged Faculty of Economics and Business Administration; email: [email protected] 35 Contributi Spontanei 36 SOCIAL INITIATES INFLUENCE ON CUSTOMER BEHAVIOUR: A STRUCTURAL EQUATION MODEL Boccia Flavio and Sarnacchiaro Pasquale Abstract Nowadays many companies make considerable efforts more and more to follow the consumers’ preferences regard to their requirements and responsible initiatives, very important in order to change the business strategies for better results. In recent years, firms tend more and more to sponsor social and environmental and charitable activities to improve their own image, but it is not always reflected in terms of benefits towards consumers. Modern consumers have much more attention to social problems and require that firms do not operate only in accordance with the logic of profit, but also to improve social and environmental background. As a matter of fact, today people is much in agreement about the need to take care of social problems. Therefore, it can say that corporate social responsibility should not be understood simply as a cost or constraint, but as a real investment from the perspective of functional marketing strategies, which eventually contributes to the development of companies and creates value for all stakeholders. So, the enterprise’s role has changed today, above all into industrialized world: it is not only an economic institution, but also a social one, whose decisions are of increasing importance for the welfare of community: it becomes an organism that must take a more responsible behaviour in satisfaction of human needs. A firm is responsible producing wealth and wellbeing, and contributing to create 1 Boccia Flavio, Assistant Professor - Economics and Law Department “Parthenope” University of Naples (Italy); email: [email protected] Sarnacchiaro Pasquale, Assistant Professor – Economics Department University of Rome Unitelma Sapienza (Italy); email: [email protected] Convegno IES 2013 PAGE 2 37 Boccia Flavio and Sarnacchiaro Pasquale economic and social contexts suitable for development. In the work, by administering a questionnaire to consumers, authors have tried to assess the impact of responsible initiatives solidarity on the consumers’ preferences. The conclusions are also a matter for thought for further discussion. Therefore, it is important to underline that this study really considers the behaviour that consumers in charge for purchasing have towards food products meeting specific social responsibility requirements. For this reason, the investigation was conducted through a sample size survey. The survey was carried out by delivering a questionnaire: it was designed just to investigate the main aims mentioned before. The analysis was carried out considering a representative sample of 332 families, selected on a functional relation to the objectives of the work in one of the most important Italian city: Naples, in Campania Region. This survey had two main aims. The first is to investigate consumers’ preferences regard responsible initiatives of company. The second is to propose a structural equation model (SEM) to formalize the origins of behaviours regarding consumers’ preferences towards responsible initiatives and detect the drivers of their purchase. References Ackerman, R.W. (1975). The social challenge to business. Cambridge. MA: Harvard University Press. Becker-Olsen, K.L., Cudmore, B.A., Hill, R.P. (2006). The impact of perceived corporate social responsibility on consumer behavior. Journal of Business Research, 59(1), 46_53. Bollen, K. A. (1989). Structural Equations with Latent Variables. New York: John Wiley & Sons. Bollen, K. A., & Lennox, R. (1991). Conventional wisdom on measurement: A structural equation perspective. Psychological Bullettin, 110, 305–314. Boccia, F., Sarno, V., (2013). Consumer perception and corporate social responsibility: An explorative survey on food Italian market. Quality - Access to Success, 14 (132), pp. 110112. Campbell, J. L. (2007). Why would corporations behave in socially responsible ways? An institutional theory of corporate social responsibility. Academy of Management Review, 32(3), 946–967. Covino, D., Boccia, F., Di Donato, S., Regazzi, D., (2008). Food quality and safety in agro-food system: Economic and technological innovations. Italian Journal of Agronomy, 3 (1 SUPPL.), pp. 173-190. Creyer, E.H., Ross, W.T. (1997). The influence of firm behavior on purchase intention: Do consumers really care about business ethics? Journal of Consumer Marketing, 14(6), 421_432. Jarvis, C. B., MacKenzie, S. B., & Podsakoff, P. M. (2003). A critical review of construct indicators and measurement model misspecification in marketing and consumer research. Journal of Consumer Research, 30, 199–218. Jones, T. M. (1995). Instrumental stakeholder theory: A synthesis of ethics and economics. Academy of Management Review, 20(2), 404–437. Maignan, I., Ferrell, O. C. (2004). Corporate social responsibility and marketing: An integrative framework. Journal of the Academy of Marketing Science, 32(1), 3_19. Schwartz, M., Carroll, A. (2003). Corporate social responsibility: A three-domain approach. Business Ethics Quarterly, 13(4), 503_530. Sen, S., Bhattacharya, C.B. (2001). Does doing good always lead to doing better? Consumer reactions to corporate social responsibility. Journal of Marketing Research, 38(2), 225_243. Spiller, R. (2000). Ethical business and investment: A model for business and society. Journal of Business Ethics, 27(1/2), 149–160. Swanson, D. L. (1995). Addressing a theoretical problem by reorienting the corporate social performance model. Academy of Management Review, 20(1), 43_64. Contributi Spontanei 38 Some Indicators for Tracking University Student Progression Giuseppe Boari, Gabriele Cantaluppi, Anna Torriero Abstract We propose some indicators for assessing student progression in a university curriculum. Usually the survival ratio ny /n0 is computed at the end of each year, y = 1, 2, . . ., with reference to the cohort of n0 students which enrolled at time 0. The ratio is updated yearly and informs about the proportion of students expected to complete their degree, but it does not allow for a thorough control of the academic progression, e.g. in terms of ability to raise credits. To this aim, the distribution of credits might be considered for each year, thought it does not give any information about the student performance in taking exams. Moreover, in the Italian university system, students can take exams over several sessions (at least two or three per year), each session including up to four dates. Given the survival ratio, we suggest to consider the percentiles of the distribution of the following two variables measured on students (i = 1, . . . , n) who did not drop out from their starting cohort: ∑ j∈{1,2,...,J} ai j (s)c j and ∑ j∈{1,2,...,J} ai j (s)c j gi j . With reference to courses j = 1, . . . , J the two variables describe at each session s the total amount of credits and the total amount of credits×grades attained by students since their enrollment, being ai j (s) an indicator variable with value 1 if student i passed exam j before session s. In this way progression growth curves can be defined in order to both assess the speed in achieving credits and the student performance in taking exams. The simple inspection of the grade average would not remove the effect of the behaviour of students who remain enrolled but stopped taking exams. Control charts defining student progression can be built and used for the continuous assessment of the efficiency of the course organization as requested e.g. by the AVA (Autovalutazione, Valutazione periodica, Accreditamento) evaluation system. Giuseppe Boari · Gabriele Cantaluppi Dipartimento di Scienze statistiche, Università Cattolica del Sacro Cuore, Milano, e-mail: {giuseppe.boari, gabriele.cantaluppi}@unicatt.it Anna Torriero Dipartimento di Discipline matematiche, finanza matematica ed econometria, Università Cattolica del Sacro Cuore, Milano, e-mail: [email protected] 1 Statistical nomogram for the evaluation of mooring activities Convegno IES 2013 39 in port areas Giuseppe Raffaele1 Keywords: Pleasure Boating, Mooring Rate, Mooring Average Duration, Moorings Quotient of Employment, Time Succession of Moorings, Index of Circular Motion, Statistical Nomogram of Port Dynamism, Abstract: In the nautical tourism, the pleasure boating sector is commonly considered a strategic resource. This sector is part of a wide framework of integrated regional policies, aimed at making the pleasure boating as a driving force for the essential development of some of the leading sectors of the world economy. Pleasure boating, developed significantly only in the last 20 years, stands today for the high rates of development, high performances and the capability to involve other closely linked areas, which together constitute the economy of the sea: shipbuilding, touristic harbours, transport and tourism. Therefore, the enhancement of pleasure boating includes the urgent need to develop an adequate statistical information for the efficient organization of touristic harbours. However, is important to note that in the economic and statistical literature do not exist, nowadays, specific indicators and models to assess the mooring activity level in a touristic harbour. For this reason, the statistical methodology, developed and discussed in this research work aims to define some innovative statistical tools (indexes and models) that support researchers in the nautical tourism sector and the port management in decision-making processes. These tools provide a synthetic and detailed representation of the mooring activities and also allow a strategic assesment and management of the quality of the service provided in a port area. The so constructed model, named the Nomogram of Port Dynamism, is an appropriate statistical tool to study many characteristics of nautical sector at the same time. This model offer an appropriate methodology for the detection, description and prediction of the mobility of pleasure boaters mooring in a touristic harbour. In particular, for the construction of the model five classes of statistical reports (Mooring Rate, Mooring Average Duration, Moorings Quotient of Employment, Time Succession of Moorings, Index of Circular Motion) were defined and formalized. Then, after identifying some algebraic relations between these indicators, a geometric representation on a cartesian plane of the level curves has been formulated, whose intersections have allowed to determine a grid (Nomogram) and a circumscribed space named Efficiency Area (Fig.1). So, Nomogram allows to the port management to: photograph the port reality in some particular aspects; estimate the flows of boaters who take turns on a mooring; monitor analytically the evolution of mobility in the harbor for boaters in time; evaluate the activities of a touristic harbour compared to other virtuous ports; support the planning of improvement initiatives jointly evaluating efficiency and effectiveness; plan focused policies in order to maximize the efficiency of the moorings in a financially sustainable way. Figure. 1: Nomogram of Port Dynamism. 1 Department of Management, Economics, Mathematics and Statistics, University of Salento, Italy, [email protected]. Contributi Spontanei 40 Marcantonio Caltabiano, Maria Gabriella Campolo and Antonino Di Pino 1 Università degli Studi di Messina – Dipartimento SEAM THE EFFECT OF RETIREMENT ON ITALIAN COUPLES’ LABOUR DIVISION: A SIMULTANEOUS EQUATION APPROACH Key words: Difference-in-Differences, Retirement, Intra-Household labour division, Gender attitudes, Simultaneous equations Abstract: Several studies found that Italian married or cohabiting women generally suffer a higher gender gap in intra-household labour division than elsewhere in Europe (Anxo et al, 2011). However, in Italy as well in other countries, the gendered division of labour is in part considered an effect of life course events, as the birth of a child or the transition from cohabitation to marriage. The effect of retirement of one among the partners on labour division has been investigated for the US (Szinovacz, 2000; Kahn et al., 2011), but (at the best of our knowledge) this aspect has not been sufficiently analyzed for Italy. The aim of this study is to use data on Italian couples from the Istat FFS-GGS survey for the years 2003 and 2007 to explore gender differences. We would like to examine the extent to which married or cohabiting adults in their 50s and 60s provide informal help to their own family after retirement. A Difference-inDifferences (DID) specification of simultaneous equations of market and domestic work of both partners is adopted, taking into account censored dependent variables such as the partners’ paid work (Huang et. al., 1987). Namely, the effects of the retirement of a partner on both market and domestic work (measured in weekly working hours) of the other partner is estimated using a simultaneous equation approach. We assume that latent variables - such as the “bargaining process” between partners - influence labour division. Misspecification of bargaining and other latent factors are corrected imposing specific constraints on the errors covariance matrix. To evaluate the impact of gender attitude on partners’ labour division, we use a cluster-based classification of couples according to gender attitudes. The classification produces a dummy signalling if the couple is characterized by a high perception of the traditional gender-role or not. This dummy is added as a time-invariant explanatory variable in the regressors set. Preliminary results show that retired men spend more time with housework - both in their own and their partner’s domain - than they do when continuously employed. The retirement of the partner influences positively woman participation in the labour market, and negatively her domestic work. Moreover, the data reveal that the time devoted to domestic work generally increases for both retired and employed adult men during the period 2003-2007 (about to eight weekly hours). However, the positive variation of domestic work registered on adult men, as an effect of their retirement, is close to 30%. REFERENCES Anxo D., Flood L., Mencarini L., Pailhé A., Solaz A. and Tanturri M.L. (2011): Gender differences in time use over the life course in France, Italy, Sweden, and the US. Fem. Econ. 17(3): 159-195 Huang, C., Sloan, F. A., Adamache, K. W. (1987): Estimation of Seemingly Unrelated Tobit Regressions via the EM algorithm. Journal of Business and Economic Statistics, 5(3): 425-430 ISTAT (2010)- Italian National Institute of Statistics: Multi-Purpose Survey on Italian Families: Critical Path of Working with a Gender Perspective. Panel 2003-2007 Kahn J. R., Mcgill B. S., Bianchi S. M. (2011): Help to Family and Friends: Are There Gender Differences at Older Ages? Journal of Marriage and Family, 73: 77 – 92 DOI:10.1111/j.1741-3737.2010.00790.x Szinovacz M. E. (2000): Changes in Housework After Retirement: A Panel Analysis. Journal of Marriage and the Family, 62: 78–92 1 Marcantonio Caltabiano, email: [email protected] Maria Gabriella Campolo, email: [email protected] Antonino Di Pino, email: [email protected] Convegno IES 2013 41 The evaluation of active labour policies: the case of Employment Service Centres (Centri Servizi per il Lavoro). Lodovico Conzimu Abstract This paper is a part of a broader study undertaken by the Public Investment Evaluation and Verification Unit (NVVIP) of the Autonomous Region of Sardinia. The aim of the study was to evaluate the activity of the 28 Employment Service Centres (Centri Servizi per il Lavoro- called CSL) in Sardinia during the reference years 20092010. The analyses discussed focus particularly on the employment transitions of the CSL users’, the passage from the status of job seeker to job finder, in the attempt to understand how this change came about. These analyses were made implementing parametric models (Cox models) and non-parametric models (Kaplan-Meier method). 1. Employment Service Centres The Region of Sardinia, with the LR. 20/ 05 in December 2005, set out regulations on services and labour policies. The law provides an articulated system among several institutional and private actors, characterized by different functions. The Employment Service Centres take the place of previous employment offices (SCICA). The law also sets out a system for planning and programming at different levels (provincial and regional) and points out the importance of monitoring and evaluation of policies. 1 Lodovico Conzimu, Nucleo di Valutazione e Verifica degli investimenti Pubblici – (Unit of evaluation public policies), Regione Autonoma della Sardegna; email: [email protected] Contributi Spontanei 42 PAGE 2 Lodovico Conzimu 1.1. The Effectiveness of Employment Service Centres) Labour policies have been at the centre of economic and political debate at both the European and Italian level. Since 1990, several reforms of Active Labour Market Policies (ALMPs) have been promoted in many European countries to overcome a passive system, with only monetary benefits paid to the unemployed. As a result of these reforms, studies and evaluations have tried to understand whether this innovative process had achieved the desired results. In particular, some studies have analysed the possible effects of public employment services, with a special focus on the quality of services provided (analysis of customer satisfaction), and with less attention on implications about the users' employability. One possible criteria for evaluating the effectiveness of the CSL activity could be the "speed " with which users of the CSL find employment, in other words the amount of time that elapses between the state of unemployment to that of being employed. This type of analyses are called "survival analysis" and belong to a group of statistical methods, known as "event history analysis”, aimed at the study of the transition times from a given initial condition to a final state. This research uses parametric models (Cox model ) and non-parametric (the Kaplan - Meier). The Kaplan-Meier method provides estimates of the duration of unemployment for CSL users, while the Cox model is an econometric analysis that evaluates how the likelihood of the users' finding a job can vary, taking into consideration main individual characteristics (gender, age, etc). In other words, this method calculates the probability that a user of the CSL will find a job during the interval considered. The data cover the time period from 2008 to 2010. The gathered administrative records are referred to all users registered in 2008 who were observed until the end of 2010, in order to have a reasonable lapse of time to enable us to study the possible "effects" the services provided by CSL have on the duration of unemployment. Figure 1: The probability of getting a job for users CSL users . 0.00 0.25 0.50 0.75 1.00 Kaplan-Meier failure estimate 0 200 400 analysis time 600 800 Figure 1 shows how the probability of finding a job for a CSL user increases gradually, up to slightly less than 50 % in 600 days. This is in line with the trend of the labour market in Italy, where, on average, very high rates of long-term unemployment can be observed (60 % of job seekers are unemployed for over 12 months). Convegno IES 2013 43 The evaluation of active labour policies: the case of Employment Service Centres. PAGE 3 A similar situation can also be seen in Europe, where although the disparity between men and women in the average duration of unemployment is minimum (12 months for women compared to 11.7 months for men ), the difference increases critically when the factor analyzed is age or educational level (12.3 months for the lowskilled unemployed compared to 8.1 months for the skilled unemployed).2 Figure 2: Probability of finding a job for CSL users, broken down by level of study. 0.00 0.25 0.50 0.75 1.00 Kaplan-Meier failure estimates, by study 0 200 400 analysis time study = 0 600 800 study = 1 Figure. 2 shows that, unlike the situation of almost all other Western countries3, where education is a very positive factor in reducing the lapse of unemployment, in Sardinia the difference is insignificant when the users are differentiated by level of study: CSL users who have a diploma lower than Secondary school (study = 0) compared to those who have at least a secondary school diploma (study = 1). This result may be due to the difficult conditions of Sardinia's current economic system where there a low propensity to innovate is coupled with a limited presence of companies with high-tech production, precisely those places where the CSL users might usefully invest major skills acquired in more qualified training4. 2 CE, “Rapporto sull’occupazione in Europa 2009”. In all OECD countries, individuals with higher diploma level have a greater probability of being employed compared to those with lower diplomas. On average, 85 % of secondary school graduates have a job. in countries such as Iceland, Norway and Sweden the rate is higher than 90 %. Likewise in all the other countries, people with a diploma are more likely to be employed than those with lower education levels. In general, employment rates are 25 % higher for secondary school graduates compared to those who did not complete their secondary education.. Cfr. OECD “Education at a Glance 2010: OECD Indicators” 4 In the high-tech manufacturing sectors the Region of Sardinia shows a performance that is hardly encouraging. Employment rates in high-tech firms are quite low (1.35 %), lower than averages for Italy (4.41 %) or Europe (4.39 %). Further confirmation is shown by data on high-tech industry's propensity to export, an indicator that places Sardinia in last place at the national level, with hightech exports representing less than 1 % of all the region's exports. Cfr, CRENOS, “ EconomiadellaSardegna. 17° Rapporto 2010”, Cagliari 2010, pp. 132-134. 3 Contributi Spontanei 44 PAGE 4 Lodovico Conzimu The major differences with respect to the probability of leaving the unemployed status are observed by comparing users with no work experience (inoccupati - neveremployed), with those who have had a previous experience of work (disoccupati presently unemployed). The difference between these two groups increases to reach a 22 % greater chance for a presently unemployed to find work after 200 days, compared to the never-employed. In order to corroborate and supplement the previous analysis we have used the Cox model, despite strong initial assumptions that characterize it (the hazard rate for two individuals is constant over time). This model, in fact, makes it possible to use factors such as gender, education and experience as explanatory variables to assess the impact on the probability of finding a job, isolating the contribution of each feature and considering them all to have an equal impact. Table 1: Hazard factors for the co-variates analysed by the Cox model Haz. Explanatory variables Ratio Std. Err. Z P>|z| Age 1,76 0,122 8,10 0 Education 1,09 0,071 1,37 0,172 Work Experience 5,16 0,503 16,82 0 Gender 1,48 0,098 5,97 0 95% Conf. Interval 1,53 2,01 0,96 1,24 4,26 6,24 1,30 1,68 In Table 1 the explanatory variables (dichotomous with values ranging between 0 and 1) are age (value of 0 if the subject is over the age of 39 and 1 if less ), education level (0 for those whose education level is less than a secondary school diploma) , work experience (0 for the never-employed, those with no previous work experience ), gender ( 1 for men and 0 for women). The hazard rate point estimate allows us to assess the impact of these variables on the period of unemployment. The second column shows the hazard rate (the marginal effects of each feature on the probability of finding a job) associated with each variable: for example if you consider the gender variable, men are 50 % more likely to find a job than women (1.4823 -1 = 0.4823 ), but if you consider the age variable, a young man has about a 9 % greater chance than an older user. Once the coefficients of the model are estimated, they may be used to create "profiles" of different users, empirically identifying the profiles of potential beneficiaries of the active policies. In this way, users with different levels of employability may be steered towards interventions of varying intensity, and the resources in the field of active labour market policies can be more closely targeted towards those who are most exposed to the risk of long-term unemployment. Appropriate activities of “targeting”, calibrating appropriate policies to specified groups of users, would improve the relationship between the effects and the costs incurred. References V. Battiloro, L. MoCostabella, “Il profiling dei disoccupati basato sul concetto di occupabilità: uno strumento a supporto della programmazione delle politiche attive del lavoro” PROVA, 2012 L. MoCostabella ed A. Martini “Valutare gli effetti indesiderati dell’istituto della mobilità sul comportamento delle imprese e dei lavoratori”, POLIS Working Papers, Universita’ del Piemonte Orientale, (2007). CRENOS, “ Economia della Sardegna. 17° Rapporto 2010”, Cagliari (2010). OCSE, “Activating the Unemployed: What Countries Do”, Paris (2007). Convegno IES 2013 45 The factors of the bank customer (dis)loyalty in portfolio choices 1 Umberto Salinas, Andrea Schinzano Abstract The purpose of this study is to identify advanced statistical methods to support and to help banks to specify their customers’ characteristics that could influence their (dis)loyalty in portfolio choices. In the first step, Cluster Analysis is used to identify the main customer's characteristics. In the second step, in order to pinpoint these factors, the survival analysis and the logit regression are used jointly, based on the dataset of "Banca Popolare di Puglia e Basilicata". The survival analysis aims to estimate, in terms of time, the desire of customers to benefit from banking services in portfolio choices. The logit regression aims to describe the potential unfaithful customer. References 1. 2. 3. 1 CONSOB (2008), La direttiva MIFID – Guida per il Consumatore. Investire in Prodotti Finanziari. MIGNANI S., MONARI P., MONTANARI A., VICHI M. (2000), New developments in classification and data analysis. Proceedings of the Meeting of the Classification and Data Analysis Group (CLADAG) of the Italian Statistical Society, University of Bologna, September 22-24 2003, Springer. KLEINBAUM D. G., KLEIN M. (2012), Survival Analysis - A self Learning text - Third Edition, Springer. U. Salinas, Department of Private Law and Business Studies, University of Bari Aldo Moro [email protected] A. Schinzano, Department of Private Law and Business Studies, University of Bari Aldo Moro [email protected] 46 Vincenzo F. Cavalierea and Sara Lombardib a Contributi Spontanei Department of Business Administration, School of Business, University of Florence, Florence, Italy b Department of Business and Management, LUISS Guido Carli University, Rome, Italy “The multilevel nature of knowledge sharing processes: Preliminary evidence from innovative manufacturing sectors” Keywords: knowledge sharing, micro-foundations, multilevel analysis, micro and macro level The need to successfully manage the turbulence of the business environment leads firms to devote attention to the importance of knowledge assets. According to the literature, they are likely to help organizations to achieve sustainable competitive advantages (McEvily and Chakravarthy 2002; Grant 1996). In this regard, researchers as well as managers are becoming increasingly aware that leveraging knowledge is a very complex process, which entails distinctive sub-processes. This study argues that the success of knowledge management activities is strongly linked to how the process of intra-organizational knowledge sharing (KS) is implemented. The relevance of knowledge sharing (KS) process is justified by the fact that sharing knowledge and information allows employees to talk and listen to each other, to stimulate new knowledge creation, and to fasten mutual learning. KS is thus very important since an individual’s knowledge will not have much impact on the organization unless it is made available to other individuals. As investigating knowledge-based processes (e.g. knowledge sharing) first calls for understanding where such knowledge is created, i.e. where the locus of knowledge resides (Felin and Hesterly 2007), we build our argument on prior research stating that an organization’s knowledge is built upon that of individuals (Lukas et al. 1996). Consistently with this perspective, this study looks at the individuals as the crucial locus of knowledge and the fundamental basis for understanding both the process of value creation and the organizational outcomes (Felin and Foss 2005). This is what Coleman’s (1990) ‘methodological individualism’ approach suggests: in order to understand a social system, it is necessary to study its micro-foundations, by making a clear distinction between micro- and macro-level of analysis. While considering that analyzing social phenomena should always take into account such a distinction, we mean to empirically investigate how KS process occurs at two different levels of analysis, i.e. the individual one (micro-level) and the organizational one (macro-level). In so doing, we aim at exploring whether the process differs depending on the level of analysis. This issue is consistent with the recognition that organizations are, by their nature, multi-level entities such that an examination across levels is more likely to capture their complexity, indeed, the constructs involved in organization studies are always linked to one or more organizational levels (e.g. individual, groups, organizations, industries, etc.). In addition, social researchers have widely pointed out that, when interacting with others, individuals are influenced by the groups they belong to, because they are nested within higherorder organizations and are generally not completely independent from them; conversely, focusing on only one level of analysis assumes that that level is (more or less) is not linked to the interactions with other levels and, as such, it is likely to endanger the truthfulness of the resulting empirical findings. Social phenomena are rather made of highly interdependent components (i.e. individuals, groups, communities, associations, etc.). Despite the relevance of this issue, so far KS research and more generally knowledge-based literature have paid little attention to the need for multilevel investigation. While recently some interesting contributions have been provided (Gupta et al. 2007; Rothaermel and Hess 2007; Becker and Huselid 2006), further studies are certainly needed. For instance, relevant scholars (Foss et al. 2010) have found that most research on KS has focused extensively on macro-level variables, overlooking the importance of individuals as the central locus of knowledge within organizations (i.e. micro-foundations). Thus, as very few empirical studies in the knowledgebased literature have an authentic multi-level nature, we believe that a multi-level analysis that simultaneously looks at micro- and macro-organizational levels is thus needed. Given this, this research is an attempt to extend and contribute to the multi-level research on KS in order to better understand how and whether micro- and macro-level of analysis may affect KS outcomes. For the purpose of this study, we empirically analyze survey data of 24 highly innovative manufacturing firms operating in Italy.